Jesse Frost: The Living Soil Handbook | The No-Till Market Garden Podcast

Jesse Frost
Jesse Frost

Take both feet and jump right in!

It’s clear Jesse Frost is well informed on gardening and things he’s passionate about. But for he and his wife Hannah Crabtree to take that passion and turn it into not only a way of life but a way of making a living is truly impressive.

Join us for some fabulous insight, from getting a start in farming, to what it takes to get your book published.

Oh, and did we mention Jesse’s terrific No-Till Market Garden Podcast and the quality information you can get from listening…all for free!

Check out the links below for more info on Jesse and Hannah’s Rough Draft Farmstead, to No-Till Growers Podcasts and Jesse’s new book published with Chelsea Green Publishing called, The Living Soil Handbook.

The Living Soil Handbook – https://www.notillgrowers.com/livingsoilhandbook/d9z5gkf1bbnhu0w5xxb3trngiqhwgo

No-Till Growers Podcasts – https://www.notillgrowers.com/home

Podcast on Youtube Also – https://www.youtube.com/channel/UCLhu5JoRWPgEGDoUFfQHTPQ

Rough Draft Farmstead – https://roughdraftfarmstead.com/

Show Notes

  • From Wine to Farming: My Start in No-Till Farming with Bugtussle Farm to Starting Rough Draft Farmstead
  • Type of Vegetables We Grow at Rough Draft Farmstead
  • How We Found Our First Customers
  • Why Being Certified Organic Was A Big Move For Us
  • Keeping No-Till Growers Podcast Accessible For All
  • New Book: Living Soil Handbook with Chelsea Green Publishing
  • Positive Response Since The Books Been Launched
  • How We Started The No-Till Market Garden Podcast
  • How To Find No-Till Growers Podcast
  • Big Following on YouTube
  • Why We Choose the keyword “No-Till”
  • What I Like Best About Farming & Podcasting
  • Being Open to New Ideas In Farming & Media
  • Happy Life: Importance of Family and Relationships
  • My Advice to Farmers

Transcription

Brian: How did you start your podcast?

Jesse: Originally, I started on my cell phone with a call Recorder an app that journalists will be familiar with. And my audio wasn’t great.

I recorded it in our cooler for our vegetables, like our walking cooler. And also we had two young kids and it was the only place I could go to do it. And it kind of evolved from there.

You know, we’re going into our fourth season this fall, each season has gotten a little better and gotten a little bit better at interviews and more comfortable.

But the beauty of podcasting, like, I think that when you’re a curious person, it really fills that need for you to just dive into things.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Jesse Frost lives in central Kentucky, where he runs Rough Draft Farmstead with his wife Hannah Crabtree. Frost is also the host of the No-Till Market Garden Podcast and the author of, The Living Soil Handbook: The No-Till Growers Guide to Ecological Market Gardening.

Jesse frost, welcome to The Off-the-Grid Biz Podcast.

Jesse: Well, thank you so much for having me, Brian. I’m excited to be here.

Brian: This is real fun. So tell us a little bit about what it is that you do?

Jesse: Well, I do a lot of different things. But my primary vocation is farming.

As you said, a small-scale farm in central Kentucky with my wife, Hannah. We are three-quarters of an acre no-till vegetable production. And that is my full-time gig.

That’s what we do for a living.

But I also do a number of other things we run No-Till Growers with my partner Jackson Rolett, he co-founded it with me, we think of it as sort of an aggregate of information where we are trying to dig up as much growing information about no-till market gardening that exists and that we can sort of create ourselves and try and seek out.

We’ve created several different offshoot podcasts from you know, I host the No-Till Market Garden podcast, as you said, but we also have Collaborative Farming Podcast that’s hosted by Jackson.

We also have Winter Growers Podcast, that’s hosted by Clara Coleman, daughter of Eliot Coleman.

Jennie Love does the No-Till Flowers Podcast.

And then we do a weekly live show with Josh Satin, who some people may be familiar with his work through YouTube, but he posts an every other week live show on our YouTube channel.

So we do a lot of stuff. It’s a lot about just getting that information out there. We try and keep it free and we are kind of a different business model in that way.

But we try and make sure that anybody can access our information.

And yeah, it’s a number of different things that we do. But they’re all very exciting and very fun for me.

Brian: How did you end up at this point, where did this all start?

Jesse: So it all kind of started with my interest in farming and agriculture, which started probably about 12 or 13 years ago, when I was actually working in wine in New York City.

I worked in wine retail, and we specialized in really small scale really like unique wines, very niche stuff like it was kind of at the beginning. At that point, it was kind of in the middle of the natural wine craze. And I really loved those wines.

I really loved this really funky kind of, you know, sometimes effervescent, sometimes really cloudy wines that just tasted so vibrant and so alive to me.

I got obsessed with the people that made them and I kind of started studying viticulture, and I went in would visit winemakers in Europe and really enjoyed seeing their love of the land.

For a brief moment I kind of thought about being a winemaker. But I kind of knew just deep down that wasn’t really my thing. I knew that I would not really be that all that interested in, you know, making just one product.

So I moved that idea to just doing vegetable farming because I love vegetables I love you know cooking that’s kind of also in my background.

And so I moved from New York City back to my home state of Kentucky and found an apprenticeship here.

That’s where that started.

So the apprenticeship was a biodynamic farm called, Bugtussle Farm in southern Kentucky. I learned everything there like just all the different techniques for kind of minimal tillage and, you know, really responsible tillage with cover crops and those sorts of things.

We did rotational grazing, we did herbs, we did livestock, all sorts of different livestock. We did chickens and turkeys and everything.

So that was a really great immersion into agriculture because I didn’t have much of a background. I didn’t have any of a background in it. My family is not agricultural, at least not in any recent history.

So, from that I met my wife there, she was the other intern in my second year, Hannah, she and I, you know, decided after our first year interning together, or her first year, my second, that we would start a farm.

So we started a farm. And one of the things that we knew we wanted kind of from the beginning was to reduce our tillage and sort of figure out different techniques for how to manage, you know, crops without tillage to reduce our cultivation needs, and to increase our water holding capacity and have better performance with the crops, like all of the things that no-till purports to do.

So we started kind of investigating these ideas, and they’re just was not a lot of information out there about it. That was one thing that we really discovered was that there’s just this complete lack of information about the technical side of managing a small scale farm, you know, high production, small scale vegetable farm without tillage was like, there was just not much out there.

That’s where No-Till Growers kind of came into it is that I had this realization that like, I wasn’t gonna be able to find the information I needed, I was gonna kind of have to dig it up.

If I was going to do that, I was just going to call people and have conversations with people who I knew were doing very interesting things in the no-tillage world. Try and, you know, record those conversations and share them as a podcast.

So that’s where that was sort of born out of.

And then No-Till Growers kind of grew from that.

Brian: Well, that’s fabulous.

So what type of vegetables do you grow on your farm?

Jesse: We do mixed production, we focus a lot on a handful of crops, garlic, cherry, tomatoes, lettuce, green onions, beets, carrots, those are kind of our main products.

But we do you know, sweet potatoes, we do a little bit of, we always grow some things that we love for ourselves and for our family. So we’ll always grow a little bit of sweet corn, will always grow sweet potatoes, winter squashes, we do a big mix of stuff.

But really, what pays the bills is those first crops, those other crops are both sustenance, but also, you know, crops that we enjoy growing and gives us some good biodiversity in our soil and in our crop rotations.

And it’s fun to have a diversity of crops like it’s, you know, we don’t want to just be a lettuce farm, because that’s really easy. It’s easy for us to sell a lot of lettuce, it’s easier for us to grow a lot of lettuce.

But we want that diversity. It’s good for the soil, and it’s good just for ourselves and for our family.

Brian: Absolutely.

How did you find your first initial customers after, so you got your farm going, you started producing, where’d you find your first customers?

Jesse: So the first model, I think it’s important to start out there, the first model we used was the CSA, you know, for the listeners who most are probably familiar, but the community-supported agriculture, just being that subscription to farm subscriptions.

And so essentially, that’s where we started.

We started a lot with family and friends, which I think is pretty, you know, for small scale, farmers getting off on their own, especially who are doing in your home, they end up a lot of times with family and friends is their kind of for supporters.

That was great because they’re much more forgiving when you make mistakes. And you know, you’re going to, especially in your first years, and CSA is really complicated, like, it’s a very complicated style of growing, and marketing, it can be really great.

But you know, you need to, there’s a lot of different things to keep in mind for mitigating your risk. And the stress because there’s nothing I just I can I still feel in my stomach, when I think about what it feels like knowing that you’re coming up on a week or two or three weeks, where you just don’t have a lot in a row, like the gardens not bouncing back, you know, you’ve had a drought or you’ve had flooding or whatever it is.

You know that things are not going to be where you need them to be on time and that is so stressful. So mitigating that like is a really big part of it.

But yeah, in terms of our customers, that’s where we started, then we kind of moved on from that to we started sort of hitting the streets and just like passed out flyers, and did a lot of at the time we were doing, you know, we had like an Instagram account. I think we started that pretty early on and so that was helpful to get the word out.

This is probably 2012 that we really started reaching out beyond our or maybe 2013.

And when we started kind of reaching out beyond our just like friends groups.

Yeah, we just kind of would go to farmers markets and set up like if we had to produce early on in the spring or maybe late in the fall before the next year, we’d go and set up and just like do CSA fairs as well, like that’s the thing, where you go and try and meet customers.

So we would do as much as we could to just get the word out and meet people. And for the most part, we were able to hit our budget to an extent.

The difficulty for us really, in the beginning years, wasn’t so much getting the customers it was getting consistent crop production. But I don’t want to sort of just stumble by that because it can be really hard for some people, depending on where you live.

Rural areas tend to be really hard to get customers to buy, you know, especially for us like now we’re certified organic. We’ve always grown organically.

I think it can be really tough to get customers in rural areas, you know, to spend a little bit extra, although in some ways it’s getting easier. Some people are more aware of what they’re eating increasingly and wanting to know where their food comes from, but that, you know, can be a challenge.

Brian: Absolutely. Well, that makes sense.

So are you basically getting customers from the same places that you’ve already mentioned? Where’s the top place that people are finding you now?

Jesse: So I should describe it.

Okay, so basically, we went from the CSA model to a more farmer’s market-based model. Excluding last year, last year, we were going to stop the CSA, but with COVID, when that came into the picture, that obviously, we just restarted our CSA, and that was all of our customers for previous years, word of mouth is really effective with that, you know, when and if we wanted to grow our CSA.

We often just asked our current CSA members if they would spread the word and that was very helpful.

We stopped doing the kind of hitting the streets and asking everybody and it got it can be hard, though it can be hard to fill those CSA is that you once you have your CSA goal, and you really want to deliver on it.

But what happened now, like what’s happened since then, and why we kind of were at least going into 2020, expecting to drop our CSA and why we were able to drop it this year, in 2021, is that we, you know, essentially decided that the farmers market fills that need for us and we can use it in a diversity of ways.

In terms of finding customers, the biggest thing that we did was certified organic, nothing has gotten us an instant customer base, nearly as quickly as certified organic. Essentially, you know, you go to farmer’s markets, and I don’t know how common this is out in the west, but it’s certainly common here where you see growers who care and who, grow good food and don’t spray or don’t spray very often, or whatever it is.

But they don’t have any proof of that like there’s nothing about they can, they can write stuff on their signs and whatever. But if they that symbol, that certified organic symbol for all of its faults is a really effective marketing tool.

As soon as you put that certified organic sign up on your table, customers will come to your booth who maybe would have walked by before because they didn’t know who you were, it just eliminates that conversation of, do you spray what kind of you know because that’s a really awkward thing to put on the customer to ask.

And it’s often they just want to know that you’re taking care of your food and growing it in the right ways and not treating it with chemicals.

They’re not growing it with, you know, chemical fertilizers and all the things that they’re trying to avoid in their diets. So I think that putting that certified organic sign behind you really just answers those questions, and it takes all that stress off of them.

Brian: Oh, that’s great. That’s really good.

So you have the farm, you have this business that was growing, and then you started No-Till Growers. And that’s become a secondary community almost that you’ve had set up.

And you said that you attempt to offer as much available for free as possible. Why don’t you tell us a little more about that model and how you came about that?

Jesse: Yeah, it’s a very unique model.

It’s sort of something that we’re still trying to figure out exactly how it works. But it requires a diversity of revenue streams, to have a lot of creativity and a lot of sacrifices, in the beginning, to get it going.

But essentially, the idea is, is it’s somewhat of a nonprofit that it’s actually a for-profit that operates somewhat like a non-profit recently got a grant from Southern SARE.

We also do donations not only just general donations from the public, but we do a Patreon account, our Patreon account is the lifeblood of our operation.

It’s five or 600 people there right now who donate every month, and then $2 increments, $5 increments, we have a few that in that $10, $15, $20 range, but most the majority of them are that to $2 to $10. And that is huge.

I mean that that’s an enormous amount of income for us.

And then other things that we’ve done, we do fundraisers, like we’ll print hats, and sell those we do those you know, once a year we’ll do a big printing and sell those and that’s a revenue stream for us.

I’ve recently published, The Living Soil Handbook and we’ve been selling that so that’s published by a publisher that’s through Chelsea Green, but we’ve been you know in the author anytime you publish a book you have the option of selling it through your site and we chose to sell my book through No-Till Growers as a revenue stream for No-Till Growers.

So I still get a kickback royalty from the publisher but the majority of the profits it’s almost like a bookstore go to No-Till Growers, so that’s encouraged quite a few people to order it from No-Till Growers, instead of maybe Amazon. Where in a situation like No-Till Growers, you know, that that money is going towards building more content.

And so when I said giving it all away for free, we don’t keep anything behind a paywall.

I mean, the book is the closest thing to a paywall that we really have. We have had the Patreon account but we’re not putting up special information there.

People who are Patreon members know that they know that they’re not necessarily getting special treatment. They’re supporting us by giving it away for free so that anybody can access it.

Because there’s a lot of inaccessibility in terms of, you know, starting a farm is expensive in the early years, you don’t have hundreds of dollars to pour into your education or 1,000s of dollars. Sometimes depending on the resources, it can be very expensive.

So we try and just make it extremely accessible. Because we feel like that’s the fastest the most rapid way to get the information out. That’s the most rapid way to get it to the most amount of to disseminate it to the most amount of people and to just grow the movement faster and create healthier food and healthier environment and all the things that matter to us.

Brian: Oh, that’s great.

Tell me a little more about the book, who’s idea was it to write the book, how did you go about doing it? Tell me a little bit about that process?

Jesse: Yeah, I’ve been a writer for a long time and it’s something I’ve been passionate about. I’ve really spent a lot of time as a writer, studying the book industry, you kind of have to understand the publishing industry a little bit to be able to get your foot in the door to get somebody to want to publish you.

So I started a long time ago, assuming this was years and years and years ago that I started studying this stuff and looking at agents and all those things.

But as I got into agriculture, as you niche down, it gets a little easier in some ways.

So as I got agriculture and later on, like when I decided to write the book, because I felt like there was a need for it and use that I could feel, and I can talk about that in a second.

But basically, we go to the publishers who publish in your genre, and in our case, it would be agriculture. And there are several really good ones, and you kind of go through and you pick, the one that you feel like is most fits your personality or fits your goals the most.

And then you follow their guidelines case of Chelsea Green, I had to submit a query letter. Query letters are a very specific thing, when I talked about studying the industry, you kind of have to study the query letter, it’s very, it’s like the most important thing to get your foot in the door.

It’s the elevator pitch of writing. And so you really have to study that and figure out exactly how to do it, well have it edited in practice, right, a bunch of them every idea, you have just write it out like a query letter.

Once you get their interest, once you pique their interest there, if they want to, if they want to publish what you’re writing, then they asked for a proposal.

The proposal includes a bunch of information that they request specifically. And then beyond that, they asked for two chapters. So two already written chapters.

Now, if you’re submitting fiction, for instance, it’s going to go totally different because they want a manuscript. But in the case of nonfiction, they actually want some control over the structure.

So submitting two chapters, you could submit a full manuscript if you had one, I suppose. But, you know, fully finished all the chapters, everything, but if you but generally, you’re going to submit you know, a partial, so two chapters minimum, if you have three, that’s great, too.

But you want to give two really nice chapters, plus all the other information that they request, the bio and, you know, possible sales outlets, and all the various things that they are going to request.

Because not only do they have to like the idea, but they have to know what’s marketable. So you go through that and that’s a big process.

Then you start sitting down with the editor, you get an editor, you get assigned an editor, you start sitting down with that person. And in my case, it was for and Marshall Bradley, she’s amazing.

She’s kind of a legend in the agricultural world. She was amazing. And she and I kind of designed the outline together, we came up with something that I was really excited about.

And we have hammered that out for I guess, it took about nine months of active writing, but it was with all the work that I was doing through No-Till Market Garden Podcast and stuff several years in the making, like just me, kind of thinking about how I wanted to do this book.

A lot of farming books are written from the perspective of a single farm. And I wanted something that was more of a choose your own adventure.

I say that I use that term loosely because choose your own adventure is very specific.

But the idea being that I wanted to say not this is how things happen on my farm. And this is how you know you can do it, I want to show this is how soil works. And this is how you can properly address its needs, no matter where you are.

So that was kind of the idea behind the book is that sort of I wanted it to not context-specific. I didn’t we have a lot of books with and I love them dearly from the north, for instance, from Maine through Canada. And those are great, but those aren’t super helpful always to me down here in Kentucky.

So I wanted something that would be helpful to anybody anywhere. So that’s what I was kind of striving for. And I think maybe that’s that niche that I chose that direction that I chose help to get it published helped get beat the publisher’s interest.

It also, I mean, part of that too, if you’re interested, I’m talking about this in a way for somebody who may be interested in writing a book that you know, you do want to spend a good amount of effort while you’re getting your idea together.

While you’re practicing your query letters and all of those things, you want to spend a good amount of time getting a base from which to work because the publisher needs to know that they can sell the book they need to know that people know who you are.

It is not as big of a deal in agriculture because a lot of the best minds in agriculture don’t have big social media followings or anything like that. But those aren’t bad. I mean, those will help.

Those are little things that may, you know, if you have a good social media following in our case, obviously the No-Till Market Garden Podcast, and our YouTube channel and all the things certainly helped for getting my foot in the door.

But you want those things you want to think about.

Like how can you grow your audience, it’s also good practice, use it, you know, if you’re a writer, right, you got to write all the time. You have to be able to show them that you can finish a book that’s important to a lot of people who want to write a book, but don’t spend a lot of time writing.

I’ve written every day for 17, 18 years. And that’s what I do. I get up every morning and I do it. And I’ve done it for years, and years and years.

That’s not a requisite like lots of people can just kind of start to slowly pick it up and do a decent job. But you’re gonna have to show that you can produce a book at the end of the day.

Brian: Absolutely. After you’ve gotten the book published, what effects have you seen come off of it for No-Till Growers?

For everything else that you’re doing, what are the benefits to having a book like this out there?

Jesse: Yeah, that’s a good question. I like these questions, Brian, this is fun talking about the specifics of the book writing.

So it’s only been out since July 20. So not that long that I think the effects that I’ve seen so far. So we’re recording this on August 9. And the effects that I’ve seen so far.

One, it’s sold really well, which is great. I mean, it shows that the support for what we’re doing is really big. And I think that people have really responded to like, the business model that I described earlier.

It’s genuine, it’s not us, you know, we’re farmers that we want that information, we want to share this information for free because we are seeking it out ourselves. It’s important to us, it affects our business.

I hope that is going to help people who don’t necessarily listen to podcasts or watch YouTube videos, or I think, for us having a diversity of mediums of media, for people who may be different kinds of learners have responded to things differently, or gravitate more towards one kind of medium than another.

This way, they have another option that isn’t just the podcast, because not everybody can listen to podcasts.

I know for one, moms have a hard time with podcasts a lot of times because they are taking care of their children and they’re busy and but maybe at the end of the day, they can sit down even while they’re nursing a baby and read a book. And I know that just from my wife’s experiences.

So maybe that’s an option for somebody like that.

Or somebody who yeah, doesn’t watch YouTube videos, there’s a lot of accessibility issues to with, you know, hearing impaired and those sorts of things who may not be able to listen to podcasts.

So I don’t know. I mean, it was just another option. I hope that it’s able to help people what the response has been and how it’s changed things so far as is maybe too early to say. But it’ll probably I mean, certainly, I will get to present at conferences that I maybe didn’t get to before because of a book.

And this is just speaking in generalities that anybody that produces a book can put the word author behind their name so they can have a wider reach.

Maybe be able to present to different audiences in different places and travel a little bit more if that’s what they’re interested in. That can be great depending on what your field is, and what kind of book you’re writing, and the kind of audiences that you want to reach.

But it’ll also give you an opportunity maybe to yeah, to travel and be able to meet people in person who’d be really interested in what you’re doing.

Brian: That’s really great.

It’s a lot of good background on both the process of getting things ready for the publisher and what a book can do for you. I really appreciate that.

On the same end, I’d like to ask you, how did you start your podcast originally?

Jesse: So I started my podcast, I read some blogs about how to how to do a podcast and they were not it turns out very informative. I didn’t choose wisely.

But I started on my cell phone with a call recorder and app that journalists will be familiar with. And it was not great. It dropped a few calls but I didn’t lose any the first year but it was the audio wasn’t great.

I recorded it in our cooler for our vegetables like our walking cooler, because the sound and also we have two young kids and it was the only place I could go to do it.

So it started really small and rough and rustic and it kind of evolved from there.

Each season, we’re going into our fourth season this fall, and each season has gotten a little better. I’ve gotten a little bit better at interviews and more comfortable.

But the beauty of podcasting like I think that when you’re a curious person, it really fills that need for you to just dive into things because I did journalism for a while, and I really liked journalism, I’ve always liked reading journalism.

And one of the things I loved is, I did a little bit of science journalism. And one of the things I really enjoyed was calling people who’ve spent their entire lives work like 40 years, just working on the one question you have to for like one sentence to be correct.

You know what I mean?

Like you get in, you meet people who’ve just dedicated their lives to like one small portion of what you need answered and it’s really amazing. Like, you just meet these incredible people, they’re so passionate.

They don’t all love talking to journalists, but it’s the ones that are nerdy and passionate and love spreading and sharing their information and are good at science communication, I had so much fun, that is what I wanted to bring in.

That’s what I got excited about when I was calling farmers because it was filled that sort of that love I had of talking to people who were just really into what they do. And it was fully fulfilled.

In the beginning, it was hard to figure out all the technical details, because I’m not particularly savvy when it comes to audio equipment and audio engineering or anything like that. I was definitely very, very low fi.

But it didn’t matter because the content was so good.

Like, the quality of the content is always going to trump… not always, but almost always trump the quality of the sound.

And so, for me, that was what I focused on. I was like, I’m not there yet. I’m not good at the sound part but I’m good at the content quality. So I focused on that.

Because it’s so niche and because it was such an interest in it. I was a little bit surprised, I thought nobody would listen to the podcast, but yeah, since it was such an interest in it, that it resonated. And that was exciting for me.

That kept me going and interviewing more people and improving my audio skills.

And you know, I think it’s okay to start in a rough spot, and not without the best equipment and not exactly know what you’re doing. And kind of you got to figure it, you got to start somewhere.

I think it’s good now, like in retrospect, now since I’ve been doing it, and since podcasting has become more popular, there’s so much more information out there to dig into. So that’s good.

I mean, that’s super, super helpful for, you know, anybody that’s interested, they can watch a lot more videos and read a lot more articles than I could at the time.

Commercial: Okay, let’s take a break from that conversation. I wanted to bring up a question for you, during these crazy times, do you feel like your business is indestructible? Most people don’t?

And if not, the real question is why?

And what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, 9 Ways to Amazon-Proof Your Business.

Let me talk about what we discussed in the third chapter.

The third way for you to Amazon proof your business, which is be different.

In the third chapter, I go into, really, how do you put yourself out there and be seen as unique, where you really don’t even have competition. And there’s ways of doing this. In fact, I talk about two specific books that you should go out and get.

And these are difficult books to read.

These are fun books, books that will inspire you and give you creative juices necessary to be able to really stand out and be different, you don’t have to be wacky, you don’t have to be outrageous, but you do have to appear different. And if you can appear different from everyone else out there, not only will you not have the competition of amazon.com, you won’t have any competition.

But I also have eight other ways to Amazon proof your business, basically the idea of making it competition proof to even someone as big as Amazon.com.

So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

And now let’s get back to our show.

Brian: How are most people finding No-Till Growers, is it via the podcast or YouTube or what?

Jesse: Ah, that’s a good question. I mean, we have the biggest following it’s probably on YouTube at about I think we’re just under 60,000 subscribers as we record this.

Instagram has been helpful.

Honestly like, so the name of the book is, The Living Soil Handbook. We almost went with living soil growers as the name of our website. But the reason that we didn’t, the reason that we stuck with the word No-Till is controversial, and it’s kind of confusing as it can be, is because it’s a great keyword.

So a lot of people find us because we chose that word. And we knew that we did it intentionally. We knew that it would come with some amount of pushback because not a lot of people don’t like that term, it rubs people the wrong way sometimes.

A lot of work to try and quell the sort of dogma that can be associated with No-Tillage.

The people who think it’s all or nothing or that any sort of disturbance is bad disturbance and any of those things we’ve or that, you know, you just stop tilling. And that’s the only way to do it like you there’s no transition period, you just have to put down the cloud and move on.

And we’ve tried to sort of temper that idea, that dogma.

So I think that’s helped in the eyes of people who’ve been reluctant to embrace No-Till, as in, we’ve done that intentionally as well to kind of invite them into the fold and invite them to learn into the information that they weren’t gleaning from the world, and that they’re welcome to.

And it also No-Till is often associated with like big farms, like people in grain country think of is No-Till is, is a heavy dose of glyphosate to kill, you know, grass or cover crops and then planted into that, and it’s not necessarily more ecological.

So yeah, I mean, we did have a little bit of an upward battle but that that wording was really important.

Brian: That’s a really great point you make. And it’s one of those that most people don’t spend the time to talk about how the titles of their books or podcasts or the things that they have out there, how their brand name is attracting attention, and just the fact that you understand the nuances of that, I think that’s really important. Really good stuff.

I got another question for you.

What do you like best, what would you say about your business and your industry?

Jesse: On the farming side, or on the No-Till Growers side?

Brian: Pick one.

Jesse: Well, I can probably do both.

I mean, what I like best about farming as an industry is that it’s very open to sharing. And people are very, at least for the moment pretty open to sharing their techniques and their tricks and what they’re doing. And that is, I think a little bit unique to farming, and I see it in cooking too.

But it’s very, you know, in like restaurants, professional restaurants and that sort of thing.

But there’s less of a proprietary feel to it, when people are very open to share what they’re doing. And I think that’s been really helpful to get young growers who need that information and need and maybe don’t have access to the education or didn’t grow up in agriculture, to have access to that information.

So that’s one thing that I really like about the farming side.

And that same thing exists obviously, that’s what fuels the media side, the No-Till Growers side. But what do I like most about that, and that I think that insures industry is interesting because it’s ever-evolving, you know, we were seeing numbers in YouTube views across the board on everybody’s channel going down because tic tock is starting to take a big share. And so there’s this sort of feel and need to kind of always be adapting to that.

In one way, nobody really loves change that much who’s in a business. But in another way, I think it offers up the potential for more creativity.

Because we aren’t staked in one revenue stream like we’re not depending on solely our YouTube profits to get by, that we can be a little bit more flexible. So that’s kind of what I like about the way where we’ve settled ourselves in that industry.

We’re also with that, and this is maybe not necessarily on topic. But we’re also looking at the idea of turning our media company, which is not something I guess I’m just now referring it to it as a media company for you. But that’s really what it is, is his media company, we do a bunch of different podcasts and all the things.

So what we’re looking at, though, is turning it into something that’s more of a cooperative model, and where maybe more of like an owner cooperative, where multiple people have a stake in it so that, you know, the contributors for instance, so that when they’re contributing, they have more incentive to share it, but also that everybody is invested in it a little bit more.

Everybody can earn a little bit more from it from that work. So yeah, we’re looking at more cooperative models for our media company, which I don’t know how many media companies are. There are like that.

But I think it could fit well with what we’re doing with the sort of for-profit business acting like a nonprofit.

Brian: That’s great. That’s really interesting.

I’m interested to see where you end up going with that. If you can change one thing about both the farm and the media company, what would it be?

Jesse: We’ll stay with the business side.

I need to be better with numbers and keeping up with our profitability. I think that I do an okay job, but I do it on the back of a napkin and it’s not like I need better systems for that. So that’s one thing that I would change personally about that side of things.

At large, something that I think the industry needs, is definitely to continue on that path away from dogmatic thinking and to be open to new ideas, and to be to trial things on small, small scale.

I also think that there needs to be like I mentioned earlier, the collaborative farming podcast.

I’d like to see an emphasis on people starting farms together, especially while the land is so expensive. While it’s really hard to access, seeing more people going on farms together and find more models and more systems for that to work.

On the media side, I think that I would like to see people getting creative about reducing paywalls and getting that information out there a little bit better.

I don’t think I see the value of a paywall, and I see the need to some of the products that are behind paywalls are so good, they’re really high quality and obviously, cost money. But figuring out ways to make that more accessible.

I’d like to see more of that, personally. Yeah.

Brian: Oh, that’s great.

If we were to talk about a year from now, let’s say we got back together, and we had you back on the podcast, and we were to look back over the last 12 months.

What would you say would have had to have happen for you to feel happy with your progress, both professionally and personally?

Jesse: Well, everything for me comes down to my family and my relationships.

This is something I’ve emphasized quite a bit in my own work, but just the value of your relationships with people around you is paramount.

I’ve said this on other podcasts, but I think it bears repeating that you know, there are several studies but the biggest study, the Harvard study did this, you know an 80-year study, and it’s still ongoing of Harvard, sophomores and they’ve incorporated all sorts of other people into the fold.

And they’ve been doing this really long study to figure out what people value at the end of life.

What it always comes down to is relationships.

And that to me is something that I’m that I always have in the back of my mind is the value of your relationships throughout your life, not just at the end of your life, but throughout your life, determine your health, at the end of your life, determine, you know, have determined how your happiness, your levels of depression, all of these things.

So that matters as much when you’re in middle age too, as it does at the end of your life.

So that’s what I’m always focusing on thinking about how do I how am I managing those things? With all the other things that I’m doing? Are those things getting managed?

Because at the end of the day, and at the end of life, that’s what really matters.

Brian: Oh, that’s great. That’s good stuff.

What are the obstacles standing in your way of being able to both keep and grow those relationships?

Jesse: I think work is tough. I mean, I think you get, especially because I’m doing full time farming and the media company that you It takes a lot of time. And it takes time out of places where you don’t necessarily have time.

And I’ve asked a lot of my wife over the last few years to get all this up and running, and especially writing the book. And she contributed actually to the book.

She’s a great artist, and she did the illustrations. But it’s a lot to ask.

We have two children and it’s a lot of the workforce with the kids has fallen on her especially while also while we’re building the farm where I’m out doing a lot of the farming stuff.

And we just moved to a new property what I said building the farm, we just moved to a new property last year.

So we moved in December. We still have a lot of infrastructure work to do and it’s put a lot of work on her shoulders.

So being conscious of that is, you know, extremely important to me.

Brian: Yeah, that makes a lot of sense.

This is The Off-the-Grid Biz Podcast.

So we look at the business side of very different type of businesses that are self reliance base. And so what from your perspective, would you have any advice for other business owners out there just blanket advice that we haven’t already covered?

Jesse: For this specific business, one thing I often recommend and one thing I regret about my own journey to having a sustainable business was that I didn’t spend enough time learning how to farm and I definitely didn’t spend any amount of time learning about the farm business.

I was really interested in the farm and then the homestead life style did not care enough about the business side. But also I didn’t spend enough time on enough farms like I didn’t learn enough techniques from in different styles and different growing methods.

And I think if I could do anything over again, about my journey here, it would be to probably spend another year or two working with another farm just a totally different farm from the farm that I apprenticed on because we basically went from the apprenticeship to our own farm.

And I kind of wish that we’d spent two years just working on somebody else’s farm somewhere in the region, right staying sort of where we want to grow because farming, you know, learning the weeds, learning the diseases, learning the pests, learning the climate, are all really important.

If you know where you want to end up, it’s good to go where you want to, you know, learn to grow where you want to end up.

And not that I didn’t have a great education but that diversity of education, I think would be really important and really valuable to me now.

Brian: Wow, that’s a very unique perspective. I haven’t heard that one before. That’s good.

What could listeners do who want to find out more about Rough Draft Farmstead or the No-Till Growers?

Jesse: Yeah, so NoTillGrowers.com is a great resource we you can find all of our podcasts and all of those things there.

You can obviously listen to those through your podcast apps but we you know, we have all the resources there for you to find individual podcasts that you may be interested in.

And then Rough Draft Farmstead, we do all the requisite social media and we’re on Instagram and we have a website we don’t update the website as much but we update our Instagram and those sorts of things.

Same with No-Till Growers you can find that on all the requisite social media as well. Try and keep it simple. Those are the easiest places to find us.

And then like I mentioned earlier, there’s the No-Till Growers YouTube channel if you just go to YouTube and look up No-Till Growers, you should find the videos that we put up weekly we put up a like I said. And twice a month we do the live show with hosted by Josh Satin. That’s every Tuesday at 8pm Eastern Standard Time.

Every other Tuesday rather and yeah, so those are the best places to find us I think.

Brian: Hey, Jesse Frost, thanks so much for being on, The Off-the-Grid Biz Podcast.

Jesse: Well, thank you so much for having me Brian, it’s been a blast.

Brian’s Closing Thoughts: We first started going out and finding people to interview for Off-the-Grid Biz, close to three years ago. And in all that time, I’m always amazed by the different types of people we keep running into, and the types of interviews, and the directions that these interviews go.

And this one with Jesse was no different. It was no different from the fact that it was completely different from everything else we’ve ever done. And it was a lot of fun.

We got into a lot of different areas, and different concepts that you won’t hear on any of the previous episodes.

So a couple of these things that he brought up this idea of going against the concept of having a paywall, people needing to subscribe in order to get content.

Now, they are having ways to be able to make money but they’re not just holding all the content back, they’re trying to put as much of that content forward, which is a really neat way of looking at it.

But also he has built into his farming, business subscriptions, and other sorts of types of money-making activities that you wouldn’t normally see with that style of business.

So there’s so much ingenuity and so many different ways of thinking about the same issue that Jesse and his team are kidding here. It’s just really, really neat.

His conversation about how the No-Till concept, and how that term has been used through the years and misunderstood or misused and to the point to where just calling themselves the No-Till Growers for the podcast and so forth.

It paints them a certain way with some people, but on the same end, it gets them attention they wouldn’t have had otherwise.

So it starts that conversation even though it’s not necessarily the most perfect way to be able to start it. And that was a very interesting point of view that he had on that.

All in all, I love the conversation that we hit on with how to get a query letter to a publisher if you’re wanting a major publisher like Chelsea Green to be able to publish your books. That was really interesting.

We’ve never had anybody go into that type of depth into the process. So that’s one if you’re interested in that area, go back and listen to that.

Maybe even check out the transcription on our website at OffTheGridBiz.com.

I can’t wait to see how Jesse is doing in the future and where all this takes him no doubt in the next year or two. His business is going to look completely different than how it looks right now, if you just look at where he’s been up until now, so that’s going to be really exciting to see.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact.

Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas.

I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Shelley Whitehouse – The Smart Chicken Coop

 

Shelley Whitehouse of The Smart Chicken Coop
Shelley Whitehouse of The Smart Chicken Coop

The Smart Chicken Coop

It all started with 3 chickens on a porch, that turned into a side interest in backyard chicken keeping, that grew into a successful online business.

Shelley Whitehouse shares her story about her company, The Smart Chicken Coop as we cover various topics listed below.

Be sure to checkout The Smart Chicken Coops quality products at the link below!

The Smart Chicken Coop – https://thesmartchickencoop.com

Topics Covered

  • It all Started With 3 Chickens On A Porch
  • Craigslist & The Smart Chicken Coop’s First Customers
  • Credibility & Trust, Help Convert to Sales
  • Facebook & Google Advertising Success
  • COVID-19 Effect on Business
  • Life, Caring for Animals & The Value of Homegrown Food
  • Increase In Demand: The Start of DIY Chicken Coop Kits
  • Importance of Business Acumen & Self Discipline
  • Challenge of Developing a Marketing Plan for Nationwide Success
  • The Joy of Providing Value to Others
  • Bad Reviews & Quick Responses
  • Meeting Demand, While Maintaining Our Product Level
  • Advice for New Business Owners
  • A Joy for Indian Runner Ducks
  • The Value of Perseverance In Business

Transcription

Shelley: Just started out as a lifestyle business, do you know what I mean?

Brian: Yeah, absolutely.

Shelley: I didn’t know that it was going to become so popular. And then of course with COVID, it became ridiculous.

Brian: Yeah.

Shelley: But my husband actually took three months off of work his work, because we couldn’t get everything done, we were working full-time, all of us. We’re working.

It was crazy. It’s crazy, but really fun too, because here are these families who are stuck at home with kids pulling their hair out, and they get to build chicken coops and then get the chickens.

It’s a fun business.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Shelley Whitehouse has quite a varied background. She spent many years performing as a professional orchestra flutist, raced mountain bikes for the heck of it, coached high school sports, raised three kids with her husband, then decided to go back to school to get an MBA.

After several years working as a management consultant, one of Shelley’s side interests, backyard chicken keeping, morphed into a business called, The Smart Chicken Coop, that sells fancy backyard chicken coops nationwide.

Shelley, welcome to the Off-the-Grid Biz Podcast.

Shelley: Thank you for having me.

Brian: Absolutely.

So what brought you into Backyard Chickens in the first place?

Shelley: Well, this is a funny story. So as I said in the bio, I was working as a management consultant. My daughter, who was at UC Santa Cruz at the time, decided to stop out of school and move to rural Yucatan. And so she dropped three chickens on my porch en route.

And I hate birds, but what I found is that they were really fun. And people started saying, well, what’s the latest with the chickens?

That turned into, why don’t you do a blog, that turned into me buying chicks to sell in my backyard, to people saying, where’d you get that chicken coop?

Because I had inadvertently one night I ordered 30 checks in the mail and didn’t remember. So at one point, we had 64 chickens in our backyard. And this is just suburban backyard, Orange County, California.

And that grew, it grew because my husband’s an engineer and I had already had some experience with chickens, and we’ve had made a good product that people want to so it grew.

Brian: Wow. That’s incredible.

How did you find your first customers?

Shelley: Well, there’s this thing called Craigslist.

Brian: Yeah.

Shelley: Now the thing about Craigslist is that I was just advertising, come get your baby chicks from me at $4 a pop. And so my first customers actually were the people showing up to get chicks. They saw the chicken coop that we had made and said, where’d you get that chicken coop?

Truly, that is how we got our first customers and inadvertently because they were coming for chicks not because they were coming specifically for a chicken coop.

So Craigslist was a big boon for me, at the beginning.

Brian: So that’s really cool.

So let’s take it to the present day. Where are you getting most of your new customers from right now, for people that find you right off the bat, where are they finding you?

Shelley: My biggest market now, almost my only market anymore is through a Google search.

Well that an Etsy, so we were for quite a number of years selling our coops through a very well-regarded and highly trafficked website called, MyPetChicken.com. And that gives me credibility because they’ve got the credibility.

So they sold my coupes, and then they people would also Google me, and over the years, my SEO ratings have gone up so that I might arrive on the first page on a few search topics.

But most people who are trying to purchase chicken coops are spending a lot of time combing the internet. And so again, it’s a Google search and word of mouth, but it’s nationwide, the 48 contiguous states.

Brian: Fabulous. And you’ve gotten a lot of play off of Etsy, also?

Shelley: Etsy has been wonderful too because it’s another concrete knowable door that people feel comfortable. And so sometimes I find that people will buy directly from Etsy.

Sometimes they’ll see me on Etsy and then look for my website and buy through me directly. Of course, that’s just a crapshoot, whether people want to spend a trifle bit more money for an Etsy, circumstance where they know they’re protected versus a website from some random website, The Smart Chicken Coop, who knows?

Brian: Yeah, that’s interesting, because you’ve used all of these trusted resources, you know, whether it be Craigslist, or MyPetChicken.com or Etsy, or even just google search, you’ve been able to use all those to be able to get exposure.

Have you done anything beyond that in terms of marketing and advertising to pull people in, or have you been doing well, just off that?

Shelley: I have done Facebook ads, and then I’ve done targeted Facebook ads.

The difference is that I learned more and knew how to drill down better. I also, from my MBA program, interestingly, was asked to give my business to one of the students or a group and they came up with plans, which frankly, we’re a little crazy because they were trying to target apartment therapy. Isn’t that what that websites called?

If you live in an apartment then you’re not buying chickens? Why do you think that’s a good thing? Anyway.

So that what that one didn’t work so well. But it was still good to hear, you know, what the youngsters had to say.

The targeted Facebook ads were great. They were better than for me going through just the Google AdWords.

And I don’t know why that’s the case.

But because of COVID. Last year, we actually stopped our ads because our business went through the roof at 400% over the prior year and that we couldn’t keep up.

So we actually pulled our ads last spring.

Brian: That is very interesting. It’s something we’ve seen across the whole realm when it comes to this area.

How else has COVID-19 affected you in your business?

Shelley: One factor that just happened was that my steel supplier called me and said, we’re having real troubles getting steel. So you need to figure out what you need for the whole season.

Well, that’s 1000s and 1000s of dollars worth of supplies that I’m buying, hoping that I’ll have as good a year this year as I did last. But the alternative and it has happened in the past, he can’t get hold of the steel to corrugate for us to make our rubes.

So that’s been a factor.

We’ve also seen not just COVID, but the trade wars. And I think that the steel originally was a trade war thing aside….

Brian: Because of the tarrifs, yeah, yeah.

Shelley: And then the hardware, we source our hardware out of Ohio. And I know that some of their hard work, does come directly from China.

And that, again, we run into challenges that way too.

So being here’s another way, because of COVID. And everybody doing home projects, we’ve been dinged, hardcore by the price of plywood, because everybody’s doing home projects.

Sometimes we’re having to wait weeks to get plywood.

So this year, we’ve been again, very proactive, because if we can’t ship coops, then there are people out there who can’t build their homes for their chickens and we lose credibility.

Brian: Absolutely.

Wow, that is a whole lot happening in a short period of time.

For those of you listening, we’re recording this in March of 2021. So all of these things could possibly change. But we’ve gone through quite a bit in the last year. And a little bit beyond that, especially regarding the tariff situation, which is another thing we’ve heard with other people, the trade wars and so forth.

You touched on this briefly, but who is really your ideal customer, if there was a way to paint that person, what would you say that person is?

Shelley: I find that our number one target audience.

People who have been married for years, let’s say have started a family. They have a three-year-old and a one-year-old, or a five-year-old and a seven-year-old, who want to teach their children where life comes from.

Teach them how to care for animals, teach them the value of homegrown food.

One really neat thing with a homegrown egg versus what you purchase in the store is that store-bought eggs are often quite old and still within the realm of safe. But their yokes are very pale when you grow your own chickens or support them and they grow the eggs are a mustard color, that’s the yolks.

That’s really fun. You can even, if you’re really wanting to go down that route, you can change the various foods that you provide for them. And the yolks do change color slightly.

So we find that to be big. Another time we find chickens being purchased are the kindergarten classes.

So what are those kids five? Yeah, they often will hatch eggs in their classrooms. And then the parents get wrangled into taking care of the chicks.

Then they need a house and we get calls for a while.

Much more common for it to be young families.

The second tier, if you will, is families with teenagers who’ve always wanted to have chickens. They do all the research and put it in front of their parents and say, Look what I found.

That’s our second level of customer, I would say not even 5% of our market is our older folks who don’t have children around people who are retired, want to travel. They don’t want to sit around and take care of chickens.

Brian: Yeah, no, absolutely.

What’s your top-selling product? Or what’s your top-selling coop, which one would it be?

Shelley: Now this is an interesting circumstance.

So we have this really neat, barn-style chicken coop, that we designed to be extremely easy to clean because I was busy doing the management consulting stuff.

And I didn’t have kids at home. But this I think we had one child at home. And we were building those out completely into panels.

So almost like IKEA furniture that we would ship because built this is 112 pounds.

They’re red, they’re very cute Red Barn with a tin roof.

What happened though, especially during this COVID period, is that the demand was so great that we couldn’t keep up, we were at one point now 70 doesn’t seem like a lot, but since these are all hand-built, we were 74 coops behind.

That’s a lot when you’re talking about one person me doing the business aspect, and then Kenny doing all the building.

So what then we did, as we said, we’re no longer painting them, and we’re going to provide what I mentioned at the beginning, and that is these coop kits.

What has morphed is that people love having these coop kits, because they cost the amount that Chinese chicken coop costs. But you’re getting the high quality wood that comes from Oregon and the thought process that goes into it from my husband and me to build the coop.

Brian: That’s great. And then they also get to add in a little piece of themselves into it feel like they’re part of the project. That’s pretty cool.

Shelley: Well, that’s actually a great point.

One thing I’ve also seen as customers, though this is less frequent. The one in particular that sticking into my mind is the mother and father whose 10-year-old daughter or something wanted the chickens. And for her birthday, the 14-year-old son agreed to build the coop for the daughter.

I mentioned that because that’s a theme that comes up.

This is something I want to do with our children so that we can teach them measurement so that we can teach them how to paint how and following through reading directions and getting a finished product that sometimes that’s more.

One of the wildest color combinations that I’ve enjoyed is the Seattle Seahawks colors. It was somebody up in Seattle. It was It is a crazy look at coop, it was pretty, but it was crazy.

So sometimes the elementary schools will purchase them and then they use the school colors. For their coops, somebody had always wanted a pink dollhouse. Never got one. So she painted hers, this was a young couple who didn’t have children, they painted their chicken coop, bright, Pepto Bismol pink.

Brian: Wow. Yeah, very fun, that’s really neat.

So that from a management consultant background. Had you ever owned a business as your management consultant, as a management consultant?

Were you the business owner, or is this your first foray into this realm?

Shelley: Well, I did not own my own business, I worked for a consulting firm.

But when I was a professional flutist, I was my own boss, as a freelance musician. We work to get money any way we can. So I was a contractor.

What that means is that a good example is when you go to an East or service and they’ve got an orchestra sitting in the church, all of a sudden, somebody has to hire and manage those musicians.

That was one of the things that I did.

I also taught junior college I had a flute studio teaching junior college students, I was the person who was responsible for putting together orchestras for actual concert stages.

So I have had, for many, many years, the document the business acumen, in order to survive as a freelance musician, many people do. I just happened to be more business-oriented than many.

Brian: Yeah, yeah, absolutely.

Commercial Break: Okay, let’s take a break from that conversation. I wanted to bring up a question for you, during these crazy times, do you feel like your business is indestructible?

Most people don’t, and if not, the real question is why, and what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, 9 Ways To Amazon-Proof Your Business.

Let me talk about what we discuss in chapter six, the sixth way, which is to offer ongoing, what does that mean?

Well, what it means is don’t just have products that are one time uses, find a way to offer some type of ongoing value to your clients, even if you can’t offer it yourself.

Even if you don’t specifically offer a service that goes on and on, find someone else who does and team up with them. Find a way to turn what you do into some form of subscription or membership and get your stuff out there more often.

Allow them a chance to get to know like and trust you via a product or service. This is a way that you can completely take Amazon’s idea and twist it into something directly for your own Amazon Prime’s a major deal in the success behind amazon.com.

You can get it to work for you, even if you just work on a local level. But I also have eight other ways to Amazon proof your business, basically the idea of making it competition proof to even someone as big as Amazon.com.

So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: What would you say is your biggest surprise going into this style of business, looking back over it?

Shelley: Do you remember when the internet was vaguely new?

I’m not talking back into the 90s, I’m talking in the 2000s or something. And it was a fabulous commercial, where the person listed something on the internet, and they were sitting at their computer and the phone rang and rang and rang.

They just, all they did was make it and they will come basically through the internet.

It didn’t happen that way.

I was surprised, I thought oh, I just need to put it up on the internet and I’m going to end up having my phone ringing off the hook.

Not true.

There is a lot of work that goes into internet marketing that’s necessary to develop a marketing plan that successful for a business that you’re trying to service nationwide.

That was a big shock to me.

And that’s not something one learns in school, maybe in MBA program.

Now you could learn internet marketing, I’m sure you can. I was there in the mid 2000s and so it was still just more the traditional marketing plan and it is actually not really applicable anymore.

Brian: That’s a great point. Really great point.

Overall, what do you like best about your business and the industry that you’re in?

Shelley: I was just telling the gentleman who helps me so I for various reasons, no longer actually do the building of the coops. I rely on Kenneth down at a different location.

And sometimes there’s a disconnect between putting all these parts together, putting them in a big 45-pound box, and shipping them off.

What he doesn’t see are all the emails that come to me because I’m the business person, where the people say, Oh, this is the most fun thing we’ve done. It’s so great to get up in the morning and get to the chickens. You’ve made such a great product.

I told him just yesterday, I’m going to start forwarding you those messages.

It’s such a joy to provide in a little way joy for others, that in and of itself as price their chickens for heaven’s sakes, who cares, but you know what, they’re fun.

I would never have told you eight years ago, nine years ago that I would make a statement like that, but they’ve got little personalities, they follow you around. They’re just fun. Yeah, they’re fun.

Brian: It’s great.

On the other hand, if you could change one thing about your business and or your industry, what would it be?

Shelley: Bad reviews.

That is one of the big drawbacks to internet businesses.

I had a friend of mine who runs a winery, and she has it was a Yelp review that came through that was very bad. And it was because she or her co-worker or something asked for the gentleman to wear a mask.

He didn’t want to wear the mask so he trashed her company.

And I have had on two occasions, one not too long ago and on Etsy.

In fact, gentlemen, who must not be able to read directions, all that?

Well, when he and I had been communicating back and forth, I was saying, you know, I let me help you because it shouldn’t have cost you $200 to buy those pieces up at Home Depot, it’s a $30 purchase, something must be incorrect.

He ended up writing a review saying that I had not responded, I have an email trail showing nine responses to him, and that it was a horrible product. And it’s there, you know, I didn’t. And I was so upset, I didn’t respond. That was my mistake.

Once I finally came to feel comfortable with it, the time and pass for me to respond to the review and it’s just there permanently.

And that’s a shame. I mean, everybody faces that anybody who’s working, even whether it’s an internet-based or restaurants, for instance, if you get a bad review, it’s really, really hard to you just hope that people read through it and see all the other good reviews and go, that was a one-off.

Brian: Yeah, well, it’s like you said, it’s not just online business, it’s all business has the ability to collect those reviews. And if you can’t respond quickly enough and be able to spend it in a good way, it’s really difficult. So I completely understand that.

If you and I were to meet, like, let’s say we had you back on the show, like a year from now. And we were to look back over the past 12 months at everything that had happened.

What would you say would have had to have happened for you to feel happy and secure about your progress both professionally and personally?

Shelley: I believe that we have tackled the delay that we found last year, not being able to provide to our customers in a timely manner.

I mean, we had it all written all overlook, we’re so far behind, because of demand, we’re running six weeks behind.

I believe we’ve got a handle on that this year.

So that would be my number one marker, can we meet demand, maintaining our product level, which is a given. That’s why it took us so long to provide. And if we are meeting demand, can we go back to offering to the customers, what we call our ready-built coop that is painted that has a lot more of the manufacturing done by us.

It makes it more expensive for people but a lot of people don’t want to do a DIY, and those people no longer have the opportunity.

Well, we now are providing somewhere in the middle on an unpainted version. So it’s still built out. They put their own paint on because painting takes along.

So I’d say that would be my number one thing can we meet demand in a timely manner?

And then even, can we go back to providing painted chicken coops for people because they love them.

And I’ve got my pet chickens asking for them. It’s scary. I don’t want to over-commit.

And personally, I think we’re in a transition period right now where my husband and I have actually moved 400 miles north.

My manager is now the only person, the primary person doing the chicken coops and I’m doing the business from afar. So, personally, if that works, I’ll just feel great that I’ve provided more work for him and then he needs to hire people.

So it’s like providing a means to make money for people and to support themselves.

Brian: Fabulous.

What advice would you have as both a management consultant and the business owner for people who are looking to have a business thrive like, Smart Chicken Coop has?

Shelley: When I started in earnest, and that took me two years or so to get to that point.

Now mind you, I haven’t actually told you this but I’ve been a management consultants in years.

The coop business took off. The management consultant business got tanked by the drop in the economy several years ago…and I was ready to be done.

My point, though, is that it took me longer than it should have to set up the name of the business. I didn’t understand the search engine optimization.

So my most I think important advice is that, sure it’s great to get your feet wet but I had to change my name that this business was originally a shell format.

And in meeting with somebody who specializes in optimizing the internet business, said that no one’s going to search for a shell format, it doesn’t mean anything you have to have, you know, something that people will search for chicken coop, The Smart Chicken Coop, and that’s how that name came about.

So that’s one thing.

The second thing that I didn’t do, and somebody who said, you really need to sign up on these certain websites, which I don’t remember anymore, where newscasters and people like you can go and say, I need an expert who can tell me about chicken coops.

I was so early in the game, and I didn’t do it.

That’s credibility and free opportunity for advertising that I did not capitalize on, because I was just….this started out as a lifestyle business.

Do you know what I mean?

Brian: Yeah, absolutely.

Shelley: I didn’t know that it was going to become so popular. And then of course, with COVID, it became ridiculous.

Brian: Yeah.

Shelley: But my husband actually took three months off of work his work, because we couldn’t fulfill, we were working full time. All of us were working. It was crazy.

It’s crazy, but really fun, too. Because here are these families who are stuck at home with kids pulling their hair out, and they get to build chicken coops and then get the chickens and it was neat. It’s a fun business.

Brian: Very cool. And that’s really great advice.

I really appreciate the time you spent with me here, Shelley.

Is there anything I did not ask you that you’d like to answer?

Shelley: This is completely going to come out of left field.

But don’t just consider chickens.

My favorite fowl right now is Indian runner ducks.

Google them, they look like wine bottles with legs. And they are total characters.

I just love them.

They’re called the clowns of the garden.

I think too in terms of from a business standpoint, rather than just chickens. I wanted to say that this is not a smooth sailing process. I’m going to take us back to my saying I thought if I put it out in the world, they will come. That’s not true.

And slogging through it, going through the ups and downs are necessary.

I think that the businesses that don’t thrive are ones that don’t have the people running them that have the bandwidth to take hits and say, okay, that’s a setback, what can I do differently? How can I move forward?

Brian: Awesome.

That’s a really good point and something that people really need to pay attention to and you you’ve had so many great points throughout this whole conversation.

I recommend everyone go back and relisten to this.

What could a listener do, who wants to find out more about, Smart Chicken Coops?

Shelley: Go to TheSmartChickenCoop.com

Brian: Fabulous. Hey, thanks so much, Shelley Whitehouse for being on the Off-the-Grid Biz Podcast.

Shelley: Thank you for having me.

Brian’s Closing Thoughts: Had a lot of fun talking with Shelley, she provided a whole lot of great little tidbits lessons principles that come along with business ownership, and I wanted to point out a few for you.

But it’s definitely worth re listening to that whole concept of the build it and they will come myth that almost all entrepreneurs come into, you know, to some way or another, she had it when it came to internet marketing, she figured, hey, you put a website out there, people are going to find it.

And anybody that’s done any form of ecommerce, in modern day know that that’s just not true. It takes a whole lot to get attention online, let alone any other form of traditional business.

I love how she began on Craigslist, and then move from there and was able to build credibility and trust by teaming up with My Pet Chicken. And she noticed that she said specifically that it’s a credibility thing. And that’s when I hear credibility.

I know that’s trust.

More importantly, it’s a trust transfer that happens. So if you can team up with somebody that your market considers a trusted source, if you can team up with them. This is a great way to be able to introduce you to new audiences, and she did it.

I’m not sure if she realized what she was doing at the time. But she knows now how important that was to their growth, being able to go from there and jump and just be able to use mainly Google search and Etsy as sources of traffic. That’s pretty amazing.

She has a very clear cut avatar, and avatar is the term that people use for ideal prospect for your business, the ideal customer.

If you listen to go back and listen to how distinct and very specific she is about the type of person that gets one of her coops. It’s very, very interesting. Very, very good.

That’s so important to have if you have that, you know where to advertise where not to advertise what your messaging should be, when it comes to all of your marketing and sales. Very important.

I love having Shelly on and I really can’t wait to see what’s going to happen in the future.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact. Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas. I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Dyan Twining – Roost & Root

Dyan Twining - Roost & Root
Dyan Twining – Roost & Root
RoostandRoot.com
RoostandRoot.com

Dyan and her husband Montie co-founded Roost & Root to help you, “Find your inner farmer.”

Join us for a fun conversation as Dyan talks about the companies journey from building their first 20 chicken coops to the amazing ride they’ve had serving and building relationships with customers from coast to coast.

Be sure to checkout their quality Cedar Chicken Coops and Gardening products as well!

➡️ Call Today – (877) 741-2667

➡️ https://roostandroot.com/

Transcription

Dyan: Hearing from customers because I do talk to a lot of them after the sale. Like there’s always like a driver who’s like, “I’m gonna get chickens,” and then there’s other spouse a lot of times he’s kind of like, “okay, not super excited about this, but whatever.”

And I hear from the other spouse that’s not super excited and like, had no idea I would love having chickens.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Dyan Twining co-founded Roost and Root in 2013, with her husband Montie, their passion and slogan is, “find your inner farmer.”

At Roost and Root, they manufacture high quality backyard farm and garden lifestyle products that help fulfill that slogan.

She enjoys keeping chickens and gardening as well as deep sea fishing and running.

Dyan, welcome to the Off The Grid Biz Podcast.

Dyan: Hi, thank you for having me.

Brian: Yeah, it’s great having you here.

So why don’t you tell us a little bit more about what it is that you do?

Dyan: So together with my husband, we run Roost and Root, like you said, we are manufacturing company based out of Dripping Springs, Texas.

So we’re a little bit west of downtown Austin, and we have a manufacturing facility where we we started in 2013 manufacturing and selling chicken coops primarily chicken coops.

In 2020, we actually changed our name to Roost and Root. We used to be Urban Coop Company. But we sold our coops through the years and we kept getting a lot of customers saying, you know, “what else you guys going to build?”

They liked our products. They liked the quality, and what goes hand in hand with backyard coops, and its gardening products.

So we changed our name to Roost and Root, to kind of reflect both of our interests.

Brian: Fabulous.

So what led you into the business to begin with?

Dyan: So my husband is a builder and an entrepreneur and we moved to a piece of property in Texas, and I got some chickens, and I could never find a chicken coop that functioned like I wanted it to.

I wanted it to be easy to clean, I wanted it to be easy to take care of the chickens, give them food, give them water.

So Montie being a builder, I said, “you need to build some chicken coops.”

Well, a little bit more to that.

Montie was a builder, had a commercial construction company at the time, and did a big project for a company and we are leaving to go to town for Thanksgiving.

We drive through the drive thru of this Starbucks that he had helped to build. And we were still waiting to get paid for the work that had been done.

And we’re thinking this whole working for someone else is not so much fun.

So as we’re driving, we’re talking and I say, “you really need to build cute chicken coops, I think if you build cute chicken coops people buy them.”

He’s like, “no, that’s kind of a dumb idea.”

But I had chickens, I had friends who would come here and they say, you know, oh, I want to keep chickens.”

I’m like, “well, you should do it.”

And they’re like, “but I don’t even know how to get started, jow do I get a chicken coop?”

And I said, “well, you should have your husband build you one because that’s what I did.”

And they’re like, “my husband can’t build me a chicken coop.”

And so it just kind of sparked the idea that maybe there was something because we are close to Austin, we’re probably a suburb more than our own little town anymore.

More and more neighborhoods are popping up.

We don’t live in a neighborhood, we live on a piece of property.

So you know, when you live on a pretty big piece of property, you can kind of have whatever in your yard, it doesn’t have to look pretty, it can just be functional.

But if you live in a normal suburban or urban setting, and you only have so much space in your yard, and you decide you want to take up some of that space with a chicken coop that you’re going to have to stare at all the time you want it to look nice.

You want it to add to the beauty of your yard not necessarily, you know, take away.

That’s when I said, “you know, you need to build chicken coops and they need to be cute.”

He’s like, well, “that’s kind of a dumb idea.”

But he humored me and I came up with a bunch of drawings, and the first 10 or so were ugly. And I didn’t like them. And I said, “no, keep trying keep trying.”

Finally he hit on what is our backyard coop.

And I said, “okay, people, I think will buy that, we should build some.”

And I said, “well build me one, and I’ll try it.”

And he said, “well, if I’m going to build one, I’m going to build 20.”

I said, “okay,” and so he built 20.

And we just tried it to see what would happen.

We put them on Craigslist, and they sold out within about a week, kind of realize that we had something, we knew that if we wanted to make it a business that supported our family, that it needed to be something beyond Craigslist, it couldn’t be just a local thing or a regional thing.

We needed to be able to build something that we could ship and sell nationally.

So we worked with the shipping companies to come up with box sizes, and, I mean there’s so much to it that we really didn’t know at first what all was involved in it.

But the initial design was something that is within about a quarter of an inch of the max size that you can ship in a box through like a ground shipment company UPS, FedEx.

So that’s kind of how it started.

At first, it was very small. It was Montie and I, are kids, and we had an employee and kind of grown from there.

Brian: Fabulous.

So from the business perspective, you found your first customers on Craigslist. Where did you go from there?

Dyan: When we decided that it was probably going to work and that it needed to be national. You know, really our main source of advertising is Google AdWords pay per click advertising.

It’s a double edged sword, let me tell ya.

We are finding though, as we’ve been in business now eight years, that one thing that we had that was a very gratifying, but very surprising is we have a lot of repeat customers, upwards of 20, 30%.

Like who knew people needed multiple chicken coops, but they do and we’re certainly grateful.

And it was really gratifying to us to the folks that work in the shop, when somebody that we’ve sent something to comes back and, you know, parts with their treasure and get another one.

But our source of advertising initially was Google AdWords, some social media advertising, we’re working really hard to morph it into something that will less corporate, less Google, right?

Brian: Oh, I understand. So that’s great.

Where are you finding most of your newest customers from nowadays?

Dyan: We’ve sold into all 50 states, believe it or not, it’s a really interesting kind of phenomenon to us anyways, that the major group of customers is that upper north east part of the United States.

Think that, from what we could figure out, is that they like cedarwood.

All of our products are made out of cedar, that’s all we build with, which is a really high quality material, it lasts a long time.

It does well and cold climates, warm climates, wet climates, dry climates, that’s kind of our big customer base.

But we also sell a lot to the west coast, pretty good idea who our customers are, but we sell to all kinds of people, but typically suburban urban folks who are interested in turning off the TV and getting out of the house.

You know, we’d like to talk about it in the office and our meetings that we’re trying to sell like an experience and not just a chicken coop or a greenhouse or garden product.

But somebody that gets people outside and gets people starting to think about where you know, the typical person can’t have a cow or whatever it might be, you know, you might not be able to source all of the food on your table.

But you could put a dozen eggs in your refrigerator and some tomatoes and it’s a really gratifying thing that people have responded really well to, you know, put down your phone and go take care of something outside and do double duty, you get some exercise, you get off the TVs get off the couch and you get something for it.

Brian: Absolutely, that’s great stuff.

With all those new customers or they mainly find you through your standard places, your PPC and your social medias or anywhere else that they’re that they’re coming in contact with you for the first time?

Dyan: Certainly a lot of word of mouth.

As our customer base builds, there’s a lot more word of mouth.

If we do a little bit of print advertising First, I think print advertising is going away. But probably a combination of those PPC, and this last year, we really dove deep into trying to create content that’s helpful. Social media content, YouTube content.

I mean, that’s really a focus for us going forward is, you know, obviously, we’re here to support the people that work for us and earn a living.

But we also want people to, you know, it does us no good to sell something to somebody. If they don’t like what they purchased from us. It does us no good. They don’t tell people they worse, say something bad.

And so we really want to have a focus on making sure that before the sale, people know what they’re getting into.

Then after the sale, making sure that they feel supported, that their questions are answered that they feel confident in what it is that they’ve purchased, whether it’s a chicken coop, or greenhouse or garden beds, whatever it might be.

Brian: Tell me more about that. What is your after sale?

What’s the process is you offer some type of, you know, ongoing customer service, right?

Have you guys run that?

Dyan: Okay, so, that’s a really interesting.

When you’re really small, you do like every job that there is, I mean, I’ve packaged coops, I’ve built coops, and there’s this kind of a small group of us.

We’ve done every job as an owner, one of the privileges that you get in addition to some of the headaches that you get from owning your own business, that one of the privileges as you bring people on, you get to choose what jobs you keep, and what jobs you give to other people.

I love talking to customers on the telephone. So my main job is answering the telephone customer support and and we find that it’s really helpful because I get that feedback loop.

I’m sitting really close to my husband who does the majority of the design work and I can tell him I’ve talked to 20 people in the last week that are like I don’t really like whatever it is or I really would like that’s usually how it is I get enough people saying you guys should sell whatever and I mean I could turn and tell him, “hey, we should consider creating this,” or whatever it might be, whatever product it is.

So we try and plaster our phone number everywhere we want people to reach out to us and if it’s not me the answers the phone it’s actually my oldest daughter who answers the telephone part time so she can stay home with her twins.

But it’s just such an important role or job and the company curse I think it’s probably the most important but I’m sure some of the other folks in the company would think differently.

But it’s all works together right but customer support it’s critical before and it’s critical after because again, it doesn’t stop once you sell it to somebody because you want somebody to like what it is that they purchase.

You want them to love it you want it to love it so much that they tell their friends learn to love it so much that they buy another one and when I was training my daughter to answer the telephone, I’m like, “we are not about get the sale at all costs.”

If you are talking to somebody and they’re like, “I just don’t know if this is gonna work for me whatever it might be,” you know talk to them and you might at the end of the conversation be like, “you know what, this is probably not going to work for you.”

I think people appreciate that and I think people value that and so they may not purchase from you but somebody else that they might tell that it is the right product for them might purchase from you as far as after the sale.

So our chicken coop number one, that the very first one that the family came and picked it up from us that purchased it off Craigslist, they still have the chicken coop, I still keep in touch with them.

And they have moved three times with their chicken coop and chicken coop number 20.

So the last of the original batch we actually sold to a military family that they’ve moved with their coop 11 times and every time they set it up!

They send me a picture and they keep in touch.

I have lots of customers that reach out to me after the sale.

You know my chicken looks funny, or ongoing questions because I think that’s part of them enjoying their coop is getting their questions answered.

There’s so much chicken information out there that sometimes it can be overwhelming and a little daunting. I think that there’s a certain segment of the chicken world that don’t try and make it complicated but chickens don’t have to be complicated and they don’t have to be scary.

But you get on Google and you start reading and you’re like, “Oh my gosh, what do they get into?”

And so they call me and I’m like, “okay, let’s talk about your concerns, whatever they might be.”

And they usually end up once we get off the telephone, “oh, thank you. I really appreciate it.” Because I’m not an alarmist, when it comes to chickens, chickens are easy to keep. They really are.

Lots of after sales support lots of after customer support.

Brian: It’s really funny you talk about that. I’ve mentioned it on the show before my wife is in the process.

Actually, it’s been well over a year that she’s been in the process of working her way up to getting chickens, and I completely understand all the confusion over complications of the process.

Dyan: Yeah, you know, I actually had a customer, tell me one time, she says, sort of like, when you are getting ready to have your very first baby, you’re like, “oh, my gosh, I need to get this and I have to get this, and what happens if this happens?”

And she says, and then you realize, by the time you’ve had four kids that really you need like a car seat and some diapers.

That’s a little bit like what chickens are, you know, they need a safe place to sleep, food and water. And beyond that, you can make it extra if you want. But you don’t have to.

Absolutely have her a call me. lol.

Brian: Yeah, I will! lol

So who would you say is the ideal client for Roost and Root?

If you had to describe that person, who would that be?

Dyan: I think there’s a couple of groups that we sell to but like, in our head when we’re designing something, or we’re marketing something, our target customer is 30 to 50 it’s 50/50 males, females it is you know, we used to think oh, chickens are a girl thing and or, oh, chickens are a boy thing.

50/50, that’s kind of proven out over the years, they just probably due to rules and regulations, what have you they live in a single family home, although we do have some chicken coops and some really interesting places.

But you know, so those middle years, usually they have kids, they have pets and other pets. They have nice yards that they want to keep looking nice, but they want to do something different they want to have some chickens get some eggs, use your chickens is sort of natural pest control.

So that I would say that’s kind of the majority.

Now there’s another group that kind of recently retired group that that is a little bit older age demographic, that they’ve got a little bit of time on their hands, you know, they’re kind of interested in puttering around and want to get a few chickens and have good memories of feeding chickens when they were a little kid at their grandma’s farm or what have you.

And so I guess those are kind of our two like target groups.

Brian: Oh, that’s great, perfect way to describe it.

That’s, yeah, really cool that thought pattern that people are going through that’s very interesting.

What are your top selling products right now?

Dyan: Our top selling chicken coop is our Round-Top Stand-Up.

It’s just a great easy to keep clean. The coop it holds six chickens, which is a really good number for people when they’re just starting out, not too few that you’re like, “what am I doing this for, I’m not getting enough eggs.”

But not so many that you’re overwhelmed by the prospect.

So definitely the Stand Up.

And then we recently introduced a greenhouse or Slant Roof Greenhouse. And we suspected that it would be popular, I don’t think we knew that it was going to be as popular as it is.

But people are really responding.

It’s been for sale for like two weeks, but people are buying it and really like it.

Brian: That’s great.

Overall, what do you like best about your business and your industry?

Dyan: This was kind of surprising to us at first when we started it without we don’t want to have employees there just a headache. And let’s see what we could do without having so many employees.

But kind of as we’ve been in business, and as we’ve grown and added employees, I would say that that’s one of the aspects that I really enjoy is having employees and I guess working with them to create a good product that people like.

My husband describes it as chicken coops and gardening products, you know, it’s adding to the world like you’re doing no harm to the world.

With these products like you’re doing, not necessarily good, I mean we’re all here to earn a living for our families but your way out into the world in a positive way.

So I think that that was one of the aspects that was kind of surprising to us is just that it was that it’s enjoyable to have employees and we have incredible employees that really want to put out a quality product.

We have a really generous return policy.

And we do it on purpose, partly because, you know, it’s a little bit weird to buy something that’s pretty expensive, sight unseen.

We do we have this really generous return policy in the eight years we’ve been in business. I bet you we’ve had 10 chicken coops returned.

Brian: Wow.

Dyan: Total, you could probably name the people that have returned chicken coops.

And when those chicken coops come back, it hurts everybody’s feelings.

They’re like, “what in the world, how could they not like it?”

You know, poured our heart and soul in getting this shipped out to them. And so that’s just a gratifying aspect.

And then just hearing from customers, because I do talk to a lot of them after the sale.

A lot of times one spouse is gung ho, there’s always like a driver who’s like, “I’m gonna get chickens!” And then there’s other spouse, a lot of times, he’s kind of like, “okay, not super excited about this, but whatever.”

And I hear from the other spouse that’s not super excited.

And then like, had no idea I would love having chickens, or I enjoy them so much more than I ever thought.

That’s really gratifying to, again, you’re kind of doing something that adds positivity, not negativity.

Brian: Awesome. That’s so cool. So cool to hear.

Commercial Break: Okay, let’s take a break from that conversation. I want to bring up a question for you, during these crazy times, do you feel like your business is indestructible?

Most people don’t and if not, the real question is why?

And what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, 9 Ways to Amazon-Proof Your Business. I’m going to talk about the second way, which is called being consistent.

I covered this all in chapter two. And I’m not talking about being consistent in a very generic way, I’m talking about specifically being consistent in your communications with your customers, not just customers you’re looking to have but customers you’ve already had, and getting them to know like, and trust you. Now, you could be doing this through paid advertising.

But you could also be doing it organically through social media, via videos, via blog posts via podcast like this, getting out there so that people can get to know like, and trust you so that when they do become customers, they don’t just become customers that enjoy and love your products or services they know like and trust you as a person that’s a value they can’t get from big companies.

I also have eight other ways to Amazon proof your business. Basically the idea of making it competition proof to even someone as big as Amazon.com. So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: On the flip side of that, if there was one thing that you could change about either your business specifically or your industry as a whole, what would it be?

Dyan: Wow, the world sort of lives and dies by the internet, gosh, you could have an unhappy customer that, you know, for whatever reason, is unhappy.

And they could do a lot of damage to you.

They could just go multiple places and write bad things about you. That lives forever.

You know, when it’s pre-internet, somebody had a bad experience. You know, they tell their neighbor and a couple of people and it kind of died there.

But somebody has a bad experience with you for whatever reason. It is there forever and you really have to work hard to overcome that.

Certainly, that’s the toughest thing.

And you know, we live and die by reviews and a bad review.

Again, just like I returned chicken coop. They hurt all of our feelings.

Our shop managers like, “I didn’t sleep last night thinking about that guy who left us a four star review.”

Brian: That is it for sure.

Well, it sounds like you’re doing a lot of great preventative measures, having the return policy and everything else to to try and keep that from occurring.

That sounds good in that direction.

If we were to talk again and say like a year from now, and we were to look back over the past 12 months and everything that had happened, what would have had to have happened for you to feel happy with your progress both professionally and in business or personally and in business?

Dyan: That’s a really good question.

Um, 2020 was a crazy year for us.

So we’re in 2021, we launched the greenhouse, and that’s like our major product launch for this year, from kind of conception to getting it to market is about 1,500 hours of design, prototyping, testing, all of that kind of stuff.

So we’re kind of coming off of that in 2021.

And we’ve kind of committed to sort of doubling down on the products that we are currently selling our current product offering.

We’d like to spend the next year really refining our assembly instructions, refining our website, increasing content, the things that we’re proposing for the next year probably aren’t super exciting.

But for us, they add to the whole experience of it all and to customer satisfaction.

So really, the next 12 months for us is just really doing what we do, well, even better.

That is our focus for 2021.

So in 12 months, if we look back, we’re like, you know, we had lots of customers who are happy with us. Obviously, we have to sell things for all of us to put our kids through college and several people have in babies, that kind of thing, you know, that work here, we got to do all of that.

But that’s a given right, every business has to sell stuff to be able to stay in business.

But we really just want to focus on what we’ve been doing, and just get even better take it up a notch.

Again, we were so small for some many years that Montie designed the products wrote the instructions, that kind of thing that now that we’ve got some other heads in it, that we could feel like we could do a better job at giving people a better experience.

Brian: In building on that customer experience over the next year, besides just the everyday things that come along with life and having a good size work family there.

What other obstacles are standing in your way of getting there, would you say?

Dyan: I would say one of the obstacles…and this is not my area really is, How do we tell people, How do we get the word out about our company, that is not pay per click?

It is like, it’s tough for us.

It’s a little bit like crack cocaine is how my husband describes it, got to do it, but then you do it, you got to do more and more and more.

And that is an obstacle because those pay per click costs. We’ve put people in business, and we’ve driven prices up through our success. So that’s definitely one obstacle.

You know, another big obstacle that we’re facing is material availability.

We’re committed to using high quality materials and the costs have gone up like crazy.

We’re hoping they come down, but whoever really lowers their prices, right?

I mean, that’s not really a common thing that you see happen.

And another obstacle is labor availability.

It’s a tight labor market out there. We’re having a tough time hiring.

We have a very competitive wage. We have a good work environment.

We feed everybody on Thursdays, lunch.

I mean, why wouldn’t they want to come work here, but we’re having a tough time finding people.

Yeah, it’s tough. I mean, when we have very little turnover, so we’re trying to add to our staff, and it’s just kind of the economic situation out there is making it tough to find people.

Brian: Absolutely.

And besides the things you already mentioned, how else has the whole COVID-19 thing that’s been happening for the past year?

We’re recording this in March of 2021, so how has that affected your business?

Dyan: So very positively in that we had an incredible 2020.

I think that couple things kind of came together. At the very beginning of the COVID scare people. There were some worry about just food supply chains, kind of in combination with people who were like, wait a minute, I am so dependent on my grocery store for every aspect of my food.

What can I do to maybe be a little less dependent on them, combined with the fact that people aren’t traveling and so they are home and wanting to get outside.

I mean, it just was this really interesting set of circumstances that led us to have a really good year as far as sales, that it was a good year for us.

That now then there’s on the flip side been some of the challenges that I think probably everybody’s experience.

Shipping is a mess.

Sometimes, you know, just the shipping companies are fairly overwhelmed.

We’re all ordering stuff that gets sent to us that, you know, you probably used to be more sort of locally distributed kind of things.

Materials availability has been tough, probably, in part because some shipping issues and other issues going into it.

And like I said that the labor issue, I think that there’s jobs out there, there’s just some disincentives for people to work, unfortunately.

Brian: Yeah, absolutely.

So you’ve been in business for over eight years now. What advice would you have to other business owners that would like to start a business similar to yours?

Dyan: Be prepared to do every job.

I really do think, though, that that has been part of our success is that I am not asking anybody that works out in the shop to do something that I haven’t done.

You know, I’ll tell you one of the toughest parts of our business is putting the parts in either the crate or box the sounds so simple, people look at me, they’re like, “I don’t get why you’re telling me this is hard.”

But making sure that the correct parts are in the box in a way that they’re going to show up, not damaged, so that they’re all the correct parts.

And if you’ve ever bought anything that you had to put together, you got halfway through the project and realize you didn’t have all of the parts, you know that frustration.

But that is a really tough job.

There’s a lot going on, there’s a lot of parts to it.

And so that was my job for a long time. So now I know I have a lot of grace for the person who the people who are out in the shop doing that job.

So I’m having a familiarity with all of the different aspects that go into what it is you’re trying to do, I think really helps that as you grow.

If we had started out with outsourcing, let’s say answering the telephones.

Not that that was even a possibility when we started right like I need, you do what you got to do. But I need, let’s just say, you know, you outsource some part of it, we certainly wouldn’t have had the ideas that we have, some of the products that we’ve come out with that have ended up being really good sellers.

We wouldn’t have an idea of who to market to and who to sell to.

So definitely just being hands on is critical and just valuing a customer.

I know, I put myself in customers position, if I paid this amount of money for something, how would I want it to function?

How would I want it to arrive to me?

How would I want the communication to be?

That kind of thing, so just think it goes beyond sort of the customer’s always right, because I think it’s more that the customer is it?

I mean, without him, you wouldn’t be here.

And then on the flip side, you know, Montie, always, he teases me because, you know I’m talking to customers, and they’re asking me different things.

And I’m like, “sure, we can do that, sure, we could do that.”

And he’s like, “you write the checks that then the production shop has to cash.”

And I’m like, “Yes.”

That’s the other thing to realize, too, when you’re sort of starting a business, that everybody’s integral to getting your product out there.

Without customers, you have nobody to sell stuff to, without our production shop. Or maybe even worse, a production shop that doesn’t care, or doesn’t do a good job.

We would have unhappy customers, without you know, the design team, we’d have nothing to sell them.

No one particular aspect is more important than the other.

Brian: That’s a really important idea to convey.

So yeah, that’s really great.

What could a listener do, who’s interested in finding out more about Roost and Root?

Dyan: Certainly started our website, RoostandRoute.com.

Take a look through there.

We have a extensive blog section that we try and put informative information out there.

And certainly that’s a good place to start but then on every page on the website is our phone number. And call, we encourage people to call and have a human conversation person to person about what it is you’re trying to do what what you kind of want to accomplish, what your budget is, what your worries are.

I would encourage people to call.

Brian: Alright, well, Dyan, I could tell why you’re in charge of customer service there.

Dyan: Lol, because I can talk alot.

Brian: No, it’s great. It’s you’re very clear and you get straight to the point.

It’s a lot of great information.

I know, I’m going to be relisting to this and I encourage all of our listeners to go back over this because there’s a lot of great meat on the bone there.

Dyan Twining of Roost and Root, thanks so much for being on the Off The Grid Biz Podcast.

Brian’s Closing Thoughts: It was really great sitting and talking with Dyan.

Roost and Root, is certainly an interesting concept, because not only…we didn’t even gets to talk that much about the combination between gardening and chickens, which is actually very common.

If you’ve heard some of our earlier episodes where we discussed it, it is a growing trend for people not to just get into chickens that have never had them before.

Same people to also have gardens.

I know that’s the case in my family, there’s a lot of great stuff that Dyan brought up a few of them that I wanted to point out.

One is her discussing without using this actual term, but there’s a term out there by a marketing expert named Dean Jackson and he calls it the before, during and after unit.

What that is, is the customer experience.

And anybody that has a business can break up their business into before, meaning that everything that happens before they’ve done any business with you, it’s a certain aspect of marketing that most of us focus on is is how do you get them to get here.

That’s the before unit.

And then during, is all the people who are current customers or recent customers.

And that’s, what are you doing in communication with them during that period of time?

And then you’ve got the after unit, which are people that were customers previously?

How are you remarketing to them?

How are you communicating with them?

What other options do they have after they’ve been a customer and her discussing that customer experience really brought forth that idea in my mind, and you can hear her talk about each of those pieces, and how they’re looking to enhance each piece, which is really cool.

I love how she talked about real briefly about not making a sale at all cost.

Getting to the point to where you’re confident enough in your products that you can say, “this isn’t necessarily for you.”

That’s really a powerful statement.

And it’s brings up that idea from Miracle on 34th Street.

I don’t know if you’ve ever seen that when Macy’s was directing people to go to Kimball’s and then vice versa. And people started offering their competitors, their so called competitors as a different option for the customer.

And without being corny about it, it actually is a very useful tool.

For one thing, it shows that you’re confident about what you’re selling, and you’re not trying to shove it down their throats.

And that’s a really cool thing that your customer service can provide, or your sales staff can provide. That’s really important.

All in all, Roost and Root is a really cool company, I look forward to seeing more of the content that they put out there.

She talked about their growing content marketing, and in looking for more ways to tell people about their business versus just using PPC, you know, pay per click over and over and over again.

It’s an easy way of doing it but it does tie you in and make you dependent so that was a great point.

And it was really great meeting Dyan, and I can’t wait to see what they’re doing in the future.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact. Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas. I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Shannie McCabe – Baker Creek Heirloom Seeds | Rareseeds.com

Shannie McCabe – Rareseeds.com

 

Baker Creek Heirloom Seeds – Rareseeds.com

 

Shannie McCabe joins us to talk about what it’s like to be garden educator and catalog writer for Baker Creek Heirloom Seeds.

See what Baker Creek has to offer today and be sure to pickup a catalog! – https://www.rareseeds.com

Also, checkout Shannie’s terrific videos on YouTube – https://www.youtube.com/channel/UCToFIe32MeC-P8Z4Uptax_w

Transcription

Shannie: I was introduced to Baker Creek, and I thought wow, I love this catalog. This is the most beautiful, fascinating catalog. The stories behind these heirlooms are phenomenal.

As a market farmer I made sure to grow Baker Creek varieties because I wanted something that was like colorful and interesting to engage passers by at the farmers market.

I wanted something more interesting to stand out.

I had subscribed to the email newsletter for Baker Creek, and that’s where I saw a email saying they were hiring. So I responded and I moved to the Missouri Ozarks when I was in my early 20s, to a co-garden manager.

And then I started reading the catalog and the rest is history.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Shannie McCabe studied environmental horticulture and sustainable agriculture at University of Rhode Island and has worked on farms growing organic veggies and flowers for a decade.

She has been the farm manager for Baker Creek Heirloom Seed Company, and is currently a garden educator and catalog writer for the company.

She has traveled internationally for Baker Creek, searching for rare and unusual heirloom seeds to offer in the award winning Baker Creek catalog.

Shannie McCabe, welcome to the Off The Grid Biz Podcast.

Shannie: Thank you for having me.

Brian: Yeah, why don’t you let everyone know a little bit more about what it is that you do.

Shannie: Sure, yeah.

So basically, I teach gardening skills. I’m really really obsessed with heirloom seeds, and with gardening and market farming, and in all manner of small farming, gardening, permaculture, growing and homesteading, and then how we use those heirlooms in the kitchen and for crafts and such.

So I’m just really obsessed with heirlooms and all the different forms. I was formerly a co garden manager with a couple other people, I helped to write the seed catalog, we’ve got a few different writers on the catalog these days.

But I read the catalog, I helped to write content for our YouTube page.

Our YouTube channel is called, Rareseeds.

Then making Facebook videos and Instagram videos, and basically just getting out into the garden and into the kitchen with various heirloom varieties and educating about them.

Brian: That’s fabulous. So can you tell people who may be new to the gardening scene, especially what what heirloom seeds are and how they’re different from from the typical seeds?

Shannie: Sure, yeah. heirloom seeds are open pollinated varieties.

That means that they have been saved and passed down from generation to generation. They’re not hybrids, they’re not f1 hybrid, they have open pollination, which means their seeds can be reliably saved, year after year.

Typically, heirloom seeds have a history or a story, there’s some significance to how they came about whether they were passed along through generations within a family or they’re notably grown in a specific region, or they were bred for some specific use.

But typically, heirlooms have a story.

Some people define heirlooms as being 50 years or older. Although that definition isn’t consistent across the board at Baker Creek, we don’t really follow the 50 years rule, because there are some really fantastic open pollinated varieties that have been created in the last few years.

And we would really like to highlight and give reverence to that breeding work because it’s really something fantastic.

For all intents and purposes of a seed saver, and it is an heirloom seed, I mean, we can reliably save the seeds year after year, we’re going to get approximately the same crop as long as we prevent cross pollination if there’s a threat of that.

To go on to the biology side just a little bit. Basically, when you have a hybrid variety, that means it was cross bred more recently, and the genes haven’t been stabilized.

So basically, if you have a hybrid tomato and you try to save the seeds of that tomato, what you plant the next season, the fruits may not actually look anything like the fruit that you’ve saved the seed from because the genetics have not been stabilized and it’s a new cross.

Hybrids typically do have something called hybrid vigor, where, because it is a new genetic cross, sometimes the plants will yield higher or they will have more disease resistance and a bit more vigor and strength.

But heirlooms have really incredible depth of flavor.

Because most of the time, what is most often the trait that is selected for an heirloom breeding is flavor. So heirlooms are typically more flavorful.

They’re densely nutritious, they don’t yield as pie. Typically, that’s not always the case. But typically they don’t have as high of yield. And the thing about heirlooms is they’re typically a little more regionally adapted.

So you may find this the most perfect tomato that grows so beautifully, and a certain part of Oregon, but if you try to grow it in Florida might not do so well.

A lot of times heirlooms can also be regionally adapted, then there are also heirlooms out there that are more broadly adapted to growing in a wider range, but typically more regionally adapted.

Brian: Oh, that’s great. That’s great.

What can you tell us about yourself about how you ended up here?

How did you end up working with Baker Creek?

Shannie: I grew up on a three by seven mile island off the coast of Rhode Island called, Block Island and grew up on a farm and I didn’t have the opportunity to travel very much.

When I was young, I was really, really fascinated by the people that came to the island that I lived on for tourism. And to work in the tourism industry out there.

I met a lot of people from all over the world.

I was always really fascinated by cultural exchange, mostly through food, I was just really fascinated by the different kinds of foods that people ate, because I did have a pretty narrow, like small worldview because I was from a small town. I was always as a kid fascinated by other cultures and just thought it was really interesting to like, learn about other people’s languages and their history. And just to take a deep dive into what it’s like to live somewhere, you know, that’s not a three by seven mile island.

That was kind of the first interest in heirloom type stories.

Then I worked on a local historic farm that’s located on Block Island. I used to help pick basil flowers and harvest pumpkins and pick cherry tomatoes when I was a kid.

That was kind of like when I was bit by the farming bug and I was really, really loved that.

I went off to college and I studied environmental horticulture and sustainable agriculture.

Through college, I had some work study jobs, working at the greenhouses, and was really actually still standing is really beautiful, old glass greenhouse that I got to work in.

That was really fun.

And I also had a job at the Agricultural Experiment Station.

So I got to work on the small farm there. After college, I just was doing market farming and working on farms. And I was introduced to Baker Creek.

I thought, wow, I love this catalog. This is the most beautiful, fascinating catalog. The stories behind these heirlooms are phenomenal.

So as a market farmer, I made sure to grow Baker Creek varieties because I wanted something that was like colorful, and interesting to engage passers by at the farmers market.

I wanted something more interesting to stand out.

I had subscribed to the email newsletter for Baker Creek. And that’s where I saw a email saying they were hiring.

So I responded and I moved to the Missouri Ozarks when I was in my early 20s to the co-garden manager. And then I started writing the catalog and the rest is history.

Brian: Wow. That’s fabulous.

That’s really great.

So talk a little more about the catalog. Because I’m not sure if those in the audience if you’ve come across the Baker Creek catalog yet or not, but it really is an amazing thing.

Most catalogs you have out there just whole home but the Baker Creek catalog really is something amazing.

Let’s talk a little bit about that and how you got in a position of writing for it.

Shannie: Right, so the the basic free catalog is, it’s the Rareseed catalog.

And then we have the Whole Seed catalog, we actually offer two catalogs, one is free.

One is more like a coffee table book. It’s like 400 plus pages of articles and recipes and stories.

And it’s really something that doesn’t actually have an expiration date.

You could keep it around for years and years. It’s more like a collector’s item.

So we have a book that you can purchase.

And then of course we always will have the free catalog. You can order those on our website rareseeds.com by the way if you’re interested in getting yourself a catalog this winter.

I’m going to take you back a little bit to explain the catalog because there’s a story behind it. It’s really cool.

The owner and founder of Baker Creek Heirloom Seeds, his name is Jere Gettle. And Jere grew up, his parents were kind of homesteaders they did farming and homesteading, few different states and they lived in Oregon and Montana and also the Missouri Ozarks where the company is located today.

Throughout his childhood, Jere was always fascinated by his family’s seed catalog collection. They had this really comprehensive collection of old antique seed catalogs.

And Jere was really fascinated by this.

He also was kind of catching the tail end of the hay day of the seed catalogs. So he was still getting them old Burpee seed catalog and Gambler’s and there’s a few others that may be Livingston.

He would order all these seed catalogs and he would just revel in the beauty of these heirloom seeds. He thought they were really fascinating.

And he also happened to notice that there was quite a decline in the number of seeds available, the number of varieties available and the the number of seed companies, small seed companies that were out there.

This was no coincidence, Jere was growing up in the 80s. And that was around the time that the seed industry in America was really consolidating to be just a few mega seed corporations and big seed houses.

A lot of the regionally specific small family owned seed companies have fallen by the wayside because they had just kind of lost the battle to the giant companies.

So he had a lot of this selja and love for the 1800s, 1900s seed catalogs, where there was a lot of showmanship, there were really beautiful lithograph plate illustrations, there were really amazing photos, lots of customer testimonials, and just just really fascinating kind of eye catching catalogs, he had noticed that they had become a little bit more bland, and not as exciting.

So he understood that some of the best times that a gardener has in the garden are actually in the winter, when you’re planning your garden for the next season.

That’s a really nice time for us gardeners, it’s cold outside, you can’t quite get out there just yet. But you’re just dreaming up your garden for the next season, you’re circling items and you’re just full of hope and wonderment about what you’re going to grow in this subsequent season.

So Jere really understood how important that part of gardening is, he made a catalog that reflected his love of going through the seed catalog and enjoying that process itself.

He put a lot of time into his seed descriptions and he really made sure to have colorful, engaging photos. And to really just embrace the experience of sitting down with your seat catalog, just kind of having a renaissance of that experience.

People really responded, people were really fascinated by somebody who brought kind of an old timey approach to the seed catalog.

It wasn’t all, you know, cut and dried business, it was more about something that’s beautiful to look at, and enjoyable to read and has a lot more back history and rich information than some of the seed companies have been doing.

So that’s kind of how he started designing his seed catalog. And each year it’s become bigger, and more colorful and more exuberant.

And I’m really grateful to get to contribute to that catalog.

I do help to write stories and to mostly I write descriptions. We have an amazing writer named Michelle Johnson, who’s writing a lot of the stories.

Also, Bevan Cohen has been helping to write the stories and write description.

So we’ve been all working together to make this really beautiful catalog, of course, our amazing photographer, Laura Stilson. She’s been taking fantastic photos for years now and really bringing excitement to the to the photos.

And Jere Gettle takes a lot of the photos and writes a lot of the content as well.

Brian: That’s really cool to hear kind of the background there. Because you could tell there’s, there’s quite a bit of a story he just went leafing through that you have such a broad job description.

Can you give us an idea of what a typical day would be or what the type of things that you would do on a daily basis?

Shannie: I will start my day going out into the garden and getting ideas for what I could teach viewers about in regards to how to garden better or how to use heirloom seeds.

So for instance, I will go out and notice that I have a bunch of beautiful blue butterfly pea flowers in bloom, and I will film myself harvesting them and then I’ll film myself dehydrating them and making them into powder.

And then I’ll say, oh, why don’t I make a recipe that people might want to try out.

And so I’ll maybe think of a recipe and film myself making it and take some photos throughout. Send that along to our editor and she will put it out on our social media pages on our YouTube.

You kinda have to fill in the gaps when you’re working with crops that people are generally not familiar with.

You have to do a lot of educating on the back end to get people to understand how are used. Otherwise, you know, you just don’t know what to do with these things.

So it’s good to put them into practice and to show people how they’re used in a practical sense.

So lots of video creation.

During catalog season, I will be writing descriptions like mad. I also always attend the National Heirloom Expo, which is an annual event that we put on at Baker Creek.

I usually go as a speaker and I helped to set the event up as well.

That is in Santa Rosa, California at the Sonoma County Fairgrounds.

And it’s usually the first week in September.

Brian: Great. Oh, fabulous.

For the average consumer out there that’s interested in heirloom seeds.

What makes Baker Creek different?

Why would they come to Baker creeks website or get a hold of one of their catalogs?

Shannie: There are a lot of reasons.

But I would say the educational side of it, we offer over 1,200 varieties in our catalog.

And you can find a lot of really rare stuff really arcane varieties that you may not find elsewhere, we always try to educate as much as possible as to the the uses of these varieties.

If you want to make homemade paprika, you can find the exact, you know, paprika, pepper, and then we’re probably going to even show you how to make paprika from those peppers.

So I think that we have a lot of comprehensive information on the history of these heirlooms and also how they’re used, it’s super special to get to find a seed company that is going to give you that much information.

And it’s not going to be a one liner description, it’s going to be in depth, and you’re probably going to come away with a lot of inspiration for creative work.

Brian: Awesome.

Commercial: Okay, let’s take a break from that conversation.

I wanted to bring up a question for you, during these crazy times, do you feel like your business is indestructible? Most people don’t?

And if not, the real question is why? And what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, nine ways to Amazon proof your business. Let me talk about what we discuss in the first chapter, determine focus. So one of the main ways that you can Amazon proof your business is by determining the focus of your business. And the real problem isn’t that you’re not doing enough, the real problem is, is that you may be doing too many things in too many places.

So one of the things I suggest is decide whether your focus is going to be acquisition, ascension, or monetization. And I go into the details of what that means in this chapter. It’s really the only three ways that you can grow your business. And if you just do that one step of determining focus, you can have a huge change in your entire business. But I also have eight other ways to Amazon proof your business, basically the idea of making it competition proof to even someone as big as amazon.com.

So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: So what do you like best from your perspective about your business and or your industry as a whole?

Shannie: Oh, good question.

This is from a personal sense, going back to how I grew up on a small farm on a small island, I really liked the idea that we can learn so much about other cultures that we may not get to see in person through exchanging heirloom seeds.

I really do think that heirloom seeds are a great connector and an equalizer. It’s like it’s an excellent way to realize that we may be from different parts of the globe.

But we have similar uses similar gardening practices, similar uses for crops. And I think it’s just an incredible way to educate yourself about a different culture and to share.

It’s also an incredible way to open up your worldview.

So yeah, I just I like the exchange of information and knowledge. I like the opening of one’s worldview. I like the cultural representation, getting a real tangible experience of how someone else grows and cooks and eats.

Brian: Yeah, awesome.

On the flip side of that, if you could change one thing about your business or industry, what would it be?

Shannie: Now let me say this, there are a growing number of really amazing regionally adapted seed companies and we often work with not always but we do like to work with those seed companies to offer varieties if they, you know, come up with a variety and they want to sell it through Baker Creek.

I think one thing that I really love about the industry and I just would love to see more of is basically just working together to promote each other.

Brian: That’s great. That’s something you don’t always see in a lot of industry. So that’s cool.

Shannie: Yeah, we do really well in it, the whole industry…I think the industry as a whole does a good job of working together in a harmonious way. And like a really, like, just boost each other up. But if we could do it even more, that would be even better.

Brian: Great.

If you and I were to talk like, say, a year from now, and we had you back on the show, something like that. And we were to look back over the last 12 months, what would have had to have happen for you to feel happy with your progress in your life in your business?

Shannie: Huh, I’m going to try to really do a lot of work during this time of pandemic. So I really do in 12 months, if I were to check back in, I would hope that I would have gotten just an incredible amount of content created in the next year, connecting more with our customers and really finding out what are people up to in their gardens and what do they want to learn more about.

I would love to just get a good idea of what people want to learn about and make sure I really tailor it to people.

COVID seen so many people, so many brand spanking new gardeners, people that are just getting their fingernails dirty for the first time because they’ve been cooped up at home.

And I love to know that there’s a silver lining to the lockdown thing that people are getting out and starting to garden for the first time.

So in the next 12 months, if Baker Creek and I can help Baker Creek create a bunch more content to help brand spankin new gardeners and veteran gardeners alike to really get out and do more growing and to get to really hone those skills. I think that would be really fantastic.

Brian: All right. What are the obstacles Do you see that are staying in your way of getting there?

Shannie: The biggest obstacle I see for people getting out and gardening is that there’s there can be depending on where you live, a scarcity of available farm and gardening space.

I myself don’t garden, I can’t garden, my house, I don’t have a big enough yard.

So I garden at a community garden, and I think that people are going to have to maybe look outside the box for opportunities to grow their own food.

Because I think that one of the biggest challenges we face is not having enough space for gardening and farming. So community gardens are definitely going to be important for that.

Brian: You had mentioned that you had moved in the past year, and then we’ve gone through this situation.

For those listening, we’re recording this in November of 20.

So we’ve gone through this covid-19 pandemic, and we’ve have all these other things happening at the same time elections and everything else.

A lot of craziness happening this year. How has that affected you and and Baker Creek as a whole?

Shannie: Well, it may be a very politically divisive time. But people have definitely, we’ve seen a massive uptick in interest in gardening. Our pre-orders of our catalogs are the highest, you know they’ve ever been our sales are really, really improving.

And that’s just because more and more people are gardening for the first time. So overall, the pandemic has mostly encouraged more people to garden.

So that’s been good.

But one thing that’s been tricky is that I know that when the pandemic first hit there were shortages of seed just because people hadn’t anticipated how quickly people would buy up seeds.

When you make a seed order for the season, you anticipate a certain percentage of growth. But then COVID was unprecedented.

And a lot of people’s reaction to COVID was to just buy up a ton of heirloom seeds. This happened during y2k as well. It did cause a temporary shortage and seeds.

But I think a lot of farmers just upped the ante and planted more for their seed crops this year. So hopefully we will not be looking at as many shortages this year.

Brian: Well, that’s good. And so but other than that everything has been relatively stable. On your end, you guys have been able to handle the crisis and not to have…I mean, obviously with the uptick in sales. That’s great.

Shannie: Yeah, it’s been it’s tricky, because safety is a number one priority. I don’t work at the flagship where they pick the seeds, but I do know that they’ve been super careful about social distancing and following guidelines and keeping people safe and not sick.

That’s been a top priority.

And I don’t believe they’ve had any outbreaks or anything. Knock on wood.

We’ve had to ask our customers to be patient with us because we have been operating especially when the pandemic first really ramped up and people were in a lot of places we’re really closed down.

We weren’t able to go at full speed ahead, but now things are pretty low. Hold out, we kind of have a system figured out for social distancing. So we don’t expect to be having any issues.

Brian: It’s really good to hear from your perspective from being in this position for a while and understanding it. What advice would you have for someone that be interested in getting into the same field?

Shannie: You have to be obsessed with the topic.

You have to be really, really, really obsessed that I’m obsessed.

I annoy people with how much I want to talk about plants gardening, farming and heirloom seeds. And so if you’re not like annoyingly obsessed, you got to be passionate you really do so that’s my advice is to just like dive in headfirst love it, come at it with all your heart.

That translates, I’ve noticed people are really really receptive to anything that’s just genuine and if you know your stuff, if you know your stuff, you’re giving people good information.

And I guess I’m this is I’m speaking to being an educator, as an educator, doing online, you know, education for gardening, doing informative videos, you’re real, you’re genuine and you’re coming up with really good information that you do know firsthand.

It’s not second and you didn’t Google it, but you know, firsthand, that translates really well. That’s what people really want to see like you can be the goofiest person, you can be totally deadpan and dry, you can actually have any delivery that you want it just as long as you are yourself.

It actually doesn’t…I’ve totally noticed it really doesn’t matter.

There’s someone out there who wants to watch somebody deadpan explain something when be really concise, and curt, there’s other people that want to watch somebody completely go off the walls and ramble.

There are some people like that some people like a rambler, like I can be a rambler, but really, the determining factor is if you’re passionate, and if you’re knowledgeable, and just being real.

Brian: That’s awesome. That’s really good advice.

So what did I not ask you, what question did I not ask you that you’d like to answer?

Shannie: My making a plug for studying horticulture professionally.

I think that being self taught and learning yourself is a fantastic and an a fantastic way to go about becoming a horticulturist or farmer or gardener fine gardener educator.

Personally, I did choose the route of going to college for it and getting a degree. And I really don’t regret it because I learned a lot from a lot of really knowledgeable professionals and I got a really in depth education that did span a lot of different topics.

And so if you whether you choose formal education, or you choose to do it hands on, I really recommend that people make sure to be really comprehensive with the way they educate themselves.

If you’re going to be interested in farming, deep diving deep into the biology, the soil health, the environmental impact, but also the social impact the supply chain, understanding every facet is really important.

If you’re not going to pursue higher education in the field, then make sure to meet people in all different parts of the industry.

People that are doing sales, people that are growing themselves, people that work in with the environment in the after effects of agricultural runoff having first hand perspective or second hand I guess you’d be getting the firsthand perspective on from professionals and all those different fields is going to be tremendously helpful.

So whether you do it go into classes and getting you know sitting through lectures and guest speakers from all those industries, or just pounding the pavement and being outgoing and meeting those people.

But definitely giving yourself a well rounded perspective of what it’s like to work the land and be a farmer or gardener.

Brian: I think is really helpful. Really good.

I think that’s a common question that people would have about that.

What could listeners do if they’re interested in finding out more about Baker Creek Heirloom Seeds?

Shannie: Yeah, check us out on our website, Rareseeds.com.

You can find us on YouTube, our channel name is, Rareseeds.

You can find us on Facebook where we’re Baker Creek Heirloom Seeds.

You can find us on Instagram where we’re Baker Creek Heirloom Seeds.

Yep try the site, try Facebook, try Instagram, try YouTube, we have a Twitter even which I’m sure is probably Baker Creek Heirloom Seeds. I don’t do Twitter but I think that’s what it is.

So yeah, check us out online that’s the best way and our website is, Rareseeds.com.

And you can find our catalog we can get our catalog mailed to you if you check out our site, Rareseeds.com and just click the free catalog tab or go all the way and order the whole seed catalog and you’re going to get them.

The most incredible seed catalog experience of your life.

Brian: That’s great. And thanks so much for spending time with Shannie McCabe, from Baker Creek Heirloom Seeds. Thanks so much for being on the Off The Grid Biz Podcast.

Shannie: Thanks so much for your time, take care.

Brian’s Closing Thoughts: You know I really appreciate the time that Shannie spent with us talking about Baker Creek Heirloom Seeds. It’s an amazing company.

And it’s one of those that you can see how you can stand out in really a crowded marketplace and one of these areas that everybody is talking about heirloom seeds, and is selling this kind of that kind, but they’re able to do it in such a different way that allows them to stand out.

Shannie herself is one of those standout pieces to the puzzle, to have people on your team that have a passion that have a background that want to learn more, that even at a distance, they could be such an asset to your organization.

It’s really good to listen to this interview with that in mind, because I kept going back to in my mind is what an amazing person she is how it’s really great to keep your eyes open for those type of people, the type of people that you know can go on a podcast and represent your company like Shannie has here.

So that’s the big takeaway. I think with this interview and there’s a whole lot of other nuggets in there that she passed along to us really appreciate the time she spent with us on the Off The Grid Biz Podcast.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact. Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas. I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Christopher & Kirsten K. Shockey – Fermentation School & The Big Book of Cidermaking

Christopher & Kirsten K. Shockey
The Big Book Of Cidermaking

Christopher Shockey and Kirsten K. Shockey join us again to talk about their new book, The Big Book of Cidermaking.

We also talk about an exciting new project they’ve taken on called, Fermentation School!

Fermentation School has online classes from top experts to help you advance your own fermentation skills.

For more on Fermentation School, The Big Book of Cidermaking and other Books and information the Shockey’s have checkout the links below!

Fermentation School – https://www.fermentationschool.com/

Ferment.Works – https://ferment.works/

The Big Book of Cidermaking – https://www.storey.com/books/the-big-book-of-cidermaking/

Transcription

Brian: Christopher Shockey and Kirsten K. Shockey are the authors of The Big Book of Cidermaking. And award winning
Miso, Tempeh, Natto & Other Tasty Ferments, Fiery Ferments and the best selling Fermented Vegetables books that came from their desires to help people eat in new ways, both for the health of themselves and the planet.

They got their start in fermenting foods 20 years ago on a 40 acre hillside smallholding, which grew into their local organic food company, when they realized their passion lay in the wish to both teach people how to ferment and push this culinary art to new flavors.

Kirsten and Christopher lead lead experience experiential workshops worldwide and online at FermentationSchool.com. Helping people to make enjoy and connect with their food through fermentation.

They can now be found at Ferment.Works. or excuse me, they can also be found at Ferment.Works. Kirsten and Christopher, welcome back to the Off The Grid Biz Podcast.

Christopher and Kirsten: Thanks, Brian.

Brian: Why don’t we just start out by kind of going over your new book, tell us tell us what led you to write this new one on cidermaking.

Christopher: Well this is the one I wanted to write from the very beginning, we bought a hand press on the farm 20 some years ago when we moved here. And so we’ve been making a lot of cider since that time and that’s my favorite ferment by far.

So we just had to do a few 100,000 other books before we could do this one. Yeah, and it’s cider season, we have cider apples on the farm. So all those reasons why.

Brian: Was this one of the original fermentation experiments that you guys went with or how did it come about?

Christopher: This is one of the ferments that we did for ourselves, we had a lot of apple trees and so we we made cider for ourselves. The Founding Fathers would let you make 200 gallons for yourself and we came darn close nearly every year.

Friends and family, I trained as a cider maker. And we were going to do cider instead of fermented vegetables and all that other stuff.

When I learned that to run a little cidery, the most important thing is you can repair equipment, used equipment, I can look at a pipe and it’ll start to leak. So I’m good with grey tape and after that it falls down. So I said to Kirsten, I love drinking it, I love making it, but I’m not so sure we’re going to be a good small cidery. And that’s how all the other fermentation stuff started.

But in the response back from the book so far, it’s been really positive.

Kirsten: Yeah, I think this one’s much easier lift than the last one. Most people know what cider is. Most people are interested in fermented beverages and are willing to maybe take that on as a first ferment, where as miso or, you know, fermenting a bean or grain eating stringy natto, or growing fungus around a bean, like tempeh is just asking a little more of the American general, American population.

So yeah, it’s been popular and it came out well, it was supposed to come out in June, but it came out along with Apple season, so I think we’ve gotten a lot of nice feedback.

The other thing is, it’s a very beautiful book, it was shot here in three different times of the year, but all on our farm. So it feels very personal that way too. And kind of a tour of our space.

Brian: Oh, fabulous.

So for those of you who are just tuning in regardless of when you’re listening to this, that we’re talking in November of 2020, we’ve had kind of a wild ride with 2020 with COVID-19 and all the rest that goes on with it.

How have you guys been able to serf through that?

Christopher: Well started out by canceling Japan, Ukraine, Chile, two Mexico’s plus 30 some events in the United States. So when we talked last time, we had pivoted from a small fermentation company to authors and educators going around the world teaching people.

New pivot, that was completely pulled out from under us like all other artists, and anybody that makes a living going around teaching people someplace else.

The benefit was we created a fermentation school. And the idea was to grow the reach because we have people that have bought our books around the world that we would never get to, you know, we’re just not going to be able to get the Kazakhstan or Iran or other places that they want to have us teach them.

So we launched the fermentation school and the idea was to really change some things.

So one thing is there’s a lot of very good, excellent female fermentation teachers around the world. There’s a few male teachers that get all the attention. And so one of the things that the school is about is it’s all women who are authors and fermentation experts.

So there’s two Kirsten’s and Meredith Lee, who’s in North Carolina who’s an amazing charcuterie butcher really a badass butcher, like women with knives, cutting through a carcass, just crazy. She’s so good with meat.

And then we’ve lined up, we’re going to be announcing in the coming months at least, we’ve signed at least three other women who are leaders and things like sourdough and cheeses, chefs that do work in the kitchen around fermentation. So it’s really exciting and we’ve designed it so that the artist gets the money having been through the publication world. When we have people say, Oh, my gosh, you’ve sold hundreds of 1000s of books, you must be rich?

We say, Well, that’s a lot of quarters that you can stack up, that’s true. But if you make less than $1 a book. So the publication world’s really tough, that’s the other thing that’s changing, you know, for your listeners who have published or want to get published or out there, the world’s changed in the last 10 years, 15 years pretty dramatically.

And so that’s your capital, that’s your wealth, the person that knows the information really has to figure out how are you going to reach the most people and keep the most of that capital for yourself.

We had this concept of a school where we kind of handpick these best teachers who don’t have a platform yet, besides their books and teaching, they’re in the same boat we are, designed the school so that it’s more of a cooperative, you know, you put your work in, and you get most of that back out again.

Then the school uses a small bit of that just for advertising to keep the lights on. But really, it’s a cooperative of amazing women teachers.

We launched it in May, we’ve got maybe seven or eight courses on there right now. And we have already localized into Spanish on one of the courses, we’ve got two other courses that are being translated into Spanish.

The idea is that these courses will be in multiple languages.

Yeah, that’s what we’re doing now.

Kirsten: I think the other piece also we’re going to with that operating money, if there’s extra, they’ll be scholarship funds and things that come out of that.

Brian: Oh, great.

Kirsten: Yeah.

Brian: You went from speakers and authors to becoming basically headmaster’s of your own school. It’s amazing accomplishment in be able to pivot that quickly is pretty fabulous.

Where’d you get your first students, where were the first people from?

Kirsten: Our first class, it was fun, we launched it May 1st and it was flower power. It’s just a fun little class about capturing wild yeasts for fermenting sodas or cider or you know, whatever fruit juice, you want to ferment.

It was during the time people were just at home. And so a lot of folks, you know, really loved the idea of going around their neighborhood or in their own gardens and seeing what wild yeasts they could capture and taste those flavors.

I’m going to say I think most of the kind of the students came from Instagram or social media, perhaps or newsletter as well. But you know, so far, our reach is only the people we can reach either with our newsletter or on on social media.

We don’t have any other big channels yet. Yeah, working on it, trying to figure out ways to reach people.

That’s the biggest challenge, right? You can put anything out there, but people need to find it. Like podcasts, right?

Brian: That’s right. Absolutely.

So they, the new teachers that you’re bringing on, and the people that are coming on to put on these courses?

Have they brought audiences with them as well?

Do they have followings of some sort that they can also communicate it to?

Kirsten: Yes, many of us do supplement or writing income by teaching instead of each of us kind of having our own platform that people are trying to discover if we all pull together, then my audience will find Meredith’s charcuterie classes, and her audience might find our site or class or whatever, you know.

And the other idea that I think is going to be really exciting once there’s a number of teachers and the content starts to really grow is that students could take tracks like, for example, this doesn’t need to just stick to strictly like a project where you take a cabbage and learn to ferment it, or you know, some meat and learn to make sausage out of it.

What if there’s gardening classes or composting classes, or there’s a regenerative agriculture track where it really is talking about growing the beans in no till methods to build soil and then taking those beans and fermenting them into miso. You know, you get these different teachers, these different voices to kind of take something that’s seeing, you know, we tend to see things in small bites but then kind of bringing back that whole that’s like the bigger picture right now.

There’s the classes we can get out as we get out because all of us are now teaching ourselves right Christopher’s behind the camera and has taught himself editing which is something he’d never done before. I’m just trying to learn to look at the camera, we bring our granddaughter in and for her, it’s second nature. She’s like, Oh, yeah, I can look at the camera. And I’m like, oh, man, it was so easy.

Brian: So much a sign of the times, but you’re taking such great advantage of it. And you’re finding the ways to be able to grow in a very organic manner, which is fabulous.

All of these people, these are connections that you’ve already had previously, right, in your travels, and in your previous stints with the Mother Earth News Fair, and other things, that’s how we met, is that where you’re meeting all these people and that’s who you’re bringing in?

Kirsten: Yeah, whoever’s reached out to us and gotten on our mailing list through or our website, or Ferment.Works website, that Ferment.Works website, also links to fermentationschool.com.

And so, you know, that’s where I guess the traffic that we don’t really know where folks are coming from comes in. But the rest is, yeah, a lot of folks that we’ve met over the years teaching, or just followers that you get when you’re playing that game, which, of course is also very dependent on if the algorithm gods are in your favor that day, when we’re announcing things right?

That’s a big mystery to all of us.

Brian: What other types of ways are you guys looking at marketing yourselves?

Are you looking at paid advertising or any other any other functions?

Christopher: You know, working off the free things, we still speak, everyone’s pivoting right as well. So, you know, festivals are now being held online.

We just nominated for award in the culinary world. So that’s good, great advertising for us as people are looking at those nominations. And we had the awards night about a week ago or something like that.

We were bummed that we weren’t in Pittsburgh, or New York at the award ceremony, you know, here’s the three finalists. But when we lost, we were really happy we were in our own living room and not at the award ceremony and having to do the, you know, Denzel Washington, I’m so glad you won again, and not me.

Absolutely, you guys deserve it. Thinking, oh, there’s no fairness in the world.

So those work, and then we’re using a platform called Thinkific, which is a nice platform. So we’ve really optimized SEO on that. It’s a combination of marketing, getting people to know you’re there. And then really sales once they’re there, we have a pretty high rate of, we have free lessons within a class so people can kind of get a feel for what the cadence of it.

Am I gonna like to watch Kirsten teach this class, what is this class even about people would buy blossom flower power, not even knowing what blossom culturing yeast is about.

And so get them there, show them as much as you can, so that they feel comfortable about that, and then help them make that purchase. What we haven’t done yet is then go back and look at the people that haven’t bought yet and figure out what can we do to help them make that decision?

We’re just now starting to work on bundling. So as Chris was talking about, you know, if someone has learned how to make sauerkraut, would they like to figure out how fermented sausage to go with, for example?

And then how about a cider to drink with that to you a full meal deal kind of going on there. So we’ve got that going on, trying to figure out once they’re here at the fermentation school, how to help them make the right decision how to help kind of nurture that we’re going to be launching a community area.

And so that people can share what they’ve made. Like, hey, look at this, look what I made, you know, in a place that’s safe, kind of vetted because they’re in the school.

So they’re not going to get spammy, and get a bunch of people trying to sell them other stuff. They just get to talk about their permits, and ask questions. And again, it’s about that’s what the school would be about somebody in the hallway would be talking about something like that.

Those are the kind of things I’m paid as part of it. I think the best part about paid is you got to figure out what people are searching for right?

Then own those things. And so we’ve kind of worked that out. So we’ll be doing some of that before Christmas, trying to pick that up as well and seeing kind of tracking that see how it goes.

Brian: Fabulous.

You haven’t been involved with it that long, only since May. So we’re a little less than a year that you’ve been building up this fermentation school.

So far, What do you like best about this new format and this new kind of industry that you’ve inserted yourself into?

Kirsten: I love waking up in the morning and seeing somebody in India but a class the night before. I mean, I think that’s just magical. It’s magical on two levels. It’s magical to make money while you sleep. And it’s magical to think that helping people take responsibility for their food or feel more connected with their food or feel healthier or whatever it is that brings them to fermentation and so to be able to reach people in places that that we would have never been able to reach.

You know, I mean, the books go travel without us, but to reach them in a more personal way, I think that’s pretty cool. I mean, there’s a lot that, you know, with technology that drives me crazy.

But there’s so many things that do make the world smaller in a positive way. For me, that’s it. It’s definitely not standing in front of the camera. I’m still getting used to that.

Christopher: You should talk about the fire relief, too. That was pretty cool.

Kirsten: Oh, yeah. So we also took our basic fermentation class, which is just sauerkraut and pickling, and made it very inexpensive, it’s 14.99.

And all the proceeds go to a group here in the Rogue Valley doing fire relief food, and they are serving meals, full meals. And they intend to continue it throughout the year as long as people need it.

But good food from farms, you know, not prepackaged meals, but created by chefs. And they are they’re doing it, they’re serving a lot of meals. We put that out to our audience and I believe we’re able to donate from the sale of those classes about $500.

The other light kind of neat pieces, somebody anonymously from Australia said, let me buy three classes and I want the money to go to the fire Relief Fund and also find three people that are in need that would like to take the class. So just that community building around even this local disaster that we experienced a month and a half ago now or two months ago. Cool to have that opportunity.

Brian: Yeah, absolutely, right on.

Tell everyone a little bit about your personal situation with that. We had fires here, for those of you who aren’t familiar in Southern Oregon, during the year of 2020, on top of everything else, some really disastrous fires that affect you guys personally?

Christopher: Kirsten’s sister and her husband evacuated to our house first, they were in that Talent / Medford area.

And then as the fires got closer to Jacksonville, we evacuated my mom who’s in a trailer park there in Jacksonville, she’s she’s handicapped so it takes a while to move her somewhere. And we said sooner than later.

So at one point, we had Kristen’s sister and and brother in law, my mom out here and then the Slater Creek Fire started, and suddenly now we’re the ones and the talent fires to calm down. So they all move back to their house and we prepared to evacuate here.

And we never got past stage one, but.

Brian: Oh good.

Christopher: And these valleys, it is so dry, as you know and it goes so quickly. And we live in the forest. So you know, it moves very fast and so it’s like a lot of people around the country and especially in this area, you know, in the spring, you get all of your photo albums and everything you want, and you put them in crates by the door in the fall when it finally rains, which it is yet to do.

But hopefully soon, right, we’ll put our photo albums back on the shelves. And and we’ll start over again next spring.

Kirsten: Yeah, I mean, it’s November 2, right. And it’s supposed to be 80 degrees today. And as we opened all the windows, because it’s so warm in the house. It’s really not the weather it’s supposed to be but I’m actually smelling and I’m looking out there and it is a little hazy again.

I think that the Slater fire, I know it’s still burning. Luckily, the area’s mostly been clear, but I kind of feel like maybe I’m smelling smoke again. So it’s just yeah, it’s just a whole different world that way.

Brian: I think you guys just keep rolling with it and you can keep moving along. So many people I think feel like just throwing their hands up and just saying how the heck with it doing as little as possible to keep rolling life.

I mean, you’ve built an entirely new industry for yourselves overnight. And that’s fabulous. It’s really commendable.

If you could change one thing about this new form of putting on classes online, what would you change about it?

Christopher: We both miss being in front of people. That’s the hardest part is for I even in front of people, I have no problem having Kiersten be in front of 1,000 people and be supporting her all the way.

So it’s not that part. It’s just being in that room of people of their understanding or hands on when they’re trying to learn something and seeing that face when they’ve got their hands on something, and they’re just like, wow, I made that!

And in this format, you’re reaching more people, but you just don’t see that you don’t know how they’re doing on the other end.

We get a lot of pictures of things on counters around the world, which is great, but it’s not like the human aspect of just seeing that aha moment. So I think that’s what I miss. I miss the human interaction of it.

What about you Kirsten?

Kirsten: For sure, the part I missed the human interaction.

And I mean, of course, going to these fabulous places, you know, some of them might have been really fun with the online classes that we’re doing, I really still prefer that though, than trying to do sort of a live zoom class. We’ve done a few of those and you know, you get a little more of that interaction. But it’s so awkward. And it also is, so energy sucking.

In a room, you can have so many people, but you’re feeling their energy back. But when you’re trying to monitor a screen with these tiny little squares and unless everybody’s looking at their camera, it looks like they’re not looking at you.

As soon as you’re looking at your camera, right, I don’t see you, Brian. But now it looks like I’m finally looking at you, right.

So for me, I actually enjoy kind of having the time to prepare the lesson, Christopher does all the editing, we add text with it, we make a downloadable workbook. And I feel like if we can’t be in the room with the people at that moment, if we can try to hit different learning styles by providing information that’s recorded, as well as written, that we’re hitting different learning styles, and it’s kind of the best we can do.

And it’s also curated, so that we’re not jumping off on a tangent or anything in the same way that we might on a zoom call. We’re in a room that of course is wonderful, but on a zoom call, it’s just hard.

Christopher: So if I could add the thing, I love the best. I don’t know if I ever remember if I answered that or not. But it’s outtakes.

Oh, my God. I’m the person who stays in the theater when the movies done hoping they’re going to get the outtakes. Sometimes, depending on the movie, it’s the best part.

You think, okay, I was worth the money to see that. And so, you know, learning how to do video editing, teaching myself, basically so I could have outtakes of Kirsten and I could put those in at the end when we’re rolling credits is absolutely the best part. And she knows I’m going to do that.

So sometimes when she screws up, and that’s a really good one. I’m just smiling behind the camera and you can tell she’s thinking, Oh, no, I’m gonna see that one again. That I really like, because I think it brings kind of that, you know, it can look like she’s got everything so organized and together. And when people see outtakes, it’s like, okay, she messes up sometimes, too. That’s really great, I need to know that.

Brian: Absolutely. That’s great. That’s something you wouldn’t naturally expect. But that’s a great, great perspective on it.

So if we were to get back, let’s say a year from now, and we’re gonna look back over fermentation works, where it goes from this point over the next 12 months, we look back, what would you say would have had to have happen for you to feel happy with the results?

Christopher: I think for the fermentation school, in a year we’ve got six to 10 different instructors, all with one to five classes. So somebody can go there and people really see FermentationSchool.com as the place and around the world to go.

We’ve got a process for localizing and translating those. So you know, Spanish speaking countries have been a huge one for us. And so, but also German speaking countries, for example, those are crops and things like that, that we’re also localizing and translating to the markets that really want that. So we have a mechanism to do that.

And for new artists coming in, they see this as the best place to go, a great place to go for their talent and then it just kind of runs.

I guess the other dream, which maybe this is gonna have to check in again in two years is when you say Christopher, you said it was just going to run itself?

But I’m not sure if that’s a one year or two year goal. But you know, I think every business owner would like to see a place where it’s really running itself and a lot of situations.

So you know, you got to build that up. You got to put things in place even now so that it’s not so much handheld along the way.

Brian: What takes most of your time, when you talk about it running itself, what right now would you have to have automated for, for lack of a better word?

Christopher: Let’s just talk about the process. So from the time we sign artists up, somebody has to create the video kind of layout, what the look of it is how they’re going to teach it.

For some people, they haven’t done any online stuff or very little online stuff. They’re used to being in a room.

So really just that coaching of what’s your look going to be how are you going to teach what other people are doing. They get familiar with other people that are already on the site, they have to create their own things and get it out there. Then it’s coaching and helping them with the marketing to bring their people to that place.

So I think it’s that starter kit, kind of for an artist which is you know, here’s all the things you’re going to need to do. Here are some examples exemplars from other people that have done it just like you, so how do you do that?

How do you put it together?

How do you market it?

And on the back end, there’s just the books of, you know, when we sell a class, there could be an affiliate, and there’s a percentage that goes to the affiliate, then there’s just the payment processing that takes place.

Then there’s the money that goes to the artists and some percentage goes to us. And so that whole piece should be more automated than it is.

And right now, at our scale, we can still do that but eventually we’re going to need that to be automated. Because if we’re talking about 100 or 1,000 sales a day, will no longer be able to do that by hand. So that’s another big, on my side, that’s another big thing I’m trying to figure out how to do.

Kirsten: I think on my site, the creation of the content takes a lot of time.

Each time we do a class, it gets a little easier, we learn more as the process goes. But right now, we’re always have a class in development. And we’re always we got a lot of ideas out of subjects, you know, whether they’re sort of longer form courses, or just really smaller individual classes.

But that point, I think, where there’s enough out there that we don’t feel like we always should be working on getting another class out there. There is enough rounded material and content that if we go a month or two, or three without ourselves putting a class out there. That there’s still enough on there that it’s because everything we’re putting on there anyways, evergreen, so it’s kind of like, once the course catalog is filled out a little more, it’ll feel like it’s running itself a little bit more as well.

Christopher: I also learned to sail during the pandemic. So I have my sailing certificate I am now I can Captain up to a 40 foot sailboat. So we’re just waiting Brian, now for we have two months, we don’t have to create content that’s running yourself, let’s go sail on a sailboat.

Brian: Wow, put the all these pieces together. That’s really cool. It’s great to have some personal things off on the side to apart from everything else. Not that you don’t enjoy doing all this, but I know how even the things that you enjoy doing can feel like work or drudgery, a little bit after too long. And so it’s good to have some some distant goal that’s not too distant that you can focus on.

That’s really exciting to see where you guys are going. And you have an idea of what the obstacles that are in the way and you have an idea of how to get around them. So that’s great.

What advice would you have to other business owners maybe that either don’t fit within your fermentation niche, because obviously, if they do, if they fit somewhere in there or there or something related to it, you’d want them to probably try and get ahold of you to see if they can help out with this, wouldn’t you?

Christopher: Yeah, absolutely. If they’re, if anything that we’ve talked about seems like something that they have seen, the things they know being part of, absolutely, they can reach out to us.

I’m Christopher@FermentationSchool.com, so they can just reach out to me and let me know what their ideas are. And we can see if we can make that happen, for sure.

Last week, we’re just speaking to people that are professionals in the fermentation world, we’re talking about small businesses and taking the other ones kind of taking a hobby that you have and turning it into a product.

We spoke to a group about, you know, maybe I like to make beer I make like to make cider. I like to make wine privately.

And now I want to go into a product company, I’d like to see my label out there and see, you know, what are the things that we can do.

We created a little PDF, specifically for people that want to go into site or business, just things to think about. And I’d say some of that’s pretty generic to any kind of business where you have a passion and a hobby and you want to take that to a product, you know, should I do it, or shouldn’t I?

What are the things I should think about?

And it goes all the way to specifically to product but it’s product placement, shelf placement, you know, what’s your channel going to be cider has some very specific things around because it’s alcohol in terms of state and federal regulations.

So understanding what those are that kind of thing.

So we do help people when they have because we’ve done that, you know, we we had a product company so we sometimes help people just think through if you want something on a shelf, you know what’s that look like?

And if you want to still be profitable after you get it on the shelf, what’s that look like?

And if you want to not hate your business after a year, what’s that look like?

Because it’s tough to be a product on and it reminds me all the time when I was trained and I was a product manager in the corporate world so I every time I think of a new product that, oh my God what if we built that in Kirsten will remind me that we’re not a product company in that way anymore. We’re not building things.

I almost got her there, could be something on a shelf and a couple of years that has a label on it. I’m working on that pretty hard with her but building product and selling products on mindset can be tough to figure it out.

Brian: So you mentioned that PDF and everything that you’ve worked on how would people if they were interested in that, is there a way that they can get that from you or find out more?

Christopher: Yeah, so our publishers Storey, S T O R E Y, so it’s Storey.com/Cider-Business. So again, storage comm slash cider dash business. They get there then they’ll have it in it’s a free PDF. They just download it.

They don’t have to put their email in there’s no there’s no give there. They just get it.

Brian: Wow. Yeah, thanks so much, really a great tool. So I’ll be sure to look at that myself.

What can the listener do that wants to find out more about Fermentation School?

Kirsten: Go to FermentationSchool.com It’s that simple. And they will land on the on the homepage and get to Chris through the classes that are available.

Brian: And they could find out everything else that the Shockey’s are doing over at Furmant.Works.

Kirsten: Ferment.Works. Yes.

Brian: Ferment.Works.

Fabulous.

Thank you so much for being back on. Are there any other questions that I didn’t ask you that you’d like to answer?

Christopher: Our favorite ferment, let’s do that one.

Our favorite ferment. I don’t want box Kirsten into cider even though you know I’m going to answer with cider.

So my favorite permit is a cider specifically I was last year we did 56 different kinds of cider for the book. You can imagine if this is your research, you’re getting sort of getting paid to do this for a living.

So we made all these different ciders and I wanted to make something that reminded me of a nice bourbon. So I found a yeast that could go up to 18-19% alcohol which is 36 proof. I babied along, I got some great apples made some cider kept adding sugar, so kept jacking it up. So the yeast would keep eating sugar and making alcohol until we got a pretty high octane hooch.

And then I put that in barrel and aged it in the barrel and it came out it had some okayness, it had just a little bit of burn that you’d say that’s more than a wine, you know, like a fortified wine, almost like a port. gorgeous color.

And the downside of all this is you know, it’s not ever, it’s not magical. It doesn’t just keep creating itself every night, so I drank them all. And I tried to reproduce it. It’s not quite like the first one.

So I’m still dreaming of the last bottle that I drank up that one so I’ll try again this year, we’re gonna, I’m gonna get back on that bourbon pony. To make that again, pretty sure Kirsten’s isn’t a cider though.

Kirsten: No. He knew I was going to say that.

Having fermented vegetables, we have them at least once sometimes twice in a meal because we’ve got a larger basically in our refrigerator of all kinds of preserved vegetables that are either Sauerkraut or Kimchi or various condiments or hot sauces.

So yeah, it’s just nice to have all that around. So I don’t box myself in with really any favorite.

Brian: Oh, great. Thank you so much for coming back on the show. We really appreciate you guys and appreciate your time. And thanks so much for being on the Off The Grid Biz Podcast.

Christopher and Kirsten: Thanks for having us.

Brian’s Closing Thoughts: It’s always a lot of fun sitting down and speaking with the Shockey’s.

If you haven’t heard that original episode, I just want to recommend again, go back and listen to the first episode. It’s the audio quality had some issues with it, but it’s still very worth listening to.

And if anything else go back and read the transcript from it, because it was a great conversation gives you some background as to where the Shockey’s are today, versus where they were a year ago.

Now, I just love everything that they’re talking about here. This is really so key to where we are right now.

But also in anytime of transition, it’s so important for business owners to remain flexible.

Even to the point of changing your entire business model. And going in what seems like a completely different direction, those still plays to their same market, look at what they were able to do, they were able to take a very offline based business, that they were doing a lot of things out there at fairs and doing speeches and doing things all over the world demonstrations.

Then turn that into an online base school, who were they’re really the middleman in trying to bring together people wanting to learn more about these topics with the people that know the most about them in all different areas that is just so inspiring and so many different ways.

And it’s something that you can learn from. I know I’m going to be going back and re listening to this interview a few times because there are so many nuggets in there that they’re consciously or not giving off to us as the listeners and hopefully you got some really good use out of this.

I’m so appreciative that they live so nearby and that they’re a great resource for us here on the Off The Grid Biz Podcast.

Charles Wiley – Corn Man Chapter 2: Corn Inc. Cometh

Charles Wiley
Charles Wiley

 

Corn Man Chapter 2: Corn Inc. Cometh
Corn Man Chapter 2: Corn Inc. Cometh

Charles Wiley is back with us to talk about the Chapter 2 of the Corn Man story – Corn Inc. Cometh, as well as what sparked his idea for International Corn Man Day! 

Checkout Chapter 2 and all things Corn Man at the link below. 

➡️ https://cornmanofficial.com/shop/

Transcription

Brian: Charles Wiley has been writing music and playing drums for 25 years. He currently lives in Los Angeles and plays with various bands and artists including rock band Dark Horse, Rising Riot, award winning singer songwriter Chris Angeles, and Americana band Circa 62.

In addition to playing drums, he also writes music for television. His music has been played on Oprah, Dateline, NBC Late Night with Seth Meyers, The Dr. Oz Show, The Young and the Restless and more.

Charles created the Corn Man project to bring awareness to how much corn is in everything we eat. Corn Man is an ongoing action adventure children’s book series, and progressive rock concept album, Charles was inspired to call attention to the issue using music and humor.

Corn Man hopes to be the conversation starter and tackling the complex issues surrounding the food industry, the environmental impacts of it, and the unsustainable nature of how we eat and grow food.

Charles Wiley, welcome back.

Charles: Thank you so much Brian, and pleasure to be back. I’m really excited.

Brian: For those of you who are listening, you may remember Charles from an earlier episode and we’ll link to that in the description, where we first met him met the Corn Man project, and what’s that’s all about.

And now we’re kind of getting back together and being updated on what’s happening in his world, his upcoming book, which is Corn Man Chapter Two.

So that should be out in paperback next week. At the time of when we’re recording this by the time you hear it, it may already be out.

Charles: That’s the hope.

Brian: Yeah. So let’s go right into it.

We were talking a little bit before and you had mentioned, International Corn Man Day, just celebrated. So why don’t you tell us a little bit about what that is?

Charles: Well, that was yesterday. And I had this idea, How can I bring more awareness to what the Corn Man project is about, and what it’s doing at one time?

I thought, well, let’s have a day, a Corn Man Day. And I liked the way Corn Man day sounds. But for some reason, International Corn Man Day, just had a more grand name.

I was like, I like that, plus two, I do have people that support the project overseas. And you and I both know, tackling our food system, the environment, it’s a worldwide solution that we’re looking for. It’s not singular to the United States or to any other place.

So I said, let’s do International Corn Man date. And my goal was two fold.

One, I wanted to help people find one small thing that they could maybe implement into their lives that would help reduce the amount of processed corn and their food. In September, I posted a suggestion a day.

And they’re very simple, very basic things. But the goal was, I believe, a lot of people don’t realize, since there is so much corn in the processed food for one, but it’s also in the field that gets the food to the grocery store, and pesticides that get sprayed with all this stuff.

The animals being fed corn, it’s such a big part of the entire food system.

My goal was let’s find simple solutions, we can all implement something, go to a farmers market for the first time.

How does that impact how much corn is in your food?

Well, it shrinks how far your food has to travel to get to your front door. That in and of itself reduces how much corn is in your diet.

Everything from, I had let’s do a fruit tree swap. You plant an apple tree in your backyard, your neighbor plants a pear tree over a few years. You guys have apples, you have pears, you give them out, things like that.

The second component was I wanted everyone that had a Corn Man shirt to wear it on that day, and to post a picture on Instagram with the hashtags, Corn Man International, and Corn Man Day. And the goal was to just start sparking the conversations, I say it a lot in my BIOS and things sparking the conversation. And to me, that’s where it matters.

I think for people, once you get them thinking about that excited about that, then it’s up to them, they start checking the food labels, they can do their own investigation.

So that was a goal behind International Corn Man Day. I received probably over 20 or so pictures from people posting with the shirts. And I know another 25 to 30 we’re out there wearing them.

So by all accounts, we probably had close to 65 people roaming the streets with Corn Man shirts, getting the word out there in their own way.

That was the goal behind the project. And my goal is every September 17, it’ll be International Corn Man.

The goal will be let’s spark those conversations. Let’s wear the shirts and let’s reduce our impact of using so much processed corn in our food.

Brian: September 17, Okay, something to keep in mind.

And that’s really a cool concept because I mean, I’m not sure how many of you guys know out there. There are a million different days every day of the week.

You can go and find on a calendar that it’s ice cream day or that it’s butterscotch day or that it, I mean, just any thing you can think of. There is a day and it’s a great idea to be able to take your passion, whether it be a business or a cause, or a project, and being able to make a day out of it.

Just put in some just a little bit more emphasis one day a year for what you’re doing. That’s fabulous.

I love the idea of having a specific action item that a person could do. You don’t see that very often. But if you think about it, when it comes to holidays, there’s a lot of action items that are automatically tied to it.

So on St. Patrick’s Day, you’re wearing green, you know, right and so forth. So that’s really cool.

Charles: Thank you.

Brian: Mind if I asked, how did you come up with that? Was it a specific inspiration? Or did it just pop in? or What were you thinking?

Charles: It just popped into my head. I will say, I was reading Brendon Burchard book, High Performance Habits, I believe it is. There was a chapter about controlling your own energy.

And it’s something I struggled with in the past and continue to with a project. Maybe you can relate Brian, but when you’re knee deep in something, and it’s hard to see the finish line, it’s easy to beat yourself up.

It’s easy to be like, I’m kind of I’m over it, but you can’t be over because you’re not finished yet.

This chapter was really talking about generating energy and you generate your own energy.

I was like, I need to be better at that. How can I be better at that?

That for some reason, I believe dovetailed into what can I do to generate more momentum more energy for Corn Man?

I am releasing chapter two on paperback. That’s a big deal. But at the same time, how can I bring all of these scattered pieces together?

How can I bring someone wearing a Corn Man shirt, one day in Houston and someone wearing a Corn Man shirt.

Then, how can I make a collective like, this is an important issue. This is something we can all do. And it just popped in my head, let’s make a day of it. And initially, of like, let’s throw a festival, let’s throw a party because music is a big part of what Corn Man is doing. That is still the goal.

But with everything in the world where it is now, that wasn’t really an option. Plus, let’s be honest, that’s expensive. You’re kind of excluding people from the start.

Because if I put this festival on in Los Angeles, we’ll have people that wear the shirts in Seattle or Ohio, I really thought let me take the best part of social media, the bringing things together.

Let’s put on a festival a day, you can share from wherever you are. And I wanted to pick three hashtags that everyone can use.

As luck would have it, the hashtags, International Corn Man Day and Corn Man Day, there wasn’t anything. The hashtag Corn Man, there are a lot of people that use that for various things, mostly vendors selling corn, but I wanted to kind of flood that stream.

So if you go on Instagram, and you search the hashtag, International Corn Man Day. It’s going to be all pictures from people posting their photos of trying to get involved. And that’s kind of the inspiration came from the book.

I want to generate more energy. And I wanted to have a cohesive place that we could all go to and celebrate this and take action simultaneously.

Brian: So really great idea. I found that one of the things that really assists in managing your own energy when it comes to creative projects like this is having a good team. And you’ve got a team put together that you put together to put to do chapter one that’s been your yourself, your wife Deirdre, who’s helped out with the story writing and then for illustrations, you have Andy Westhoff, they’re all back for chapter two.

Tell us about how you all work together?

Charles: Well, you’re absolutely right. Having a team, a good team is crucial. And I’m lucky that my wife, who is an amazing writer, she hopped on board to help with the writing of chapter one.

Since the story was getting deeper and more involved, it only made sense to have her kind of take the reins with chapter two as well. She wrote a big part of that her and I will come together, outline storyboard the ideas.

Then she would write a draft. We’ll look at that, see how that goes. But a lot of that was her doing on our own.

And Andy Westhoff, the illustrator I’ve known. I have the best friends with his brothers in sixth grade. So I knew Andy from that and you have friends that like oh, yeah, my brother, he’s an illustrator, he draws.

Everyone has something like that in high school or as you get older, they usually stop doing it. But in Andy’s case, he went on and pursued it and is a great film editor, a great cinematographer, in addition to being an illustrator.

So I just asked him for chapter one, hey, first of all, can you just draw my head on a stock a core, let’s take it from there, see what that looks like. And when I saw how well he did that, and the response to that it made sense for him to do the illustrations for chapter one.

Then I brought them back for chapter two.

My goal is to bring him back for chapter three. And my wife and I already have the story outline for chapter three.

So it was really important though, to get chapter two the paperback version out to the world because to me, that’s like the final thing. The final stamp. The final period on chapter two is complete.

Let’s move on to chapter three. I didn’t want to release another incomplete part of the series.

Brian: Going out and writing a book, which is funny because you didn’t come at this directly. As an author, you came at it as a musician and the music. And the storyline behind the music led to the book, Is that right?

Charles: Yes, absolutely.

Brian: I’ve never been an author or a writer directly myself either. And so, I just recently came out with my first book, and it’s quite a learning experience coming out of with the first one, but congratulations.

Charles: Well, thank you.

Brian: Going through it all, I can see that coming out with a second one would be a lot easier. Did you see that, in your situation?

Where you guys after you had already gone through the process of doing the first one, did the second one was it more plug and play?

Charles: Yes and no.

Definitely more plug and play from you knew the roadmap of where you’re going, you knew what the end look like, know from the standpoint of now you have history attached to it.

Now we have to make sure we are introducing a character or making a point that is in line with the same point we made chapter one, making sure the cohesiveness was the same. And that was a bigger challenge.

And that’ll be the bigger challenge with chapter three.

Because now we have two chapters, more characters, I want to make sure that Bonzo the dog still looks the same as he did in chapter one as he does in chapter three.

So from one perspective, you’re absolutely right, it is a little more plug and play and the counter that be but since you have the history of your first book, are we not repeating ourselves.

Are we saying something new? Are we making sure we’re in line with our message?

So, little of both.

Brian: As a follow up to that? Did you hit any unexpected snags a second time around going through chapter two, both in the actual writing and the putting together and the publishing?

Charles: Yes. From the writing standpoint, I am a big believer in working with people and having people on your team, that I want them on my team because I trust, their input and their creativity and what they bring to the table.

I’m not a fan of being micromanaged and I don’t want to do that. So with chapter two… chapter one is fairly short is only 17 pages or so chapter two is close to 40 pages, the story gets a little deeper.

But when Deirdre and I outlined it, I kind of said, All right, just go and come back with what you have. But there were a few things that she wanted the story to do, that I wasn’t totally sure on. So we butted heads a little bit on that.

And I had to step back sometimes and be like, Well, wait, am I not a fan of this idea?

Because I’m truly not a fan of it, or am I not a fan of it because it just wasn’t what I was thinking?

Let me really think about this and does that make more sense for the story?

So that took some checking on my part to be like, Well, where is the I don’t like this coming from. And we work through that.

The second part with the publishing, we hit some snags, it’s taking a little longer to publish. The first one really, we just published through Amazon and it was you upload the book, they say they review it.

And in my like, I thought they’re being polite when they say we have our review team looking at it. I didn’t really think there was a review team.

I mean, for chapter one, it was like, you hit publish and two hours later it’s published. But for chapter two, there’s a real review team and we’ve gotten, you know, can you fix this, this margin doesn’t look right here and like, okay, so we weren’t expecting that snag.

But I should have thought ahead to with the whole COVID-19 thing. All things are behind, I was working with a band where they want to release a record and the distribution company is like well expect eight weeks longer to get it out than before.

So that’s a part of it, too. But yeah, a couple hiccups.

But as you said, it’s how you learn. That’s how you grow and that’s the beauty of it.

Brian: And good thing to bring up because I’d like to hear more about how has the situation’s of 2020 we’re recording this in September of 2020.

How have these situations affected you in your life and your work?

Has it had a huge impact, or have you been able to kind of work around it all?

Charles: It has had a enormous impact on the drumming side of my work because a lot of that was gig show tour based from usually April to October in the last five years, I was on the road with various bands doing that sort of thing.

So when everything shut down in March, all gigs were canceled for the next few months.

And now we’re in this weird place where it’s still some things are open. Some things aren’t. It has gone away, but it hasn’t gone away.

Like we’re just in this weird flux.

I always kid with my friends. I’m like I remember March and April. I don’t remember what happened in May or June and somehow we got to September.

So I don’t know if it really affected the musical gig aspect in a big way.

But as you mentioned earlier, I do write music for TV. So I was able to focus on that but it also accelerate the whole corn men project I was not expecting to have International Corn Man Day, in February of this year that was not on the radar.

I was not expecting to get Corn Man Chapter Two on paperback out so quickly.

That wasn’t on the radar and I certainly wasn’t going to have a release date for chapter three at the start of this year.

So because of the whole COVID-19 thing, what have I been putting on the back burner because I have all these other gigs. It’s been Corn Man.

You try to keep the Corn Man going. But if I’m on the road and Tulsa, Oklahoma, it’s hard to write or schedule a record. But because of everything that transpired, I was really able to focus and just get that done.

It really illuminated even more, this is what I want to do. This is my passion. No matter what happens with music, gigs, I’ll still play with other bands and stuff.

But I want to be playing my own music as much as possible. I want to be writing these stories as much as possible, I want to be doing corn man shows as much as possible.

And I don’t think that was a reality in my head February of this year.

Brian: Fabulous, great that you have the flexibility to be able to shift as a situation comes about so many people out there are tied to just one thing or one source of income or anything else and they found themselves paralyzed over this scenario.

What are your thoughts are in terms of what actually happened, it affected everybody in some form. So kudos to you for being able to keep your head above water.

Charles: Well, thank you for that. But you touched on something, you hit the right words at the parallelisation there was a month and a half where I wasn’t sure what route to go, I was lucky because I my wife was able to work from home.

So we still had the one income stream coming in. But that was a transition.

But for the first six weeks, I was like really questioning, is music a viable way to make a living anymore?

Is that gonna be something I want to do and it took some doing?

Be like, Well, wait, what’s gonna happen?

Yeah, it’s been interesting.

Brian: Very inspiring. Very cool. Um, tell us a little bit for those people who are brand new to Corn Man or need a refresher? Can you tell us a little bit about the storyline of chapter one? And how that feeds give us a little preview of chapter two?

Charles: Absolutely. I got super interested in the food industry back in 2015. I was on tour as reading some books on the food industry and corn just kept popping up everywhere I was reading and how this one crop had infiltrated our entire food stream, it became the replacement to sugar.

It’s just a cheap filler in a lot of things. And I’ve said this before, it’s nothing against the actual crop of corn as a vegetable. I love it. I think it’s really good. And I feel for the farmers that have to grow it in these tough situations.

But for some reason, the corn inundating the food system, the livestock feed, all of that really did something to my brain. And I wanted to bring more awareness to the issue because there’s more and more research showing that things like type two diabetes and childhood obesity is directly linked to these foods that are filled with processed corn.

It’s actually becoming a pretty big health problem. It’s getting harder and harder to get that stuff out of the food system. So I think it’s our job to just stop eating those things.

So I decided let’s try to get more awareness to issue a created the Corn Man project as a three song progressive rock EP, and my buddy Andy Westhoff illustrate my head on a soccer corn.

Then I got the idea, let’s write a children’s book to hopefully bring some awareness to this issue.

So the children’s book follows Bonzo the dog and Beaker the cat, and their human owner who looks a lot like me, has a bad dream, you can say and kind of goes off the deep end.

And he gets lost for lack of a better word. But his bad dream nightmare stems around corn and he figures out that corn is just an everything he’s eating and he kind of loses his mind. But he goes missing. So that’s chapter one.

In chapter two picks up Bonzo the dog and Beaker cat. His pets have to go find him and essentially rescue him for chapter two. He stumbled his way into Corn Inc. Headquarters.

Now he doesn’t know why he is there. He doesn’t know what’s going on there. But that’s where chapter two picks up. And now his dog and cat have to rescue him, but they run into some obstacles, they’re going to need some help.

We find that Corn Inc, does a lot more than just the title implies with corn. So we go down this entire rabbit hole the journey continues. And that’s where chapter two picks up.

Brian: Have you thought about how or what age group your book hits at the best?

Charles: I’ve thought about that a lot. I really have. I think we’ve found the best age group is the 10 to 14 age range really seem to grasp the message of what we’re saying.

I read it at the Mother Earth News Fair, where we first met last year and that was a younger demographic, and they resonated with the industry.

Because they’re goofy, and they’re funny, but I don’t think the seriousness of the nature of the story took hold. But that’s okay.

I think a lot of books that are targeted towards children do have an adult message to them as well. And also kids are really smart kids understand a lot more than I think we realize.

I teach drum lessons as well, and I’m always amazed at how smart these kids are at 10 to 12 years old. And I think to myself, I was kicking a can down their street and these kids are, you know, playing complex drum grooves, figuring out how to navigate a smartphone.

I’m just like, wow, okay, like, it’s crazy. So, I do think that 10 to 14 year age group is probably ideal for the Corn Man book.

Brian: On top of that, you had put out an audio book version of chapter one, where you tie in the music and the illustration. Well I mean, if you’re watching it on YouTube, you’ve got the illustrations with the music, if you’re listening to it, you got the music and the narration going along with it, and you do a great job narrating it.

Charles: Oh, thank you.

Brian: Are you going to do the same thing for chapter two?

Charles: Great question. I want to, I’m not going to yet.

Because for me, I think chapter one audio book did well, it has some views. But I want to focus now on wrapping up chapter three story, because actually, the chapter two ebook version came out last year, but even that hit with a really soft landing, because not a lot of people use Kindle or ebooks as much as I thought they did.

For myself, it’s like I read a physical book or I listen to audiobooks. That’s kind of the two things and so you bring up a really good question with am I going to do an audiobook for chapter two and three, I think I will at some point, my hope is, I can do it after chapter three comes out.

That’ll be the last kind of step to that. But also with chapter three is going to be a package deal where you will get chapter one, two, and three, as a compilation with the book,

I’ll probably release chapter three music on vinyl, and CD as well. So I’m really looking at more of a completed set with all of that.

Brian: That’s awesome. What do you see in the distant future beyond chapter three beyond getting that whole set out. Is there any other concepts in the back of your mind that might be simmering that might turn into something, anything that you can let us know about?

Charles: Yes, there are definitely ideas simmering.

Part of me, I’m fighting my own brain. Because there’s a part of me that wants to write the music and the book, chapter three, get that released. And think about, do I want to do another solo musical project away from the whole Corn Man thing?

Can I just write music without this grand theme and idea?

And I need to see how I feel when this is done.

Because I think I may just be overthinking it, I think I do have a really unique opportunity because I’ve created this entire backstory in a world. And it would kind of be advantageous to continue to build on that.

So when chapter three is over and done, and that story is done. It’s definitely the door open to side ventures of the different characters and and continuing on.

But as far as once these are released, what’s next for Corn Man, I do want to start playing the music live at shows?

And I think I’ll start more with a drum festival type things to start with maybe like Mother Earth News Fairs where they have a stage, but it’ll be I’m going to hire an animator to do a visual.

So it’d be more like the cartoon of the Corn Man story behind me. As I’m just playing drums, I’ll be playing the drums to the music. And that’ll be coming out through the PA reading the message that way.

I want to start partnering with community gardens in my area nationwide. Because that’s another big aspect of the Corn Man project, I really want to encourage you to start growing their own foods.

And myself, I live in a four plex you know, we don’t have our a lot of space. But we have enough space. I mean, I’m growing some tomatoes and lettuce, but I want everyone to start trying to grow their own food.

I want to build a community garden aspect of it.

Because to me, those are the bigger takeaways from the project away from the the arts, part of it the arts and music is definitely like I want to encourage kids to pick up an instrument, read a book, paint whatever get involved in the arts. And my hope is that they can watch and hear the corn man story and get inspired to do that is to growing your own food and you can rely on the box stores deliver everything for you anymore.

I mean, I live in California if there’s an earthquake that puts a gap in the five freeway, the size of you know, a two foot gap that’s gonna hold and hold food delivery for days.

So we need to be able to become a little more self sustaining. And that is my goal. Also with the Corn Man project. I want to encourage to be growing their own food, planting their own food community gardens.

So that’s what’s looking forward after chapter three as well.

Brian: Wow, that’s great, grand ideas, but that’s the type of thing….if you’re anything like me, you have to have something larger to be able to look forward to, in what you’re doing. It’s got to be meaningful. It’s got to have purpose to it. And that’s what I think is so inspiring about what you do.

Charles: Thank you.

Brian: Is there anything that I didn’t ask you that you’d like to answer?

Charles: No, I would just like to say thank you, again, for having me on your show. I know, we touched briefly on this before. But to your listeners out there, you provide such a valuable service, your interviews are great.

I enjoy learning about the other guests, but also your own segments you put up on Instagram are fantastic. I’ve recommended to a handful of people I work with, hey, check out Brian’s business tips for this because, you know, I thought it was really helpful.

How you are able to package your ideas. And I think you put it in such nice bite sized chunks that you can hear the information, digest it. I can write down how I want to use it and move on, I think is great.

So I just want to thank you for a having me back on and be the amazing work you’re doing.

Brian: Thanks so much. I really appreciate that.

Charles: Absolutely.

Brian: Why don’t you let the audience know how they can find out more about Corn Man and your adventures?

Charles: All right, well, you can find Corn Man at CornManOfficial.com. We have a new website, two months old. Everything Corn Man related there.

You can hear the music. You can see the books. You can listen to the audiobook. So CornManOfficial.com.

You can find Corn Man on Instagram @cornmanofficial. And Facebook, The Real Corn Man.

But I will say most of the social media stuff takes place on Instagram. I prefer that platform as of now. But yeah, CornManOfficial.com.

Brian: Fabulous.

Well, Charles Wiley, thanks so much for being back on the Off The Grid Biz Podcast. We’ll have to do this again sometime.

Charles: Thank you so much, Brian. appreciate your help. Stay safe.

Brian’s Closing Thoughts: This is the first time we’ve had somebody return back to the show, after a year’s worth of time. I can tell you that just my memory of the original show, the original conversation we had with Charles, I like this conversation better. I think we got to a lot more, although we needed that first one to really get to know him.

And this one, we got to go a little bit deeper.

There’s some great things he brought up here that I can go on and on about, but I’m just gonna point out a few.

One thing is he was talking about using this one day a year to just build awareness. I mean, that’s really what he’s all about anyway, so his entire core man project is about building awareness.

If you can take that same concept and see, okay, if I can make people aware of one thing that would help my cause or my business, or what have you, what would that one thing be?

All he did is he focused on that, on that one thing of building awareness.

And then he said, What’s one small thing you can do to reduce the use of processed corn?

He just kind of built out a list of simple things that people can do, wearing this t-shirt out in public and taking a picture of yourself and put it on social media. I mean, for one thing, he’s getting himself promoted, he’s getting his project promoted.

But on the other hand, he’s also causing people to put themselves out there and put themselves to be asked, hey, what’s that? What’s Corn Man? What’s that about?

And just starting conversations with people like he said, sparking the conversation.

These are real simple steps for people to be able to take part. And if you’ve got a cause behind your business, or a cause behind what you’re doing, that’s a great way to get people started, just have them try something out, have them do something simple and easy for them to do.

Another thing he mentioned is while writing the book, having issues, you know, back and forth with his wife, as we’re putting together the story and everything, and that plays to any partnership issues that you’re going to have.

If you have any form of partners whatsoever in your enterprise, you’re going to have conflicts, and you got to come back to that same place and really ask yourself, which is I think pretty much the question he’s asking himself is, is this an ego thing?

Is this about me, or there’s a reason why I think this way?

That’s an important step to get to in your life and something that can help you out if you can see that coming. Or when that finally shows up. If you can remember just to pull back and take a walk, step away from it. And just ask yourself, what is this really about? What’s this fight really about and so forth.

Overall, the thing that I really appreciate about Charles is his willingness to grow and learn. He’s not kept in a box. He’s willing to take things wherever they’re going to go.

But at the same time, he’s willing to learn, he realizes he doesn’t know everything about this process. He doesn’t know everything that he’s going to do or how he’s going to do it. And he’s willing to open himself up to new ideas and new ways of putting the message out there. I really like Charles’s attitude. I can’t wait to talk with him more in the future.

Tom Watkins – Murray McMurray Hatchery

 

Tom Watkins - Murray McMurray Hatchery
Tom Watkins – Murray McMurray Hatchery
Murray McMurray Hatchery
Murray McMurray Hatchery

Specializing in heritage and rare breed chickens for small backyard flocks and homesteading family’s.

Join us as we talk with Tom Watkins from Murray McMurray Hatchery about life and times working in a long-time owned family company and just how does it work to have live animals shipped to customers doors!

For more about Murray McMurray Hatchery and what they have to offer, please checkout their website below!

Murray McMurray Hatchery – https://www.mcmurrayhatchery.com/index.html

Transcription

Brian: Thomas Watkins is vice president and McMurry Hatchery.

He’s been working at the hatch for eight years. No previous chicken experience but now he’s something of a chicken expert. McMurray Hatchery is a family owned small business, but they just happen to hatch a lot of chicks.

They specialize in heritage and rare breed chickens for the small backyard flocks and homesteading families. Thomas Watkins, welcome to the Off The Grid Biz Podcast.

Tom: Thank you. Thanks for having me.

Brian: So why don’t you tell us a little bit more about what it is that you do?

Tom: Like you said, I’m the vice president here. It sounds impressive. It really isn’t.

That’s part of being a small family company.

You might get a big title, but I’m still the plumber. I do a lot of building maintenance.

Number one is we have chickens.

And with that, we raise our own breeder flocks and take care of all the chickens. We hatch the eggs.

So here we have large commercial incubators and we hatch out about 150 to 200,000 chicks a week and ship them all across the United States. So primarily to small backyard flocks.

We don’t really do anything commercially for that. So it’s just people want chickens, you know, a couple of laying hens in the backyard or to produce their own meat or eggs.

Yeah, you kind of wear a lot of hats.

Brian: So you said you didn’t have previous chicken experience.

How did you end up here? What’s your life story up to this point?

Tom: I married into it, you would say. My father in law is the president of McMurray Hatchery. So McMurray Hatchery has been around for a little over 100 years now.

All right here in Webster City, Iowa. So we’re in the heart of Iowa. And while the McMurray’s are all gone, went through Murray McMurray and his sons John and Charles and then his grandson Murray MacMurray took over and he had two business partners.

And those two retired and it was my father in law Bud Wood and said eight years ago, I came on with really no intention of being any management plan just to kind of help around and work my way up, you’d say, oh, pretty quickly.

It’s, you know, helps when your father in law is the boss, but you just kind of jump in with everybody. We’re really lucky, we have a lot of great help. Because it’s all hands on deck when you deal with live animals.

So we work really hard when you need to work. And then, you know, take time off later.

Brian: Yeah.

Tom: Oh, absolutely. Yeah I don’t know and now, you just answered enough questions, you can be your own chicken expert.

Brian: Good deal well, and it fits into the crowd that you’re playing into, because it’s what they’re all attempting to do, right. They they’re going from quite possibly not knowing anything about chickens to raising them and so forth.

Tom: Exactly. Like I said, I’m living proof of what happens because I never knew people had chickens in their backyards. And then so we got chickens and went from a few, and then you go from having chickens and they are the gateway animal to other, you know, hobby farming. You get a goat, or you get small cow. You move to an acreage, like so.

Yeah, I’ve done everything exactly that any of our customers are going to do or try to do.

Brian: I imagine there’s a whole lot of customers that have been with you for quite a while, having a over 100 year old company, you’ve got a lot of background there.

Tom: Yeah, so we get calls from people who’ve been ordering since the 70s. You know, the 60s and we have primarily with catalogs, prior to the internet, so, like, they look forward to their catalog in the mail.

Instead of the people still do we still do a really good catalog in the old timers and people who don’t typically get catalogs now they’re interested in that kind of stuff.

So yeah, it’s tapered off you know, there was a kind of a lull in there when supermarket said you know, cheap eggs and stuff like that, where were the business wasn’t that great booming for what we were doing.

There’s the old timers and now we’ve got a really big crowd of people who want to get back into being sustainable. And know where your food comes from take care of themselves. That’s exciting. I really like that part.

Brian: So for people that aren’t aware that you can even buy chickens through the mail.

Can you tell us a little bit about how that process works?

Tom: Yeah, primarily new orders come in online now that the internet rules everything. But we still do catalog sales, you can get requests to catalog and order through the catalog.

We have 110 varieties of chickens, 30 varieties of ducks and geese, 15 different pheasants, you know quail, swans different profiles stuff.

So we’re kind of a one stop shop for small farms, even backyard flocks, it’s anything you’d want. Our typical order is less than 20 birds that’s going down. So we’re really still a lot of small orders and people get one Rhode Island red one black cross are a lot of colorful birds because there might be an urban or suburban lot and it starts with that they want to know where your food comes from, you know, raising chickens is really easy.

And it’s very quick turnaround. It takes about six months to raise a chicken to get eggs.

That’s a really fast as far as any animals go, turnaround for reward. So it’s really neat to see people go through the cycle and they get the birds and they get their eggs, and they’re just through the roof. You know, you get a fresh egg and there’s nothing tastes quite like a fresh egg.

So it’s great for kids. It’s really good for learn about the lifecycle of different things. We do a lot of schools, that they’ll hatch eggs and then they might just take home chickens and say, Hey Mom, guess what I brought home? So that’s unique too.

Brian: Yeah, absolutely.

How are you able to send birds through the mail? How’s that work?

Tom: We’ve been doing it a long time, actually, even before there were airplanes we’d send through the railroads, the railroads carried the mail. And we had really good success doing that.

In the 1960s, when airlines started carrying the commercial air, the chickens were right with it. The chick in an egg develops out of the white of it, and the yolk is a food sack.

And so right before the chick hatches out of the egg, it envelops the yolk. So it kind of pulls it through a belly button and into its stomach.

And so that provides a chick with three days worth of food and water. They don’t need to eat or drink for the first three days. They could but they don’t have to.

So that’s why we’re able to ship day old chicks. And then without really any very special accommodations where it’s harder to ship older chicks because they do need that food and water constantly. Yeah day old chicks right through the the post office.

Brian: That’s, that’s so cool. I remember the first time I had heard about that, and it blew me away.

How were you finding new people?

Because it’s such a very niche audience that you’re going after?

What’s the main way that you’re getting or finding new people?

Tom: It’s not hard to find. If you wear a McMurray t-shirt around, someone’s going to come up to you and go, I got chicks from there.

My parents got chicks from there. It’s a very old timey thing.

Brian: Yeah.

Tom: You know, where people had farms, they have chickens. Some of the new people are, they’re just reminiscing about the you know, going off to grandpa’s farm and that chickens running around and every major metropolitan city, you’re allowed chickens, like most of them, I think it’s 93% of them. You’re allowed some backyard chickens.

They’re buried on how many you can have if it’s ten or six or five or something like that. But so we do a lot of travel quite a bit. So we’ll do trade shows.

We’ll do Mother Earth News Fairs.

Brian: Yeah.

Tom: We’ll do some gardening stuff. Because a lot of people who do gardening, even urban or backyard gardening are interested in birds.

It’s kind of a funny correlation, because everyone who has chickens gardens, but not everybody who gardens has chickens.

Brian: Yeah that’s true, that’s really wild.

Tom: We do stuff like that, um, Homesteaders of America, one of the things I’m really excited about is kind of that growth in that new homesteading movement, I feel like people are getting back to out of the cities and back to the farms or even on small plots of land where they can they can do these things for themselves and take care of themselves.

Brian: Are you seeing a growth this year, with the COVID-19 and everything else and people kind of returning to preparedness and homesteading?

Tom: Absolutely. I think anybody can attest to that, that that’s, anytime there’s a shortage of or the question of the shortage, we will see spikes actually when the we can tailor it by the stock market too. If the stock market goes down, then we actually have better sales.

That’s a comfort thing, you know, and during World War 2 it was recommended that every family member have two chickens, because they provided for your own necessity.

So you can provide eggs for your family. It’s little things.

Brian: Yeah.

Tom: It could be the price eggs in the grocery store. Price of chicken doesn’t affect too much. But those things will see new customers come looking for the route going right to the source.

Brian: That makes sense.

You certainly have a name in the industry. Do you have people that come across you randomly online?

Do you guys do any form of online advertising or anything of that?

Tom: Oh, yeah, you have to, we did it for a while. So like 2015 and 2016, we were sold a minimum of six weeks out like you couldn’t get a bird for six weeks for two entire years.

So we kind of scaled back on on the advertising we did.

I think that kind of beat us in the butt later on down the road, you know, 17 and 18. But the traditional advertising stuff you advertise on Google AdWords and things like that.

We do advertise in certain magazines, Backyard Chickens, Hobby Farms, you know, the things that correlate well to exactly what you guys are.

Brian: Yeah.

Tom: People will want to take care of themselves and be more sustainable. People want to be off grid chickens are number one on the list of things you need.

So if you think you’re going to be able to have a long term success, chickens are very easy to do that with lots of different types of stuff.

Brian: What’s your top selling product?

What is the top breed?

What’s the main thing that you see the most of going out?

Tom: Chicken owners are kind of traditionally split between egg layers and broilers, so your broilers are your meat chickens are number one on chicken is the broiler.

It’s a Cornish Cross, or Cornish X Rock, that’s far and away the number one bird we sell people are going to home butcher their own their own meat, it’s a really great way to do it.

You know, it’s not factory farmed in the worst possible conditions, you have full control of the life of these birds. And so you give them a better existence, even a shorter existence.

Then down from that it’s our best egg layers. So we have a Red Star Chickens a really nice brown egg layer.

The Pearl Leghorn, which is industry standard white eggs, that’s at the store, you’re gonna get at the grocery store. Really the things that are gonna lay the most eggs.

And then you know, we could go down and then it’s more fun birds, we do have, like I said 110 varieties of chickens, we get a lot of orders that are one of this, I want a really good egg layer, but then I want a pretty bird too.

So Barred Rocks, Bard Plymouth Rocks are American breed, they’re very traditional, they would have been on everybody’s farm 50 years ago, those are really popular.

Brian: Oh that’s fabulous.

We had Frank Hyman on the show last year, who wrote Hentopia, where he talks about how to build your own coops and everything.

So my wife’s in the middle of building a chicken coop. And she’s a gardener, and now she’s adding in the chickens. And so she was going through your website couldn’t believe all the different breeds and everything on there.

There’s so many different ones, just great pictures online, it’s really cool. I really want everyone to go check that out.

You’ve been involved for eight years. What do you like best about this business and your industry as a whole?

Tom: Like I said, I travel a lot and I get to meet a lot of people. I love talking to people. I love talking about that, you know, that they visited their grandfather’s farm in the 50s and 60s, or, you know, their kids are getting into chickens now and just the stories that people have to tell.

I hate to say the good old days, because that’s tuff to beat, you know, internet and air conditioning. But it is a simpler time. And people have really good memories of those, you know, going out and doing the chores. Might have to clean out the chicken coop and stuff.

But I get to meet a lot of people, I really love doing that. I love that.

I also do work with all the chickens, um, I breed different lines and stuff as well.

One of the things I like to think about, it’s like, alright, I’m gonna be here for 20 to 25 years, my kids will take over hopefully, but I can affect, you know, the genetic lineages of these chickens for another hundred years, like I could, if I wanted to select for a certain color or a certain variety that you can really improve upon what you have just by the different parent lines and things you can do.

So that’s kind of a really daunting, but really exciting thing that I like to do.

Brian: Yeah, absolutely.

Tom: You can, you’re gonna affect the long-term chicken owners.

Brian: It’s a great perspective and something I think most people don’t even take into account when they’re thinking about being involved in a business like this.

So now if you can change one thing about your business, what would that one thing be?

Tom: Right now we’re our kind of our biggest limitation is we do go through the United States Post Office. So if you’re following in the news that has been an issue chickens are, they get special handles and they get priority handling, we don’t have big issues.

But I would like to see a different way to do that, too. We go all across the United States, every week, you know, we hit all 50 states. We could get there in a more timely effective manner, it typically takes two days, two to three days to deliver chickens and they are live animal. And so if we could speed that up, even to the fact that you were not really allowed to ship express or overnight.

Even to allow that that kind of delivery service for for live animals, I think would go along base in in for in for the industry and for the animals themselves.

So that’s one of the things I also am working on.

Brian: Absolutely.

So if we were to talk again, say like a year from now, and we were to look back over the last 12 months, what would have had to have happen between now and then for you to feel happy with the progress in your business in your life?

Tom: You know, if we can go through 12 months, and I have all employees that are healthy, and we have birds that are healthy, and we’re still able to ship chickens, I’m going to be through the roof.

There’s so much uncertainty going around with COVID-19. That’s where we’re at.

You know, keeping workplace open is very difficult. Especially in an industry where we’re not able to isolate, we’re not really able to work from home. You work with the live animal like and there are no off days, there’s not an ability to just be gone or to have time off, keep the wheels going.

We’ve been around a long time and I don’t foresee that changing. So we can weather a lot of storms. And we have obviously a couple of world wars. But there’s a lot of things, you know, I’m pretty easy to please.

Brian: Well, that’s great. What advice would you have to other business owners that are looking to be involved in a business like this?

I know you didn’t start it. Everyone involved there kind of grew into it. What advice would you have to someone who’s either getting involved with a stable heritage business like this or that starting from scratch?

Tom: So with the rise in the poultry industry, not in poultry, like the backyard flock movement, there’s a big influx of hatcheries, like boutique hatcheries. It’s just people who say, I’m gonna I can raise birds, like, my birds lay an egg, I can collect that and you buy a little incubator, and you can hatch them and sell them, you sell them on Craigslist, or you sell them on Facebook, or pretty easy to put up a website and do that stuff.

It’s a very small industry too, even for players and I’ve been around a long time, like we’re pretty big, but we’re also very small. And it’s the same with all of the other hatcheries.

There’s five or six hatcheries comparable size, you know, and then you start getting into the Tyson’s and things we’re talkingma couple 10s of millions birds.

That’s a different, different world. But we all know, everybody, like I know every counterpart in every other hatchery we’ve met. And so even if you’re just starting out, and you want to get into this, it’s a big industry, there’s lots of room for people.

But reach out and talk to somebody like I’m available, call me up, I’ll help. The more that we work together, the more power our industry has like, and the more we can work together, the more we can lobby the post office to give us better shipping. So you know, I don’t want to fight anybody. I want to work with everybody. Everyone’s got a specialty, everyone fits in somewhere.

Let’s figure out how to make it work together. I think that’s a great attitude. And something that’s too often forgotten in dentists that we’re all against each other when actually if we just find our spots, there’s room for everyone.

Like I said, 93% of metropolitan areas allow chickens, let’s get to 100. And we work together and we can we can get there that you’re talking 300 and 50 million people in United States and only 4% of those have chickens.

We’ve even thought about chickens, even knew you could do chickens. So yeah, that leaves a lot of space.

Brian: A whole nother line of conversation there. But I’m just curious, did you ever raise any type of animals growing up? Did you grow up around animals?

Tom: I grew up in a very small town about 200 people. So I was very rural. But we lived in town, all the 200 people I did farm work, you know, I work with cattle. We did grow crops, mowed a lot of lawns and stuff like that.

Brian: Well, you’ve heard a lot of stories from people that have just started out of nowhere, and started started doing chickens. Do you see a huge value in…..well, I mean you mentioned like children growing up around it.

Tom: Yeah. Oh, yeah.

Brian: You were able to see the life cycle and everything.

But what what else have you seen as far as that goes? What value do you think that that really gets back home when when someone brings chickens home to raise?

Tom: Like said they’re super easy to raise, they we literally wrote a book called, Chickens In Five Minutes A Day. That’s all it takes to raise chickens, you get them, they need a little more care on the front end. But on the back end food, clean water, pickup eggs, like they have enough space to just be really happy.

They can take care of pests around the house, eat lots of bugs, lots of spiders. They’re beautiful, you know, chickens are absolutely beautiful.

Their yard art is moving art. And that’s where we come in, we have a lot of varieties that are just really pretty.

You know, I have four kids too. And like they’re great chores for my children like, six and seven year old. They take the scraps out from dinner, they feed the chickens, I get the eggs like they get they have chores to do, they have responsibility and they like doing it because they like chickens are neat. Chickens and kids go hand in hand.

If you don’t have kids, chickens are still great. It doesn’t take a lot of time. It’s not complicated. You don’t need a complicated setup.

You know, if you had a cow, you’re committed to infrastructure, you’re committed to a you’re committed to high expensive stuff. Usually chickens eat half a pound of food a day gets four ounces and gets a third pound. 50 pound bag of feed is several months worth of food for chickens. Six months of the year cost to $14 to feed a chicken. So that’s pretty low costs for and you’re gonna get eggs out of the deal, eventually. Egg a day.

Brian: Yeah, no that’s really, really cool. And it’s a great, great message to have out there. That’s really neat. You said you have a have a book. It’s called, Chickens In Five Minutes A Day.

Tom: Yeah, I have to rewrite that that’s on my to do lists. We had it published probably 10 years ago. And we didn’t do enough reprints that it went of out of print. So that’s on my to do list is to rewrite our book.

Brian: Good, well we look forward to seeing that.

Tom: Yeah.

Brian: So I’ve asked you a bunch of questions. What am I not asked you that you like to answer?

Tom: Pretty good questions.

How do we fit into what your guys are trying to do?

What’s the overall message you’re trying to send?

Brian: We tend to talk about just the business side of self reliance. So we talk to a lot of businesses that either play toward that specifically from the products they produce, or they play toward in their entire infrastructure.

So we’re just happy to have you here and talk about it from a perspective of having this really solid, historic background and the whole thing, and while at the same time encouraging other people to be productive. So we really, really found this interesting.

Tom: Yeah. One thing that I didn’t touch on but, outside of eggs, getting baby chicks, like their industry and of themselves. If you go to farmers market, you know, there’s someone selling fresh eggs and they could be anywhere from $2 to $12 depending on where you’re at. And you know, what type of breed they’ve got, how there’s some really super dark chocolate eggs, there’s blue eggs, there’s green eggs, you know, white eggs.

A lot of people don’t know that eggs come in different colors.

So that’s a business people do, especially if that’s from not just a off grid or self sustainable people, you’re gonna have a flock to produce for yourself and to sustain. To keep regenerating your birds, you hatch eggs, you get more chickens, you raise them up.

But that’s a source of income to my grandmother, that was grocery money was the chicken egg money. We’re still there, it’s just more of a specialty market.

Farm fresh eggs are, I don’t know, anybody who has too many farm fresh eggs. There’s someone looking for them, and they’re looking and you can sell them at a premium.

People care about how their birds are raised, and nobody wants to see, you know, the factory farms. So if you can, look in your backyard, and they can see the chickens running around the chickens are happy.

Then that commands its own premium when you go to market with these eggs. Like that’s a business perspective to this as well. And it’s the same with meat.

So that’s eggs, but it depends on your state, but you’re allowed to produce so many birds and home butcher. There’s a lot different some regulations there.

But it’s pretty easy to look into for yourself. You can raise your own broilers your own, raise your own chicken meat. It’s very easy to do my family wheats, my two brothers came and we did about 300 birds between us and half a day.

So we filled everybody’s freezers full of chicken, we have a year’s worth of chicken like fabulous for for half a day’s worth of work.

Wait, I knew how those birds are raised because I did it. So there’s no we don’t have issues with that you’re going to have on somebody’s shed somewhere. But yeah.

Brian: Peace of mind is really helpful.

Tom: Yeah. And so that’s another business side of things. You can and it depends on your state and how many you can do at a time. The US you can look at the USDA, and they’ll give you a definitive answer some states, I think it’s less than 1,000, which is quite a few birds. There’s business opportunities here for people as well.

Brian: So that’s great. So what could a listener do if they want to find out more about McMurray Hatchery and everything you guys provide?

Tom: You can go on the website and the website’s a really cool resource. We have a catalog. We’ll mail out catalogs to people if you don’t have internet or you’re not big on online shopping. So we’ve produced a catalog since 1919.

It’s changed a few times but it’s really cool thing.

McMurrayHatchery.com. Like I said, we have breed photos, breed profiles, you’ll see the full selection of everything that we do.

We’re on YouTube, you can see some videos we’ve done on YouTube or Facebook. All of the social medias, you can tweet us.

Brian: Well Thomas Watkins is the Vice President of McMurray Hatchery. Thanks so much for being on the Off The Grid Biz Podcast.

Tom: Yeah, thank you very much.

Brian’s Closing Thoughts: That was really cool meeting up with Thomas here and finding out the perspective of somebody who married in to kind of a legacy business, like this hatchery.

And at the same time, they’re still small enough that he can say, Hey, I’m still the plumber, you know, I’m still doing a lot of the work that no one else wants to do, I do whatever needs to get done. That’s cool.

That’s really neat that there’s something really neat and inspiring about that.

I like when talking with Thomas about their ideal customer, how he basically says it’s just people who want chickens, you know, and it’s almost more of who isn’t his customer.

I like how he framed that, because he’s they’re not looking to just retail out to large chicken farms or hatching operations, they’re looking for the backyard person, they’re looking for the person that’s starting from scratch, they’re looking for a person with a small group of chickens, or is just starting out in the chicken world.

That’s really a specific niche and something that is cool to see somebody taking on. And really being unapologetic about it.

He says that catalogs still exist. They’ve got physical paper catalogs. And this is something I’ve discussed quite a lot on my daily show, Brian J. Pombo Live, when we’re discussing the fact that a lot of these older mediums haven’t died away, they’ve just taken on competition with online versions or with digital versions.

And so you’re still have a lot of paper catalogs out there. In fact, I came across an Amazon.com paper catalog that they sent out for people that they knew had children, I think it’s for people in their prime program that have children, and it was a special children’s toys catalog, specifically for Amazon.com.

You can’t get more online than that yet, they’re using paper catalogs, there is a value in using some of the older mediums even more valuable now than in years past when it was the only medium.

It’s something to keep an eye on when you hear people that use that, see why they’re using it and how it could be valuable how these analog versions of the same things that we see on a regular basis online, how the analog version, it has a value unto itself.

It’s interesting.

It’s cool that Thomas and his company have been able to take on this rise in sustainability like he discussed and how homesteading is back on track and growing in popularity, especially with all of the happenings of 2020 the COVID situation and everything else.

People are looking to be more self reliant, they’re looking to have more stability in their life. The fact that they’re able to profit off of that after providing this service for so long.

And now really being on top of it and being able to handle this this rush of new customers. I think that’s really great to see and I wish Thomas all the best can’t wait to see what they have coming up in the future.

Gianaclis Caldwell – Pholia Farm

Gianaclis Caldwell
Gianaclis Caldwell
Holistic Goat Care
Holistic Goat Care

Some people are just experts in the subjects they excel in.

Others are experts with a joy for helping others and learning from those they interact with.

Tune into this podcast and checkout some of the links below, and it won’t take long to get an impression that Gianaclis is the latter.

Now, I could spend time talking about her love for Nigerian Dwarf Goats here.

Or perhaps her extensive knowledge in Cheesemaking.

Possibly even her 6 nonfiction books or her ventures into fiction writing.

Maybe you’d even like me to spill the beans on her thoughts on speaking and teaching classes?

Well I’m not going to do that, no, not at all.

But if you want to know more about the subjects we cover in this episode, please checkout the links below, because Gianaclis is someone you’ll want to follow and learn from!

Checkout Gianaclis’s books, future classes, consults and more at her website and Facebook page –

https://gianacliscaldwell.com/

https://www.facebook.com/gianaclis/

For more about Pholia Farm – https://pholiafarm.com/

Transcription

Brian: Oregon native Gianaclis Caldwell grew up milking cows, but was lowered to the goat side where she remains a committed devotee. She was a commercial cheesemaker at the Caldwell Off Grid Dairy Pholia Farm for over 10 years.

She now milks her Nigerian dwarf goats just for pleasure. In between writing books in which he has six, speaking, and judging cheese, which she considers the most fun.

Gianaclis Caldwell, welcome to The Off The Grid Biz Podcast.

Gianaclis: Well, thank you, Brian. Thanks for having me.

Brian: Yeah, so why don’t you tell us a little bit about what it is that you do on a regular basis?

Gianaclis: Oh, gosh, it sure varies from day to day. And I was just talking to my mother about people who are drawn to this kind of life really have to be nonlinear, because you just can’t really schedule your day or your week sometimes with animals and farm life and that sort of thing.

So still milking the goats, you were very correct and I do it for pleasure, love having them can just working with the animals. We’ve been breeding the Nigerians now since 2003, and have developed a good name for the breed or as a breeder, I should say, of Nigerian dwarfs. Particularly for strong, long milking animals and with good milk production for that breed.

And that’s, that’s something that’s hard to imagine. And we’re getting older now, of course, as we all do. But it’s difficult to imagine giving up but that process of working on a breed and all those those genetics and all those improvements, and of course, there’s this addiction that every goat person will confess to.

I think about waiting for those babies to come every year. And goat babies are there’s a good reason that they’re all over YouTube and such.

They’re they’re so appealing, and they pretty much stay that way as adults.

So we work our local farm is mostly a pleasure farm now, we do Airbnb with a couple of farms days we have, and that keeps us busy also, but it’s a great income stream for the farm supplement a lot of the feed bills and that sort of thing.

And then working on books, which you said correctly, six nonfiction books and now I’m switching to what was originally my first passion which is trying to and I say that because I want to be humble about this, I write fiction.

And then we also are caring for elderly parents and current with all of that and that’s a wonderful thing to be a part of that certainly is a ongoing team team. Source of activity for us.

Brian: Absolutely.

What drew you to go after work in on a dairy?

Gianaclis: Well, it was a family dairy here growing up so wasn’t a commercial dairy.

But I had been dairy cattle for each leader and just always loved cows and had that typical kind of superior complex that dairy cow people have over goats. And that our youngest daughter was six or seven at the time and she wanted to get be a part of the livestock project.

I was just ready to get a cow again, got to a point in were my husband’s Marine Corps career and our property where we could have a milk animal. Our daughter was too small to handle a cow and I thought, well, maybe I should consider goats.

And so we got a couple of these Nigerian dwarfs because they’re so small that it’s easy for a child to handle and I just assumed it would be, you know, nice thing but fell in love with them.

They’re so much more interactive than a cow is and a little bit more trouble in some ways because they’re such thinkers that they’re so easy on the land and the biggest thing I like about working with them when no milking is they don’t have that long tail to smack you in the face with.

Brian: Yeah, yeah, absolutely. Yeah.

Gianaclis: Oh and the fact that the manure isn’t floppy wet all over the place.

Brian: I grew up around cattle also so yeah, I get it. lol

Gianaclis: Dairy cattle or beef?

Brian: Mostly beef.

Gianaclis: Beef. Yeah, yeah. I still love cows that they are definitely a different, different mindset for them and they can afford to be that way when they’re so big, smaller the animal typically the more they have to think their way out of situations and bullying.

Brian: Yeah, absolutely, that’s great.

What led you to jump into kind of the public arena and becoming a public figure and doing writing and everything else?

Gianaclis: When we moved when Vern, my husband was getting ready to retire from the military. We were down in Southern California and we knew we could come back to this piece of the family land that my was left on.

My parents started by 220 acres when they were in high school here in Southern Oregon, back in the 40s. And this piece of it was going to be going to me eventually.

And it didn’t have any power on it yet and just was, it had a large cleared area and it was the early 2000s then and right about when you were starting to hear a lot about goat cheese and small farms and Creameries and I’d already been making cheese at that point and really, really loved the process.

I love processes where it’s a merger of science and art.

We were some things are under your control, some things aren’t and it’s ever changing.

So I very much enjoyed the cheesemaking and we thought about the farmstead creamery and fell into that that little romantic crevice that many people still do. Which isn’t a bad thing, but it being a such a romantic thing to do, and a way to come back to this land and be closer to our parents.

And all that was true. It was great, really loved the whole process.

It was all consuming, though.

At that point, when we decided to move back here, I’d been doing fine art for many years. And that was my focus of what I did. I did have solo shows and just loved thinking art. And I had this idea that I would still be able to do that.

It rapidly became evident that I took the time to make art, I would be taking away from work that needs to be done here at the farm. And somebody else would have to do that. I couldn’t feel comfortable with that.

Writing, nonfiction. When it became obvious that after we got started, there were many people out there that wanted that knowledge how to get started in a small scale creamery, and how could they do it and you start getting calls and emails and people wanting your time.

I thought all maybe this would be a good opportunity to try to write a book, write a book, take the time to do that it would be a resource for people, then I would learn a lot.

And it would just be something that meshed in with what we were doing. I wrote a proposal and it was picked up by Chelsea Green, which has been one of my main publishers, and I love them and what they do.

And that just became an addictive process because as with cheesemaking, it’s a process by the research, there’s a lot of growing as far as having people read and criticize and taking those criticisms to heart as like thank you for telling me that these pants make my rear end look big.

You know, you really have to want to be open.

And I gained as much as anybody from writing and every time I try to write it’s that same thing again. So it just kind of fell into that. And then we were members from the beginning of the American cheese society, co-founders of the Oregon Cheese Guild in 2005, or six when it got started. Then became more involved in, I won’t say the politics of cheese, but the bigger world of cheese.

Vern, my husband, is currently finishing up his last year as a board member of the American Cheese Society and once I stopped being a commercial cheesemaker, and I was able to be a chief judge or judge at competitions, without there being any conflict of interest.

And that’s been a wonderful, challenging, exciting and delicious thing to do.

You know, so it just kind of happened organically over that period of time. And I love that about life. Sometimes you follow one thing and if you just try to do it well, it usually leads to something else that you never would have never anticipated and got to go with it.

Brian: No, that’s a great philosophy.

How did you fall into doing speaking? Was that after writing your book? Or how did that come about?

Gianaclis: Well, I’ve always liked to teach. And I think that I was aware of that. Once I wanted to become a 4-H leader even, you don’t have to know much. And this may sound like, I don’t believe you should know should know much. But there’s always something you can share or teach to somebody just beneath you in their knowledge.

During and by sharing, you learn.

People ask you questions, and if you’re humble, you say, I don’t know, but I’m going to find out and you learn and you learn and you learn.

So I think teaching, speaking is a way to make your brain keep working. And to see the enthusiasm of others is very, few will view your own work. You know, seeing what you’re doing through others. That passion that you once felt about something, it rekindled it so it I kind of feed off of that.

I’m not a social person at all. But I do love teaching, speaking. Parties, I’m not that good unless it’s a cheese party and I’m teaching.

Brian: So did someone ask you to speak the first time or did you seek it out? How did that happen?

Gianaclis: Well, if you mean speaking at larger events that definitely coincided in my memory anyway, to the when you write a book. That’s something you really are signing on for when you write a an instructional nonfiction.

And even if you wrote fiction, you’d be expected to speak, although it’s usually in a smaller venue.

So I think if you’re not ready to sign on for that, it’s unlikely that no matter how good your idea for a book is, a publisher is going to feel like you’re not being part of a team.

So being part of the team for promoting your book involves that.

Brian: Absolutely, absolutely.

So that came along with your deal with Chelsea Green?

Gianaclis: Yes, I believe so I honestly haven’t thought about it and I don’t tend to remember or pay attention to try and remember all the things that have happened along the way.

But yeah, I was teaching before then and, you know, working as artists in residence at a school and in talking to the kids and things, but not speaking, as far as larger venues go.

Brian: Describe the type of person that was interested in the same topics that you were interested in the ones that would get involved and purchase your books and maybe you became friends with along the way, what type of person would that be?

Gianaclis: Well, there’s quite a spectrum from people now that I have six different topics or six topics that cover different areas.

You know, from people who just want to learn more about making cheese to people who are tastemakers that want to try to perfect their craft And then of course, on the business side, people who are thinking about doing this as a business. There’s definitely a lack of information that’s easy to find.

I knew that from trying to find it myself.

One of the more recent books on goat care and know how to approach a whole herd management from a holistic standpoint, which includes everything from herbal to traditional, but there I used to be a nurse.

I was a nurse first and that the LPN LVN. But when you’re a nurse, you learn to assess systems and you look at what you can interpret from the health and health symptoms present in a patient.

So you do that as a herd manager to you should be anyway, observing for changes in that homeostasis that indicates animals taking care of itself. So helping people to learn to look at their herd, that way is what that book is focused on.

And then what to do when it’s not going well, which every go owner stacks up a lot of information about that. And I definitely, always count on tapping into other people’s knowledge.

For any subject I try to write about or speak out and there’s for as much as you learn a lot goes out the other side of your brain to or isn’t accessible anyway in the moment.

That’s right thinking we got to always try to stay humble or otherwise you’re gonna get smacked upside the head by karma and the universe.

Brian: Absolutely.

What do you like best about your industry in your career as a whole?

Gianaclis: The cheese and food in general in the industry, but the small scale cheese and even some of the mid to large scale producers, it’s such a small worlds that it was, it was so embracing and still is for the most part. new people coming into it that you felt immediately part of this community.

And this is on the cheesemaking side of it.

Not that I’m mentioning right now. It was just so welcoming and so supportive and Oregon here where we are in particular, the guild is just, you know, no one is worried about competition.

There are a few that are, but for the most part, people are like, Yeah, get on board.

The more the merrier.

It’s a win win for everybody, and supportive and that’s, that’s wonderful. And then you bring in the fact that you’re talking about making something that other people love.

That’s one thing I found really gratifying compared to doing artwork, artwork you’re doing usually from yourself, it’s sharing some inner part of yourself. And that’s a very vulnerable thing to do, and isn’t always very gratifying and there’s nothing wrong with that.

But when I switch making cheese or when cheesemaking took over my life. It was so gratifying.

You know that have people try this thing and find out, you know, have their eyes light up and that they never knew goat cheese could taste like that and just super gratifying.

So that’s been been a really wonderful part of it too.

Brian: And why do you think that is, that distinction between those two worlds?

Gianaclis: Which the cheesemaking and art?

Brian: Yeah, between cheesemaking and art? Why is one more gratifying, do you think?

Gianaclis: Well, we all got to eat right and there’s really no, you know, that old saying now that quickly to someone we to be man part through their mouth and or through their stomach, that the quickest way to I think it really is true.

If people like to eat and there are very few people who don’t.

It’s a way to make a connection pretty faster than art is.

And the same way when it now that I’m going to suspect the fictions that will be more like art. As far as no matter how good of a book you write, there will be people that hate it. And they will.

But I guess that was true with the cheese a bit too you know you people who think they don’t want goats and have it stuck in their head that much less so food is an instant connection.

And this is why families gather for meals is why people are missing going to restaurants right now during the pandemic and just having that social thing centering around food.

Brian: It’s a great point is it since you bring it up, but how has COVID affected your life and in this this lifestyle that you’ve kind of chosen?

Gianaclis: Well, gosh, it’s interesting because if we had still been commercial tastemakers, it would have affected it much more greatly.

But the fact that we had already stopped it really hit us the most through the loss of Airbnb or pharmacy income. Oh yeah, yeah, cuz we shut that completely down until the first of July. And that was, it was definitely a tough period in that regard.

But, you know, another thing to the universe that also coincided I bought, all by speaking events were stopped also, classes are canceled. So that whole income stream went away also and gratifications stream if you will, was dried up.

But it coincided with our my husband’s parents, and my mother needing extreme amounts of our time is actually a wonderful time to have all that extra time if you will, to focus on something else. So it all worked out fine.

And we’ve opened up the Airbnb now with a lot of stipulations on masks and distancing and rules for contact, as well as how we take care of the space.

In between guests and now that most people are accustomed to doing those things, and it’s not new news to them, it’s going along very well.

Brian: Oh, good. Well, I met so much of that’s necessary right now.

How many guests can you accommodate at one time?

Gianaclis: We have two farmstays, but we’ve only opened one up for the season, because we felt that that was the best approach to keep the interaction between guests down.

So if we had one step that you know, wanted to be in a shared space, because there are certain parts of the barn that are shared spaces, that it wouldn’t overlap and make it anybody so awkward.

But we had an old Airstream trailer that we fixed up and three to four people can stay in that and that’s the one that’s open right now. And then the other ones a little little tiny building that we call the bunk callus that is has a justice two people capacity.

So it’s not like an inn by any means.

Brian: Oh, absolutely. Well, that’s really cool. I mean, and you have a variety that you’ve gone through just the past few years your life, it’s just..

Gianaclis: Yeah.

Brian: It’s such a great mix that’s cool.

Gianaclis: Yeah, you know, I’ve always felt even when I was young, or maybe in my late teens, I started feeling like life is really short.

And you got to get going, you know, if you’ve got something you want to do you better get started. And not wait.

You know, not dive in recklessly. But don’t keep waiting until you think you’re ready. Because if you do, you’ll be waiting forever, pretty much.

And Vern, my husband. He’s also very malleable that way. We always felt like if something’s not working well, in regard to…I’ll give you the example, being the cheese production, I still love making cheese and I miss making cheese commercially and selling it and then seeing people eat it, but it was not the right time to continue it.

We’d lost, or not lost, but our our children, adult children and moved away. And so that element of help went away.

And I was doing more and more traveling for the books and I really enjoyed that.

Then physically just getting older faster than you thought, were that sort of physical work of keeping up with everything help the number of goats I needed to manage.

Then I was the main cheese maker, also. The main goat care and the main cheese maker. It just becomes too much.

So I know let’s sit down and we’ve talked about what in our life couldn’t give what doing are we not ready to give up?

But what could we do without and probably be okay and then move forward from there. I miss making art, you know, I miss riding horses. I’m of that age where I don’t want to get broken.

So as much as I missed them, it would be really silly to start that up again. That’s how it is.

I think we’re kind of meant to enjoy things and parts of life, whether it’s when our children are really little, and then remember it and realize that you can’t have and do everything at once. That’s the way it goes.

Brian: No, that’s a great point.

So if we want to talk in like a year, let’s get you back on the show or something like that.

We look back over the last 12 months, oh boy, and just looked at where you’ve been what you’ve done.

What would you say would have had to have happen for you to feel happy about what you’ve accomplished?

Gianaclis: Well see now if I had an answer for that, I would be breaking my own philosophy, wouldn’t I?

Because I think, you know, if I’m really gonna follow what I said, it’s that I don’t know. I’m just trying to make good decisions now.

And I could fantasize you want my fantasy version?

Brian: Sure, let’s hear it.

Gianaclis: Okay, my fantasy version is that an agent decided my manuscript for this novel is just fantastic. And she’s going to shop it around and let’s see, our parents are all stable, and we’ve bought an RV. And we’re traveling to places and beautiful parks in the US that I’ve never seen. There you go.

Brian: Oh, that’s good.

Gianaclis: Oh and somebody moved into the farm to care for the goats because I don’t want to give them up either.

Brian: So how many goats do you have?

Gianaclis: We’re down, I’m down to milking only about seven. And then there are a number of goats and retired goats. So I think it’s only around 20 or so now, like at the peak, I milked 40, because you need to need a decent amount of milk to to make cheese and make it fairly efficiently.

So that, you know, you’re probably trying to get in the picture and because we live off the power grid, managing that system means that leaving this place if we leave for a few days.

Somebody’s got to be here to understand how to read all that and how to make sure that it seems cared for properly. We really have tied ourselves down.

And thank goodness, we really love this piece of land and love our place. But it does make that little fantasy I just shared a little bit implausible.

Brian: Sure, sure.

So what advice would you have for other people that are adventure seekers like you or I don’t know. how would you define yourself? First off, what would you call yourself?

Gianaclis: I don’t know. Farm girl, I guess. Yeah.

Brian: I think that’s a common thing that we see with both guests we’ve had on the show and yeah, listen, that they don’t really they do so many different things and go in so many different directions. They couldn’t just label themselves with one thing.

Gianaclis: Yeah, and if you are running a farm or a small piece of property, you do have to be a jack of all trades and to be able to fix things and he grew up like I did without money as a resource. You learn to make your brain your resource and you learn.

When we were first starting to do our own construction and plumbing and electrical. I thought I had to hire somebody. And then I realized, well, I can’t afford that. Hmm.

Do you think maybe I could learn it. And that was even in the days before YouTube that you go buy a couple books. And you read and you pay attention and you realize, well, that’s how everybody gets to be a master of something, they just study and practice.

So why not do that on your own stuff, and it’s definitely been, and that’s something we also love to do. We love to remodel houses, and it’s just so many things to do.

I feel very blessed and lucky that there are those things to do and that you know, despite how crazy the world is right now and has been off and on since we moved out of the trees and into the rest of the continent.

You know, there’s also lots of things to always be grateful for, and to try to focus on as positive.

Brian: That’s great. Yeah, absolutely.

Are there any other questions by then that that you’d like to answer?

Gianaclis: Oh, I don’t think so. I slipped up things about being off the power grid in there. And, and that’s something to people. Yeah, I guess I’ll speak a little bit about that for a second that for people who aren’t off the grid, that also sounds very romantic.

And I think it’s something we try to with our guests and anybody that comes to look at our system, ground people in the fact that first if you’re trying to be green for the planet sake, getting renewable energy and being grid tie is better for the planet.

So don’t think that we’re these wonderful examples of how everybody should be in that regard. But it also is a it’s another job.

Living like this, and it’s one we’ve adapted to and really appreciate as far as you don’t have a credit card for power, you only have a bank account and that bank account is filled by the sun and micro hydro we had and then in the worst cases a generator.

You can’t stand it just by plugging in. You know, you’ve got to think and I like that way of living for the most part.

But then again, I’d love to have a hot tub so that’s another fantasy is to live somewhere where we can, we can just plug in. So be conscientious that it’s easy to spend your life as a role model for how everybody should do it. But that’s not true.

And that’s not honest.

And I want people to understand that too, that they shouldn’t avoid doing something because it sounds hard, but they also should boot camps approach it from either side, the romantic side or that’s going to be too hard. somewhere in the middle is is the truth.

Brian: Absolutely. That’s great.

What can a listener do that wants to be able to follow your exploits online or be able to find some of your books or anything else?

Gianaclis: Yes, well we fully a farm has a website, pholiafarm.com. I have a website slash blog, which is my name GianaclisCaldwell.com.

Then we have the Facebook pages for both myself and the farm.

And I do my best to keep up on Instagram. But it’s for myself and for the farm so they’re all those three people can find email links from that and and message as the books of course are on all the usual online sites.

And through the publishers and I’m sure in a few stores to immigration one is a yogurt and keeper making book published by Storey which is probably will be the most visually appealing of the six.

So thanks to Storey’s, great work. It’s called, Homemade Yogurt and Keefer.

So, if you’re looking for some probiotics, including those in your life, hopefully that book will help.

Brian: That’s fabulous.

And what if someone would like to would like to come and stay on your farm at Airbnb?

How would they look that up?

Gianaclis: Yes, they can certainly look on Airbnb. And we’ve been doing this for long enough now I think about nine years that our listing comes up pretty, pretty high on the rankings.

So it should show up but it’s are also links on our on the Phila Farm website (philafarm.com).

So you can you can take a look at them there and if you can’t find it on Airbnb, we love having guests here. It’s been another one of those things where, as I said earlier, you start seeing what you’re doing to other people’s eyes.

So you can share a bit of that spark with somebody else and have them fall in love with goats or the fresh air and the beautiful stars, learn a little bit about the power consumption.

So when they leave, maybe they think more about it.

It’s nice for us, makes us feel good about what we’re doing.

And the income is helpful as well.

Brian: That’s awesome. Thanks so much for being on the show. Gianaclis.

Gianaclis: Yeah Brian, thank you.

Brian: Thank you for being on The Off The Grid Biz Podcast.

Brian’s Closing Thoughts: Was a really cool conversation with Giannaclis. I really had a good time. She reminds me of a quote that a friend of mine always uses a line from Helen Keller, which says, “Life is either a daring adventure or nothing at all.”

And it seems that’s Gianaclis’s life, it’s just a constant adventure. She’s just going from one concept to the other. And, the way she talks about, it seems like no big deal. But if you actually think about all these different steps, and all these things that she’s done, she’s done so many things that people go their whole life without ever doing.

But those things that people are always interested in doing. Like she said, there’s romance behind so many of these ideas, when you get down into them, they tend to get a little bit dirty and a little bit messy.

But at least she went out and did them. It’s really cool.

There’s a couple things that she said that I want to point out.

One is that food is an entryway. That it’s quicker to get to a person’s basically to get to a person’s desires than through art, getting through via the stomach, you know, and reaching them that way. That was very interesting.

I’ve never quite heard it put that way, though. I’ve known a lot of artists that we’re also into the culinary arts. That was interesting.

I like her perspective of being a creative person in kind of an entrepreneurial role. And doing these projects over and over.

Each one is like a little art project for her. And it’s very cool to think about it in those in those ways.

I also like that she hasn’t held herself to labels, you know, she’s not just a cheesemaker, or a dairy person, or a, an Airbnb person. You know, she’s, she’s done it all, and continues to do it all. And just, you never know where the circumstances are going to lead you.

She’s very much of a free spirit and a very cool person to talk to and I think a really great addition to our conversations here on Off the Grid Biz Podcast.

Jason Smith – Adventures In Homebrewing

Jason Smith – Adventures In Homebrewing & Austin Homebrew Supply

From experiments in brewing while serving in the Army to now over 20 years in the Homebrew industry, Jason Smith joins us to talk about the joy of Homebrewing and fermentation.

Checkout Jason’s fine websites to help you in your homebrewing adventures today!

Adventures In Homebrewing – https://www.homebrewing.org/

Austin Homebrew Supply – https://www.austinhomebrew.com/

Transcription

Intro: Jason Smith is the owner of Adventures In Homebrewing.

It all started when he was brewing beer in 1992. While serving in the army in 97, he left the army and moved back to Detroit to pursue pharmacy school. While preparing for school, he realized the lack of competition in the homebrew market in Detroit and opened up his own shop in 1999.

Over the last 20 years, his business has evolved into both retail and online sales as well as producing their own warehouse management system. So the gap year that he took off from pharmacy school has actually been over 20 years now, but it’s been quite a rollercoaster ride.

Jason Smith, welcome to The Off The Grid Biz Podcast.

Jason: Thanks for having me.

Brian: So why don’t you let everyone know a little bit about what it is that you do?

Jason: My name is Jason Smith. I own Adventures In Homebrewing and Austin Homebrew Supply. We do homemade beer making, wine making, cheese making, distilling of products.

We have guests that do soap making, soda making to kind of anything that you would make at home. As far as beverage supply goes for sure.

Brian: How did you end up of all things in the home brewing industry?

Jason: It’s kind of crazy. I started out in the Army. And when I started, I wanted to make wine with the guys in the Army. And they’re like wine, How about beer?

Well, I suppose we could do that.

So we got involved with some beer making.

I worked in a pharmacy. We had lab equipment available to us, of course. So we started culturing a lot of our own yeast doing different things in the beer making side of it. We really didn’t have what’s available today.

Internet access, we couldn’t just order something.

It was a lot of finding where can we get grains, where can we get hops? And then of course with the yeast we started culturing a lot of it within the labs at the hospital at the time, I did that for some time, started a small homebrew club at Fort Bragg, North Carolina, did some fun stuff with that.

And then as I left the military, I got home, I was gonna go back to school for pharmacy.

When I got home, there was a couple small shops, but nothing really, that had bar equipment and you know, the kegging equipment and just the bigger items that were available.

I just had a larger vision of what home brewing could be versus what the local shops had had. Says talking to a friend one night over beer, of course, and kind of determined that we could do a better job than what was currently available in Michigan.

So the first thing we did was kind of that ESPN mentality.

Well, we can open this in Michigan, but there’s a whole world out there. Let’s jump on the internet and make sure that we are getting out to everybody. We started collecting email addresses, phone numbers, names, building an email list and slowly developed a small website.

That was 20 years ago, the website is done well, from day one, we’ve kind of evolved.

And now I’m sure we’re the largest store in Michigan, one of the larger ones in the Midwest, and there’s two or three stores in the country that I think evolved to our size but it’s just been a an enjoyable trip.

I love home brewing. I love you know, gourmet foods, gourmet drinks, of course, type in hand in hand. And they’ve been very fortunate to get in as the craft beer scene really exploded back in 99.

Most people were like, what is this craft beer?

Today, it’s hard to go anywhere without recognizing either an event or something going on with craft beer, kind of pick the right time replace and unfortunately, pharmacy school is put on the back burner and the homebrew shops evolved into what they are today.

Brian: Wow, that’s great. Was this your first business?

Jason: It was I was very young at the time. Gosh, I joined the army at 18. I was in for six years. So by the time I was 24, I was getting out. And that was when we opened the business. So yeah, it was kind of just a BAM take off learn business on your own. I hadn’t taken any real business classes or anything. I of course was a fairly responsible kid paid my bills, everything else.

So when it came time to business, making sure that you were paying all of your bills on time and stuff just came naturally. It was something I had already done as a person.

So that side of the business was fairly easy. Started with QuickBooks just plugged in my own information. Oh, it sounds like it would go there. first few years, I think we even filed on tax returns just with Quicken.

Boom, Well, looks like this would go there.

And of course, things become more complicated over time. But starting out everything I learned about business was kind of through Quickbooks and self taught.

Brian: That’s great.

So, you say you start an email list. How else did you find those first customers?

Jason: You know, it was really email to start with.

People come to the store and ask for their email list. And I only asked because it was in QuickBooks. And hey, it asked here phone number address, and I can remember guys asking What the hell are you ever gonna do with all this?

I don’t know, maybe open a credit card in your name.

But, you know, initially, I don’t know what we would do with it was just kind of, we’re gonna collect it and we’ll start, it was weird.

People would start to move to Ohio or Texas or Florida or California, whether they retire or move with a company, and they call us and hey, Jason, I really loved your store.

I can’t get that type of service here.

Will you help me out here?

It was weird how it just spread kind of like Coronavirus. Just suppose it was weird how it spread out and people would get to their new location their new home and they reached back out to us, Hey, can you do this?

And that was kind of the evolution of the website but more so it was word of mouth.

People locally did great jobs, building homebrew clubs being involved with homebrew clubs I, I’d like to think that we did a great job of just sticking around with guests at night having beers with them become more friends family than just a customer relationship.

And for that reason, so often people tended to brew more or green instead of extract which is more advanced instead of extract when they went somewhere.

They seem to be that advanced Brewer so people would ask them question, how do you do this? How do you that?

And then they refer back to us.

So it was a evolution I think or it grew because of our involvement or my involvement. And, you know, getting people involved with the all grain with the kegging equipment with a just kind of nerding out on the whole craft beer.

But we had guys open breweries we had guys open, small brew club pubs, brew clubs opened up all over. And it was weird how it just kind of spiderweb back to us.

Brian: Wow, that is interesting.

If you go from there and jump forward to today, where are you finding your newest customers at today? People are just coming across you, how are they most likely finding you?

Jason: Our email list is significant for obvious reasons.

We’ve got God half million people available to list we section that out. When we do small email groups. We’ll do a group of 70 or 80,000 to hit winemaking because this is our winemaking group or things of that nature.

We do collect emails on the website, we collect them through our live chat, we collect them via PayPal, so however you’re paying PayPal, Amazon, anything of that nature.

We have a Facebook page with about 150,000 likes on it. So we utilize that outside That not a whole lot more obviously, we’re using our SEO and Google to pull people in.

But very proud of the list that we have. We’ve earned that list.

It’s not something we bought.

It’s not something we did marketing on newspapers or gave you something free to sign up on our list. When you’re on our list, it’s because you want it to be on our list.

And for that reason, I believe our list is extremely strong with people. Yes, I want to buy from Adventures In Homebrewing. And Austin Homebrew is slowly building into that same feeling, but they want to buy it to us because they’re comfortable with us.

And because we didn’t go out and get their name from somebody else. We didn’t build it by, hey, we’ll give you 10% off for this email. We we built it by you being at the site and by you buying things from us.

Brian: No, that’s great.

That’s a really, really good lesson for others out there who are looking at building up an email list. I mean, the fact that you’ve been able to build that up and then somewhat because come depended on it as your own form of marketing.

That’s really fabulous. So do you do any other sort of traditional marketing, any type of paid advertising, anything like that to bring people in?

Jason: Right now? No, funny you’re asking during a pandemic. Um, oddly enough, it seems our government is forcing people to stay at home and not travel and what the hell do you do you cook? You brew beer, you make wine? Yeah.

So right now we’ve shut down all marketing, all advertising, BC, before COVID.

We did a lot of Google marketing. I would say Google is by far number one. And I’m sure everybody else kind of tell you the same thing. But our Google marketing, AdWords things of that nature, we try and maintain about a 10% purchasing on that versus return on investment.

But we’ve tried Facebook, people aren’t Facebook to chat with family. We’ve tried a few other digital marketing, we just don’t get the return on investment in those places.

We’ve done magazines. Unfortunately, most people are reading magazines online and such now, and you’re just not getting the tracking that you have available to you through Google. So we’ve looked at other resources.

And the truth is we just haven’t done as well with paid advertising on them. On we still do classes, we own a company in Austin, Texas as well.

And in Austin, we have a huge sign and I 35 it’s a digital sign.

So we’ve had a sauerkraut class, we’ll throw it up there and it certainly brings people in or a kimchi class or fermented foods are something that seems to be are really a good source of marketing right now.

We do have, you know, sign up for email, see what we have going on.

So Austin, Texas has been a good resource for us to continue to add. But outside of that, um, you know, the yellow pages or anything like that is gone.

Now.

We just haven’t, it’s hard to justify the investment in it any longer.

Brian: Sure, sure.

And things have really changed with with the COVID-19 situation. So let’s stick with that before COVID. You mentioned doing these live classes, right, that you’re doing with people?

Jason: Correct.

Brian: And to go to live events or shows or anything like that?

Jason: Yeah, obviously, we hit the homebrew conferences every year, um, we would do mostly local in Michigan or in Texas, we would hit local events. Those seem to be our best bang for our buck that guests or customers would recognize us there.

And they, it was a great way to, again, build that family type relationship that we’ve had most was on premise classes, or going to events and just meeting people there.

Brian: That’s great.

What would you say is your ideal customer, if you could describe them?

Obviously, it’s someone that has interest in home brewing, but is there anything more than that, that really the type of person that finds you the most interesting becomes a great customer?

Jason: 20 years ago, you know what it was white males 40 years old. That was all we saw. It was almost like they came out of a mold in the beer belly, with a beer. 40 years old. It was pretty funny at that time.

Today, it is evolved.

We have women coming in. It doesn’t matter if African American or Asian, it’s just everybody is into the fermented foods especially so we’re getting a lot of we saw a lot of the cracks and things for kimchi or sauerkraut or any of those types of things we’re getting people in for that.

The beer brewing has just evolved and developed into a much larger crowd than what we would see years ago.

But no, I would say beer brewing still remains to be a little bit younger. It seems to be that 40 to 50 year old crowd. Well, I would say 50 all the way down to 20 now.

And above 50 tends to lean more towards the winemaking side.

We’ve really seen a huge increase in distilling.

And so people doing their own hard liquors and such of course sanitizers right now, I tried to sanitizers but online later on the jello shots or something. I have a hard time rubbing on my hands when I can drink it.

But, uh, overall, it’s really developed a much broader customer base than I’ve ever seen. Ever thought we would see. It’s been a pleasant surprise.

Brian: No, that’s great. After COVID I imagine the demands pretty high because of the situation or at least it hasn’t changed drastically what what other type of changes have you seen that have hit your business?

Jason: It’s just increased really, we’re up about 10% or so on sales.

So more people are certainly brewing we’ve funny the homebrew industry does really well, when there’s a bad economy. As the economy has started to tank we’ve started to increase. For the last five years the economy has been so strong that our business was kind of tanking on its own.

It’s like, Oh gosh, this is bad. We need something to happen.

I don’t wish for this. It hasn’t hurt business, of course. So prior to this, the good economy was certainly hurting business with this. Fortunately, fortunately, it is helped her business significantly.

The hardest part now has just been hiring qualified people.

With people getting what they’re getting on employment. We’re not seeing a whole lot of applicants, of course.

So we’re having a difficult time hiring right now and keeping people comfortable. The back of our warehouses. It’s hot, summertime, it’s especially down in Texas.

The guys and gals don’t want to wear masks during the day and trying to enforce that. And people have told me I’ll quit if I have to do this. I got one side they’re saying it’s just too damn hot. I can’t wear masks in the warehouse.

With our retail locations. We do wear masks and we protect all our guests. But then some people when they put in their application, they come in, they don’t see masks, oh, gosh, I don’t want to work here because you guys aren’t wearing masks in the back of warehouse.

So we’re really in a tight fix right now.

Those that have been here are very comfortable and look for six months, we haven’t wore masks back here and we’re fine. You’re gonna bring in a new guy that’s going to tell us all we have to.

So it’s been difficult to maintain that balance and keep everybody happy.

Brian: So that’s an interesting perspective.

I hadn’t heard about the hiring issue before that no one’s brought that up right off the bat. But that makes a lot of sense, especially if everything else is stable. How about the supply chains, anything like that any of your back end, logistics, have you had any issues there?

Jason: Fortunately, we wrote our own warehouse management system.

As I said, as in the military, I worked in the hospital. I worked in pharmacy directly. So logistics was a strong point coming into business. And we wrote our own warehouse management system.

So as soon as we do saw the increase in sales, the increase in we ramped up all of our stock levels. And I really think we have stayed ahead of it.

There’s some off the wall things coming from like Australia that we’re having a little bit of a difficult time maintaining.

But overall, we were out ahead of this guys, we’re gonna get busy. And we did we were able to prepare for it better than most I talked to, you know, of course, I have friends in the industry that own businesses and they’re a week or two behind on stock levels or whatever else and we were out ahead of it just pure it on lock system working well for us.

And just enough foresight to see, hey, we’re gonna get busy.

We need to get ahead of this. Unfortunately, over 20 years have seen down economies we have busy economies we get slow. It was to be expected. I just totally was ready for what came, as far as the sales go.

Brian: Yeah, absolutely.

I know a lot of companies that are on the grow that would love to have an opportunity to have a logistics system like that.

Have you ever thought of franchising out your warehouse management system or selling that process?

Jason: Yes, we did a good job developing it, and it works for us very well.

The downside that I’ve found with it is unless you have the people in place that understand excel and offer, that we’re going to be supporting it too often, that I don’t think we can support that and continue to support the company.

But it’s certainly something that my wife and I have talked about that. Brandon who helped me develop the system and I have talked about, it’s probably as valuable as what our company is because of what it does.

We had NetSuite and we got rid of NetSuite. And we moved in develop this and I would say We are every bit as powerful as what a NetSuite type platform would be. So no, we we have talked about it, it would just you take the beers out of my hand and put a suit and tie on. I don’t know I’d want that. Lol!

Brian: That’s a good point.

So what’s your top selling product right now?

Jason: Believe it or not nothing, and it was really cool. I hired a warehouse manager about five or six years ago. And one of his first questions was Jason, how many line items do you have?

I go, Well, we’ve got about 7,000 line items. And he goes, well, what’s your top seller?

Like his thought processes exactly what yours is, and I go, Well, we don’t have a top seller. That’s the cool part about this.

He worked for me for about a month and after about a month, he pulled me aside he goes you know, Jason is going to tell you you’re full of shit. You’re going to have a top selling item. You’re not, you sell all 7,000 items, and he was just shocked at how diverse our guests were. In what they were buying that it wasn’t just one thing keeping us afloat.

And the banks have told us that before you know, they come in and they look at you get what if you lose this one customer, you’re gonna be in trouble.

We don’t have that one customer our average sale is 75 bucks ahead and we sell all 7,000 items pretty much evenly.

We’re fortunate in a good blend of business to keep us very safe.

Brian: That’s fabulous. That’s really cool.

What do you like best about your business and or your industry as a whole?

Jason: I think it’s the customers.

I love having our guests come in and I’ve seen what they build and what they do. It’s enlightening. It’s motivational, it’s to see the things that they’ve built in their homes.

And you just look at it, you’re blown away about how interested somebody could be in this hobby. And then you get the other side of the spectrum.

I’ve had guys bring beer in, in those tide dispensers. And I’m like, You gotta be kidding me enough. I rinsed it out, put beer in there, you push a little button and serve beer like, Alright, and my response is pretty much the same as yours. You’ve got to be out of your mind and but just the broad difference of what we see in our customers is so much fun.

And you know, they come in and I’ve had guys that had fermented milk and really fermented milk? Oh yeah, I’m gonna try goat milk next.

I’ve had guys that have taken artesian well water and made their beers with it.

And I picked the hops outside of a brewery and I go to Michigan and I got the lake water out of us go to Michigan and we’re, you know, got natural yeast. That’s awesome that guys and gals are that involved with what they’re doing.

So I think that’s by far the most fun today.

We’re working out front and two different guests came in throughout the day, hey, we brought you beers. You’re just sitting there and you get enjoy, whether it’s beer, cheese, or wine or some type of distillate. It’s neat to have people bring those things in but I think when it’s all said and done that’s what I’ll miss the most.

Brian: If there’s one thing on the opposite end of it, if there’s one thing you could change about your business, what would it be?

Jason: I don’t know that there’s a whole lot of change a thing, sometimes there can be a lot of people get into homebrewing because it’s gonna be cheaper. So, I think sometimes there’s that side of it, where everybody’s trying to save a buck.

And it makes it a difficult industry to, you know, keep your staff paid or make decent money in. But, you know, sometimes I think that might be a little funny, but I assume you probably see that with a lot of the prepper mentality is, how cheap can I do this?

And the other one maybe is Amazon. I think for years, I thought that we were bulletproof. We could never go out of business we can never go under. And over the last two or three years, a lot of homebrew shops have gone under. It was where are you gonna go buy yeast?

Where are you gonna go buy hats other than a homebrew shop?

Where are you gonna go buy grains other than a homebrew shop and Amazon is really change that they’ve made those things available to anybody, and you can buy anything on Amazon.

But I think that removing the Amazon area from the industry would be really nice again to force everybody to come in and buy. Now, I hate to use the term force, but have everybody come in and buy everything from the homebrew shops.

It is a struggle to maintain a small mom and pop shops like that. And Amazon has certainly put a hurting on an industry that I just never ever thought was possible that the homebrew industry can be hurt by the big box stores.

I think that’s probably one and again, the mentality that hey, you can do this cheaper. Sometimes that makes it a little rough too.

Brian: Yeah, that makes sense.

If you and I were to get back together and say like a year from now and talk again, and we were to look back over the last 12 months and everything that you had done, what would have had to have happened for you to feel happy with your progress in your business and your life?

Jason: Next time, you should send me a six pack first, that’s all. Lol!

You know, Brian overall as long as my family stays healthy staff stays healthy. I say it’s been a good year. We’re happy with the company, we have a have a family setting with the staff and we’ve got 60 staff members and about 58 of them get along together.

So we’ve been really lucky with what we do, um, sales wise, over 20 years, I can say every year that I’ve been satisfied with where I’m at, I’m not the type of person that he’s driving around in a Corvette or Ferrari.

I’m happy in my 2000 Toyota For Honda enough, it’s so pretty laid back individual a lot of what I do because I do love the customers that we have.

And as long as we can continue to pay the bills, I don’t think there’s anything more than I would ever ask for to call it a successful year. I call it successful 21, and I hope next year I was able to say, hey, it’s been successful 22.

Brian: That’s great. So what advice would you have for the business owner out there just blanket advice?

Jason: Oh, gosh, read a business plan and know what you’re getting into.

I think so often people think they’re gonna jump in, open up. And these things are gonna happen without looking at profit loss statements without truly getting a good understanding of what you’re getting into a solid business plan.

Again, QuickBooks of all weird things has just a basic template that you go in and follow. And I throw that in there get an idea. I mean, if you want to make 100,000 a year and you’re getting into the whole machine, shop industry and it news for you to make 40 a year or 50 a year, make sure that the end goal is something that you’re able to accomplish in the business you’re getting into.

Embrace technology, make sure that you’re jumping on to the website sales and things of that nature, or make yourself available, whether it’s through like a zoom meeting or something Make sure that you are available the technology I think so often people get into it and they think they’re just going to get it from the local business.

And unfortunately, nowadays, first place you are I will look for something is online, open up the computer and where is it. So local is difficult to be, you’ve got to get out there and be available online, at start with the business plan, and you make sure that what you’re planning to do, you can be successful or happy.

Again, success isn’t measured by money, but successful, happy doing what you’re going to do financially, it’s going to be stable enough to put you where you want to be.

Business plan and making sure that you’re getting yourself out there to a broad enough audience that you’re able to be successful in that area. But I think those are probably the biggest things that I would say.

Brian: Those are great points. Really good.

What can a listener do if they want to find out more about adventures in homebrewing?

Jason: Fastest thing right now, visit the website, HomeBrewing.org and we have AustinHomebrew.com as well.

But websites are a great resources.

There’s a learn how to section we have YouTube videos and such directly from the website. So I take a little time there if they’re more interested in checking it out, um, anything else feel free to shoot me an email I still respond to every email I get if they’re looking for something or have a question, Jason@homebrewing.org. I still, believe it or not, 20 years later, I still respond to all of them. And I enjoy speaking with our guests.

Brian: All right, Jason Smith, owner of Adventures In Homebrewing. Thanks so much for being on The Off The Grid Biz Podcast.

Jason: Thanks for having me Brian I appreciate it.

Brian’s Closing Thoughts: Jason was a real kick to talk to if you couldn’t notice.

He just has such a great positive attitude, confident about what he’s doing. But open to new ideas. If you listen to very many of our episodes, you’ll notice that the people that are the most successful are the ones with a similar attitude.

They don’t necessarily have the same personality, but they have the same attitude. There’s a light easygoingness but at the same time, a determination and just a future focused attitude about things that’s very refreshing.

I found it interesting that the biggest issue that they’re dealing with right now, with the COVID-19, is that they’re dealing with employment issues, finding the right people to be able to do the job.

That’s very interesting, but it also shows that they’re on the grow, because they wouldn’t be hiring if they weren’t informed on the growth. If they didn’t need the help, they wouldn’t be doing it.

And like we talked about, he is on the grow, demand is high. A lot of people are getting into this industry right now and into this hobby, or these hobbies that he has equipment to help you out with whether it be wine making, cheese making what have you.

He’s got the equipment available for all these different things.

And they’re all growing right now, which is really cool.

But running into that employment issue. It’s sad to see and you can see how so many of the events that are going on right now have people in a very uneasy state, people are scared to get sick, and they’re scared to give up their unemployment checks.

There’s so many issues going on all at once.

It’ll be nice to see what happens when things calm down a little bit and we move on to whatever the next new normal or what have you is around the corner with all that it’s really neat to see that he’s been prepared though, that he has this warehouse management system that allowed him even when the times were not running as well for them to be prepared for when times did start going good.

And they did. It’s just a matter of time before things turned after the economy soured a little bit, everything started going well for him.

It’s another example of a type of business that can go well in what would be perceived as a quote unquote bad economy. And do you have the elements in your business to be able to do that?

Or do you have the ability to be able to prepare for bad times as well, for when the economy twists on you or when your business ends up falling behind?

Do you have the ability to make up for that good times bad times, having the control over those logistics will make a big difference to you in the long run.

Petra Page-Mann – Fruition Seeds

Petra Page-Mann – Fruition Seeds

In our opinion, Petra Page-Mann is one of the top communicators in the self reliance and DIY organic gardening fields.

Join us for a terrific conversation on why personality marketing and quality education can help differentiate you from big corporate companies. As well as some heart felt thoughts on current events in America today.

Head over to Fruition Seeds for helpful tips on gardening and be sure to grab some organic seeds to start growing now! – https://www.fruitionseeds.com/

Transcription

Brian: Petra Page-Mann is the co-founder and storyteller at Fruition Seeds. Growing up in her father’s garden, Petra believes each seed and each of us is in the world to change the world. Her passion, curiosity, love of food and love of people led her all over the world studying seed, song and culture worth celebrating.

In 2012 she co-founded Fruition Seeds with her beloved partner Matthew, to share the seeds, knowledge and inspiration gardeners crave to amplify our individual as well as collective abundance in our short seasons.

Petra, welcome to the Off The Grid Biz Podcast.

Petra: Why thank you, my friend. It’s a joy to join you.

Brian: Awesome.

So how did you end up here? What’s your life story up to this point?

Petra: I really like to eat and I’ve been fortunate enough to eat a lot of wonderful things and somehow it just keeps happening and so I am to share all of those seeds and all of these meals with all the people so we can all keep growing.

I grew up in my father’s garden here in the Finger Lakes of Western New York. And if you’d asked a little seven year old Petra, what she loves to do, I wouldn’t have told you gardening.

I also wouldn’t have told you brushing my teeth. It was just something that we did.

And I took seed saving for granted as well.

Now, if you want to sow some seeds, you should save some right?

So I’ll profoundly be so grateful for that gift that my father gave me my entire life. And as I, you know, became a teenager and became more aware of the world around me and really just deeply concerned by the patterns that I was seeing.

I realized that agriculture was kind of this intersection of a lot of my passions of being outside of eating but I’ve also like soils and justice, and all of these wonderful things and seeds are kind of the seed of it all right?

And seeds are this just epic metaphor to me of just the growth of the potential the capacity to adapt and change, and kind of that like gift of our ancestors and how we can become good ancestors.

So I spent over a decade working in kind of the organic seed world, working on farms and also for seed companies. I’ve worked for some of the smallest seed companies in the world, also one of the largest. And it really galvanized me to know decentralization is so important.

You know, there are oaks all over so many continents, right. But there are so many different genus species. So many subspecies and the Oaks that we have on this ridge above me, are distinctly different even within that subspecies from five miles down in down in the valley.

So we must do the same thing as humans, with our economies, with our businesses, with our hearts with how we communicate and organize.

And so our centralized, highly commodified seed system, food system, you know, it’s not broken. It’s doing exactly what it was designed to do, which is exploit the marginalized people that have been so profoundly exploited for generations for millennia.

Part of what that looks like is decentralizing and really taking care of, you know, thinking locally, thinking globally. But how we started Fruition Seeds and 2012 to kind of respond to our immediate inspiration and also just necessity of creating regionally adapted seeds for short seasons and sharing them widely.

There are so many I used to when I grew up in my father’s garden, I thought our season was too short for watermelons, and that we couldn’t grow peanuts. And turns out, we can totally grow watermelons. And we can totally go peanuts, but we can’t grow most of those varieties. Most of those varieties are developed from peanuts for down south, and for watermelons for California.

Basically, if you live in the Central Valley of California, all of the seeds in the world are regionally adapted for you.

But if you don’t live in the Central Valley of California, you’re probably going to grow up in New York State thinking that you have to short a season for watermelon. And so I’m really motivated for people, especially the little people growing gardens these days to realize that they can totally grow watermelon.

They can totally grow just about anything they want, of course, outside of papayas and of course there are exceptions. But it’s amazing to me, what are the constraints that I thought of as a child 30, 40 years ago, it’s simply they don’t need to be constraints. And so we have dedicated our lives, among other things, mountain biking, dancing, making sure we all have these privileges in the process.

Brian: Absolutely, Oh, that’s fabulous. That’s great.

So you went out you started Fruition Seeds. How did that happen?

Tell us a little bit about that journey when you first started.

Petra: Yeah, I mean, every seed has its own journey, right? For me, I’ve been dreaming for seven years actively, actively passively about starting a business and starting specifically a seed company focused on regional adaptation.

But it wasn’t and you know, I’m a very kind of theoretic, spontaneous kind of creator. And so for me, it’s a like, what are the skills and how do I orient myself inner compass to do this work rather than what’s my you know 40 page business plan.

How do I get my lawyers and our ducks in a row.

So for me it was very heart centered and just like what are the both the hard and soft. The soft being the real skills of developing the relationships and the connections and interconnections that are going to be crucial to moving this forward.

And so then when I met Matthew Goldfarb my partner in life and business and love all the above, he has been in ag for several decades and he has an MBA as well. Business had been a four letter word for me prior to meeting Matthew and one of the many reasons I fell in love with him is that he helps me to see that this is actually right and like marketing too, had been this epic four letter word to me, and Seth Godin, among other people just really cracked open the concept of marketing, and helps me see that there’s so much greater capacity for it.

And in fact, marketing has just changed. How are we being changemakers in the world, and business is just another way to frame a vehicle, right? It’s just another way to house a seed so that it can take root. So yeah, Matthew has so many skills and it was really, it was honestly quite challenging Brian because I was like, am I falling in love with you because I’m falling in love with you the human, or am I falling in love with you because you’re obviously the best business partner I could fathom?

Existential crises ensued. And they only can continue to unfold in new and exciting, terrifying ways.

But all told. He’s an amazing partner and business and marketing, as well as seeds are profound.

Transformative ways to understand ourselves in the world. And if we’re hanging on to, you know, if the seed just insists on staying a seed, it’s never going to fruit, it’s never going to make more seeds.

In the same way, when I recognized that my conception of what business was, was not serving me was not serving the world there. Were not going to be more little girls growing watermelons. So fine. We can change this.

So yeah, other people meet each other. And nine months later, 10 months later, there’s like little person in the world. And Matthew and I met 10 months later, we signed an LLC. And Fruition Seeds was born, if you will.

When people ask us if we have children, we say yes and great, great, great grandchildren.

And you can eat them. If we think they have a sense of humor, which I know you do. Here we go.

So that’s a tiny snapshot.

Brian: That’s fabulous. That’s great. So you guys got everything started. And so many of the things that you were dealing with were the things I think so many people, especially in this space deal with, when they get into that frame.

It’s like how do you take the spirit of where I’m coming from and work it into this this box that I see business as you know, this very confining thing or marketing, you put it beautifully there.

How do you find your first customers?

Petra: You know, there’s a lot to be said, for community. I feel really fortunate because I grew up in this little town in upstate New York in the Finger Lakes.

Our first customer I mean, I gave away I don’t even know how many thousands of packets of seeds that I had saved sometimes for a couple decades.

And then I like made my own packages, you know, just like calendars and other fun things that I like cut out and like scotch tape to make little seed packets. And I like I love to draw.

So I had all these like feudalisms of seeds and like, characters of them. So there’s a lot of hilarious seed packets out there in the world. So I gave away thousands of seed packets to all of my friends and in our community and just well beyond so many rippling iterations out.

I’ve been dreaming about it for years and kind of actively I’m a very passionate person and also an extrovert. So I’m like, what are you thinking about? Here’s what I’m thinking about.

What are you thinking about? Let’s think about these things together.

So it was no surprise to people that Fruition Seeds came into existence. People had been watching me for years, and had been investing in me honestly, for years prior even though I lived in many other places when I would come back to Naples and 25 years ago if you had told me that I would ever live in this town of 2,000, so lily white, and fill in the blank, I would have said, I have prospects, thank you very much.

But turns out…and we don’t all have the profound privilege, which I see and I will continue to see in greater depth for the rest of my days. The profound privilege that it is to come from a place that has relatively intact ecology, and a deep social network and safety net.

The land that we farm on was given to us. No, we couldn’t have rented we tried and we certainly couldn’t have afforded land and just people who knew we were out in the fields farming all day long.

We literally they’d be so many times Laurn would call and be like, I know you’re still working and you probably didn’t eat lunch and it’s well past dinner and the grill is full of beautiful things come on over right now. So so many, so many people, how did I find my first customers?

Just being a part of this community and investing in them and they investing in me for years and honestly, decades, just laid that foundation so that by the time it came to the point where, you know, we had a Kickstarter to, I had $15,000 saved, Matthew also put in $15,000, we raised $35,000 on a Kickstarter, that kind of went crazy.

I mean, not crazy, crazy, but I mean, our goal was $10,000. And it was just amazing to see the word of mouth is such an amazing thing and it’s the slow way to grow a business, right.

It’s the expensive way to grow a business, but I think it’s kind of the only way that actually matters because instead of cutting corners, and just like buying up an email list, and it’s like using those corners as actual connection points to leverage real human needs and risks, respond to them.

If you know Seth Godin, I’m totally Seth Godin junkie, and he has this wonderful, like, what is your smallest viable audience and serve them. And if you’re not serving the smallest viable audience, then probably you’re serving no one, and they’re gonna know that.

We started small and we’re still super small, and I have no, fruition has no ambition of being a High Mowing or a Johnny’s, which are small seed companies in the realm of Seed Company’s. And our goal is to just simply, first and foremost, to feed ourselves and our family.

There’s eight of us here at Fruition Seeds full time. And if we’re not taking care of that pot of people, then you know, we can’t take care of the world. But beyond that, it’s making sure that the people who are sowing our seeds are also surrounded by abundance not only by those seeds, but knowing that they’re not alone in their gardens and that we’re sharing resources and kindred connection with them.

So yes, that was a long drawn out, but first customers for sure was just like this community that I call home being like, wow, Petra actually did it!

Brian: No, that’s awesome. That’s great.

You talked about taking that first big plunge where you put in some money, he put in some money. And you did that Kickstarter. What do you think it was that made that Kickstarter go viral, for lack of a better word? I mean, what made that go further than you expected it?

Did you have a video on there that connected with people? I mean, what was it do you think?

Petra: You know, I don’t exactly know, I would love to ask, it’s a fun question for all of our folks that contributed, I mean, certainly there’s a video and it’s awful.

I literally can’t watch it. And I don’t know, you know, I whether it’s instagram igtv or like our YouTube channel. Our website, FruitionSeeds.com is full of videos, like I’ve made thousands. And like now it’s like wow, Petra, you’re like really natural on video, how do you do it?

I’m like, hours and years of abject pain!

That Kickstarter video was the first video we ever made. It’s just, it’s so it’s like, watch it and I’m like, Oh my gosh, my teeth are getting pulled out of my mouth. Which makes it pretty priceless, right?

But i think that a large piece of it um, Monsanto. So this is 2012, or really 2013. It was, was early 2013 is when the Kickstarter went live and Monsanto and like Glyphosate and all of this and GMOs were kind of really becoming a very public mainstream conversation.

I think a lot of it between like, right, I’m so white, and I’m blonde. I’m a woman and I’m kind of cute and charismatic. So I have all of those things going for me even if I’m really awkward on a video, you’re like, Oh, that’s a cute little girl and she is doing something that means we have an alternative to GMOs great.

Things like Monsanto honestly, has given us a profound advantage in the marketplace. And even though it’s not a like, I can’t tell you, like, so many people and I wouldn’t claim to fully understand GMOs either.

But there’s a great, great misunderstandings around what genetic modification is and isn’t. It’s created a lot of fear in people, that fear we could leverage to be like, yeah, it sucks. You don’t actually have to know that.

The core foundation, we we should think of other alternatives. to write, Okay, we’ve got one, 1,500 of them, really.

So yeah, I think between our community and word of mouth just spreading and having some level of just social grace in kind of, you know, a very modern contemporary America paired with Monsanto, kind of coming into its own as the face of big food, and just industrialism and corporate colonial commodity at its worst. All those things combined really profoundly to set us up for thing like, oh good, where have you been all our lives?

Brian: That’s fabulous. So you’ve done a whole lot of video, like you were saying.

Would you say that’s the main driver for new people finding you right now? Or is there other places that new people are finding you, obviously, via social media and your videos and so forth?

Petra: Yeah, I that’s another wonderful question.

And I definitely am not an analytics person. But yes, so many people find us through our videos, without doubt. I mean, at any given social post, if it’s just a still image, it gets x reach and videos, you know, it’s that much more compelling to watch a person in a video.

So right now, both Instagram and Facebook are really just like amplifying those videos. And at some point that might change, it’ll easily get 10x with a video. There’s a lot of incentive for sure to just be generating that content.

It’s just that much more compelling, right?

Because then you get to actually have a general experience of me and so many people when they meet me, they’re like, oh my god, I feel like I already know you.

And I’m like, well, you do. So many people are like, wow, you actually act like you do on your videos. I’m like, I’m not an actress. I can’t act.

But I can be myself. And that is the genius of the 21st century and I think the opportunity that we have as changemakers as marketers and like the best possible sense, because these big corporations and even mid scaling corporations, they can’t be human.

They’re trying so hard, but they can’t. And so what we have is great and I’m so grateful that I put myself through all of the torture.

I just can’t recommend to all of your listeners being like, yeah, that’s nice that she’s gone through that process. I don’t really like…it’s painful. It’s awful. It’s awful, but do it because it’s so real.

People will connect to you 1,000 times more deeply, a thousand, thousand times.

For me it was directly related to my self confidence as well. And so I think there’s a lot to unpack about how we hide and why we hide. As people who know that the system is not broken. It’s doing what it was, deliberately designed to do which is keep the power in power, and disenfranchise and actively exploit the rest of us, us using our voices and learning to share those voices in as many ways as possible, is so important.

And video isn’t for all of us. Maybe you paint, like so whatever it is, whatever way but keep challenging yourself like comfort is a quality way to maintain status quo. And to not be the change that you want to see in the world. So yeah, finding that discomfort and the joy in that. Just that trick.

Brian: Absolutely. That’s great advice. Very important.

You mentioned previously that you’re playing toward a very small market, small group of people and you don’t need to go too big. You can stay within that. How would you describe your ideal customer person that just comes across you and says, ah, this is what I’m looking for?

Petra: Yeah. So the person that is like, whoa, she’s really excited and like, passionate in a really fun way, and then it’s like, oh, and she’s telling me amazing things that I never thought of, or I thought about, but she just lays it out in a totally different ways.

So like the combination of joy, but like, oh, wait a minute, there’s some serious wisdom being spread. And not just about, like, let’s talk about cucumbers and downy mildew. Let’s talk about how social justice and ecological justice and language justice and how those pieces come out in our work so that we’re bringing our whole selves.

We’re not just thinking like soil carbon is important, but like, whoa, if we’re not hungry, that’s because there are other people actively hungry on this planet. And let’s make sure that we’re feeding them and so like weaving all of those pieces together.

So the ideal customer, I don’t I think of them as just community because customers so transactional. But the ideal person that that we’re speaking to and it’s I mean, we’re like singing to the choir but also trying to be gentle in it for sure. But very invitational to be like, these are conversations that are so critical and so interwoven and I loved like a post pandemic and then like the murder of George Floyd and Black Lives Matter and people are like well wait wait wait wait seeds, why are seeds now political? And it’s like, whoa, whoa, whoa, whoa, I haven’t been doing my work clearly because let’s have a conversation.

So I love that the person that is going to just see us and instantly be hungry for what we’re sharing is hungry for justice, as well as fabulous lettuce and the, you know, earliest ripening watermelon that they can find. Yeah, I could go on and I will attempt keep myself under wraps.

Brian: No problem. No, we love this.

You mentioned COVID and all the things that have happened since the beginning of this year, we’re recording this in July of 2020, tell me a little bit about how that’s affected your business, your life, maybe what you’re talking about in your videos, everything else. How does that play into everything?

Petra: Oh, there are so many. Can we have the next hour to just talk about this? So many things? Where do I even begin I’ll begin with a fun one.

We have these things called seeds and we put them in packets. And the latex that closes the packets only lasts about a year. And so we have this 12 by 12 volts of seeds essentially frozen and like millions of seeds inside right, so we have way more than one year seed supply in our lives. But because the latex only last year we only have so many packets.

And it’s mid March, and people are losing their minds and realizing a lot of things among them that spending time in their gardens might be a really therapeutic, delicious, essential way to spend time not just a hobby, but in fact, deep sustenance and resilience.

We’re selling like 10 x seeds compared to what we had projected. And so as the seed packets are flying off the shelves, we’re like, oh, yeah, we’ve got plenty of seeds. We’re running out of packets.

In the meantime, our printer is not printing, they’re not able to function at the time. So we were able to find 25,000 blank seed packets.

There was about 10 seconds where my heart just sank and was so deflated and sad where I was like, I can’t imagine and if you haven’t seen our packets, the kind of beautiful they have an original painting on them from our friend Elizabeth.

Also a beautiful color photo for our farm and just lots of great growing info. And they’re just they’re kind of, I know every mother has beautiful and brilliant babies, and I’m no exception, but they’re really beautiful.

So the thought of putting our seeds in blank packets was just kind of devastating to me. And then it was only about 10 seconds later that I was like, wait a minute, we have so many amazing friends who are incredible artists who all of a sudden are like, wow, what do we do in this moment?

We paid dozens of artists to create original works of art on all of these packets, and they’re just outrageous. There’s printmakers, and watercolor, pen and ink and all of all across the board and they’re just so beautiful.

It’s the moment we inhabit, right it was like this uh, here’s the blank slate what no one would have wanted this. No one wants a blank packet of have seeds. But all of a sudden, it’s ours to create and breathe life into and to collaborate on, we couldn’t have done that alone.

It was just this community and paying them to do this too, right?

Artists are just like farmers there’s just like so many changemakers in our culture is not expected to be paid for their gifts and contributions. It was a really small and yet really large exercise in how do we make lemons into lemonade? And how do we pivot and make this a beautiful culture we’re celebrating?

Yeah, so that’s, that’s one element. And certainly we’ve been really fortunate in that people are more hungry for what we’re sharing more than ever. There’s a lot of businesses including fellow farmers that we know and love who are not having that experience. And we have many friends who end businesses we know and love who are no longer in existence. Even been a few months into the pandemic. So it’s, it’s been a really humbling time to be sure.

Brian: Absolutely.

What do you like best on the bright side of things…what do you like best about your business and your industry as a whole? The community that you’ve built up, what do you like best about it?

Petra: I can’t do it alone. And of course, I wouldn’t want to, but I literally cannot. There’s that interdependence of just, you can’t grow a garden without just being so integrated into it.

It doesn’t grow itself, right. And we don’t grow ourselves, we grow each other. The thing that I love about it is, you know as a whole, certainly the conventional chemical seed industry is just like any other industry.

The organic seed industry is super collaborative. It’s a really tight knit, awesome community where I can call up all kinds of people from all kinds of companies and ask all kinds of questions, whether it’s a growing question like in the fields, whether it’s numbers in the books on all kinds of friends, we’re just like, we know that there’s this pie and it’s just getting bigger, the more that we all collaborate with each other.

And then just in terms of community, it’s such a joy to share what we love with people we love, whether it’s the physical seeds themselves, or the knowledge of how to grow them of how to seed save, you know, like, I’m happy to give people fish, but I’d much rather teach them to fish and I love that we get to do it all. And that it’s just this beautiful wheel of give and I get to I learned so much from our community, and people reach out to us and want to collaborate with us in all kinds of amazing ways all the time.

I love that it’s so collaborative and interdependent. And just, there’s the sense of collective generation and regeneration that we’re all in this together.

That being said, there’s still so many ways right that colonialism makes us and I love you know, Rowen White, when I first heard her say a few years ago, we are all indigenous souls with imperial minds.

We all have these, juicy, yummy dreams of collectiveness and cooperation. And yet we are have all of these trappings of what it is to monetize. And it’s definitely a daily struggle to see and hold all of those parts of myself.

But also a great joy to see all of it exists and it’s all there and the more courage we have to name them and see where they’re coming from, then we can start to make different choices that might actually begin to dismantle these systems of oppression and ourselves so that we can truly be even more collaborative.

Brian: If there’s one thing that you can change about your industry, your community, what would it be?

Petra: Leaning into that transparency. Into the transparency of collectiveness more so that we would actually hold ourselves accountable in love with those collaborations. And so this is something I really can’t stand about our personal like social media feed and our website, it’s just really, we sought out people quite regularly but I just want to be doing it all the time.

Because we don’t do this work alone, we can’t do this work alone. And we have this culture right of rugged individualism and I pulled myself up by my bootstraps. I invented bootstraps, bull crap!

No.

And yet, you know, like seed companies have this facade of really a century and a half ago, they really were generating growing the seeds that they were sharing and now just see companies are purveyors. Right, you don’t walk into Trader Joe’s and say, wow, thanks for your Joe’s, what a beautiful farm you have out back!

No, you know, they’re a great purveyor distributor, whatever it is that they think you’ll buy. And so mostly companies are that way too. And they haven’t really changed their marketing because it’s just not sexy to say I’m a middleman or a middle woman.

Even though we grow 70% of the seeds that we share on our farm, there’s 30% of our seeds that we’re getting from all kinds of amazing seed growers in our buyer region and a few beyond.

I want to be telling their stories more. So, what I would change in us, which we’re actively working on and changing in the industry, which I have no control over except myself and hoping that any modicum of success that we experience will just inspire seeing that someone else is actually doing it and well and so I’m hoping to be that change. Just to celebrate our interconnectedness way more, because it’s way too easy to be like, yes, isn’t this amazing, this Fruition Seeds that we’ve built?

No.

It’s the farthest thing from Matthew and I, and the eight of us that are working here full time, like the radiating ripples of that and but you would never see it. And we don’t live in a culture that celebrates that level of transparency. We don’t know how to, we don’t know how to share the mic. Long to be challenging myself so that we can as an industry and as a culture, not only share the mic, but be like, oh, right, I stole the mic to begin with.

Or like, okay, it was our ancestors. Okay, this is a 2,000 year old construct is crumbling. So how about we just get rid of it all together and just sing some songs with five part harmonies, okay, I’m in sharing the mic.

Brian: I love that. So great analogy.

If you and I were to get back together, let’s say in a year and we had you back on the show, and we look back over the last 12 months, over everything that you’ve done and experienced with Fruition Seeds, what would have had to have happened in both your business and your personal life for you to look back and really feel happy about it?

Petra: What a delicious question. Um, I am really grateful that our team here at Fruition is really diving deep into how are we colonized and colonizing?

How are we exploiting, extracting, hurting, harming and being harmed by the system?

How can we begin to shift internally in ourselves internally in our organization?

And we’ve been sharing these conversations just in little ways. I mean for years and years actively for the last few months of what does this actually look like. It’s very internal work that you wouldn’t see necessarily in our on social media or like our email list. Shameless plug.

We have a beautiful organic garden email every week with video tutorials and how tos. It’s really fun, beautiful, pithy, gorgeous. So hop on in, I’d love to share it with you.

So you wouldn’t necessarily see that internal work that we’re doing. I think of it as like, we’re in this chrysalis stage, which I mean, Seth Godin says, it’s always the interim.

So I think we’re always iterating, we’re always in that chrysalis stage. We’re always the caterpillar, we’re always the butterfly. But really we’re in a really deep process right now of how do we reorganize and including, like, what does employee ownership look like?

Doing that internal work, so that we can do our work in the world better, externally, that will be subtle.

So a year from now looking back, I’ll be really happy if we’re continuing to do this work, and really challenging ourselves to find those growing edges and not just stay comfortable.

It’s a really dangerous thing to, to be too comfortable, especially as owners, you know, and even though you know, it’s not like Fruition Seeds is a huge business. It’s not like we’ve accumulated like, wealth in a more classic sense, but it’s still ours, right?

And so like, I want everyone….I think ownership is one of the pieces that we’re really needing to attend to in this time. And like, we own this land now. And we’re like, whoa, whoa, whoa, whoa, no, no, no, no, no, this is indigenous land that like if someone sells you a stolen cow, it’s still a solid cow.

I’ll be really happy if we continue to do this internal work, so that we can begin to share it more fully with our community, wider community. So we can begin t do this as a wider culture.

Brian: What obstacles standing in your way of getting there?

Petra: It’s just a lot of time. It’s a lot of discomfort. And also a lot of just people have been trying to decolonize indigenous people have been trying to get us, like, vaguely see them. And like 400 years of slavery, like there have been a lot of people trying to get us to look, see pay attention.

But it’s still, it’s still so easy, especially as white people with a certain with all the privileges that we have. It’s really easy to just stay comfortable in the status quo that we benefit from the system of us not having these really hard conversations, and especially if we’re paying all of our staff to have these conversations, like it’s a lot of money.

It’s putting your money where your mouth is, and it’s a lie, and it’s feel so liberating to be investing in each other in this way. So we are, yeah, we’re constantly the seeds that were planting in ourselves.

Just an analogy that I always remind myself when I’m constantly like, wait a minute, am I really the person for this job?

Right, if you want a tomato, you plant this tomato seed that looks nothing like a tomato. And then it sprouts and it’s this little thing with like green leaves that are kind of hairy and you’re like, I wanted tomato that like I can put on my sandwich.

But you’re like, okay, I get there’s a process. So you’re reading and you’re watering and pruning and trellising and you’re like, what is this, come on, and the whole thing, right when you finally get to the tomato is that it’s not a tomato the entire time. That’s never not been a tomato.

I’ve never not been the person to do this work, but I also can’t just stop and say, okay, I made it. I’m comfortable. You all eat your sandwiches now.

So I’m, yeah, there’s a fun little tangent. But I love remembering. That is the work that we have to do. Just continuing to weed ourselves and maybe I want a tomato, maybe it turns out I’m a cantaloupe. And then I have to get over the fact that when I was actually attached to, in growing myself growing into myself.

Like if you had told me also 10 years ago, almost when we started Fruition that I would be spending a lot of time on the computer and making videos.

I’d been like, wait a minute, I am a farmer. I grow seeds. I wouldn’t always want to be the dream that we’re dreaming of, and being open to whatever it is that our communities are asking of us that our inner is sparking in us. I forget your question, Brian. I’m sure it was a lovely one.

Brian: It’s ok, I think you answered it. (laughs)

Main thing was about obstacles that are standing in your way.

Petra: Oh, yeah.

Brian: Achieving what you want to in the next year.

Petra: Just being afraid of the work totally and not wanting to pay the money that it’s going to take, not wanting to take the time that it’s going to take.

Because it’s uncomfortable to doing this work, it means that you have to change.

We’ve all been benefiting from the system. And that’s Lauren Cordelia growing culture. When he said I heard him a few months ago, say for the first time, that first time he said it, but the first time I heard it, if you’re not hungry, it’s because other people are hungry.

That means that we have to all be more hungry and be willing to eat less whatever that looks like in that metaphor, right?

So it looks like discomfort and being willing to lean into that and be fed by other things beyond the benefits of exploitation and privilege. That we have been socialized to think we are superior enough to just accept wholesale that we have what we have because we’ve worked hard the whole meritocracy or like fill in the blank narrative. But beginning to say, maybe I can, you know, Anand Giridharadas’ says, we We can be told to do more good but not less harm.

And when we’re actually doing this hard work of decolonizing ourselves, we’re doing more good by actively doing less harm. And that means a lot of discomfort. So yeah, that’s the biggest obstacle is just wanting to be comfortable, because there’s so many other things that we want to be doing and sharing and thinking and feeling oh, and not working all the time.

Think about all these challenging things all the time.

But not giving it the obstacle is not giving into the comforts of the benefits of our privileges.

Brian: You’ve weaved in a short period of time a story transformation, really a story of your life and all our lives and how that fits into the whole. Very cool stuff. And we can go on for hours, I’m sure. Is there any questions I didn’t ask that you’d like to answer?

Petra: Hmm, what a fun question. Whatever it is that you are afraid to deliver on, just deliver.

It’s not going to be perfect. The messiness is part of the project, the weeds are part of the garden. I see so many people and it’s part of our culture, this attachment to perfection, especially in an age of social media. And I just would love everyone to have the courage to be themselves and to love themselves and to share themselves and to know that sharing especially the sharing of those imperfections of those vulnerabilities, is the greatest gift that you can give the world and likely one of the greatest gifts you can give yourself.

Brian: Amazing message Petra, thank you so much. What could listeners do if they want to find out more about Fruition Seeds?

Petra: Yeah, hop on social media. We’re on Instagram. We’re on Facebook. FruitionSeeds.com is our home. We’re actually creating a new website as we speak.

When I say we, I definitely don’t mean me. I’m like, ww..what?

But we have an amazing team of local creators. And we’re creating this incredible website that is honestly very much based on Patagonia’s website where they just sweet seamlessly weave in content and products. Yeah, sure, you want carrot seed. We got guaranteed, but like you want to learn how to grow carrots way better? Yeah, it’s not easy, isn’t it?

So like making sure that our content and just so we’re giving you the fish we’re teaching you how to fish all on this beautiful website so that’ll be coming in the fall FruitionSeeds.com.

But of course we have a website now and I tell everyone, I’m like, we’re redoing our website. They’re like, why it’s so beautiful. And I’m like, just you wait.

Certainly we have a farm. And certainly in this pandemic moment, we are devastated to not be opening our farm to humans beyond our pod. But we have lots and lots of events on farm events. One of my favorites is our watermelon party every year.

We go hundreds of organic watermelons just for the seed inside. And so every year we have our watermelon and the dahlias is harty, we also grow thousands of dahlias, are one of the only purveyors of organic Dahlia tubers in the world.

So we have all these dahlias that are going crazy as we’re eating all these watermelons, as watermelon in the dahlias and it’s just all you can eat all day long and all these people come and it’s just delicious.

It’s hilarious.

You can work on your accuracy, as well as distance if you want to spit seeds. So we have lots of great events on the farm. Post-pandemic I hope to share the farm with any and all and we do lots of formal tours as well.

And I do you know tons of speaking whether it’s, you know, school groups or universities garden clubs, book clubs I love to share my passion so don’t hesitate to reach out in any and all of these capacities I love to collaborate as well.

But certainly Instagram I think is probably the most fun way to hang out with Fruition Seeds on a daily interactive engaging basis. So yeah, you’ll find us surprised surprised that Fruition Seeds.

Brian: Petra Page-Mann with Fruition Seeds, thank you so much for being on the Off The Grid Biz Podcast.

Petra: Brian, my huge privilege. Thank you for all that you do and all that you share. It’s sends shivers down my spine and I can’t wait for next time.

Brian’s Closing Thoughts: Wow, Petra is really something else isn’t she?

There’s a whole lot more here to unpack. So I think it’s worth relisting to. But let me just bring up a couple ideas that popped in my head. First thing is she’s got this genuine spirit about her that I think everyone can learn from.

You just see how enthusiastic she is that enthusiasm is just it’s infectious. But that comes from being genuine, and who you’re hearing is who she is. And if you go and you watch her videos, you’re gonna see the same person.

Like she said, if you’re going to meet her in real life, I believe you’ll meet the same person with a you’re sending videos out, or whether you’re writing emails, or whether you’re doing podcast interviews.

It’s the same thing.

You’re putting that out there and people can sense that you are who you say you are. That’s really cool.

Another thing she has is just a fearlessness about how she runs her business, which is really neat.

That doesn’t seem to be a whole lot of regret in her in her voice with all the things that she’s done, I’m sure she’s made mistakes and everything else. But no regret in-terms of the big steps, in-terms of the major moves that she’s making seems to have a very high level of confidence.

The third thing is, I really find it interesting that you have this seed company, but that she has wrapped it around a philosophy and really making it more of a movement or a state of mind, if you will.

You want to talk about something that catches fire with people.

Now it will completely push away people from their thoughts on organic food or anything else, but it will draw toward her everyone that sees things the way that she sees them or anyone that resonates with where she’s coming from.

That type of thing is what you should be looking for in terms of your views of things in terms of who you are, in terms of your confidence, all of who she is is wrapped inside of this business and that is why she prospers and I think we’ll continue prospering.

I don’t think this is the last time we’ve heard from Petra Page-Mann. She’s very interesting and I look forward to seeing what she comes up with in the future.