David Gilmore – LDS Prepper

LDS Prepper

David Gilmore, known as the LDS Prepper on YouTube. Posted his first video 10 years ago.

He was inspired by other YouTube prepper channels and wanted to share what he was doing and learning on his journey and preparedness.

Today his channel has over 210,000 subscribers and over 44 million video views.

Please checkout his quality videos and products at his website and YouTube channel, linked below!

Website – https://ldsprepperstore.com/

Youtube Channel – LDSPrepper

Show Notes

  • How LDS Prepper Got Started
  • A Passion for Helping People Be Prepared
  • Value of Building Rapport With Your Customers
  • “Once You Educate Customers, Your Going To Get Sales”
  • Knowing Where Your Customers Congregate – Online / Offline
  • Top Seller – LDS Prepper Premium Micro-Nutrient Mix
  • Mittleider Gardening Course Book
  • What I Like About Having an Online Business in the Prepping Industry
  • Continued Education and Growth for Sustainability is Needed Around The World
  • Personal & Business Goals For The Next Year
  • Other People’s Traffic: Tips for Growing Your Online Youtube Channel / Business

Transcription

David: I found that really I can ship anywhere in the world. And I do so I need to make myself available to the world.

So I started on YouTube.

And then when I make a YouTube video I also put a link on my Facebook profile because I’ve got 5,000 friends, okay, I’ve never met. But however, they feel like they know me because they’ve watched the videos right?

They say this all the time, I feel like I know you, I’ve watched 300 of your videos.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: David Gilmore, known as the LDS Prepper on YouTube. Posted his first video 10 years ago.

He was inspired by other YouTube prepper channels and wanted to share what he was doing and learning on his journey and preparedness.

Today his channel has over 192,000 subscribers and over 42 million video views.

He has become a true YouTube influencer. His passion has turned from a hobby to a seven figure a year business as an affiliate for preparedness products and producer of his own product. Today he shares his insights with us on how to start an online business with zero capital zero risk and a mobile phone.

David Gilmore, welcome to the Off-the-Grid Biz Podcast.

David: Thank you Brian. Glad to be here.

Brian: Yeah, I really appreciate it.

How did you end up at this point?

How did the whole journey start with you, David?

David: Great question.

I’m really a visual learner. My wife reads lots of books, her nightstand is piled with books and she just goes through the books. And I get to watch a video I get it.

I gotta see physically. Instead of me googling things for answers, I go to YouTube.

I call it YouTube University. And it really helped me out and I am preparedness-minded.

I feel it’s my responsibility as a father and as a husband to provide and protect. I was always looking for solutions and YouTube just seemed like a great place to do that, and I appreciate what others put up.

So I thought, well, maybe I should share some of the things that I’m doing.

First of all, had to come up with a YouTube name.

And I thought okay, well, you know, there’s like New York Prepper and there’s a Southern Prepper, and there’s Texas Prepper.

So how would I identify myself something that would reflect who I am?

And first and foremost, I’m a Christian, I’m a member of the Church of Jesus Christ of Latter Day Saints.

So the abbreviation for that is LDS.

And then I’m a provider and protector, and I’m a prepper.

So I just made it LDS Prepper.

So that’s my YouTube channel. And then I bought the domain, LDSPrepper.com, and I just had that foreword to my YouTube channel, I get that created.

Then I had to come up with a logo for the channel.

I thought the best prepper in the world was Noah. So I found a nice image of Noah and the ark, and the rainbow, which is God’s covenant with Noah that he would never flood the earth again.

I created that YouTube channel and then started just making videos of what I was doing.

I posted my first video, I remember this clearly. And I kept refreshing the page to see if anybody was watching it or if anybody subscribed, and I get like one or two subscribers and a couple of views.

Then the next day posted another video and I got two or three views.

Then I posted my third video, and I got to three more subscribers.

Then all sudden I refresh the screen and I had 100 subscribers. And then I came back and refresh the screen and I had two hundred subscribers. I thought, what is going on?

One of the YouTubers that I followed, who’s has a prepper channel had put up a video saying hey, you should go check out this guy’s YouTube channel.

That’s kind of how it all started networking without me knowing that I was networking but somebody else had found my content. That was great.

So I just started sharing that and being videos about being self reliant and so forth.

I just really think it’s a porn to put up really good quality content. I had someone talking to me a couple of weeks ago and they want to be a YouTuber.

They were talking about they need to go to university and take courses on video editing and then they need to buy this $5,000 camera and audio.

I said, No, it’s all about the content.

They really don’t care what the video quality is, as long as it’s visual, it’s the content, does solve a problem?

And so that’s what I really focus on is, what problems am I solving and I then I just video it and put it on my channel.

I really think that high-quality content is the key. That really solves a problem because when people go to YouTube, they’re typing in how-to, and then whatever they’re searching for.

So I was just sharing what I was doing. And I was never on camera.

So it wasn’t about me being on camera, it was more about the message.

I just literally had my camera in my hands. I couldn’t be on camera and that was just filming what I was talking about. So that’s pretty much how I got to where I am I just started posting content, people liked the content. I was interactive with them.

So they post a question or comment, and I always reply.

Even though I wasn’t there and taking, you know, taking personal calls, it was kind of a communication. So it worked out well.

People liked the content, I spent a lot of time editing to make sure that I get rid of all the arms and butts and things like that, that happen when you video and it was just grabbing my cell phone and making recording.

So it worked out well.

Brian: Fabulous. It’s a great way of describing the process.

At what point did you start adding the business elements into it?

David: This is a passion, my passion is to help people get prepared to learn how to grow food as if their life depends on it. Because I really think it will, to my core, I think it will to have clean water more people die every day on the globe from dirty water than everything else combined.

I have videos on that, that have over a million views. And those are about water filtration and how to pick the right water filter and so forth.

What happened was I started getting all these subscribers and all these views. Then I get an email from Google saying, hey, we’d like to put ads on your channel, that okay, well, that’s fine.

So I have the ads on there. But then I’m recommending things that I’m buying and using because I don’t recommend anything unless I personally use it and like it, and then would recommend it.

I’m just putting links on to for other websites, and Amazon and so forth.

Then I thought, Well, why don’t I just become an affiliate?

And so then I became an Amazon affiliate, then I would contact SUN OVEN or the Berkey Water Filter company or whatever. And well, Texas Ready Seeds, right.

Lucinda, right.

So I’m an affiliate for them, I’m getting able to get the best pricing as an affiliate or an authorized dealer, like with Berkey and pass that on to my customers.

That’s how I turn a passion turned into a business is becoming an affiliate. The advantage of being an affiliate is I don’t have to inventory it, don’t have to spend money on inventory. I don’t have to ship it. I don’t take customer calls.

You know, the vendor does all that.

So it worked out great for me, I’ve been doing it been doing this for 10 years.

Well, you can see in my office here in my house on a laptop, and a mobile phone. That’s pretty much my business.

Brian: That’s great. And that’s a really great tip for people that are just starting out and finding ways to be able to keep everything nice and tight and simple, is really the way to go. That’s fabulous.

So you start your YouTube channel, you start getting the business element of it going, at what point did you build yourself a website and and start doing things off of YouTube?

David: That’s a great question.

So I was just referring people to other products, you know, affiliate links, and so forth.

And then I wanted to be able to build a customer list.

If I’m just sending him into Amazon, Amazon’s getting the list, or I’m sending him to some other site they’re getting lists, and I’m not getting a list.

I can’t build that rapport with him or updated with information.

What I started to do was I said, All right, if you want these things, I’m an authorized dealer, just call me on the phone.

Well, that got a little bit of overwhelming.

And I said, All right, so just send me an email.

So now I’m having to do take all these orders and process and send them an invoice.

And so that was just nuts, you just can’t do that because this was just a passion, not a business.

I still was running a business and then I set up a kind of an off brand online store, which was really, I mean, the people were really good, but it was a lot more work than having a Shopify store.

So last year, so I’ve been doing this for 10 years.

Last year, I opened up my Shopify store, and what a difference I would just tell people just go to Shopify, okay, just go to a platform there. You can come, if you don’t know how to do something, you can go to Fiverr and get somebody for $15 to fix it for you or you can go to YouTube and look at the video on how to set up shipping or something like that.

So I set up the Shopify store and put all the products on there and that really made a big difference. Because that platform sooner somebody places an order, they get a confirmation email, when I ship it, they get a confirmation email, when I get the tracking number, they get that email.

Just really good communication.

And I have my personal cell phone number on my website. I’m the one who answers the calls. I don’t have employees answer call. It’s, you know, they have a question I take the call.

They have questions about herbs, I hand the home that my phone to my wife, because she has written five books on herbs. So having the storefront really made having an online store really made a difference. And I don’t have a storefront.

This is all virtual business.

Brian: Hmm.

David: Which is great, because now I’m a pretty big influencer in the preparedness industry market niche. And so I’m asked all the time, I was asked last week, will you come to Boise and do a presentation?

I said no, because there’s going to be 30 or 100 or 150 people there.

I could take that five hours or six hours and reach 30 million people.

Brian: Yeah.

David: Or, you know, I’ve got 192,000 subscribers. And when my wife and I did a video live this last Saturday, we had 2,300 people live on that video, I can’t fit that many people in the library or whatever’s happening.

So I really put everything that I would do in a seminar on my YouTube channel, and then people can watch them at their leisure, they can watch them at 2x speed right now.

But then I’m able to reach people all over the world.

So I was just checking my Shopify stats, and I am shipping to the US, Canada, UK, Australia, Germany, Puerto Rico, Netherlands, New Zealand, France, Italy, South Africa, Mexico, Ireland, India, Romania, Belgium, Sweden, Israel, Philippines, Denmark, Norway, and on and on and on.

I couldn’t do that in a seminar.

But I’ve done lots of seminars and lots of preparedness fairs.

That’s a great way to really hone your message, it’s a great way to make a lot of sales really quickly.

As a tip, this is a really big tip, because I was invited to a lot of preparedness fairs.

And we would always pay for a booth or they would provide a booth, if you’re going to do a trade show or something like that. This is what made us the top vendors at all the trade shows and that is we would always get a 10 by 20 booth, then in 10 feet of that, we would set up chairs and a projector and we’d have a class every hour.

Once we educated the people on the product, whether it’s portable solar generator, or self-defense training, or how to grow garden as your if your life depends on how to pick a water filter.

Once you educate the people on that, you’re going to get sales.

Instead of just standing data booth like we normally do and waiting for people to walk by, you know, we’ve all experienced that set up a schedule.

The whole purpose of us standing at the booth was, hey, in an hour, we’re going to have this class, here’s this class schedule, we would hand out that sheet.

We were packed, and the vendors around us started to seeing what we were doing. And then we go to the next event. And they then they had a 10 by 20.

Booth, as we were just clearing out of everything that we could bring to you know, fit in our trucks to bring to the show, they’re taking everything back home. When they started educating then they were selling all their products.

And so really, really big tip take the time to educate people. That’s what we’re all about. Right is helping, and they will appreciate it. They will trust you. And then they will buy your product because that solves their problem.

Brian: Yeah, that’s amazing advice. That’s really good stuff there.

People I really advise you to go re listen to a lot of just even just what David said, just right there. It’s so valuable.

You talk about starting out on YouTube, and bringing in people that way and it’s still your top area, right, where people are finding you from. And you’ve done stuff in person, like you said at the shows and so forth.

Is there any other place that you found new customers from?

David: Primarily, I found that really I can ship anywhere in the world?

I do so I need to make myself available to the world.

So I started on YouTube, and then when I make a YouTube video I also put a link on my face Facebook profile, because I’ve got 5,000 friends, okay, I’ve never met.

But however, they feel like they know me because they’ve watched the videos.

So there’s really, they say this all the time, I feel like I know you guys watch 300 of your videos. And then, you know you’ve got Rumble or you got these other outlets.

So just think about where do I watch videos?

Where can I put my content?

Because I found that the Facebook group is not the YouTube group.

It’s a completely separate market.

I mean, there’s really very little overlap.

And people on Facebook say, Oh, I don’t want to YouTube and people on YouTube that I would never use Facebook for just think about how many different areas that you can access.

Here’s the key.

You know, we’ve always heard what’s it called?

Other People’s Money, right?

Brian: Yeah, yeah.

David: Okay. No. Other People’s Audience.

Brian: Oh, yeah.

David: Other People’s Audience.

I didn’t have to build an audience. I just went to where the audience was.

And so I started asking myself, I’m a fisherman. I love fishing for salmon. And so my question is, first question of a fisherman is where are the fish?

So you want to fish, where the fish are?

If the fish are on YouTube, then go to YouTube.

If the fish are on Facebook, then go to Facebook.

If the fish are on, you know, wherever, then that’s where you put your content.

And so use other people’s audience.

What is that OPA?

Brian: OPA, Yeah, yeah.

David: And it doesn’t cost you anything. I’m doing all of this at zero advertising cost, literally, without with a mobile phone that I already own and zero advertising, advertising costs. I’m reaching millions of people. Doesn’t cost me a penny.

Brian: Yeah, that’s great, great advice there.

And it’s so interesting watching your YouTube videos, you cover such a wide array of prepping, you know, everything from from gardening to water filtration, everything that you’ve mentioned, what is your top selling product right now?

David: Great question.

By far, it is the product that I manufacture and source myself and that is the LDS Premium Micronutrient Plant Food Mix. And so I’m just looking at my stats here on my Shopify store.

So that is the number one product.

The second is Mittleider Gardening Course Book, which teaches people how to grow food as if the life depends on it.

So in that book, you’ll learn the six laws of plant growth.

And one of those six laws is nutrition.

The micronutrient mix that I make, and source myself and ship is the number one selling product for sure. So I’m looking at the stats here, top product is by far is the micronutrient mix.

What led you to put that together, there was only one source for it on the planet. And I thought I’m trying to teach the world how to grow food.

There’s only one source. And so I thought the recipe to make this is actually in the $25 book, as I’m shipping this book around the world, as I mentioned earlier. And I’m talking to these people, I say, see if you can source this yourself and provide it for Mangolia or the UK or Canada.

So they’re not paying these crazy shipping costs from United States. I’m not in you know, the Lord has provided me enough income that can do what I want.

I don’t need to do this for a living.

I’m doing seven figures a year, so it’s doing well. But if somebody else can do it in Canada, I’d rather have them do it in Canada and make it more affordable, more available to them.

So I’m literally just trying to share that recipe with everybody and make it so it’s not just one source.

So now there are a lot of people doing this and selling it. And so that make it more available for everybody.

That goal of me making more available to everybody by getting the word out as been very rewarding. So I see I’m building my competition, per se.

Because I’m encouraging people to do this themselves. But I feel very gratified in doing that. Because I know I’m helping people grow their own food.

Brian: Yeah, absolutely. That’s great. That’s a great story in the end.

You know, you mentioned books, you mentioned having that book and the and I think you said your your wife had some books on herbs. That how has having having books available.

How has that made a difference in your business?

David: Well, my wife is a Master Gardener Certified Master Gardener.

She’s a Master Herbalist.

She’s a master medical herbalist, and so forth.

As a master gardener, she had over $1,000 worth of gardening books. I mean, she had a library shelves full of gardening books.

Then when we moved from Texas to Idaho, she had me take all those books and take them to Goodwill. And she kept the one $25 book, which is the Mittleider Gardening Course book. Because everything she needs to know was in that $25 book.

She literally donated over $1,000 worth of gardening books.

So having the book on hand, here’s mine. I mean, I obviously can’t see it on a podcast, but I keep it right here by my chair because I refer to it all the time, every word of that book 1,000 and 1,000s of times.

When people call me, they’ll say, David, I’m on page 165, can you help me with this, and then I turned to my book.

Having a book on hand as really, really important. You can get it in a digital form, or you can get a physical form, I would highly recommend regardless what the shipping costs get in physical form, it cost you way more than to print it out in a digital form.

And it’s just much easier for me.

Instead of having to boot up my computer and load a digital, I do have the digital format, but I never use it. I always grabbed the printed book.

And then my wife has taken her years of experience and certification and made reference manuals for medicinal weeds and culinary herbs, and how to grow your own herbs and how to make your own tinctures and so forth.

She actually made those reference manuals for herself. And then people kept asking her for them.

Basically, she was solving a problem for herself, she found that other people had the same problem.

Now she sends it to a printer and hasn’t printed and we ship them all over the world. Having a reference manual, having a book on hand, I think is critical.

I can’t answer every question 24 hours a day, having a book on hand really makes a big difference. They can refer to that whenever they want. So having a book significant, I think very, very important.

Brian: Especially in the field you’re working in, which is all how to, you know, so they’ve got to have more than the just you there. Then obviously they’ve got hours and hours and days worth of video that they can go through but having yeah, having a physical book that makes big difference.

Commercial Break: Okay, let’s take a break from that conversation. I wanted to bring up a question for you, during these crazy times, do you feel like your business is indestructible?

Most people don’t, and if not, the real question is why, and what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, 9 Ways To Amazon-Proof Your Business.

Let me talk about what we discuss in chapter six, the sixth way, which is to offer ongoing, what does that mean?

Well, what it means is don’t just have products that are one time uses, find a way to offer some type of ongoing value to your clients, even if you can’t offer it yourself.

Even if you don’t specifically offer a service that goes on and on, find someone else who does and team up with them. Find a way to turn what you do into some form of subscription or membership and get your stuff out there more often.

Allow them a chance to get to know like and trust you via a product or service. This is a way that you can completely take Amazon’s idea and twist it into something directly for your own Amazon Prime’s a major deal in the success behind amazon.com.

You can get it to work for you, even if you just work on a local level. But I also have eight other ways to Amazon proof your business, basically the idea of making it competition proof to even someone as big as Amazon.com.

So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: Overall, what do you like best about your business or your industry?

David: As I was preparing for this and listening to other podcasts. One of the things that you ask is, you know, what is it you do?

So I had to ask myself, what is it I do?

Because when I talk to people, they say, Well what do you do for a living?

So I just became a pilot or I’m going through the process of becoming one I just bought a gyro plane. And so I now I have a new audience, you know, circle of people physically that I go down into the airport with an error in their, in their group and so forth.

As you get to know each other you date, well what do you do?

And I say and I typically say Well, I’m a marketer, I have a marketing company because I do do advertising for other people. But that is completely aside from what I do online.

Or they’ll tell them and they go, Okay, well that’s interesting.

Really, when I thought about it. I’m really not a marketer, even though I do some marketing for other people, but I’m really an affiliate marketer because I’m really marketing, most of stuff, I mark it or is from other people.

I mean, we do have my wife’s books, and we do have the micronutrients that I make, but everything else is an affiliate product.

The thing I like about the business model is that I don’t have to inventory, I don’t have to pay for inventory, I don’t have to ship it on customer service calls.

I can’t imagine if I had all those products here, I don’t have a storefront. That means I’m not sitting on a stool somewhere waiting for someone to come in. And I’m taking care of, you know, 50 customers a day, or I’m here, I’m taking care of 1000s of customers a day.

Our orders have, I just looking at it earlier, gone up tenfold from this time last year.

We’re doing 10 times the amount of volume as sales that we were doing last year, this at the same time. And so we’ve already significantly increased.

I think it’s because people are now realizing, Hey, maybe I need I need to grow food as if my life depends on it. And I really don’t know how to do that.

I need kind of a step by step way to do that. And that’s where the Mittleider Gardening Course comes in.

Or maybe my I already have an existing garden, but my garden isn’t really doing very well. It’s not producing well. So maybe I need to get these micronutrient mixes.

What I like about the business, the industry is that first of all, it’s online.

I’m an entrepreneur, which means I’m, I’m willing to work twice as hard for half the amount of money, right?

That’s what definition runners, my days are very, very long, because I’m passionate. And if I weren’t passionate, if this was just about money, I’d stopped this years ago, because I get so many emails a day, and so many phone calls and so many texts saying thank you so much I love you and your wife, you don’t know how you’ve helped our family.

That’s what I love about the business the most that I’m really making a big difference in people’s lives, literally, and helping them provide and protect for the family that I probably couldn’t do if I were just selling, you know, Android accessories, which is fine.

But I certainly wouldn’t be working as hard at that as I am providing the service and products that I that I do now.

So I love that it’s online. I love that I get calls, people say you’re crazy to get calls, I’m helping another human being.

When I get done with that call, I say now the reason why I took this 20 minutes with you this 45 minutes with you is so that you can go help to other people.

You don’t want to be the only one in your neighborhood growing food, you want a community around you growing food, you want a community around you that has portable solar power.

So I’m trying to educate everybody and I’m having to do that on the phone with one person at a time. But on the internet I can do for 1000s of people’s time. So I like that I love YouTube as a platform as a critical part of my business.

Because I’m able to reach so many people at the same time, where I just couldn’t, wouldn’t be enough hours in a day for me to do that one on one. So I love that I love that it’s online, they don’t have stacks of inventory.

I do have a lot of micronutrients in my garage, because I’m literally literally bringing them in sourcing him mixing him.

I’m looking at my security camera here that my employee bagging all the micronutrients right now and it’s in my garage.

So we’re building a 40 by 60 building where we can have a processing and shipping something that’s where I can get my truck in my garage for once. Right?

Brian: Yeah.

David: So it’s exciting. I love that I’m helping people, and I’m able to do it worldwide. I’m helping a lot of people all over. And that’s very gratifying when I go to bed at night.

I know that I’ve helped a lot of people. And I’m not just making money, I’m actually making a difference.

Brian: Hmm. That’s incredible.

So on the flip side, if you could change just one thing about your business, or your industry as a whole, what would it be?

David: Well, I wish there were 1000 people blowing this trumpet on, you know how to grow food.

I’m trying to get there are two Master Mittleider Gardening instructors on the planet. And I’m one of them.

Well, there needs to be 200,000, Master Mittleider Gardening Instructors all over the world. And I’m just trying to get the message out so that everybody can teach somebody else.

So if I could change that, that there would be more people who really are confident in the system and know how to do that.

What I need to change is I need to get a shipping manager because I’m spending so much time in the paperwork processing, you know, tracking you entering tracking numbers and all that interferes with me able to take the time to put up new content.

It interferes with me working on my groundschool for my pilot license. You know money is simply a tool right? That’s right.

If I’m using it correctly, it provides me time and resources for the things that are important. Money isn’t important, but it provides things that are important. So I need more time, I can’t get more time.

So I, that’s why I’m hiring people.

And I need to do the bagging my themselves, I sourced everything, making sure that I get the best quality products, and it’s the right mixture and so forth. But then I can hire my neighborhood kids, and they can bag, right.

So I’m giving them an opportunity to make some money during the summer. But I need to have somebody manage the shipping. It’s hard when you’re one man show.

My wife has these resource manuals, and she’s assembling them herself. That just takes up hundreds of hours to put all those papers together in a binder and in the paper protectors.

I think a hard part about businesses at some point, you need to kind of let go a little bit and say, All right, I need someone else to do this. I’m providing them an income and providing myself more freedom to do other other things.

So I would change that I would build the building. So I can get my car, my truck in my garage, and I would get someone to manage the business more. I never thought 10 years ago, that I’d be where I am today.

At basically zero overhead cost.

Because it’s all free advertising on YouTube as a free platform. And it’s I don’t know, what is $50 a month for Shopify or less?

I don’t I don’t know what it is. But anyway, I would I need to work more on managing gets other people taking care of the day to day things. So I can do less of that.

So long answer.

Brian: Oh that’s great. No, no. It’s it’s a complicated issue.

And when you’re getting to the point where you’re at.

David: Yeah.

I think a lot of business owners start out as a one man shop. And then at some point, they have to realize, Hey, I’ve got to kind of let go of the reins a little bit. Because this is provide a solution for other people.

But now it’s inhibiting me on what I need to be doing in my personal life. And so, yeah, let’s turn this over and may not be as perfect or as good as you right?

It gets the job done and if you’re got a good quality control in place, and the customers happy.

Brian: Absolutely.

And if you can reach more people by doing that, or at least keep your own sanity, which is necessary to be able to continue doing what you do. That’s all worth it.

David: Yeah, I’ve got six videos that I’ve already recorded that I haven’t edited and uploaded yet, because I’m too busy during the day to day stuff.

Brian: Yeah.

David: And that defeats the purpose of me doing what I’m doing. Yes, I’m caught up in the day to day I can’t get more content out.

Brian:‘Yeah, that’s a that’s a common frustration I’ve heard that from a lot of growing, especially online, e-commerce businesses.

David, if we were to talk again, let’s say a year from now, and we were to look back over the last 12 months, what would you say would have had to happen for you to feel happy with your progress both professionally and personally?

David: Id have my private pilot license, I’d be spending at least 10 hours a week flying with my wife and seeing the sights here and God’s great planet. I’d have a production manager or shipping manager in place who could take care of that, I’d be providing an income for them.

I’d have the building built so that the business is running without me being involved in business, if I left for a week to go to somewhere on vacation, or we’re just flying around doing a cross country trip in the gyroplane. And everything was managed without me, I feel good about that.

Because at some point, it would be great if I could just do content.

If I could just spend the time putting out more information helping more people in a personal matter. You know, I wear headset Bluetooth headset all day long, because people are calling me but I’m busy with my hands while I’m talking to them on the phone.

If I could just be focused with them on the phone instead of trying to manage the business, that’d be better.

So I think I know what I need to do. And we’re in the process of doing those things.

So in a year from now, I think we’ll be in a much better position personally and in business.

Brian: That sounds exciting because you know where you want to go. You have a really good idea about how to get there the obstacles that are standing your way.

So that’s that’s really great.

What advice would you have blanket advice besides all the great advice you’ve already provided, but for a business owner that’s out there that’s looking to get started in a similar fashion than you have, what blanket advice would you have for the business owners out there listening?

David: First of all would be used other people’s traffic. So if you’ve got a brick and mortar store, you can still share what you’re doing on other people’s traffic.

Now is that a bonus and bored at a church or a bus station. That’s other people’s traffic, right? It doesn’t cost you anything.

You don’t have to pay for advertising, you really don’t have to pay for advertising. Just think about where people congregating online or offline, and then you just use that space.

All right, that’d be the first thing I recommend is use free traffic sources.

I started out by doing search engine optimization 10 years ago, 20 years ago, and that whole game has changed.

There’s no such thing as free traffic with alright, is not there anymore. That’s a lot a lot of work.

My son does SEO for his his business. He has an online business too. And he’s decided to go that route. And I’m doing YouTube. And he’s saying what I’m doing so now he has a YouTube channel is doing very well on YouTube, too.

Because it’s literally unlimited traffic.

People are looking for a solution, you provide a solution. So find first recommendation is find some free traffic.

And you probably already just think, Where did where do I go?

Okay, where were you know, that’s where I would have to I would market have a product that solves a problem.

Just address the problem in, you know, people don’t care what the cost is, if it really solves their problem, right?

If you need a kidney transplant, are you worried about the cost?

Probably not. Okay, if you need to grow food as if your life depends on it, you’re probably not too worried about the cost.

Be sitting, you know, be reasonable with the cost, but have a product that solves a problem and then help people find the product. But what I found is that with my business, that content is king, you need to have good honest, direct content.

On my videos, I share everything, the failures, the successes, okay?

Be honest, be genuine, be you don’t be phony.

I have a video series where I went off grid for seven days, no water, turn off the water, turn off the gas, turn off the electricity. And it was a complete nightmare.

This great prepper guy, it was a horrible, it was taking cold showers and screaming like a little girl, it was is that the solar panels rent, the battery bank ran out of power within 24 hours. All this stuff that happened and it was it’s on video.

And it’s like this is real, okay, if you don’t do this yourself, you’re going to run into the same problem, you’ve got to practice yourself and this is what happened to me.

I’m supposed to be the quote unquote, “expert” right?

So be real, be genuine, be yourself. Don’t try to be somebody else.

And see, if you’re going to be marketing on YouTube is a great tip, what I would do, because I didn’t know anything about marketing on YouTube, when you make a video before you post a video.

If it’s about growing tomatoes, whatever it is, puppy dog collars, whatever the product is, do a search and find out what other videos are out there.

What are the titles of those videos, because those videos are popping up because of the algorithm.

So you can take a look at the titles of the other videos, incorporate those words into your title. And now all sudden, your video shows up in the recommended videos list because you use the algorithm because you’re using the same words that other people are using.

So I would recommend that.

Another really big tip if you’re marketing online at all, make sure that you’re using the full URL in the description.

So https colon slash slash, I see a lot of people just putting in like LDSPrepperStore.com.

But that isn’t a hyperlink without will make it live on slash slash, okay, it doesn’t work, people aren’t going to want to copy it and paste it and know it just make sure you have the full URL out there.

And then I would also say unfortunately, from experience that you need to brand your product you need to brand your videos.

I have a now a brand on all my videos because people take the content and use it on for themselves. I’ve seen it on TV, I’ve literally seen my YouTube content on three letter alphabet TV stations, okay?

And never asked for the content. Never want, you know, gave me compensation for the content never mentioned me in the content but used my content.

So make sure that you you put a brand logo on your content out there that most of all, just find a passion. If you’re passionate about quilting, then just start putting content out there.

Quilting is a multi million or billion dollar industry and you know who would have known quilting, or whatever it is right?

Just put it out there.

If you’re passionate about it, you will enjoy every minute that you quote unquote work at it. And you know, it’s very rewarding and you help other people find solutions to their problems.

So be passionate about it.

Use other people’s traffic, make sure you brand it. If you’re marketing on YouTube, make sure you’re using other people’s words that other people using in their title.

So get your videos get found and you will climb very, very quickly on the scale of visibility and subscribers and sales at all at no cost.

Brian: Excellent. That is some amazing information there.

Is there anything, any question I did not ask you, David that you’d like to answer?

David: No, you’re excellent host you have great questions.

That’s really, if they want to find more information about my videos, they can just go to LDSPrepper.com.

And my store is LDSPrepperStore.com. If they want to call me my phone number is on my store. And I’m glad to help them with any items they have about preparedness questions, anything I can do to help.

I just kind of feel as we come closer to when the Lord comes back and rains on the earth things are kind of compounding. And I just think the sooner we’re prepared, the better. I’m hear as a resource in any way.

I feel like I’m doing the Lord’s work and he’s taking care of me. So I’m healthy, I’m strong, we have the finances we need. We’re providing other people solutions to their problems. So it’s a great place to be.

Brian: David Gilmore, thanks so much. You’ve definitely been a resource for us here today, the LDS Prepper folks, go and check them out.

David Gilmore, thanks so much for being on the Off-the-Grid Biz Podcast.

David: Thank you very much Brian.

Brian’s Closing Thoughts: Well, I’m not really sure where to begin.

That was a really good conversation, especially on the business end of things. Quite oftentimes people come in, and they have a very clear understanding about what it is that they do, but not always the clearest understanding of how they went about doing it and why.

And that’s common, that’s not unusual, even at the higher levels.

I’ve heard Richard Branson discuss business. And he has a very difficult time talking about how he did it, or the principles behind it.

He just kind of moved, and things just kind of happened.

And every once in a while he’ll say something that’s profound, but it’s quite accidental.

He actually talks about how the fact that he doesn’t really know how he went about doing things.

I think it’s pretty common for people in the business journey to just kind of move. And every once in a while, you’ll have somebody that can do that very successfully, without having a lot of the major issues that most business owners face.

But most of us face those issues, we face these obstacles that you come up against, and wonder how to get around and through it.

If you don’t have a mentor, if you don’t have a group of people that you depend on, if you don’t have people that can help you sort those things out. Especially if you’re a first generation entrepreneur, it’s difficult to switch your mindset over from the way that most people think into the way a successful business person thinks.

I say all that to say that David has a really solid foundation for how successful business owners think.

There are so many principles he went over, I’m just going to focus on one real quick.

And this is one of those that I’ve heard discussed, mostly on very high level courses that I have bought seminars I’ve been a part of, most people do not discuss these things on the lower levels.

That’s the concept of other people’s attention.

If you can understand how valuable it is to be able to use different sources of advertising, that don’t cost money and be able to team up with other people, places where people are already causing traffic.

That is huge, because we’re all kind of brought up in the mindset that it takes money to make money. And it’s just not true across the board.

Yes, having money is helpful. It’s a great shortcut to be able to purchase advertising from people that are selling basically spaces alongside of traffic, whether it be physical traffic, or virtual traffic.

That’s what advertising is.

People have already named a spot and they’re selling a space in order for you to be able to hopefully get attention from people there. But there are other places there are a million more free areas that you can advertise versus paid areas that you can advertise, like I said, paid areas are a shortcut, but they’re not necessarily the best.

And they’re certainly not the only place you can go other people’s attention. Finding other people that are already getting attention and putting yourself along with them in some way, makes a huge difference.

David was talking about doing this accidentally in the very beginning, when he started getting recommendations for his YouTube channel from other YouTube channels.

That’s fabulous stuff.

What happens when you actually go out there and produce that on your own?

What happens when you team up with people purposefully?

It can happen people do it all the time. I’ve worked with many clients and many friends who have been able to do this, not just in social media, but across the board, it doesn’t matter where you’re at, you can find a way to do what they call joint venture.

You can team up with somebody and do it at no cost or no additional costs to how you’re already running things and be able to get that extra attention. That is huge.

He spends a lot of time talking about that. Go back and re-listen to this podcast for sure.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact.

Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas.

I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Jim White – Fishnure

Fishnure

Jim White is the creator of Fishnure, located in Charlotte, North Carolina. Fishnure manufactures and markets organic fertilizer including both solid fertilizer and liquid.

Checkout more about Fishnure’s quality products and daily updates, please checkout their website and active twitter account, as listed below!

Website – https://www.fishnure.com/

Twitter – @fishnure

Show Notes

Agricultural Background: Beginning of Fishnure

Finding Our First Customers

Natural vs. Chemical Fertilizer

Different Types of Products We Offer

        • Solid vs. Liquid Fertilizer

How COVID Impacted Our Business

Importance of Sustainability

Why Just Labeling Fertilizer As “Organic” Doesn’t Mean It’s Good

Fishnure’s Future: Heading In The Right Direction

Jim’s Business Advice to Those Starting A Business

Full Transcription

Jim: We had a pepper grower up in Minnesota who grew his entire crop with Fishnure. And then he set up a control between one of the biggest sellers, Miracle-Gro and Fishnure.

So we had one batch of plants that were fed Miracle-Gro the other batch was Fishnure. Miracle-Gro got two treatments during the year, Fishnure only one. Fishnure came out with 8% production.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Jim White is the creator of Fishnure, located in Charlotte, North Carolina. Fishnure manufactures and markets organic fertilizer including both solid fertilizer and liquid.

Fishnure is made by composting solid fish manure is filtered to get solid manure free from unwanted materials and combined with the carbon source clay inoculants and then decomposed to form a humus compost.

Jim is a serial entrepreneur who has created numerous computer software production management businesses. He also has a significant background in statistics and agriculture.

Jim White, welcome to The Off-the-Grid Biz Podcast.

Jim: Hey, thank you.

Brian: So how did you get into Fishnure, tell us that story?

Jim: Well, I created a company that monitors agricultural production. In other words, in the delta, catfish production is big and a farmer may have 100 ponds. And we developed a wireless solar power monitoring and control system that will control the environment and every pond.

So that’s how Fishnure came because I was interested in some of the customers were using the connection from the fish production to growing plants, which is what aquaponics is, and that’s what started it.

Brian: Oh, wow.

So how did you find your first customers?

Jim: We advertised I think it was on Craigslist. And that started then we sold a lot on our website, and then move to Amazon, which is the main seller right now.

Brian: How long ago was that, when did you first start the whole process?

Jim: It’s been seven years.

Brian: Excellent.

Where are you finding most of your customers right now or via Amazon?

Jim: Right.

Brian: Great.

Do you do any other sort of outreach or marketing to bring in?

Jim: Oh, yeah.

Yeah, we use Twitter. We tweet several 100 tweets a day.

The website, I write a lot of articles and publish those and email marketing the whole bit.

Amazon though is the major seller.

Brian: Excellent.

Who is the ideal customer for Fishnure?

Jim: People that are interested in survivability and who understand natural fertilization.

Fishnure is really the only natural fertilizer on Amazon. There is one of most of what you see is organic fertilizer is not natural can be harmful to the environment.

Additional nutrients have been added that may be too much, there’s is runoff. This is the same problem that you have with chemical fertilization. And, of course, I’m a conventional farmer I farm 1,800 acres, and I know that we’re not doing the right thing.

It’s not sustainable, too many chemicals. Fishnure is an answer to that.

But plant life evolved in the water initially millions of years ago, and it was sustainable, and then it moved to land but it couldn’t move until humerus was created in the soul because that’s where your microbes and your organic matter are and Fishnure provides that, it provides the humus.

If you have organic fertilizer, and somebody is added NPK, additional NPK and no microbes, that’s worse than doing nothing.

Brian: And why is that?

Jim: You have to have the microbes, the microbes form a bond between the plant and the environment, and they can create the exact amount of nutrients that the plant needs.

And there are no ways chemically you can add too many nutrients and burn up the plant. You can’t do that was natural fertilization, and natural fertilization needs those microbes. And those microbes live in the humerus component of Fishnure, that’s what creates the yields.

Brian: Oh, wow.

What are the different types of Fishnure that you offer?

Jim: You can buy an 8-pound quantity, 16 or 32?

Brian: Got it?

It’s the same no matter what you offer the liquid form also?

Jim: Yeah, it comes in a half-gallon.

Brian: Okay.

Is one better, the solid versus the liquid better or worse?

Does it matter the plants that you’re using it on or what would be the difference there?

Jim: Well, the liquid makes it easier to apply.

In some cases, for example, you can spray it on your lawn. The Fishnure solid is a colonial substance and it doesn’t spread to do either. So you put it out on your lawn, it’s best to convert it to a liquid and you can do that at home as well.

Take the sold and mix it with water and spray it with a hose and sprayer.

Brian: Do your customers come more from a residential sense and having organic gardens and lawns that they’re using this with? Or is it more conventional farmers and people with larger crops?

Jim: No, it’s primarily from individual homeowners and home gardeners and commercial cannabis production and some organic farmers, not large scale farmers.

Brian: How is your business gone over the past, for those people listening, we’re recording this at the end of July of 2021. So I wanted to ask you how has your business been affected by the covid-19 pandemic over the last year and a half or so?

Jim: Well, it helped.

Brian: Yeah.

Jim: I noticed a big increase last year, apparently when people were stuck in the house to have something to do so they gardened.

Brian: Yeah. Yeah.

Jim: I’ve seen a drop off this year.

Brian: Hmm. No, that makes sense. That makes sense. And that goes along with the trends of the industry.

Overall, what would you say that you like best about your business here and the industry as a whole?

Jim: I’m big on sustainability. I’m pushing on that quite hard.

There are 1,000s and 1,000s of producers of organic fertilizer. So the competition is pretty severe. But we have an advantage, it is sustainable.

We had a pepper grow up in Minnesota who grew his entire crop with Fishnure. And then he set up a control between one of the biggest Miracle-Gro and Fishnure.

So we had one batch of plants that were fed Miracle-Gro the other batch was Fishnure.

Miracle-Gro got two treatments during the year, Fishnure, only one. Fishnure came out with 8% more production.

And he’s been a big promoter and he’s using it again this year.

Brian: Oh, fabulous. That’s a great testimonial.

Jim: Yeah, we sold a lot off of that.

Brian: Yeah, I bet.

Being a serial entrepreneur. How do you compare this product this business to everything else that you’ve done?

Is it better or worse, how do you compare it?

Jim: Well, the first two companies created was based on some technical advantage that I had in computing and they were very successful.

This one, it’s all marketing.

It’s sort of like fishing, you know, what bait to use it every day. It’s a new adventure. So it’s really more interesting.

Brian: Absolutely.

Commercial Break: Okay, let’s take a break from that conversation. I wanted to bring up a question for you, during these crazy times, do you feel like your business is indestructible? Most people don’t?

And if not, the real question is why?

And what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, 9 Ways to Amazon-Proof Your Business.

Let me talk about what we discussed in the third chapter.

The third way for you to Amazon proof your business, which is be different.

In the third chapter, I go into, really, how do you put yourself out there and be seen as unique, where you really don’t even have competition. And there’s ways of doing this. In fact, I talk about two specific books that you should go out and get.

And these are difficult books to read.

These are fun books, books that will inspire you and give you creative juices necessary to be able to really stand out and be different, you don’t have to be wacky, you don’t have to be outrageous, but you do have to appear different. And if you can appear different from everyone else out there, not only will you not have the competition of amazon.com, you won’t have any competition.

But I also have eight other ways to Amazon proof your business, basically the idea of making it competition proof to even someone as big as Amazon.com.

So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: It seems like it would be a good pairing and I know this hasn’t been around for the last year and a half, it would be a good pairing for trade shows, and organic gardening shows.

Have you done any type of live marketing like that one-on-one?

Jim: Not physical, internet seems to be the best route.

Brian: Oh, fabulous.

Well, that’s great, that will keep costs down.

The next question I had is if you could change one thing about this business or this industry as a whole, what would it be?

Jim: That’s a good question. I’m not sure.

If I could change one thing, which somehow want to create information that would indicate that just because it’s organic, does not mean it’s good or environmentally friendly.

You can take a substance and nutrients to it and call it organic, and it’ll be organic.

Brian: Yeah.

Jim: But unless it’s got the microbes, you’re wasting your money.

Brian: Well that makes sense, especially with your explanation of the difference between the ocean plant and the land plant. I mean, that’s really, that causes a picture that I’ve never really considered before or haven’t considered in a long time. Really cool.

Jim: Are you familiar with aquaponics?

Brian: Yes, a little.

Jim: Yeah. Okay. I mean, that’s a basic concept.

Brian: Yeah, of course. It’s just that the history, the evolutionary history behind it makes a whole lot of sense. And it explains so many issues that we’re dealing with right now, when it comes to minerals.

And like you said, microbes in the soil and the lack thereof.

If you and I were talking a year from now, and we were looking back over the past 12 months, what would have had to have happen for you to feel happy with your progress, both professionally and personally?

Jim: Well, of course, my main objective is in marketing on Amazon. So if we can increase our sales, three or four times, yeah, I’d say that’s progress. We’re headed in the right direction.

Brian: That’s good.

Are there any obstacles standing in your way of getting there?

Jim: Oh, yeah, I mean, fishmanure is scarce.

Brian: Hmm.

Jim: It’s difficult to get to it. The composting process is complex and it involves shifting tons of material around the country. So there are a lot of challenges as far as production and even more with marketing.

Brian: Yeah. Well, that makes sense.

You’ve been involved in business for many, many years.

In that situation, we have a lot of people that listen in this, Off-the-Grid Biz Podcast, so it’s, it very much comes at it from a business perspective.

What advice would you have for business owners out there?

Do you have any blanket advice for people either looking to get into business or looking to survive and build their business in today’s economy, any advice I would give if you’re an entrepreneur and starting out?

Jim: Create a situation and setting up your company where it’s financed primarily by the customer.

Don’t go out and borrow a lot of money gamble on it, you may lose if you create something where customers are involved initially, and even if you have a contract company.

Get the customer to put up some upfront money, just get the customer to finance your business that’s what I suggest. I’ve done it several times, both ways and I know which works.

Brian: That’s great advice. And that’s really important that makes it makes everything you’ve said today worth 10 times more to the listener because I’ve gone through several iterations myself with others and with other partners and seeing the same things true, so that’s gold right there.

What could a listener do who wants to find out more about Fishnure?

Jim: Well, I can go to the website, Fishnure.com.

Brian: Fabulous. Okay, good deal.

Are there any questions I didn’t ask you that you’d like to answer, Jim.

Jim: I think we’ve done pretty good.

Brian: Okay. good deal. Hey, I really appreciate your time.

Jim White, thank you so much for being on The Off-the-Grid Biz Podcast.

Jim: I enjoyed it.

Brian’s Closing Thoughts: Oh boy, it was really a kick getting to sit down and talk with Jim White. I had spoken with him years previous when I was researching the organic gardening marketplace and had a conversation with him on the phone and he hasn’t changed in the years that I’ve talked with him.

I love his no-nonsense straight to the point attitude about things, it’s refreshing.

And I wanted to point out a couple of things about what he said and what he kind of represents and things that I think any business owner can use in their business.

The first thing is, you’ll really know the knowledge and passion for the product, and the story behind the product, he has a very clear idea about what that is, and what that’s all about. And that’s refreshing.

It’s also one of those things that you you hope most business owners or the person in charge has that going for them if you really have a clear idea about what your product is what you’re trying to achieve, who the bad guy is in your industry, who are you against, that’s very important, and making yourself very clearly a different creation in the marketplace.

And it’s what he’s been able to do rather well.

The second thing is he knows where he’s going, you hear him talking about growing, you know, four times or so forth in the next year, he has a very clear idea of where he’s going.

He has the tools to get there and he also knows what obstacles are standing in the way that’s very, very important.

And the third thing is that point he made at the very end, and I want to put an even finer point about customers financing your growth.

So often in the mass media, we’re taught, you know, with Shark Tank and all these other things, to go after big money out there and get someone else financing you and get a loan and just everyone is trying to sell you free money as if it’s actually free.

Well, there’s always a price to that.

Whereas if you’ve got the customers financing your growth, you’re growing, while at the same time building a relationship with the people who are going to help you grow beyond this point when the financing isn’t even necessary.

It’s really making money where you’re going to continue making money as opposed to an artificial source, which I think is really important.

And you’re learning something in the process, especially if you’re just starting out.

You’re learning how to create that relationship with the customer, which is really what it is all about in the long run. Once again, I want to thank Jim White for coming on the show.

I can’t wait to see what Fishnure does in the future.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact.

Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas.

I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Jesse Frost: The Living Soil Handbook | The No-Till Market Garden Podcast

Jesse Frost
Jesse Frost

Take both feet and jump right in!

It’s clear Jesse Frost is well informed on gardening and things he’s passionate about. But for he and his wife Hannah Crabtree to take that passion and turn it into not only a way of life but a way of making a living is truly impressive.

Join us for some fabulous insight, from getting a start in farming, to what it takes to get your book published.

Oh, and did we mention Jesse’s terrific No-Till Market Garden Podcast and the quality information you can get from listening…all for free!

Check out the links below for more info on Jesse and Hannah’s Rough Draft Farmstead, to No-Till Growers Podcasts and Jesse’s new book published with Chelsea Green Publishing called, The Living Soil Handbook.

The Living Soil Handbook – https://www.notillgrowers.com/livingsoilhandbook/d9z5gkf1bbnhu0w5xxb3trngiqhwgo

No-Till Growers Podcasts – https://www.notillgrowers.com/home

Podcast on Youtube Also – https://www.youtube.com/channel/UCLhu5JoRWPgEGDoUFfQHTPQ

Rough Draft Farmstead – https://roughdraftfarmstead.com/

Show Notes

  • From Wine to Farming: My Start in No-Till Farming with Bugtussle Farm to Starting Rough Draft Farmstead
  • Type of Vegetables We Grow at Rough Draft Farmstead
  • How We Found Our First Customers
  • Why Being Certified Organic Was A Big Move For Us
  • Keeping No-Till Growers Podcast Accessible For All
  • New Book: Living Soil Handbook with Chelsea Green Publishing
  • Positive Response Since The Books Been Launched
  • How We Started The No-Till Market Garden Podcast
  • How To Find No-Till Growers Podcast
  • Big Following on YouTube
  • Why We Choose the keyword “No-Till”
  • What I Like Best About Farming & Podcasting
  • Being Open to New Ideas In Farming & Media
  • Happy Life: Importance of Family and Relationships
  • My Advice to Farmers

Transcription

Brian: How did you start your podcast?

Jesse: Originally, I started on my cell phone with a call Recorder an app that journalists will be familiar with. And my audio wasn’t great.

I recorded it in our cooler for our vegetables, like our walking cooler. And also we had two young kids and it was the only place I could go to do it. And it kind of evolved from there.

You know, we’re going into our fourth season this fall, each season has gotten a little better and gotten a little bit better at interviews and more comfortable.

But the beauty of podcasting, like, I think that when you’re a curious person, it really fills that need for you to just dive into things.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Jesse Frost lives in central Kentucky, where he runs Rough Draft Farmstead with his wife Hannah Crabtree. Frost is also the host of the No-Till Market Garden Podcast and the author of, The Living Soil Handbook: The No-Till Growers Guide to Ecological Market Gardening.

Jesse frost, welcome to The Off-the-Grid Biz Podcast.

Jesse: Well, thank you so much for having me, Brian. I’m excited to be here.

Brian: This is real fun. So tell us a little bit about what it is that you do?

Jesse: Well, I do a lot of different things. But my primary vocation is farming.

As you said, a small-scale farm in central Kentucky with my wife, Hannah. We are three-quarters of an acre no-till vegetable production. And that is my full-time gig.

That’s what we do for a living.

But I also do a number of other things we run No-Till Growers with my partner Jackson Rolett, he co-founded it with me, we think of it as sort of an aggregate of information where we are trying to dig up as much growing information about no-till market gardening that exists and that we can sort of create ourselves and try and seek out.

We’ve created several different offshoot podcasts from you know, I host the No-Till Market Garden podcast, as you said, but we also have Collaborative Farming Podcast that’s hosted by Jackson.

We also have Winter Growers Podcast, that’s hosted by Clara Coleman, daughter of Eliot Coleman.

Jennie Love does the No-Till Flowers Podcast.

And then we do a weekly live show with Josh Satin, who some people may be familiar with his work through YouTube, but he posts an every other week live show on our YouTube channel.

So we do a lot of stuff. It’s a lot about just getting that information out there. We try and keep it free and we are kind of a different business model in that way.

But we try and make sure that anybody can access our information.

And yeah, it’s a number of different things that we do. But they’re all very exciting and very fun for me.

Brian: How did you end up at this point, where did this all start?

Jesse: So it all kind of started with my interest in farming and agriculture, which started probably about 12 or 13 years ago, when I was actually working in wine in New York City.

I worked in wine retail, and we specialized in really small scale really like unique wines, very niche stuff like it was kind of at the beginning. At that point, it was kind of in the middle of the natural wine craze. And I really loved those wines.

I really loved this really funky kind of, you know, sometimes effervescent, sometimes really cloudy wines that just tasted so vibrant and so alive to me.

I got obsessed with the people that made them and I kind of started studying viticulture, and I went in would visit winemakers in Europe and really enjoyed seeing their love of the land.

For a brief moment I kind of thought about being a winemaker. But I kind of knew just deep down that wasn’t really my thing. I knew that I would not really be that all that interested in, you know, making just one product.

So I moved that idea to just doing vegetable farming because I love vegetables I love you know cooking that’s kind of also in my background.

And so I moved from New York City back to my home state of Kentucky and found an apprenticeship here.

That’s where that started.

So the apprenticeship was a biodynamic farm called, Bugtussle Farm in southern Kentucky. I learned everything there like just all the different techniques for kind of minimal tillage and, you know, really responsible tillage with cover crops and those sorts of things.

We did rotational grazing, we did herbs, we did livestock, all sorts of different livestock. We did chickens and turkeys and everything.

So that was a really great immersion into agriculture because I didn’t have much of a background. I didn’t have any of a background in it. My family is not agricultural, at least not in any recent history.

So, from that I met my wife there, she was the other intern in my second year, Hannah, she and I, you know, decided after our first year interning together, or her first year, my second, that we would start a farm.

So we started a farm. And one of the things that we knew we wanted kind of from the beginning was to reduce our tillage and sort of figure out different techniques for how to manage, you know, crops without tillage to reduce our cultivation needs, and to increase our water holding capacity and have better performance with the crops, like all of the things that no-till purports to do.

So we started kind of investigating these ideas, and they’re just was not a lot of information out there about it. That was one thing that we really discovered was that there’s just this complete lack of information about the technical side of managing a small scale farm, you know, high production, small scale vegetable farm without tillage was like, there was just not much out there.

That’s where No-Till Growers kind of came into it is that I had this realization that like, I wasn’t gonna be able to find the information I needed, I was gonna kind of have to dig it up.

If I was going to do that, I was just going to call people and have conversations with people who I knew were doing very interesting things in the no-tillage world. Try and, you know, record those conversations and share them as a podcast.

So that’s where that was sort of born out of.

And then No-Till Growers kind of grew from that.

Brian: Well, that’s fabulous.

So what type of vegetables do you grow on your farm?

Jesse: We do mixed production, we focus a lot on a handful of crops, garlic, cherry, tomatoes, lettuce, green onions, beets, carrots, those are kind of our main products.

But we do you know, sweet potatoes, we do a little bit of, we always grow some things that we love for ourselves and for our family. So we’ll always grow a little bit of sweet corn, will always grow sweet potatoes, winter squashes, we do a big mix of stuff.

But really, what pays the bills is those first crops, those other crops are both sustenance, but also, you know, crops that we enjoy growing and gives us some good biodiversity in our soil and in our crop rotations.

And it’s fun to have a diversity of crops like it’s, you know, we don’t want to just be a lettuce farm, because that’s really easy. It’s easy for us to sell a lot of lettuce, it’s easier for us to grow a lot of lettuce.

But we want that diversity. It’s good for the soil, and it’s good just for ourselves and for our family.

Brian: Absolutely.

How did you find your first initial customers after, so you got your farm going, you started producing, where’d you find your first customers?

Jesse: So the first model, I think it’s important to start out there, the first model we used was the CSA, you know, for the listeners who most are probably familiar, but the community-supported agriculture, just being that subscription to farm subscriptions.

And so essentially, that’s where we started.

We started a lot with family and friends, which I think is pretty, you know, for small scale, farmers getting off on their own, especially who are doing in your home, they end up a lot of times with family and friends is their kind of for supporters.

That was great because they’re much more forgiving when you make mistakes. And you know, you’re going to, especially in your first years, and CSA is really complicated, like, it’s a very complicated style of growing, and marketing, it can be really great.

But you know, you need to, there’s a lot of different things to keep in mind for mitigating your risk. And the stress because there’s nothing I just I can I still feel in my stomach, when I think about what it feels like knowing that you’re coming up on a week or two or three weeks, where you just don’t have a lot in a row, like the gardens not bouncing back, you know, you’ve had a drought or you’ve had flooding or whatever it is.

You know that things are not going to be where you need them to be on time and that is so stressful. So mitigating that like is a really big part of it.

But yeah, in terms of our customers, that’s where we started, then we kind of moved on from that to we started sort of hitting the streets and just like passed out flyers, and did a lot of at the time we were doing, you know, we had like an Instagram account. I think we started that pretty early on and so that was helpful to get the word out.

This is probably 2012 that we really started reaching out beyond our or maybe 2013.

And when we started kind of reaching out beyond our just like friends groups.

Yeah, we just kind of would go to farmers markets and set up like if we had to produce early on in the spring or maybe late in the fall before the next year, we’d go and set up and just like do CSA fairs as well, like that’s the thing, where you go and try and meet customers.

So we would do as much as we could to just get the word out and meet people. And for the most part, we were able to hit our budget to an extent.

The difficulty for us really, in the beginning years, wasn’t so much getting the customers it was getting consistent crop production. But I don’t want to sort of just stumble by that because it can be really hard for some people, depending on where you live.

Rural areas tend to be really hard to get customers to buy, you know, especially for us like now we’re certified organic. We’ve always grown organically.

I think it can be really tough to get customers in rural areas, you know, to spend a little bit extra, although in some ways it’s getting easier. Some people are more aware of what they’re eating increasingly and wanting to know where their food comes from, but that, you know, can be a challenge.

Brian: Absolutely. Well, that makes sense.

So are you basically getting customers from the same places that you’ve already mentioned? Where’s the top place that people are finding you now?

Jesse: So I should describe it.

Okay, so basically, we went from the CSA model to a more farmer’s market-based model. Excluding last year, last year, we were going to stop the CSA, but with COVID, when that came into the picture, that obviously, we just restarted our CSA, and that was all of our customers for previous years, word of mouth is really effective with that, you know, when and if we wanted to grow our CSA.

We often just asked our current CSA members if they would spread the word and that was very helpful.

We stopped doing the kind of hitting the streets and asking everybody and it got it can be hard, though it can be hard to fill those CSA is that you once you have your CSA goal, and you really want to deliver on it.

But what happened now, like what’s happened since then, and why we kind of were at least going into 2020, expecting to drop our CSA and why we were able to drop it this year, in 2021, is that we, you know, essentially decided that the farmers market fills that need for us and we can use it in a diversity of ways.

In terms of finding customers, the biggest thing that we did was certified organic, nothing has gotten us an instant customer base, nearly as quickly as certified organic. Essentially, you know, you go to farmer’s markets, and I don’t know how common this is out in the west, but it’s certainly common here where you see growers who care and who, grow good food and don’t spray or don’t spray very often, or whatever it is.

But they don’t have any proof of that like there’s nothing about they can, they can write stuff on their signs and whatever. But if they that symbol, that certified organic symbol for all of its faults is a really effective marketing tool.

As soon as you put that certified organic sign up on your table, customers will come to your booth who maybe would have walked by before because they didn’t know who you were, it just eliminates that conversation of, do you spray what kind of you know because that’s a really awkward thing to put on the customer to ask.

And it’s often they just want to know that you’re taking care of your food and growing it in the right ways and not treating it with chemicals.

They’re not growing it with, you know, chemical fertilizers and all the things that they’re trying to avoid in their diets. So I think that putting that certified organic sign behind you really just answers those questions, and it takes all that stress off of them.

Brian: Oh, that’s great. That’s really good.

So you have the farm, you have this business that was growing, and then you started No-Till Growers. And that’s become a secondary community almost that you’ve had set up.

And you said that you attempt to offer as much available for free as possible. Why don’t you tell us a little more about that model and how you came about that?

Jesse: Yeah, it’s a very unique model.

It’s sort of something that we’re still trying to figure out exactly how it works. But it requires a diversity of revenue streams, to have a lot of creativity and a lot of sacrifices, in the beginning, to get it going.

But essentially, the idea is, is it’s somewhat of a nonprofit that it’s actually a for-profit that operates somewhat like a non-profit recently got a grant from Southern SARE.

We also do donations not only just general donations from the public, but we do a Patreon account, our Patreon account is the lifeblood of our operation.

It’s five or 600 people there right now who donate every month, and then $2 increments, $5 increments, we have a few that in that $10, $15, $20 range, but most the majority of them are that to $2 to $10. And that is huge.

I mean that that’s an enormous amount of income for us.

And then other things that we’ve done, we do fundraisers, like we’ll print hats, and sell those we do those you know, once a year we’ll do a big printing and sell those and that’s a revenue stream for us.

I’ve recently published, The Living Soil Handbook and we’ve been selling that so that’s published by a publisher that’s through Chelsea Green, but we’ve been you know in the author anytime you publish a book you have the option of selling it through your site and we chose to sell my book through No-Till Growers as a revenue stream for No-Till Growers.

So I still get a kickback royalty from the publisher but the majority of the profits it’s almost like a bookstore go to No-Till Growers, so that’s encouraged quite a few people to order it from No-Till Growers, instead of maybe Amazon. Where in a situation like No-Till Growers, you know, that that money is going towards building more content.

And so when I said giving it all away for free, we don’t keep anything behind a paywall.

I mean, the book is the closest thing to a paywall that we really have. We have had the Patreon account but we’re not putting up special information there.

People who are Patreon members know that they know that they’re not necessarily getting special treatment. They’re supporting us by giving it away for free so that anybody can access it.

Because there’s a lot of inaccessibility in terms of, you know, starting a farm is expensive in the early years, you don’t have hundreds of dollars to pour into your education or 1,000s of dollars. Sometimes depending on the resources, it can be very expensive.

So we try and just make it extremely accessible. Because we feel like that’s the fastest the most rapid way to get the information out. That’s the most rapid way to get it to the most amount of to disseminate it to the most amount of people and to just grow the movement faster and create healthier food and healthier environment and all the things that matter to us.

Brian: Oh, that’s great.

Tell me a little more about the book, who’s idea was it to write the book, how did you go about doing it? Tell me a little bit about that process?

Jesse: Yeah, I’ve been a writer for a long time and it’s something I’ve been passionate about. I’ve really spent a lot of time as a writer, studying the book industry, you kind of have to understand the publishing industry a little bit to be able to get your foot in the door to get somebody to want to publish you.

So I started a long time ago, assuming this was years and years and years ago that I started studying this stuff and looking at agents and all those things.

But as I got into agriculture, as you niche down, it gets a little easier in some ways.

So as I got agriculture and later on, like when I decided to write the book, because I felt like there was a need for it and use that I could feel, and I can talk about that in a second.

But basically, we go to the publishers who publish in your genre, and in our case, it would be agriculture. And there are several really good ones, and you kind of go through and you pick, the one that you feel like is most fits your personality or fits your goals the most.

And then you follow their guidelines case of Chelsea Green, I had to submit a query letter. Query letters are a very specific thing, when I talked about studying the industry, you kind of have to study the query letter, it’s very, it’s like the most important thing to get your foot in the door.

It’s the elevator pitch of writing. And so you really have to study that and figure out exactly how to do it, well have it edited in practice, right, a bunch of them every idea, you have just write it out like a query letter.

Once you get their interest, once you pique their interest there, if they want to, if they want to publish what you’re writing, then they asked for a proposal.

The proposal includes a bunch of information that they request specifically. And then beyond that, they asked for two chapters. So two already written chapters.

Now, if you’re submitting fiction, for instance, it’s going to go totally different because they want a manuscript. But in the case of nonfiction, they actually want some control over the structure.

So submitting two chapters, you could submit a full manuscript if you had one, I suppose. But, you know, fully finished all the chapters, everything, but if you but generally, you’re going to submit you know, a partial, so two chapters minimum, if you have three, that’s great, too.

But you want to give two really nice chapters, plus all the other information that they request, the bio and, you know, possible sales outlets, and all the various things that they are going to request.

Because not only do they have to like the idea, but they have to know what’s marketable. So you go through that and that’s a big process.

Then you start sitting down with the editor, you get an editor, you get assigned an editor, you start sitting down with that person. And in my case, it was for and Marshall Bradley, she’s amazing.

She’s kind of a legend in the agricultural world. She was amazing. And she and I kind of designed the outline together, we came up with something that I was really excited about.

And we have hammered that out for I guess, it took about nine months of active writing, but it was with all the work that I was doing through No-Till Market Garden Podcast and stuff several years in the making, like just me, kind of thinking about how I wanted to do this book.

A lot of farming books are written from the perspective of a single farm. And I wanted something that was more of a choose your own adventure.

I say that I use that term loosely because choose your own adventure is very specific.

But the idea being that I wanted to say not this is how things happen on my farm. And this is how you know you can do it, I want to show this is how soil works. And this is how you can properly address its needs, no matter where you are.

So that was kind of the idea behind the book is that sort of I wanted it to not context-specific. I didn’t we have a lot of books with and I love them dearly from the north, for instance, from Maine through Canada. And those are great, but those aren’t super helpful always to me down here in Kentucky.

So I wanted something that would be helpful to anybody anywhere. So that’s what I was kind of striving for. And I think maybe that’s that niche that I chose that direction that I chose help to get it published helped get beat the publisher’s interest.

It also, I mean, part of that too, if you’re interested, I’m talking about this in a way for somebody who may be interested in writing a book that you know, you do want to spend a good amount of effort while you’re getting your idea together.

While you’re practicing your query letters and all of those things, you want to spend a good amount of time getting a base from which to work because the publisher needs to know that they can sell the book they need to know that people know who you are.

It is not as big of a deal in agriculture because a lot of the best minds in agriculture don’t have big social media followings or anything like that. But those aren’t bad. I mean, those will help.

Those are little things that may, you know, if you have a good social media following in our case, obviously the No-Till Market Garden Podcast, and our YouTube channel and all the things certainly helped for getting my foot in the door.

But you want those things you want to think about.

Like how can you grow your audience, it’s also good practice, use it, you know, if you’re a writer, right, you got to write all the time. You have to be able to show them that you can finish a book that’s important to a lot of people who want to write a book, but don’t spend a lot of time writing.

I’ve written every day for 17, 18 years. And that’s what I do. I get up every morning and I do it. And I’ve done it for years, and years and years.

That’s not a requisite like lots of people can just kind of start to slowly pick it up and do a decent job. But you’re gonna have to show that you can produce a book at the end of the day.

Brian: Absolutely. After you’ve gotten the book published, what effects have you seen come off of it for No-Till Growers?

For everything else that you’re doing, what are the benefits to having a book like this out there?

Jesse: Yeah, that’s a good question. I like these questions, Brian, this is fun talking about the specifics of the book writing.

So it’s only been out since July 20. So not that long that I think the effects that I’ve seen so far. So we’re recording this on August 9. And the effects that I’ve seen so far.

One, it’s sold really well, which is great. I mean, it shows that the support for what we’re doing is really big. And I think that people have really responded to like, the business model that I described earlier.

It’s genuine, it’s not us, you know, we’re farmers that we want that information, we want to share this information for free because we are seeking it out ourselves. It’s important to us, it affects our business.

I hope that is going to help people who don’t necessarily listen to podcasts or watch YouTube videos, or I think, for us having a diversity of mediums of media, for people who may be different kinds of learners have responded to things differently, or gravitate more towards one kind of medium than another.

This way, they have another option that isn’t just the podcast, because not everybody can listen to podcasts.

I know for one, moms have a hard time with podcasts a lot of times because they are taking care of their children and they’re busy and but maybe at the end of the day, they can sit down even while they’re nursing a baby and read a book. And I know that just from my wife’s experiences.

So maybe that’s an option for somebody like that.

Or somebody who yeah, doesn’t watch YouTube videos, there’s a lot of accessibility issues to with, you know, hearing impaired and those sorts of things who may not be able to listen to podcasts.

So I don’t know. I mean, it was just another option. I hope that it’s able to help people what the response has been and how it’s changed things so far as is maybe too early to say. But it’ll probably I mean, certainly, I will get to present at conferences that I maybe didn’t get to before because of a book.

And this is just speaking in generalities that anybody that produces a book can put the word author behind their name so they can have a wider reach.

Maybe be able to present to different audiences in different places and travel a little bit more if that’s what they’re interested in. That can be great depending on what your field is, and what kind of book you’re writing, and the kind of audiences that you want to reach.

But it’ll also give you an opportunity maybe to yeah, to travel and be able to meet people in person who’d be really interested in what you’re doing.

Brian: That’s really great.

It’s a lot of good background on both the process of getting things ready for the publisher and what a book can do for you. I really appreciate that.

On the same end, I’d like to ask you, how did you start your podcast originally?

Jesse: So I started my podcast, I read some blogs about how to how to do a podcast and they were not it turns out very informative. I didn’t choose wisely.

But I started on my cell phone with a call recorder and app that journalists will be familiar with. And it was not great. It dropped a few calls but I didn’t lose any the first year but it was the audio wasn’t great.

I recorded it in our cooler for our vegetables like our walking cooler, because the sound and also we have two young kids and it was the only place I could go to do it.

So it started really small and rough and rustic and it kind of evolved from there.

Each season, we’re going into our fourth season this fall, and each season has gotten a little better. I’ve gotten a little bit better at interviews and more comfortable.

But the beauty of podcasting like I think that when you’re a curious person, it really fills that need for you to just dive into things because I did journalism for a while, and I really liked journalism, I’ve always liked reading journalism.

And one of the things I loved is, I did a little bit of science journalism. And one of the things I really enjoyed was calling people who’ve spent their entire lives work like 40 years, just working on the one question you have to for like one sentence to be correct.

You know what I mean?

Like you get in, you meet people who’ve just dedicated their lives to like one small portion of what you need answered and it’s really amazing. Like, you just meet these incredible people, they’re so passionate.

They don’t all love talking to journalists, but it’s the ones that are nerdy and passionate and love spreading and sharing their information and are good at science communication, I had so much fun, that is what I wanted to bring in.

That’s what I got excited about when I was calling farmers because it was filled that sort of that love I had of talking to people who were just really into what they do. And it was fully fulfilled.

In the beginning, it was hard to figure out all the technical details, because I’m not particularly savvy when it comes to audio equipment and audio engineering or anything like that. I was definitely very, very low fi.

But it didn’t matter because the content was so good.

Like, the quality of the content is always going to trump… not always, but almost always trump the quality of the sound.

And so, for me, that was what I focused on. I was like, I’m not there yet. I’m not good at the sound part but I’m good at the content quality. So I focused on that.

Because it’s so niche and because it was such an interest in it. I was a little bit surprised, I thought nobody would listen to the podcast, but yeah, since it was such an interest in it, that it resonated. And that was exciting for me.

That kept me going and interviewing more people and improving my audio skills.

And you know, I think it’s okay to start in a rough spot, and not without the best equipment and not exactly know what you’re doing. And kind of you got to figure it, you got to start somewhere.

I think it’s good now, like in retrospect, now since I’ve been doing it, and since podcasting has become more popular, there’s so much more information out there to dig into. So that’s good.

I mean, that’s super, super helpful for, you know, anybody that’s interested, they can watch a lot more videos and read a lot more articles than I could at the time.

Commercial: Okay, let’s take a break from that conversation. I wanted to bring up a question for you, during these crazy times, do you feel like your business is indestructible? Most people don’t?

And if not, the real question is why?

And what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, 9 Ways to Amazon-Proof Your Business.

Let me talk about what we discussed in the third chapter.

The third way for you to Amazon proof your business, which is be different.

In the third chapter, I go into, really, how do you put yourself out there and be seen as unique, where you really don’t even have competition. And there’s ways of doing this. In fact, I talk about two specific books that you should go out and get.

And these are difficult books to read.

These are fun books, books that will inspire you and give you creative juices necessary to be able to really stand out and be different, you don’t have to be wacky, you don’t have to be outrageous, but you do have to appear different. And if you can appear different from everyone else out there, not only will you not have the competition of amazon.com, you won’t have any competition.

But I also have eight other ways to Amazon proof your business, basically the idea of making it competition proof to even someone as big as Amazon.com.

So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

And now let’s get back to our show.

Brian: How are most people finding No-Till Growers, is it via the podcast or YouTube or what?

Jesse: Ah, that’s a good question. I mean, we have the biggest following it’s probably on YouTube at about I think we’re just under 60,000 subscribers as we record this.

Instagram has been helpful.

Honestly like, so the name of the book is, The Living Soil Handbook. We almost went with living soil growers as the name of our website. But the reason that we didn’t, the reason that we stuck with the word No-Till is controversial, and it’s kind of confusing as it can be, is because it’s a great keyword.

So a lot of people find us because we chose that word. And we knew that we did it intentionally. We knew that it would come with some amount of pushback because not a lot of people don’t like that term, it rubs people the wrong way sometimes.

A lot of work to try and quell the sort of dogma that can be associated with No-Tillage.

The people who think it’s all or nothing or that any sort of disturbance is bad disturbance and any of those things we’ve or that, you know, you just stop tilling. And that’s the only way to do it like you there’s no transition period, you just have to put down the cloud and move on.

And we’ve tried to sort of temper that idea, that dogma.

So I think that’s helped in the eyes of people who’ve been reluctant to embrace No-Till, as in, we’ve done that intentionally as well to kind of invite them into the fold and invite them to learn into the information that they weren’t gleaning from the world, and that they’re welcome to.

And it also No-Till is often associated with like big farms, like people in grain country think of is No-Till is, is a heavy dose of glyphosate to kill, you know, grass or cover crops and then planted into that, and it’s not necessarily more ecological.

So yeah, I mean, we did have a little bit of an upward battle but that that wording was really important.

Brian: That’s a really great point you make. And it’s one of those that most people don’t spend the time to talk about how the titles of their books or podcasts or the things that they have out there, how their brand name is attracting attention, and just the fact that you understand the nuances of that, I think that’s really important. Really good stuff.

I got another question for you.

What do you like best, what would you say about your business and your industry?

Jesse: On the farming side, or on the No-Till Growers side?

Brian: Pick one.

Jesse: Well, I can probably do both.

I mean, what I like best about farming as an industry is that it’s very open to sharing. And people are very, at least for the moment pretty open to sharing their techniques and their tricks and what they’re doing. And that is, I think a little bit unique to farming, and I see it in cooking too.

But it’s very, you know, in like restaurants, professional restaurants and that sort of thing.

But there’s less of a proprietary feel to it, when people are very open to share what they’re doing. And I think that’s been really helpful to get young growers who need that information and need and maybe don’t have access to the education or didn’t grow up in agriculture, to have access to that information.

So that’s one thing that I really like about the farming side.

And that same thing exists obviously, that’s what fuels the media side, the No-Till Growers side. But what do I like most about that, and that I think that insures industry is interesting because it’s ever-evolving, you know, we were seeing numbers in YouTube views across the board on everybody’s channel going down because tic tock is starting to take a big share. And so there’s this sort of feel and need to kind of always be adapting to that.

In one way, nobody really loves change that much who’s in a business. But in another way, I think it offers up the potential for more creativity.

Because we aren’t staked in one revenue stream like we’re not depending on solely our YouTube profits to get by, that we can be a little bit more flexible. So that’s kind of what I like about the way where we’ve settled ourselves in that industry.

We’re also with that, and this is maybe not necessarily on topic. But we’re also looking at the idea of turning our media company, which is not something I guess I’m just now referring it to it as a media company for you. But that’s really what it is, is his media company, we do a bunch of different podcasts and all the things.

So what we’re looking at, though, is turning it into something that’s more of a cooperative model, and where maybe more of like an owner cooperative, where multiple people have a stake in it so that, you know, the contributors for instance, so that when they’re contributing, they have more incentive to share it, but also that everybody is invested in it a little bit more.

Everybody can earn a little bit more from it from that work. So yeah, we’re looking at more cooperative models for our media company, which I don’t know how many media companies are. There are like that.

But I think it could fit well with what we’re doing with the sort of for-profit business acting like a nonprofit.

Brian: That’s great. That’s really interesting.

I’m interested to see where you end up going with that. If you can change one thing about both the farm and the media company, what would it be?

Jesse: We’ll stay with the business side.

I need to be better with numbers and keeping up with our profitability. I think that I do an okay job, but I do it on the back of a napkin and it’s not like I need better systems for that. So that’s one thing that I would change personally about that side of things.

At large, something that I think the industry needs, is definitely to continue on that path away from dogmatic thinking and to be open to new ideas, and to be to trial things on small, small scale.

I also think that there needs to be like I mentioned earlier, the collaborative farming podcast.

I’d like to see an emphasis on people starting farms together, especially while the land is so expensive. While it’s really hard to access, seeing more people going on farms together and find more models and more systems for that to work.

On the media side, I think that I would like to see people getting creative about reducing paywalls and getting that information out there a little bit better.

I don’t think I see the value of a paywall, and I see the need to some of the products that are behind paywalls are so good, they’re really high quality and obviously, cost money. But figuring out ways to make that more accessible.

I’d like to see more of that, personally. Yeah.

Brian: Oh, that’s great.

If we were to talk about a year from now, let’s say we got back together, and we had you back on the podcast, and we were to look back over the last 12 months.

What would you say would have had to have happen for you to feel happy with your progress, both professionally and personally?

Jesse: Well, everything for me comes down to my family and my relationships.

This is something I’ve emphasized quite a bit in my own work, but just the value of your relationships with people around you is paramount.

I’ve said this on other podcasts, but I think it bears repeating that you know, there are several studies but the biggest study, the Harvard study did this, you know an 80-year study, and it’s still ongoing of Harvard, sophomores and they’ve incorporated all sorts of other people into the fold.

And they’ve been doing this really long study to figure out what people value at the end of life.

What it always comes down to is relationships.

And that to me is something that I’m that I always have in the back of my mind is the value of your relationships throughout your life, not just at the end of your life, but throughout your life, determine your health, at the end of your life, determine, you know, have determined how your happiness, your levels of depression, all of these things.

So that matters as much when you’re in middle age too, as it does at the end of your life.

So that’s what I’m always focusing on thinking about how do I how am I managing those things? With all the other things that I’m doing? Are those things getting managed?

Because at the end of the day, and at the end of life, that’s what really matters.

Brian: Oh, that’s great. That’s good stuff.

What are the obstacles standing in your way of being able to both keep and grow those relationships?

Jesse: I think work is tough. I mean, I think you get, especially because I’m doing full time farming and the media company that you It takes a lot of time. And it takes time out of places where you don’t necessarily have time.

And I’ve asked a lot of my wife over the last few years to get all this up and running, and especially writing the book. And she contributed actually to the book.

She’s a great artist, and she did the illustrations. But it’s a lot to ask.

We have two children and it’s a lot of the workforce with the kids has fallen on her especially while also while we’re building the farm where I’m out doing a lot of the farming stuff.

And we just moved to a new property what I said building the farm, we just moved to a new property last year.

So we moved in December. We still have a lot of infrastructure work to do and it’s put a lot of work on her shoulders.

So being conscious of that is, you know, extremely important to me.

Brian: Yeah, that makes a lot of sense.

This is The Off-the-Grid Biz Podcast.

So we look at the business side of very different type of businesses that are self reliance base. And so what from your perspective, would you have any advice for other business owners out there just blanket advice that we haven’t already covered?

Jesse: For this specific business, one thing I often recommend and one thing I regret about my own journey to having a sustainable business was that I didn’t spend enough time learning how to farm and I definitely didn’t spend any amount of time learning about the farm business.

I was really interested in the farm and then the homestead life style did not care enough about the business side. But also I didn’t spend enough time on enough farms like I didn’t learn enough techniques from in different styles and different growing methods.

And I think if I could do anything over again, about my journey here, it would be to probably spend another year or two working with another farm just a totally different farm from the farm that I apprenticed on because we basically went from the apprenticeship to our own farm.

And I kind of wish that we’d spent two years just working on somebody else’s farm somewhere in the region, right staying sort of where we want to grow because farming, you know, learning the weeds, learning the diseases, learning the pests, learning the climate, are all really important.

If you know where you want to end up, it’s good to go where you want to, you know, learn to grow where you want to end up.

And not that I didn’t have a great education but that diversity of education, I think would be really important and really valuable to me now.

Brian: Wow, that’s a very unique perspective. I haven’t heard that one before. That’s good.

What could listeners do who want to find out more about Rough Draft Farmstead or the No-Till Growers?

Jesse: Yeah, so NoTillGrowers.com is a great resource we you can find all of our podcasts and all of those things there.

You can obviously listen to those through your podcast apps but we you know, we have all the resources there for you to find individual podcasts that you may be interested in.

And then Rough Draft Farmstead, we do all the requisite social media and we’re on Instagram and we have a website we don’t update the website as much but we update our Instagram and those sorts of things.

Same with No-Till Growers you can find that on all the requisite social media as well. Try and keep it simple. Those are the easiest places to find us.

And then like I mentioned earlier, there’s the No-Till Growers YouTube channel if you just go to YouTube and look up No-Till Growers, you should find the videos that we put up weekly we put up a like I said. And twice a month we do the live show with hosted by Josh Satin. That’s every Tuesday at 8pm Eastern Standard Time.

Every other Tuesday rather and yeah, so those are the best places to find us I think.

Brian: Hey, Jesse Frost, thanks so much for being on, The Off-the-Grid Biz Podcast.

Jesse: Well, thank you so much for having me Brian, it’s been a blast.

Brian’s Closing Thoughts: We first started going out and finding people to interview for Off-the-Grid Biz, close to three years ago. And in all that time, I’m always amazed by the different types of people we keep running into, and the types of interviews, and the directions that these interviews go.

And this one with Jesse was no different. It was no different from the fact that it was completely different from everything else we’ve ever done. And it was a lot of fun.

We got into a lot of different areas, and different concepts that you won’t hear on any of the previous episodes.

So a couple of these things that he brought up this idea of going against the concept of having a paywall, people needing to subscribe in order to get content.

Now, they are having ways to be able to make money but they’re not just holding all the content back, they’re trying to put as much of that content forward, which is a really neat way of looking at it.

But also he has built into his farming, business subscriptions, and other sorts of types of money-making activities that you wouldn’t normally see with that style of business.

So there’s so much ingenuity and so many different ways of thinking about the same issue that Jesse and his team are kidding here. It’s just really, really neat.

His conversation about how the No-Till concept, and how that term has been used through the years and misunderstood or misused and to the point to where just calling themselves the No-Till Growers for the podcast and so forth.

It paints them a certain way with some people, but on the same end, it gets them attention they wouldn’t have had otherwise.

So it starts that conversation even though it’s not necessarily the most perfect way to be able to start it. And that was a very interesting point of view that he had on that.

All in all, I love the conversation that we hit on with how to get a query letter to a publisher if you’re wanting a major publisher like Chelsea Green to be able to publish your books. That was really interesting.

We’ve never had anybody go into that type of depth into the process. So that’s one if you’re interested in that area, go back and listen to that.

Maybe even check out the transcription on our website at OffTheGridBiz.com.

I can’t wait to see how Jesse is doing in the future and where all this takes him no doubt in the next year or two. His business is going to look completely different than how it looks right now, if you just look at where he’s been up until now, so that’s going to be really exciting to see.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact.

Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas.

I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Bevin Cohen: Small House Farm | The Artisan Herbalist

Bevin Cohen of Small House Farm
Bevin Cohen of Small House Farm

 

The Artisan Herbalist, by Bevin Cohen
The Artisan Herbalist, by Bevin Cohen

Bevin Cohen is an author, herbalist, seed saver and owner of Small House Farm in Michigan.

Join us as we discuss topics like –

* why homesteading is a life long obsession

* The joy Bevin gets from sharing his knowledge with others

*Bevin’s latest book The Artisan Herbalist

Grab a copy of his latest book & other fine products today – SmallHouseFarm.com

 

  • 1:53 Small House Farm: We Believe in a Simple, Small, Intentional Life
  • 2:48 What Brought Me Into Homesteading: A Life Long Obsession
  • 4:03 From Music Festivals to the Beginning of Small House Farm
  • 5:49 Educational Products to Help You Grow
  • 7:09 Bevin’s Latest Book: The Artisan Herbalist
  • 8:11 From Our Seeds & Their Keepers
  • 9:11 Story Telling & Becoming an Author
  • 12:28 How Book Writing & Speaking Opens Doors for You & Help Others at the Same Time
  • 15:18 Teaching at Events like Mother Earth News Fair
  • 17:43 Gardening & The Power of Curiosity
  • 19:26 Small House Farms Top Sellers
        • Herbal Wellness – Witch Hazel
        • Seeds – Pineapple Ground Cherry’s
        • Books – The Artisan Herbalist
        • Workshop Classes – Seed Saving
  • 21:29 The Joy of Meeting New People at Classes and Workshop Events
  • 23:34 New Book Coming Out in February 2021 with New Society Publishers
            • The Complete Guide to Seed & Nut Oils
  • 25:45 The Secret to Success: Have Fun!
  • 27:15 Where to Contact Bevin and pickup his latest book, The Artisan Herbalist

Transcription

Bevin: I think that with everything in life as business owners or wherever we’re at when we put ourselves out there, challenge ourselves to try something new.

And it’s just that little bit of success can boost that confidence enough to be like, Okay, let’s try that again. Let’s push forward on this, let’s see where we can take this thing. Even if it doesn’t turn out we’ve tried something new, right and we’ve grown as a person because of that.

But nine times out of 10 it is gonna work out and that’s the beauty of pushing your limits, is we can find that we’re capable of so much more than we give ourselves credit.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Bevan Cohen is an author, herbalist, seed saver, and owner of Small House Farm in Michigan. He offers workshops and lectures nationwide on the benefits of living closer to the land through seeds, herbs, and locally grown food.

Bevin is a freelance writer and videographer whose work has appeared in numerous publications including Mother Earth News, Hobby Farms, Grit magazine, and the Baker Creek Heirloom Seed Company catalog.

He’s the author of, Saving Our Seeds, and The Artisan Herbalist.

You can learn more about Bevin’s work at www.SmallHouseFarm.com

Bevin Cohen, welcome to The Off-the-Grid Biz Podcast.

Bevin: Thanks so much for having me.

Brian: Great having you here.

Can you give us a little bit more about what it is that you do and how you got to this point in your life?

Bevin: Sure.

So my wife and I own a small homestead business we call Small House Farm, which is more based on the philosophy of living as opposed to the size of our building really, you know, a small house, we believe in simple, small, intentional life.

We grow a majority of our own food here we grow seed crops that we offer commercially. We’ve grown forage a number of herbs that we then craft into a full line of beauty, wellness, and cosmetic products that we also offer via our website.

In my spare time, I guess, I split wood to keep the house warm in the winter, and I do a lot of writing. We’ve published four books in the past four years, and we’ve got another one coming down the pipe and a little bit as well.

So I just like to stay busy. I don’t do well, just sitting around. We’ve always got something exciting going on here at Small House Farm.

Brian: What brought you into this lifestyle of homesteading and then beyond that, actually building a business out of it and teaching people and everything else?

Bevin: Well, you know, how does anybody get anywhere really, I found that the best thing I could do with my life is just getting out of my own way. I’ve been fascinated with plants ever since I was a little boy. I lived with my grandmother in an apartment on the edge of town and we were lucky enough to be right up against what was at the time, hundreds of acres of woods.

Now it’s been developed into housing and that sort of thing. But back then it was endless woods where young guys, we could just run out there and just play all day long.

So I started with this early age, spending so much time out in the woods, learning about the plants around me. And it became a lifelong obsession, that’s really kind of snowballed out of control, very organically, small houses came to me, what we offer commercially is just simply the way that we live.

We decided to share that with the people around us and people really responded well to it. We started offering some educational programs, the co-op in town, health and wellness store not far from here.

People really took to what we were offering and it just kind of took on a life of its own.

Somehow, here we are and the rest is history, I suppose.

Brian: Yeah.

Had you ever owned any other type of business before or is this something that you jumped into naturally?

Bevin: Well, that’s kind of funny. What I could consider a lifetime ago, I used to organize a small Music Festival, very different than what I do now. But there were a lot of overlapping similarities.

We did what we could to give back to the community. All the funds that we would generate through this event, we always donated to a different charity, big brothers and big sisters was one of our big charities that we donated to.

We got to work with artists, creative types, we got to see people that live a slightly different lifestyle than that nine to five job, you know, artists and musicians and those types of folks, we’re kind of coming at the world from a different angle.

That was always inspirational to see that there’s so much more than this world has to offer that we may not realize if we’re just focused on that daily grind, whatever.

The world has everything that we need right at our fingertips, but we’re usually moving so fast that we don’t even have the opportunity to notice it.

Working at the festival with these artists, I came to realize that if I did slow down and look around me, everything I had was already waiting for me there. And that was in a way the impetus for Small House Farm, where we decided, we’d move out to the country, we bought this property. And we thought, let’s try to do something a little more intentional, a little more focused on ourselves and our family.

We have two children now, but at the time, you know, Elijah, my oldest, was just a little baby. And we thought, wouldn’t this just be nice to think about life in a much smaller scale than we had before?

And well, small house, I guess, here we are.

Brian: It’s fabulous.

How long has that journey been, when did you first move out there?

Bevin: I want to say that we’ve been on this property for we’re going on our eighth year.

Brian: Awesome. Wow, that’s great.

You started out as almost like an educational service you had started putting out there. How did that grow into the other pieces to where you have your product?

You have books or everything else, how did that come along?

Bevin: Well, the books were a natural step from the educational process.

The books that we offer, help people learn to do some of the things that we’re doing here out at the fire, you know, the artists an herbalist is going to teach folks how to grow and forage all these different herbs, and then craft them into this full line of love his products very similar to what you can buy from us, certainly.

But at the end of the day, I like to put myself out of business, I would like other folks to be learning how to do all these things on their own. That’s very important to me.

My other book, Saving Our Seeds is a guide to teach you how to grow and gather and collect seeds from 43 different species of crops.

While I do sell seeds from my farm, I think the world would be in a better place if folks just learn how to do these things on their own. So the writing was a natural segue from the teaching, offering the products, it’s just kind of a thing that we just do.

Because people love the things that we offer, we didn’t really mean to get into the business of selling herbal wellness products, that was never really my goal. It just became a thing where so many folks kept asking for it.

So we started going to the farmers market to offer it and there was such a demand for what we offered, we thought well until I can get everybody making their own, I suppose we could provide them with some quality products in the meantime.

Brian: It’s such a cool dichotomy there and how that all fits together.

I was looking through your latest book, Artisan Herbalist and how you lay it all out there you show exactly how a person couldn’t go about doing this themselves. And it’s really great that you can have the final product, or here’s a way for you to do it yourself, which is what you’re all about. It’s what you’re promoting with the homesteading lifestyle. So that’s fabulous.

Bevin: It is all about doing it yourself. There are so many challenges that we face when we decide to start taking these steps in this different lifestyle. And one of them that I find with people, it’s a very common challenge that people seem to have is a lack of time where everybody’s very, very busy.

So as we find the time to maybe alter our lifestyles, even just small baby steps here, they’re where we work to free up that time to learn to do these things on our own.

In the meantime, we still want to have these high-quality, natural products. And you know, Small House Farm kind of fills in that gap.

Brian: Fabulous.

Saving Our Seeds. That was your first book.

Bevin: No, that was my second book.

Brian: Okay, what was your first book?

Bevin: My first book is called, From Our Seeds and Their Keepers: A Collection of Stories. It was out of all the books, it’s actually my favorite just because it was so much fun to write.

It’s as the title says, it’s a collection of stories.

As I’ve traveled about the country, I’ve met gardeners and seed savers, homesteaders, and preppers all these amazing different people. And they all have these fascinating stories to share and these wonderful seeds that they’ve also shared with me.

All of these seeds have a story in them as well.

So I realized along the way, that while it’s fun to sit around and tell these stories, right snapping beans or having a beverage and sharing stories with each other is wonderful stuff. But there’s going to come a time where maybe these stories are forgotten.

Maybe we’re not going to be there to tell the story anymore and too heavy responsibility.

But I kind of picked that up and I said I need to start writing these things down. These stories need to be documented in some way. So we collected these seed stories, as well as the stories of the people that keep the seeds.

They tried to get them all into one place and that is what ended up becoming my first book.

Brian: Now was that on your own impetus that you stepped out to write a book or did someone push you into it or how’d that occur?

Bevin: Well, the story starts with a lady by the name of Sylvia, an older lady that I met down in Kentucky.

Sylvia had this corn story that she was telling me about how her family had grown this corn. The grandfather had grown this corn had been passed down through the generations and we’re trying to trace this history back and fires because I sitting there and talking on the phone and one of the conversations Sylvie says to me, Bevin, I’m so thankful that you’re interested in hearing the stories that I have to tell because my children have already heard them.

They don’t want to hear about it, other people aren’t as interested in corn as you are. I don’t have other people to tell this story to.

These stories that Sylvia was telling me, it was more than just the corn. She would talk about how her father would come home at night and work in the gardens or how they would take their harvest to the mill to have it turned into cornmeal. She started telling me stories about when she was a young girl, when she would get sick, how her mother would go out into the woods, to gather plants to make the medicine from this little corn seed.

So many things came out of this story.

And I realized that if I didn’t write down everything that Sylvia was saying, there was going to be a day that Sophia wasn’t going to be there to tell the story anymore.

That’s all I needed, I realized the significance of the moment that I was in and we started writing the book. It just really, like everything else kind of took on a life of its own. And it manifested itself into, I think it’s just a wonderful collection of tales, is still probably to this day my most popular book.

I just had a gentleman call me yesterday, a guy in San Diego, who had bought the book was fascinated with the stories and wanted to call me and talked about some squash, you know, so the story continues to move, we tell the story.

But then the story has continued to have more chapters added to it.

Brian: That’s beautiful because there are so many people that have those stories that they’re wanting to tell, they have something that they want to get out there.

We’ve got business owners that are listening that want to get down write their first book. Where did you go from there, did you self-publish it, did you find a publisher, how did that happen?

Bevin: The first book was self-published, we did that ourselves, we independently published it here at Small House Farm. And it was really, boy what a learning curve.

That was a whole other thing.

It’s one thing to write a book, it’s another thing to publish and market a book. Right?

That’s a whole different skill set. But you know, it was fun.

At the same time that it was challenging. It was really a process that I enjoyed participating in, I would recommend it to anybody, if you’ve got a story that you think is worth telling, write it down, because you believe in that story. Other people are gonna believe in it, too.

We self-published it, and we put it out there. And just because of the nature of what I do for work, I do a lot of traveling to teach about gardening all over the place, I was able to bring the book with me.

It worked out very well having that book by my side, as I travel, people were very interested.

But publishers kind of picked up that idea to so now the books that we’re putting together, like The Artisan Herbalist, New Society Publishers contacted us, and they wanted us to write this book.

You got to start small and everything grows, just like with any small business. That’s how it is, as long as you believe in what you’re doing and you continue to do that, good things will come from it.

Brian: How would you describe the benefits that you’ve gotten?

You’ve put out three books, obviously, there are benefits tied to it, how would you quantify that?

Bevin: Oh, in so many ways, it is just it opens the doors to new conversations with people. I’ve gotten to meet so many interesting folks that when I go somewhere to teach, I inevitably always learn every time I’m on the road, you know, so it’s really enriched every aspect of what I do.

Being able to take my ideas and find a way to put them into words that other people can appreciate, it’s helped me fine-tune my own thought processes.

What we do here at the farm, it’s really helped me to tweak our operation by understanding it a little bit more, knowing that I’m doing something that is helping other people improve what they’ve already got going on in their life.

That’s awesome. It’s empowering to know that I’m having an impact on other people, just like I mentioned, the gentleman that just called, he was so excited to talk to me, he was so inspired by the book, even just reading a couple of chapters of it, he got a hold of me says you’ve changed the way that I’m looking at things, you’ve changed my perspective on what we’re doing.

And that’s powerful stuff to know, the impact that we can have every time we interact with a customer or client, or anybody in the public. We’re planting seeds, if you will. And those seeds are going to grow into beautiful things.

Brian: That’s really great.

Commercial Break: Okay, let’s take a break from that conversation.

I wanted to bring up a question for you, during these crazy times, do you feel like your business is indestructible? Most people don’t?

And if not, the real question is why? And what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, nine ways to Amazon proof your business. Let me talk about what we discuss in the first chapter, determine focus. So one of the main ways that you can Amazon proof your business is by determining the focus of your business. And the real problem isn’t that you’re not doing enough, the real problem is, is that you may be doing too many things in too many places.

So one of the things I suggest is decide whether your focus is going to be acquisition, ascension, or monetization. And I go into the details of what that means in this chapter. It’s really the only three ways that you can grow your business. And if you just do that one step of determining focus, you can have a huge change in your entire business. But I also have eight other ways to Amazon proof your business, basically the idea of making it competition proof to even someone as big as amazon.com.

So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: And you’ve connected with all these great organizations and magazines, publishers out there, Mother Earth News and so forth.

I saw that you’ve put classes on for them, and courses. That’s kind of how you were explaining how you started out doing that?

Was that a natural fit for you, have you always kind of consider yourself a teacher? Or was it just being in the music festival industry that you’re kind of outgoing and used to kind of showing people the way?

Bevin: Well, I think that’s what it is, at the music festival, I would go out and I’d like to introduce the bands and stuff. And you know, you go out on a stage and there are 5,000 people out there, you can’t have any stage fright, you get used to public speaking very quickly when you’re in that type of a situation.

I think it made me very comfortable getting in front of groups of people to talk right, I was able to overcome that very quickly. As far as the teaching goes, it just kind of fell into my lap, the first couple of opportunities that I had to go and teach something.

There’s a local community college not far from here. They had a small-scale urban farm program that they were offering. And they were hiring local farmers to come and teach small classes, they’d asked me to come and talk.

So I went to this thing, and I prepped for it, you know, I really prepared for this thing, I felt like I was a little in over my head on what I was doing going to this college to talk to these folks. So I really put a lot of effort into preparing this, you know, get this presentation ready.

I went there, and it was a smashing success. Everybody seemed to really respond well to and I had a lady come up to me. And she asked, Did you go to school to learn about teaching? Or you know, do you have a teaching background?

No, absolutely not. I’m a gardener, and I’m farming over here.

She says, well, the way that you presented the information, it was very well-spoken, very impressive, you’re a natural, you may have found your color.

And I thought oh, you know, that’s laying it out heavy lady, but I appreciate it.

But I thought, you know, it kind of gave me that boost of confidence that I needed to try it again. Let’s go out there and do this one more time. And I think that with everything in life, as business owners, or wherever we’re at when we put ourselves out there challenge ourselves to try something new. And it’s just that little bit of success can boost that confidence enough to be like, Okay, let’s try that, again. Let’s push forward on this, let’s see where we can take this thing.

Even if it doesn’t turn out, we’ve tried something new, right?

And we’ve grown as a person because of that.

But nine times out of 10 it is gonna work out. And that’s the beauty of pushing your limits is we can find that we’re capable of so much more than we give ourselves credit for.

Brian: Awesome.

Yeah, that’s really great.

Have you noticed characteristics or a certain mindset of people that get the most out of your books and courses and then people that become customers?

Are they newbies to the homesteading lifestyle, or have they people that have been around for a while?

Is there anything common within the people that you’ve met?

Bevin: I think you know, the commonality would be curiosity, people that are interested in trying something new. Some folks that I meet, certainly a great number of the people that I’ve met have been new gardeners, new seed savers, new to working with herbs, whatever it may be, and they’re excited about trying something new.

But I’ve worked with a lot of like, very experienced homesteaders very experienced folks in the industry that have come back and said, You’re coming at this with a different perspective, you’re approaching this subject from a different angle than what I’m used to. And I appreciate that because it helps us.

It’s so easy to fall into a bubble in our thinking. If we stay in the same group of people, and we keep doing the same things, it’s very easy to fall into a set pattern of doing stuff.

But when somebody can interject with this different perspective, this different point of view, helps us see what we’ve been doing in a different way.

So I’ve certainly had some old-school homesteaders that appreciate the angle that we approach them from. I would say that, since the pandemic has happened, that has blown the doors, on trying to choose the demographic for the folks that are in the home setting.

I mean, it seems to be anybody and everybody from all walks of life in some way or another even if their apartment, wants to grow something on their balcony. If they live in a city and they want to forage at the park, whatever it might be.

People from all walks of life are suddenly realizing that there’s a potential to this simpler lifestyle to come back to mother nature, that there’s something special in this moment that we’re in. It’s challenging is that maybe, certainly, it’s full of opportunities.

Brian: What would you say is the most popular service or course or product that you guys provide at Small House Farm, is there one that sticks out that people go bananas over the most?

Bevin: What we do is so diverse, we offer so many different things that it’s kind of hard to pick one so we’re going to break this answer down into subcategories and give us the best sellers in each category, right?

As far as say, the herbal wellness products that we offer via our website number one, hands down is the Witch Hazel that we make. We make a witch hazel, topical astringent from which has like a native shrub that grows out in the woods here that we gather and process from the bark.

And it is hands down the most popular product that we make. It’s unbelievable how people respond to that.

If we’re going to talk about the seeds that we sell this year, the number one selling seeds, for some reason are pineapple brown cherries.

And I can’t put my finger on why that is. It’s pretty common.

You can buy pineapple brown cherry’s from a number of seed sources. It’s not really unique that we offer it, but for some reason, and I mean, by a long shot, it’s the most popular scene that we’ve been selling this year.

It’s easy to grow. It’s very delicious.

I guess we have a nice photo of it on our website. I’m not sure what the appeal is, but boy, it’s really taken off. That one’s been really popular.

As far as books go, of course, The Artisan Herbalist is the number one seller it’s been moving like hotcakes. We’ve just been thrilled with how well-received is been.

We were Amazon’s number one bestseller for a while. But that’s selling new release when it came out. People have really been enjoying the book for sure.

As far as workshops that we offer. Seed saving has been a big one, you know, we do a number of seed saving workshops, people have really been coming back to if they’ve gardened in the past, they want to learn how to save seeds.

But even if they’re new to gardening, they realize the significance of learning how to save their own garden seeds. And that’s a class that I teach almost year-round, it seems like.

Brian: Overall, what would you say you like most about your business and your industry as a whole?

Bevin: I like meeting people, I like spending time with folks. I like to sit down and chat and everybody comes to conversation with them such a different place, different backgrounds, different histories, different religions, different politics, all these different things.

But when we come together, we’re not thinking about any of that we’re thinking about what we have in common, you know, and that’s pretty powerful stuff and I really do enjoy that.

And of everything that we do, that’s always the highlight is just all these wonderful people that I get to meet.

But also sometimes I’ll be out in the woods gathering plants. And I realized that, man, that’s my day at work right here is sitting out in the woods with my kids. And that’s pretty groovy too.

Brian: That’s awesome. On the other hand, if you can change one thing about your business or industry, what would it be?

Bevin: Yeah, that’s such a good question. And I don’t know if I have a good answer for you really, you know, I’ve tried to think about that.

One thing that I have the challenges us here at Small House Farm, is the seasons.

In the wintertime, it’s very difficult for us to do much of anything, because we’re not growing without harvesting. Sometimes travel can even be limited. But now, there’s something positive to be said about the natural cycle of the seasons. Even from a gardening standpoint, that cold, cold winter is really going to help keep the bug populations down the insect populations.

There are pluses to that as well, so I couldn’t choose that.

So I thought, well, what about the wacky weather that we have? That can be very challenging out here on the farm, when I’ve got all my ducks in a row here counting on the seed harvest to get me through and the gardens flooded?

That’s certainly a challenge too.

But at the same time, that’s kind of part of the fun of it all, are these unexpected challenges that we have to learn to overcome.

So if I could change one thing about my business, there’s nothing I would change. I have no answer for you Brian, I love it all.

Brian: That’s a great answer.

If we were to talk again, a year from now if we had you back on the show, what would you say would have had to have happened over the last 12 months for you to feel happy with your progress both professionally and personally?

Bevin: Well, I’ve got a new book coming out next year. This is, you’re gonna hear it here first folks, this is the worldwide announcement, I suppose.

I’ve got a new book coming out from New Society Publishers, February of 22.

The Complete Guide to Seed & Nut Oils.

It’s all about growing and forging seeds and nuts specifically for oil extraction. That’s another thing that we do at Small House Farm, we extract seed into oil, we use it as ingredients and our wellness products, as well as offer, you know, just the oil for culinary purposes as well.

And so for me to be super satisfied, 12 months from now, I want that book to come out as a smashing success. I want people to get their hands on it and really, really enjoy and make use of it. That’s the thing. It’s fun to read a book and enjoy it. But I want people to use these books to take this knowledge and make the world a better place.

Brian: What would you say are the obstacles standing in your way of getting there?

Bevin: Right now the greatest obstacle that I have is that most places have had to close down. And we don’t know if they’re going to be able to stay open. That’s kind of where I’m at, right?

So this is kind of a tricky place to even have an opinion in this world right now, what we want to say about how that works, but regardless, we all have different approaches to what we think the solution may be and we may not agree with each others solutions.

But we all have the same end goal. We all want the world to get back to where it once was, so we can all spend time together in person again, right?

But you asked me what my favorite thing about the business was, and my favorite thing is spending time with people. And for all of 2020, I wasn’t even allowed to, you know, we did a lot of virtual stuff and I guess that’s very nice.

We should be blessed that we have this opportunity to meet this virtual wonderland, certainly. But is that the stage during a meal with somebody and shake hands with people.

So for me, the greatest challenge that I have is the challenge that the whole world is facing, it’s possibly the greatest challenge that we’re all facing, as people, as business owners over we want to look at things. That is our greatest challenge, isn’t it?

Brian: Yeah, absolutely.

You’ve been on this journey for eight years on this particular half of it, this Small House Farm journey.

What advice would you have blanket advice out there for other business owners that want to take their passion and turn it into something that can make a difference, but it’s also sustainable?

Bevin: Yeah, to make sure you’re having fun, you know, and that might seem cliche, I suppose. But that’s what it is.

Obviously, you got to think about the bottom line and you got to think about marketing and you got to think about all these different things. And that certainly comes into play.

But none of that matters if you aren’t enjoying what you’re doing.

It’s all about pleasure, right?

We’re lucky if we get to hang out on this planet, 60, 70 years, that’s all you get, right? And then you’re done.

You want to enjoy it. You want to enjoy what you’re doing, if you believe in what you’re doing as a small business owner if you truly enjoy that, and maybe it’s not even considered work, even it is more challenging times.

That passion, that pleasure that you have, your customers will pick up on that. They’ll feed from that.

You’ll be able to bring that pleasure and translate into something that they’re going to want to exchange for Federal Reserve Notes, I suppose.

But at the end of the day, all that matters is that you enjoy what you’re doing and everyone else enjoys what they’re doing. We can find a way to kind of overlap that pleasure.

Brian: Fabulous. Yeah, that’s, that’s great. Thanks, Bevin.

I think you have a positive perspective but you also keep things nice and light. I really appreciate that. Is there anything I didn’t ask you that you’d like to answer?

Bevin: Where can people get a copy of my new book The Artisan Herbalist? h

Brian: There we go.

Bevin: And if anybody’s interested in that they can get copies via my website, SmallHouseFarm.com. It’s also available on Bookshop, Amazon and wherever books are sold.

Brian: Awesome. Also, where could listeners who are interested in everything else that you talked about, where can they find out more about you and Small House Farm?

Bevin: So the website definitely the central hub for all things Small House Farm, which is again, SmallHouseFarm.com.

But folks can also connect with us via our Instagram, or Facebook page, which is also Small House Farm on our YouTube channel. For folks that are visual learners, we have a YouTube channel, you can find also under Small House Farm, where you can spend time with us out in the gardens or foraging making maple syrup.

Any of the adventures that happen here at the homestead are going to find their way to YouTube. And that’s a great community for us to connect to that as well.

Brian: This has been a great talk I can’t wait to see more from you. I can’t wait to see this new book coming out and be able to look over your other stuff coming out.

Thanks so much for being on The Off-the-Grid Biz Podcast.

Bevin: Thank you so much for having me, what fun.

Brian’s Closing Thoughts: Bevin was a lot of fun to chat with. He has a lot of great ideas, and just his whole energy about him was just fun to be around and inspiring.

I think I’d say that the most about this conversation was very inspiring in terms of if you know you’re doing things right, if you can’t come up with a single thing that you’d like to change about your business, and the industry that you’re working in, it’s a good thing.

It just seems like he’s in a really great place and moving in a really great direction.

I want to point out something that you might be able to use in your business, two major things.

First thing, the teaching factor that Bevin has built into his business from the very beginning. It started out as a process of teaching and most of us don’t start businesses that way.

Most of us start businesses from a different direction and then we grow into a teaching factor. We eventually may write a book or we eventually may put on a course or speak at an event regarding what it is that we do and train other people how to do it.

But he went the other way around where he began teaching. And then that grew into a product source and a website and all these other things.

I think it’s a huge factor in how happy he’s been in building his business.

That comes to the second point.

What he mentioned at the very end about having a good time is so imperative to your business, because if you aren’t having a good time, nothing else seems to matter.

It’s not that it’s the most important thing, it is a factor that is necessary for doing the most important things in your business. If you want to get a message out there, if you want to get a product out, there is a service out there.

You have to be having fun in order to sustain that business growth had to handle the ups and the downs, the goods and the bads that come along with running a business.

Those factors, I think really make a big difference and it’s something we can all learn from.

Also looking at how he structured his books, and how he structures his courses and workshops that you could find online.

Be sure and check that out because I think everybody can learn a lot from Bevin Cohen.

I really appreciate having him on the show.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact.

Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas.

I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Lucinda Bailey – Texas Ready

Lucinda Bailey
Lucinda Bailey

Texas Ready

Lucinda Bailey, (aka, The Seed Lady) is a Master Gardener and Certified Crop Advisor specializing in the cultivation of heirloom vegetables from seed.

Join us as we talk about how “old-time pioneer skills” are quickly becoming the hot new desire for many Patriots in our changing economy.

From the value of saving seeds to teaching Mittleider gardening, Lucinda was a joy to chat with and we know you’ll be blown away the wealth of information she has to share.

It’s easy to see she has a passion for the work she does.

Head over to Texas Ready & pickup a Liberty Seed Bank today! – https://texasready.net/

Texas Ready - Liberty Seed Banks
Texas Ready – Liberty Seed Banks

1:51 Beginning of Texas Ready: Taking Back The Reins of Food Production

3:05 Why This Business Gives Me A Personal Connection to My Customers and Community

3:44 Perfecting Our Message – By Going to Gun Shows

      • Building Relationships by Putting on Classes at our Local Community Center
      • Why Quail Is An Ideal Option to Raise for Practical Preparedness and Homesteading

7:21 Heirloom Seed Shortages

9:08 We’ve Seen a Huge Influx In People Wanting to Grow Gardens and Be Better Prepared

10:33 Ideal Customers: Family Oriented and Preparedness Minded

11:33 Top Selling Products: Liberty Seed Banks (Ammo Cans)

12:30 Lucinda’s 3-Skill Sets that Revolve Around Gardening

13:38 Knowledge Is Power: Giving Confidence to Patriots

18:55 The Inside Baseball of the Seed Industry

      • Just How Long Do Seeds Really Last?

22:12 Quality Food Production: The Mittleider Garden Course

24:49 10 Week Hands-On Class: Teaching Family Homesteading Skills

27:07 Follow Your Dreams: Work With a Standard of Excellence and Integrity

29:10 Where to Find out More About Texas Ready (https://texasready.net/)

Transcription

Lucinda: I think we’re moving in that direction. As a society, I think that we’re going to see the importance of networking, and connection, and of helping our neighbors. I’m seeing that happen.

And that breaks down all the barriers, whatever political party, whatever, religious institution, you come from whatever color you are, we are members of the human race.

That’s our first and only group that we need to be.

Intro to show: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family, you want to leave this world better off and you found it and you consider independence, a sacred thing. You may be a prepper, a gardener a homesteader, a survivalist, a farmer or rancher, an environmentalist or a rugged outdoorsman. This show is for those who choose the road less traveled the road to self reliance, for those living a daring adventure, life off the grid.

Brian: Lucinda Bailey, aka “The Seed Lady” is a master gardener and certified crop advisor, specializing in the cultivation of heirloom vegetables from seed.

Her interest began as a teenager in Michigan, where she grew posts in her backyard to sell to neighbors. She now spends her time traveling the country attending shows and presenting seminars on the Mittleider gardening and food production.

In addition, Lucinda also enjoys playing the piano, tending to her livestock and working with Texas Ready test gardens.

Lucinda Bailey, welcome to The Off-the-Grid Biz Podcast.

Lucinda: Oh, this is such a privilege. It’s good to connect with other fellow patriots and people that are like-minded and concerned about where our country is.

Brian: Absolutely.

So why don’t you let us know a little bit about what it is that you do and how you ended up here?

Lucinda: Years ago, I was in financial services and I realized all of a sudden, there was no good news coming out of the United States or Europe or anywhere else.

I thought, well, you know, there may be something to the need of preparing my family, for whatever might come? That’s how I personally got involved, I thought I was the only one thinking like that. Of course, that wasn’t true and I finally did connect with many others.

My business partner and I realized that God has given us the responsibility of taking care of our own food needs. And when Kroger’s or any number of other big chains, don’t pull through like they should for us, or GMOs are suddenly in our food supply, well, then we may need to take the reins of food production back.

That’s really how we started this doing it for our own family.

But in short order, our neighbors, our church buddies, and relatives all said, Hey, would you pick me up some speed collections as you guys have because we can’t find what we need at the box stores.

And that’s how we began.

Brian: Fabulous.

So you started in 2012. Have you ever owned a business up until this point?

Lucinda: Both my partner and I are extremely entrepreneurial. And so this is about my sixth or seventh different situation from a restaurant to a mortgage company to you know, three real estate companies and so forth.

Secretarial service company, a print company, etc.

But this has actually been the most personally fulfilling because I really feel a direct connection with my customer families and the direct ability to help them get better food, better health, lower bills, and confidence about the future.

Brian: Oh, that’s awesome.

Besides your friends and family and people you already knew how were you able to find the rest of your first customers?

Where was it, just by word of mouth or do any form of advertising, how’d you find those first customers?

Lucinda: That was a great question.

I knew one thing you need to have a 32nd elevator pitch and we’re better to practice this than at a gun show. Boy, if you don’t have a good message and you don’t catch their attention, they’re down the hall and they will not give you the time of day.

So I figured this will be great. And yeah, the first several gun shows you’re making a mess of everything you want to say but you get that message down. Then that’s how we began was just doing gun show, after gun show, after gun show.

And garden shows, you know we’re a little step up and survival shows up with that. Now, all those things have virtually gone away since COVID. So we’ve had to do some additional internet marketing now and you know, some other platforms.

For example, once a month I lease out the community center and I go to feed stores and tractor supplies and farmers markets and drum up attendees, and then I tried to build community within those attendees over the course of the next year.

So they come to an initial gardening class, we teach them about heirloom seeds, if they don’t know anything about it, we let them come on to the ranch rent our space to grow out some chickens, many of them have never held a chicken.

We teach them how to do egg-laying and meet birds and then at the very end, we teach them butchering if they wanted to attend that, so it’s really kind of a neat process.

Then we go back to an orchard item. So we’re alternating agriculture and animal husbandry.

We can teach them anything from quail, turkey, ducks, pigs, goats, sheep, and cattle, in order that they might be able to prepare, we know that not everybody is going to do everything.

They may not have the acreage, but you can run quail on a square meter and produce between 10, 15, 100 pounds of meat, that’s more meat than you’re going to get off of what cow. So it does not require a lot of space, rabbits are also very good for small situations. Rabbits and quail are very, very quiet and a lot of subdivisions would consider those pets and no prohibition against doing them.

We do understand that roosters, you know, are not liked by all the HLS we get that. But we can show you how to have an egg-laying flock that doesn’t even have a rooster in it, that will be very beneficial for the family.

So these are the kinds of things that we’re now teaching. And it’s really true, homesteading, staying away from the pharmaceuticals, expensive eggs, and also the grocery stores if you so desire.

So we’re teaching people the old-time pioneer skills.

Brian: Wow, fabulous.

So that’s all one-on-one, you’re saying that’s just the local community center?

Lucinda: Well, it’s a local community center, we rent that out. So we were hopeful of getting 40, 50 people there. And then from there, we have Friday night classes on our ranch, then we just develop long-term relationships with people, and word of mouth and things like that, or how things are spreading now.

COVID did change our business plan, no doubt. But I think it’s worked out for the better.

Brian: Tell us more about how COVID has affected things for your business.

Lucinda: You’ve been mostly meeting people at shows and so forth.

You know, we were an essential business being that we were in agriculture. So we never did any shutdowns, we know that there were tremendous and still are tremendous seed shortages, especially in the heirloom field, I believe nine out of 10, heirloom seed companies are out of business now.

And that’s because they just could not access it now, some of it was blamed on crop failure. I’ve never seen so many crop failures. So I don’t know, really, you know, we’ll never know the truth is that one.

I’ve never bought seeds from China and never will but was really stunned at the amount of Chinese seed that is in our culture. I don’t feel too comfortable about that, because I don’t believe in nice soils, and lead and all the things that we might find from the Chinese products.

But we realized that things were like celebrated, we had felt like the things economically, politically, socially, were like celebrating and not in a good direction.

We really ramped up our concern and our teaching schedule. And so we have had 10 families that are crack, come through our programs on the weekends and so forth. It’s very hands-on.

So if you’re in Texas, we would love to have you, you know, be part of those kinds of workshops.

But if not try to find somebody that’s doing on studying in your local area. And there’s lots of resources now, very popular to be a homesteader now or get on the internet, and start listening to several of the podcasts you will learn a lot as I certainly have.

And I’m so thankful for the variety of people training on goats, or rabbits or sheep or whatever it is. I’m really trying to listen and I encourage others to do the same.

Brian: Sure.

And with all the growing global chaos and so forth, have you seen a huge desire from the public to learn more of this more so than in the past?

Lucinda: They said that 50% of America is now growing a garden. I don’t really believe it’s that high. But yes, we have seen a huge influx of interest in growing.

Our view is that buying a seed bank that the proper seed bank is step one, that is not where it needs to be. You don’t need to be putting that on your pants yourself and leaving it there.

You need to be practicing this skill. It’s not an easy set of skills.

But we believe I’ve read over 300 AG books, and I believe that we’ve narrowed it down to the five or six most pertinent, most usable, most productive, you know books, so we’re going to have the best canning book out there.

We’re going to have the best.

I didn’t really want to The Amish. But guess what I’m studying Amish books. That’s like an encyclopedia of Amish skills. It’s called the Backyard Homestead. And it’s hilarious.

If you have a short attention span, as I do, it’s just perfect two or three pages on a certain point. But they’re demonstrating what I thought to be impossible initially, that on one acre, you can grow everything that a family of four to six would need.

Brian: Wow, that’s fabulous!

How would you describe your ideal customer for the people that come to you and they’re just it’s just right up their alley?

Who is that person, what’s our mindset?

Lucinda: Well, that’s a person who has begun to get awake or is awake understands that we can’t always depend on Kroger’s, H-E-B, or some of the chains perhaps to supply food, that there perhaps will be trucking shortages and so forth.

A person that wants a better quality food for their family, and the more nutrition’s less pesticides more control over that, that would be a great customer, us and someone that knows that there’s going to be a little bit of elbow grease involved in the production of food.

Whereas in the past, they may not have done that.

I really love it when we have kids, because their eyes are so sparkly when they grow a vegetable that they did not think possible.

They never knew where carrots came from, for example, or how a chicken even lays an egg. These are things that really brighten their experience. And we’re happy to do that for the families. We really want to be family-oriented.

Brian: Well that’s great.

What would you say is your top-selling product?

What’s the main thing that people purchase from Texas Ready?

Lucinda: Yeah, they purchase an ammo can that is full of seeds that will work in their area, we give about 75 varieties of vegetables, herbs, and fruit. That will definitely grow in your geographical area.

And we teach them if you are going to let cousin Joe and the boyfriend from college and the neighbor down the street participate in your food needs, then you need to buy seeds to cover all those people.

Because if you’re, you know not going to long your four-person kit, but now there are 10 mouths to feed, we don’t want you to be in a position of all of you can starving equally.

So buy seed for the number of people that you anticipate being able to help out. And then maybe if you’re not experienced as a gardener by a little bit more, ultimately we say that gardening revolves around three skill sets.

The first is buying plants, I’m okay with us buying plants in a box store or whatever, and popping them in the ground feeling good, keep them alive for 90 days, give yourself an A-minus report card at the end of that experience.

The next year, we want you to learn the skill set of starting seeds in your seed trays, and bypassing the payment of those costs for seedlings, do it yourself grow your own food, that is an entirely different skill set.

Now, in the third year we want you to learn to save properly so that you can keep this circle of life going and never have to buy produce seeds or seedlings again, to a great return on investment from these ammo cans. boxes that come into a person, four-person, six-person 12, and oh my God the church 30 people, 30 person kit.

We size them according to the number of people that you intend to feed.

Brian: Wow, that’s incredible!

Who came up with the ammo can design?

Lucinda: That’s a classic. I was tasked with finding good packaging. Okay, so I spent a week going here there, whatever. And I came back with a couple of nice little Chinese plastic containers, a paint can that we could customize, or this or that and I presented them to my partner.

Oh, he did not like any of it, which really ticked me off after a whole week of work on this right?

And so I slam my fist down and I go, well, gosh, darn, you’re not going to be happy until they’re in ammo cans!

At which point we both fell off the chair laughing because we knew that ammo cans came in various sizes and it worked out. We went down immediately to The Army Navy Surplus Store and bought every size cam they had.

When we put together the kits we don’t just throw in Oh, well it looks nice, yeah, 35 of these seeds 100 of that. No, we did it all on a nutritional model.

So how many calories would your family can we maximize out of the backyard?

We did this nutritionally and agriculturally. We’re the only Seed Company that’s ever done that you back engineer, what will I need? What does my family eat? How much space will it take to grow the number of plants it’s going to require for me to have one cup of beans, once a week for the whole year?

That’s how we put our kits together. And coincidentally, based on the number of the two for the small kit, the four for the average kit, etc, the size of the ammo cans matched perfectly, which was crazy.

So we just said, this is God, we’re doing this and that’s how we got started.

Of course, now we’re buying by the tractor trailer load, you know, a huge amount of ammo cans at a time.

Brian: Great.

Overall, what do you like best about your business and industry?

Lucinda: I’ve really loved the fact that we can help a lot of people. And if they don’t see the immediate ability for us to help it, let’s just wait and see where this economy goes, I believe that they’re going to be saying, I feel a lot more comfortable.

I am sure that I can feed my family and I really like that because we should not be living in fear, fear debilitates us it stops our creativity.

God hasn’t given us a spirit of fear, but of wisdom, power, knowledge, love, and a sound mind.

If you’re in fear, that’s just simply not the right energy way that you should, you know, have your mindset.

So I believe Texas Ready is one of the things that takes a big serious problem off the table and gives confidence to the Patriots. I mean, after all, the pioneers do the thing of all this, they were given a handful of seeds from the groom’s family and a handful of seeds from the bride’s family, hence, heirloom seeds and they knew they had to make a go of it.

That was going to be the way they fed their family much of the time, except for hunting.

So they couldn’t afford to be making mistakes, and they didn’t make mistakes and they could do it as pioneers and settlers. I believe those of us can do it.

During World War Two women and children produce 50% of the agriculture of all America. So tough times bring out tough attitudes, and they bring the strength of character.

I believe that that’s the kind of time and season that we’re moving into.

Brian: Oh, yeah, the Victory Garden model. That’s very cool.

Lucinda: Exactly. Good job.

Commercial Break: Okay, let’s take a break from that conversation. I want to bring up a question for you, during these crazy times, do you feel like your business is indestructible?

Most people don’t and if not, the real question is why?

And what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, 9 Ways to Amazon-Proof Your Business. I’m going to talk about the second way, which is called being consistent.

I covered this all in chapter two. And I’m not talking about being consistent in a very generic way, I’m talking about specifically being consistent in your communications with your customers, not just customers you’re looking to have but customers you’ve already had, and getting them to know like, and trust you. Now, you could be doing this through paid advertising.

But you could also be doing it organically through social media, via videos, via blog posts via podcast like this, getting out there so that people can get to know like, and trust you so that when they do become customers, they don’t just become customers that enjoy and love your products or services they know like and trust you as a person that’s a value they can’t get from big companies.

I also have eight other ways to Amazon proof your business. Basically the idea of making it competition proof to even someone as big as Amazon.com. So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: On the other hand, if you will fit your business or your industry as a whole, if there’s one thing you can change about it, what would it be?

Lucinda: I would like people to be honest, they always say stand over those well diggers and watch how many rows of pipe they put in because that’s what they’re charging you by.

Don’t trust the well diggers, you know, is the model and I know the inside baseball of the seed industry, and I am alarmed at the stupidity and gullibility.

I’m just hoping that these were not dishonest people but misguided promoters, saying the seeds can last 10 years 15, 30 I’ve even heard 50!

No, that is absolutely bogus.

First of all, that is possible in a nitrogen-based refrigeration system, something that you and I will never own to their $1 million starters. They’re expensive and the US government only has 30 day supply of nitrogen to run them.

So I do not believe that that is a good expectation to take something that works in one venue and say that will reasonably apply to my backyard when it absolutely will not. If you have no refrigeration, you will have a shortened life expectancy of foods.

Oh, well, I’ve heard that they have these giant warehouses.

Yes, they have seven giant warehouses in the world. But if your name isn’t Oprah Winfrey or Bill Gates, you are not getting speed out of there.

So the average person needs to have their own personal feed bags. I would like it if the nongardening Seed Company owners would be honest about how long seeds last at 40 degrees.

The US Department of Agriculture says that they will last four to six years. That’s what we have, and always will tell our customers, we’re going to tell them the truth. We give a five-year guarantee on our seedbanks on our seeds, and we will sell people all my peppers didn’t work, I bought your kit. If it’s within that five-year deal, will send you fresh pepper seeds.

We’re a little different than the average company. We want integrity to be something that’s stamped everywhere. Excellence.

And this is something that we are feeding our own families with. We’re growing, I’m in the garden today, pulling weeds. We’re living the dream.

This isn’t corporate America saying you know, I think we can make a buck here. No, we’re homesteading, we’re patriots, we’re sacrificing just like you are.

We’ve had the fear function debilitate us for several months. But we’re on the top side of that and now we want to share and testify to you how you can get your confidence level back.

I’m reminded that in Genesis six, God says I gave you the seed, you know, he gave it to us. If he said that he gave it to us, he gave us absolutely the means of production.

It also says in Scripture, my people perish for lack of knowledge.

And we would agree that you do something foolhardy or stupid, or you skip a step or you don’t know what we don’t know, that can really hurt us. That’s why we have the training program.

The Mittleider Garden Course is the most productive, survival-oriented growing system that’s in the earth.

Today I taught 40 methodologies of gardening at the college level. This is by far the only one that I can recommend with no integrity. It’s been around for over 50 years. It’s a proven, quantifiable system.

And if you’re concerned, you know, hey, thanks might be disrupted for five years, you can get right now, all the trace elements and minerals that you would need to keep your plants healthy for whatever period of time you’re anticipating there to be unrest.

You cannot do that in an organic system because a family of four would need a literal shipping container full of compost to refresh his beds. And he’s always going to be playing catch up. He is not getting a dump load of manure from past farmer Jones, who’s not coming to your house because there’s no diesel to drive his wagon.

So there’s no way that you can compost enough to refresh your beds. On a annual basis. We require shipping containers not logically not going to happen.

Yet all the minerals and all of the nutrition for your plants that are needed per year will fit under one card table. It is we can stockpile security items.

We all know what that is and we recommend we stockpile the nutrition that your garden will meet. And nobody’s jumping the fence to steal your minerals and your rocks, they’re just not going to do that that would not be considered value valuable to them.

So we believe that a prepper, someone that’s concerned about the economy wants to have better tasting foods, more nutrient, nutritive dense food, once a great family activity wants to save money.

Any of these or all of these reasons would be great causes for you to go and get your own seed bag and begin using it and grow it now.

I’m out here today and I’ve harvested three times three weeks on my cucumber row 20 feet. I have harvested today. 158 pounds of cucumbers. I think garden method works a lot better than anything I’ve ever tried.

So we can really with a clear conscience, recommend it wholeheartedly.

Brain: Wow, that’s great.

That’s really good stuff.

Lucinda: I hope you like pickles. Pickles and sweet butter chips are going to be Christmas gifts this year.

Brian: If you and I were talking a year from now and if we were to look back over what had happened over the past 12 months, what would you say happened that leave you feeling happy with your progress, both professionally and personally?

Lucinda: It’s a great question. And at the beginning of the year, I wanted to take our training a step higher, I realized that sitting in a classroom for three to five hours on any of our topics. While we think that’s good, it’s interesting, it’s really the hands-on experience that people need.

So at that time, I said, Hey, it will be a successful year, if I’m able to take a 10-week class and take 10 families, and train them in animal husbandry, all topics chicken.

And then I wanted to rinse and repeat, give myself three weeks of reprieve, and then beef up the class or whatever I have learned as an instructor, and then, you know, do that again.

So I want to do four classes, I will have trained 40 families in my immediate area, in how to have an egg length block or a meat flock, and then how to butcher if necessary.

So for me if that if I can get that done, I’m on track to do it.

If I can get that done, I will consider this a marvelous year.

Brian: Oh, that’s great.

So what are the obstacles that stand in your way of getting there?

Lucinda: Always finding the right people and making sure that well, I can’t make sure of anything, but that their schedule would allow them to come to all 10 classes, that would be good because we have a lot of people making commitments.

And skipping out on half the classes, you get what you invest, and we realize that but I think with the kind of class size because we can families, that would mean an average of two kids per family.

So you got a lot of variables swimming around there.

If a family actually gets to the point where they’re competent, can go into Tractor Supply, or get online and order the right breed and, you know, do it order for chicks and let’s just see how this works, I will consider that a success.

But I am finding a lot of acceptability to the hands on approach as opposed to the lecture approach.

Brian: That’s great.

This is The Off-the-Grid Biz Podcast, so we have a lot of people that have an interest in business, and enjoy kind of the self-reliance into that.

What advice would you have to older business owners listening there, if you have any blanket advice that you could pass along?

Lucinda: Yeah, whatever you’re passionate about, you are going to be good at you are going to be able to help others in that. So don’t do something that you don’t like Gods designed it a certain way.

You built certain interests and desires within you for a reason, that’s a wonderful thing.

Follow your dream, follow your heart, and work with a high standard of excellence and integrity. And you will be surprised my customers from all around Texas, they look if you are driving into this little Podunk 500 person town, will you stay in our guest room when you come by?

This is craziness. I sold them a seed bank at one gun show. But we develop long-term relationships because we have compassion and love for that family.

We want to be givers but we can not out-give God. So that’s what I would say to a person that, you know, wanting to start a business it’s a very wonderful aspiration. And it’s really a little bit more in alignment with how God organized society back in the day, right?

Somebody was a carpenter, their son generally was considered a future carpenter himself, a carpenter in training or there was an apprenticeship with the neighbor across the way, but there was a lot more community.

I think we’re moving in that direction. As a society, I think that we’re gonna see the importance of networking, and connection, and of helping our neighbors. I’m seeing that happen.

And that breaks down all the barriers, whatever political party, whatever, you know, religious institution, you come from whatever color you are, we are members of the human race.

That’s our first and only group that we need to be thinking of.

Brian: That’s a great message I appreciate you saying all that.

What could the listeners do who’d be interested in finding out more about Texas Ready and your products?

Lucinda: Oh, we’d love them to go to our website, www dot TexasReady, that’s one-word spell Texas out dot net (www.TexasReady.Net).

And that’ll give you a lot of places to go.

It’ll give you some book reviews, some things that you’re going to want in your library. If this thing goes down or goes away, you’re going to need some reference material, because gardening is not intuitive. So we’d love for you to hit the site.

The other thing we offer that no other Seed Company does is you pick up the phone, you have a garden question, I will direct you to the proper book that’ll answer that, or I’ll solve the problem.

If I don’t solve the problem, you get yourself a free book.

But there’ll be a very good question because, in 10 years, I’ve only sent out two books but I think I can help you in three to five minutes. If I’m not cheating, then I’m going to work with you.

Even if I’m out in the field, I’ll stop what I’m doing and we’ll try to fit that in. That’s for customers or noncustomers, I don’t care. Any patriots that wants to be growing, we want to be of assistance to.

Brian: Awesome, that was a fabulous conversation within the thanks so much for being on the podcast.

Lucinda: It was my privilege, I look forward to hearing from some of your constituents.

Brian’s Closing Thoughts: That was a really great talk with Lucinda, she made a lot of great points that I’d like to try to tie things back to and point out, and hopefully, you could see how you can use something similar in your business.

One, it’s the ability to not make it too much about the end product itself.

Yes, she has a lot of knowledge about the seeds that they’re selling. But it’s more about the reason why someone would want the seeds and then she has the education, or information tied along with it, that people can take and run with.

So the classes that she puts on the information that they make available through their website, and so on and so forth. And they don’t just tie it to seeds, they tie it back to the reason why someone would want seeds, if you’re concerned about basically the structure that’s in place, being able to stay in place through all the craziness that can happen.

Like so much of what we saw through the COVID-19 Pandemic, these types of things lead a person to want to do homesteading, to want to do all these other items. And so she plays into that she gives the audience what they’re looking for if they’re able to sell seeds off of it fabulous, but it’s all toward the same end, which is really cool.

She really goes into psychology without getting too deep. She goes into the psychology of what they’re trying to promote.

They’re trying to push people away from the fear mindset from the fear energy, and more towards being confident being self-reliant, knowing what you’re doing, having the knowledge, and having the skills built around the knowledge to actually be able to do what you know that you can do. That’s really cool.

I also like the way that she discussed how they were able to build the business, just from one person to one person just from one event to the next. Building up that 32nd elevator speech.

If you’re able to do these simple ideas in marketing, you can apply it anywhere it you don’t have to go to gun shows, you don’t have to go to live events, you can do the same thing. Online principles are the same.

People are the same whether you’re communicating with them in person or via the internet.

Really great stuff across the board from Lucinda, I’d love to see what Texas Ready does in the future. This conversation is definitely worth re-listening to.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact.

Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas.

I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Shelley Whitehouse – The Smart Chicken Coop

 

Shelley Whitehouse of The Smart Chicken Coop
Shelley Whitehouse of The Smart Chicken Coop

The Smart Chicken Coop

It all started with 3 chickens on a porch, that turned into a side interest in backyard chicken keeping, that grew into a successful online business.

Shelley Whitehouse shares her story about her company, The Smart Chicken Coop as we cover various topics listed below.

Be sure to checkout The Smart Chicken Coops quality products at the link below!

The Smart Chicken Coop – https://thesmartchickencoop.com

Topics Covered

  • It all Started With 3 Chickens On A Porch
  • Craigslist & The Smart Chicken Coop’s First Customers
  • Credibility & Trust, Help Convert to Sales
  • Facebook & Google Advertising Success
  • COVID-19 Effect on Business
  • Life, Caring for Animals & The Value of Homegrown Food
  • Increase In Demand: The Start of DIY Chicken Coop Kits
  • Importance of Business Acumen & Self Discipline
  • Challenge of Developing a Marketing Plan for Nationwide Success
  • The Joy of Providing Value to Others
  • Bad Reviews & Quick Responses
  • Meeting Demand, While Maintaining Our Product Level
  • Advice for New Business Owners
  • A Joy for Indian Runner Ducks
  • The Value of Perseverance In Business

Transcription

Shelley: Just started out as a lifestyle business, do you know what I mean?

Brian: Yeah, absolutely.

Shelley: I didn’t know that it was going to become so popular. And then of course with COVID, it became ridiculous.

Brian: Yeah.

Shelley: But my husband actually took three months off of work his work, because we couldn’t get everything done, we were working full-time, all of us. We’re working.

It was crazy. It’s crazy, but really fun too, because here are these families who are stuck at home with kids pulling their hair out, and they get to build chicken coops and then get the chickens.

It’s a fun business.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Shelley Whitehouse has quite a varied background. She spent many years performing as a professional orchestra flutist, raced mountain bikes for the heck of it, coached high school sports, raised three kids with her husband, then decided to go back to school to get an MBA.

After several years working as a management consultant, one of Shelley’s side interests, backyard chicken keeping, morphed into a business called, The Smart Chicken Coop, that sells fancy backyard chicken coops nationwide.

Shelley, welcome to the Off-the-Grid Biz Podcast.

Shelley: Thank you for having me.

Brian: Absolutely.

So what brought you into Backyard Chickens in the first place?

Shelley: Well, this is a funny story. So as I said in the bio, I was working as a management consultant. My daughter, who was at UC Santa Cruz at the time, decided to stop out of school and move to rural Yucatan. And so she dropped three chickens on my porch en route.

And I hate birds, but what I found is that they were really fun. And people started saying, well, what’s the latest with the chickens?

That turned into, why don’t you do a blog, that turned into me buying chicks to sell in my backyard, to people saying, where’d you get that chicken coop?

Because I had inadvertently one night I ordered 30 checks in the mail and didn’t remember. So at one point, we had 64 chickens in our backyard. And this is just suburban backyard, Orange County, California.

And that grew, it grew because my husband’s an engineer and I had already had some experience with chickens, and we’ve had made a good product that people want to so it grew.

Brian: Wow. That’s incredible.

How did you find your first customers?

Shelley: Well, there’s this thing called Craigslist.

Brian: Yeah.

Shelley: Now the thing about Craigslist is that I was just advertising, come get your baby chicks from me at $4 a pop. And so my first customers actually were the people showing up to get chicks. They saw the chicken coop that we had made and said, where’d you get that chicken coop?

Truly, that is how we got our first customers and inadvertently because they were coming for chicks not because they were coming specifically for a chicken coop.

So Craigslist was a big boon for me, at the beginning.

Brian: So that’s really cool.

So let’s take it to the present day. Where are you getting most of your new customers from right now, for people that find you right off the bat, where are they finding you?

Shelley: My biggest market now, almost my only market anymore is through a Google search.

Well that an Etsy, so we were for quite a number of years selling our coops through a very well-regarded and highly trafficked website called, MyPetChicken.com. And that gives me credibility because they’ve got the credibility.

So they sold my coupes, and then they people would also Google me, and over the years, my SEO ratings have gone up so that I might arrive on the first page on a few search topics.

But most people who are trying to purchase chicken coops are spending a lot of time combing the internet. And so again, it’s a Google search and word of mouth, but it’s nationwide, the 48 contiguous states.

Brian: Fabulous. And you’ve gotten a lot of play off of Etsy, also?

Shelley: Etsy has been wonderful too because it’s another concrete knowable door that people feel comfortable. And so sometimes I find that people will buy directly from Etsy.

Sometimes they’ll see me on Etsy and then look for my website and buy through me directly. Of course, that’s just a crapshoot, whether people want to spend a trifle bit more money for an Etsy, circumstance where they know they’re protected versus a website from some random website, The Smart Chicken Coop, who knows?

Brian: Yeah, that’s interesting, because you’ve used all of these trusted resources, you know, whether it be Craigslist, or MyPetChicken.com or Etsy, or even just google search, you’ve been able to use all those to be able to get exposure.

Have you done anything beyond that in terms of marketing and advertising to pull people in, or have you been doing well, just off that?

Shelley: I have done Facebook ads, and then I’ve done targeted Facebook ads.

The difference is that I learned more and knew how to drill down better. I also, from my MBA program, interestingly, was asked to give my business to one of the students or a group and they came up with plans, which frankly, we’re a little crazy because they were trying to target apartment therapy. Isn’t that what that websites called?

If you live in an apartment then you’re not buying chickens? Why do you think that’s a good thing? Anyway.

So that what that one didn’t work so well. But it was still good to hear, you know, what the youngsters had to say.

The targeted Facebook ads were great. They were better than for me going through just the Google AdWords.

And I don’t know why that’s the case.

But because of COVID. Last year, we actually stopped our ads because our business went through the roof at 400% over the prior year and that we couldn’t keep up.

So we actually pulled our ads last spring.

Brian: That is very interesting. It’s something we’ve seen across the whole realm when it comes to this area.

How else has COVID-19 affected you in your business?

Shelley: One factor that just happened was that my steel supplier called me and said, we’re having real troubles getting steel. So you need to figure out what you need for the whole season.

Well, that’s 1000s and 1000s of dollars worth of supplies that I’m buying, hoping that I’ll have as good a year this year as I did last. But the alternative and it has happened in the past, he can’t get hold of the steel to corrugate for us to make our rubes.

So that’s been a factor.

We’ve also seen not just COVID, but the trade wars. And I think that the steel originally was a trade war thing aside….

Brian: Because of the tarrifs, yeah, yeah.

Shelley: And then the hardware, we source our hardware out of Ohio. And I know that some of their hard work, does come directly from China.

And that, again, we run into challenges that way too.

So being here’s another way, because of COVID. And everybody doing home projects, we’ve been dinged, hardcore by the price of plywood, because everybody’s doing home projects.

Sometimes we’re having to wait weeks to get plywood.

So this year, we’ve been again, very proactive, because if we can’t ship coops, then there are people out there who can’t build their homes for their chickens and we lose credibility.

Brian: Absolutely.

Wow, that is a whole lot happening in a short period of time.

For those of you listening, we’re recording this in March of 2021. So all of these things could possibly change. But we’ve gone through quite a bit in the last year. And a little bit beyond that, especially regarding the tariff situation, which is another thing we’ve heard with other people, the trade wars and so forth.

You touched on this briefly, but who is really your ideal customer, if there was a way to paint that person, what would you say that person is?

Shelley: I find that our number one target audience.

People who have been married for years, let’s say have started a family. They have a three-year-old and a one-year-old, or a five-year-old and a seven-year-old, who want to teach their children where life comes from.

Teach them how to care for animals, teach them the value of homegrown food.

One really neat thing with a homegrown egg versus what you purchase in the store is that store-bought eggs are often quite old and still within the realm of safe. But their yokes are very pale when you grow your own chickens or support them and they grow the eggs are a mustard color, that’s the yolks.

That’s really fun. You can even, if you’re really wanting to go down that route, you can change the various foods that you provide for them. And the yolks do change color slightly.

So we find that to be big. Another time we find chickens being purchased are the kindergarten classes.

So what are those kids five? Yeah, they often will hatch eggs in their classrooms. And then the parents get wrangled into taking care of the chicks.

Then they need a house and we get calls for a while.

Much more common for it to be young families.

The second tier, if you will, is families with teenagers who’ve always wanted to have chickens. They do all the research and put it in front of their parents and say, Look what I found.

That’s our second level of customer, I would say not even 5% of our market is our older folks who don’t have children around people who are retired, want to travel. They don’t want to sit around and take care of chickens.

Brian: Yeah, no, absolutely.

What’s your top-selling product? Or what’s your top-selling coop, which one would it be?

Shelley: Now this is an interesting circumstance.

So we have this really neat, barn-style chicken coop, that we designed to be extremely easy to clean because I was busy doing the management consulting stuff.

And I didn’t have kids at home. But this I think we had one child at home. And we were building those out completely into panels.

So almost like IKEA furniture that we would ship because built this is 112 pounds.

They’re red, they’re very cute Red Barn with a tin roof.

What happened though, especially during this COVID period, is that the demand was so great that we couldn’t keep up, we were at one point now 70 doesn’t seem like a lot, but since these are all hand-built, we were 74 coops behind.

That’s a lot when you’re talking about one person me doing the business aspect, and then Kenny doing all the building.

So what then we did, as we said, we’re no longer painting them, and we’re going to provide what I mentioned at the beginning, and that is these coop kits.

What has morphed is that people love having these coop kits, because they cost the amount that Chinese chicken coop costs. But you’re getting the high quality wood that comes from Oregon and the thought process that goes into it from my husband and me to build the coop.

Brian: That’s great. And then they also get to add in a little piece of themselves into it feel like they’re part of the project. That’s pretty cool.

Shelley: Well, that’s actually a great point.

One thing I’ve also seen as customers, though this is less frequent. The one in particular that sticking into my mind is the mother and father whose 10-year-old daughter or something wanted the chickens. And for her birthday, the 14-year-old son agreed to build the coop for the daughter.

I mentioned that because that’s a theme that comes up.

This is something I want to do with our children so that we can teach them measurement so that we can teach them how to paint how and following through reading directions and getting a finished product that sometimes that’s more.

One of the wildest color combinations that I’ve enjoyed is the Seattle Seahawks colors. It was somebody up in Seattle. It was It is a crazy look at coop, it was pretty, but it was crazy.

So sometimes the elementary schools will purchase them and then they use the school colors. For their coops, somebody had always wanted a pink dollhouse. Never got one. So she painted hers, this was a young couple who didn’t have children, they painted their chicken coop, bright, Pepto Bismol pink.

Brian: Wow. Yeah, very fun, that’s really neat.

So that from a management consultant background. Had you ever owned a business as your management consultant, as a management consultant?

Were you the business owner, or is this your first foray into this realm?

Shelley: Well, I did not own my own business, I worked for a consulting firm.

But when I was a professional flutist, I was my own boss, as a freelance musician. We work to get money any way we can. So I was a contractor.

What that means is that a good example is when you go to an East or service and they’ve got an orchestra sitting in the church, all of a sudden, somebody has to hire and manage those musicians.

That was one of the things that I did.

I also taught junior college I had a flute studio teaching junior college students, I was the person who was responsible for putting together orchestras for actual concert stages.

So I have had, for many, many years, the document the business acumen, in order to survive as a freelance musician, many people do. I just happened to be more business-oriented than many.

Brian: Yeah, yeah, absolutely.

Commercial Break: Okay, let’s take a break from that conversation. I wanted to bring up a question for you, during these crazy times, do you feel like your business is indestructible?

Most people don’t, and if not, the real question is why, and what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, 9 Ways To Amazon-Proof Your Business.

Let me talk about what we discuss in chapter six, the sixth way, which is to offer ongoing, what does that mean?

Well, what it means is don’t just have products that are one time uses, find a way to offer some type of ongoing value to your clients, even if you can’t offer it yourself.

Even if you don’t specifically offer a service that goes on and on, find someone else who does and team up with them. Find a way to turn what you do into some form of subscription or membership and get your stuff out there more often.

Allow them a chance to get to know like and trust you via a product or service. This is a way that you can completely take Amazon’s idea and twist it into something directly for your own Amazon Prime’s a major deal in the success behind amazon.com.

You can get it to work for you, even if you just work on a local level. But I also have eight other ways to Amazon proof your business, basically the idea of making it competition proof to even someone as big as Amazon.com.

So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: What would you say is your biggest surprise going into this style of business, looking back over it?

Shelley: Do you remember when the internet was vaguely new?

I’m not talking back into the 90s, I’m talking in the 2000s or something. And it was a fabulous commercial, where the person listed something on the internet, and they were sitting at their computer and the phone rang and rang and rang.

They just, all they did was make it and they will come basically through the internet.

It didn’t happen that way.

I was surprised, I thought oh, I just need to put it up on the internet and I’m going to end up having my phone ringing off the hook.

Not true.

There is a lot of work that goes into internet marketing that’s necessary to develop a marketing plan that successful for a business that you’re trying to service nationwide.

That was a big shock to me.

And that’s not something one learns in school, maybe in MBA program.

Now you could learn internet marketing, I’m sure you can. I was there in the mid 2000s and so it was still just more the traditional marketing plan and it is actually not really applicable anymore.

Brian: That’s a great point. Really great point.

Overall, what do you like best about your business and the industry that you’re in?

Shelley: I was just telling the gentleman who helps me so I for various reasons, no longer actually do the building of the coops. I rely on Kenneth down at a different location.

And sometimes there’s a disconnect between putting all these parts together, putting them in a big 45-pound box, and shipping them off.

What he doesn’t see are all the emails that come to me because I’m the business person, where the people say, Oh, this is the most fun thing we’ve done. It’s so great to get up in the morning and get to the chickens. You’ve made such a great product.

I told him just yesterday, I’m going to start forwarding you those messages.

It’s such a joy to provide in a little way joy for others, that in and of itself as price their chickens for heaven’s sakes, who cares, but you know what, they’re fun.

I would never have told you eight years ago, nine years ago that I would make a statement like that, but they’ve got little personalities, they follow you around. They’re just fun. Yeah, they’re fun.

Brian: It’s great.

On the other hand, if you could change one thing about your business and or your industry, what would it be?

Shelley: Bad reviews.

That is one of the big drawbacks to internet businesses.

I had a friend of mine who runs a winery, and she has it was a Yelp review that came through that was very bad. And it was because she or her co-worker or something asked for the gentleman to wear a mask.

He didn’t want to wear the mask so he trashed her company.

And I have had on two occasions, one not too long ago and on Etsy.

In fact, gentlemen, who must not be able to read directions, all that?

Well, when he and I had been communicating back and forth, I was saying, you know, I let me help you because it shouldn’t have cost you $200 to buy those pieces up at Home Depot, it’s a $30 purchase, something must be incorrect.

He ended up writing a review saying that I had not responded, I have an email trail showing nine responses to him, and that it was a horrible product. And it’s there, you know, I didn’t. And I was so upset, I didn’t respond. That was my mistake.

Once I finally came to feel comfortable with it, the time and pass for me to respond to the review and it’s just there permanently.

And that’s a shame. I mean, everybody faces that anybody who’s working, even whether it’s an internet-based or restaurants, for instance, if you get a bad review, it’s really, really hard to you just hope that people read through it and see all the other good reviews and go, that was a one-off.

Brian: Yeah, well, it’s like you said, it’s not just online business, it’s all business has the ability to collect those reviews. And if you can’t respond quickly enough and be able to spend it in a good way, it’s really difficult. So I completely understand that.

If you and I were to meet, like, let’s say we had you back on the show, like a year from now. And we were to look back over the past 12 months at everything that had happened.

What would you say would have had to have happened for you to feel happy and secure about your progress both professionally and personally?

Shelley: I believe that we have tackled the delay that we found last year, not being able to provide to our customers in a timely manner.

I mean, we had it all written all overlook, we’re so far behind, because of demand, we’re running six weeks behind.

I believe we’ve got a handle on that this year.

So that would be my number one marker, can we meet demand, maintaining our product level, which is a given. That’s why it took us so long to provide. And if we are meeting demand, can we go back to offering to the customers, what we call our ready-built coop that is painted that has a lot more of the manufacturing done by us.

It makes it more expensive for people but a lot of people don’t want to do a DIY, and those people no longer have the opportunity.

Well, we now are providing somewhere in the middle on an unpainted version. So it’s still built out. They put their own paint on because painting takes along.

So I’d say that would be my number one thing can we meet demand in a timely manner?

And then even, can we go back to providing painted chicken coops for people because they love them.

And I’ve got my pet chickens asking for them. It’s scary. I don’t want to over-commit.

And personally, I think we’re in a transition period right now where my husband and I have actually moved 400 miles north.

My manager is now the only person, the primary person doing the chicken coops and I’m doing the business from afar. So, personally, if that works, I’ll just feel great that I’ve provided more work for him and then he needs to hire people.

So it’s like providing a means to make money for people and to support themselves.

Brian: Fabulous.

What advice would you have as both a management consultant and the business owner for people who are looking to have a business thrive like, Smart Chicken Coop has?

Shelley: When I started in earnest, and that took me two years or so to get to that point.

Now mind you, I haven’t actually told you this but I’ve been a management consultants in years.

The coop business took off. The management consultant business got tanked by the drop in the economy several years ago…and I was ready to be done.

My point, though, is that it took me longer than it should have to set up the name of the business. I didn’t understand the search engine optimization.

So my most I think important advice is that, sure it’s great to get your feet wet but I had to change my name that this business was originally a shell format.

And in meeting with somebody who specializes in optimizing the internet business, said that no one’s going to search for a shell format, it doesn’t mean anything you have to have, you know, something that people will search for chicken coop, The Smart Chicken Coop, and that’s how that name came about.

So that’s one thing.

The second thing that I didn’t do, and somebody who said, you really need to sign up on these certain websites, which I don’t remember anymore, where newscasters and people like you can go and say, I need an expert who can tell me about chicken coops.

I was so early in the game, and I didn’t do it.

That’s credibility and free opportunity for advertising that I did not capitalize on, because I was just….this started out as a lifestyle business.

Do you know what I mean?

Brian: Yeah, absolutely.

Shelley: I didn’t know that it was going to become so popular. And then of course, with COVID, it became ridiculous.

Brian: Yeah.

Shelley: But my husband actually took three months off of work his work, because we couldn’t fulfill, we were working full time. All of us were working. It was crazy.

It’s crazy, but really fun, too. Because here are these families who are stuck at home with kids pulling their hair out, and they get to build chicken coops and then get the chickens and it was neat. It’s a fun business.

Brian: Very cool. And that’s really great advice.

I really appreciate the time you spent with me here, Shelley.

Is there anything I did not ask you that you’d like to answer?

Shelley: This is completely going to come out of left field.

But don’t just consider chickens.

My favorite fowl right now is Indian runner ducks.

Google them, they look like wine bottles with legs. And they are total characters.

I just love them.

They’re called the clowns of the garden.

I think too in terms of from a business standpoint, rather than just chickens. I wanted to say that this is not a smooth sailing process. I’m going to take us back to my saying I thought if I put it out in the world, they will come. That’s not true.

And slogging through it, going through the ups and downs are necessary.

I think that the businesses that don’t thrive are ones that don’t have the people running them that have the bandwidth to take hits and say, okay, that’s a setback, what can I do differently? How can I move forward?

Brian: Awesome.

That’s a really good point and something that people really need to pay attention to and you you’ve had so many great points throughout this whole conversation.

I recommend everyone go back and relisten to this.

What could a listener do, who wants to find out more about, Smart Chicken Coops?

Shelley: Go to TheSmartChickenCoop.com

Brian: Fabulous. Hey, thanks so much, Shelley Whitehouse for being on the Off-the-Grid Biz Podcast.

Shelley: Thank you for having me.

Brian’s Closing Thoughts: Had a lot of fun talking with Shelley, she provided a whole lot of great little tidbits lessons principles that come along with business ownership, and I wanted to point out a few for you.

But it’s definitely worth re listening to that whole concept of the build it and they will come myth that almost all entrepreneurs come into, you know, to some way or another, she had it when it came to internet marketing, she figured, hey, you put a website out there, people are going to find it.

And anybody that’s done any form of ecommerce, in modern day know that that’s just not true. It takes a whole lot to get attention online, let alone any other form of traditional business.

I love how she began on Craigslist, and then move from there and was able to build credibility and trust by teaming up with My Pet Chicken. And she noticed that she said specifically that it’s a credibility thing. And that’s when I hear credibility.

I know that’s trust.

More importantly, it’s a trust transfer that happens. So if you can team up with somebody that your market considers a trusted source, if you can team up with them. This is a great way to be able to introduce you to new audiences, and she did it.

I’m not sure if she realized what she was doing at the time. But she knows now how important that was to their growth, being able to go from there and jump and just be able to use mainly Google search and Etsy as sources of traffic. That’s pretty amazing.

She has a very clear cut avatar, and avatar is the term that people use for ideal prospect for your business, the ideal customer.

If you listen to go back and listen to how distinct and very specific she is about the type of person that gets one of her coops. It’s very, very interesting. Very, very good.

That’s so important to have if you have that, you know where to advertise where not to advertise what your messaging should be, when it comes to all of your marketing and sales. Very important.

I love having Shelly on and I really can’t wait to see what’s going to happen in the future.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact. Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas. I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Julia Coffey – Seeds Trust

 

Julia Coffey - Co-Owner of Seeds Trust
Julia Coffey – Co-Owner of Seeds Trust

 

SeedsTrust.com
SeedsTrust.com

Come on down and have a fun time with us as we talk with Julia Coffey from Seeds Trust about a range of topics, such as…

Helping to educate Backyard Gardeners in getting started in seed and seed saving.

Why plugging into your local community is important.

Why Seeds Trust is committed to helping to combat Disappearing Biodiversity

What you’ll find in Seeds Trust Newsletter

And finally, what you’ve been waiting for, just what is Julia’s favorite seed!

Thanks again to Julia and Seeds Trust for joining us on the show, and be sure to check them out at the links below. 🙂

Website – https://www.seedstrust.com/

Top Selling Product – https://www.seedstrust.com/seed-cans-buckets/bucket-of-seeds-high-altitude

Instagram (@seedstrust) – https://www.instagram.com/seedstrust/?hl=en

Facebook (@seedstrust) – https://www.facebook.com/seedstrust/

Transcription

Brian: What would you say you like best about your business in your industry as a whole?

Julia: Oh man, I like best that it matters.

Not everyone has that, as far as what they do in life. And I’m really, really lucky that I believe in seeds, I believe in their power to change the world for the better.

I believe in their capacity to connect human beings.

And I find that really fulfilling, in something that I do is my livelihood.

It’s a beautiful industry, and seed people are incredibly friendly and generous, and hardworking.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Julia Coffey is co-owner and Director of Operations for Seeds Trust.

Handling the daily order fulfillment, inventory management, grower relations, sourcing logistics and graphic design duties. Julia apprenticed closely with seedsman Bill McDorman to learn the seed industry ropes.

After graduating from one of Bill’s first seed school programs, she moved down to Cornville, Arizona to run Seeds Trust with him, eventually purchasing the company and moving it home to Colorado in 2011.

With a decade of experience running the business, Julia is an extremely knowledgeable about growing for seed, seed storage and seed saving techniques.

She’s currently completing her Colorado State University Master Gardener certification, Julia Coffey, welcome to the Off The Grid Biz Podcast.

Julia: Great, thank you, it’s great to be here.

Brian: Besides what we heard from your bio, why don’t you tell us a little bit more about what it is that you do?

Julia: I started getting interested in seeds when I lived in France, when I graduated from college. And I was really impressed with some more sustainable models in everyday life over there that I didn’t see as much here.

I was super interested in what kind of sustainable agriculture projects was going on in Colorado where I’m from. And when I came home, I actually ended up finding Bill McDorman giving a seed talk in Lyons, Colorado.

I went to hear him and I was so inspired, I went up to him and I was like, hi, can I come apprentice with you, and go to your seed school?

He was like, sure, sure. He’s like, just ask Belle, who’s is Bills wife, and Belle was like well, let’s see here.

Cuz I was like, oh, and by the way I have no money.

And they’re like, oh yeah, sure we have scholarships.

She’s like, see what you can do and then hit me up.

So I was a big acapella nerd in college. So my acapella group helped me put on a concert, actually in Lyons. And that was a fundraiser to send me on down to seed school. And then the deal was, I would bring the knowledge back to the library in Lyons.

So that’s kind of like the start of how I got interested in seeds in the first place.

Brian: Oh, fabulous. What’s been the difference from just being involved and working in the company to actually purchasing it and owning it, and then running it from that point on?

Julia: Well, wow, there have been a lot of things that have been different.

Honestly, one of the biggest things that I’ve had to cultivate as a better sense of self discipline, I got a lot of energy and inspiration from Bill as my mentor, and the people that I was lucky enough to work with when I was apprenticing with him, before I bought the company.

And I was really thriving with learning so much about seeds and about growing and about the seed industry. But once I was on my own, it was incredible. I felt amazing. But I did lose a little bit of that collaborative feeling and sort of the the human touch and inspiration of why seeds were important to me, if that makes sense.

So one of the biggest challenges was staying connected to the seed world, as I was trying to do my own thing running this business by myself. So yeah, honestly, it felt a little bit lonely initially. So that was the biggest change.

Brian: Absolutely. And can you tell us a little more for people that don’t know what Seeds Trust is?

Julia: Seeds Trust is a regional seed company and essentially, we exist to combat disappearing biodiversity, so we encourage people to save their own seeds, and contribute to diversity out there.

Like, even if you’re just saving a few items that you are selecting for, and they adapt to your tastes, and your specific region and your than just your backyard. We’re stronger for that. So we’re all about regional strengths, trying to diversify our seed supply, and hard to grow areas.

Brian: Oh, excellent.

And how do you go about doing that?

How do you get the word out about this, and what’s your main way of getting contact with people initially?

Julia: So we are a mail order seed company, as most seed companies are, actually. And I’m really lucky, because Seeds Trust was founded in 1987, so it’s as old as I am.

It already had foundation of customers.

What I have done, as I’ve taken over the company in the past 10 years, is try to transition into more technology forward types of communication ways, you know, some of the social media stuff, trying to cultivate visually stuff that’s appealing for folks on Instagram, and Facebook.

We have a great newsletter we send out and a lot of folks sign up for that. So we do have a large readership for our newsletters. That’s huge for us.

Another thing that we’ve done is, we’ve hosted and participated in educational events.

So I teach seed saving classes, so that I can talk to people about not only the techniques, but different ways to source, how to just give it a go and be excited about it.

We’ve partnered up with a lot of a lot of folks on the front range so far, since just actually moved to Grand Junction last year. so we’re now on the western slope. And we’re diving into the community here as well.

We do a lot of community outreach, and try and get people excited about growing and saving seed.

Brian: Where are you finding most new customers that when you’re getting in contact with with people brand new nowadays? Where are you finding that that happens most of the time?

Julia: Well, there are two different answers, I have to that one is post-COVID, and one’s pre-COVID. A lot of our new customers were coming from events and promo that we did with discounts if you signed up for our newsletter, and we got a huge boost in folks signing up for the newsletter.

A lot of its SEO to just simple, like search capacity stuff. So we do high altitude mainly.

So that’s a big search point for seeds just we’ve gotten our SEO pretty tight, but then post-COVID. Seeds were in such demand last year, it was not until we got an influx of a whole bunch of new customers because they weren’t finding what they’re looking for at their normal sources.

The main thing that we’re up to now is trying to keep all those new customers happy supplies, the seeds expired, or just trying to keep them around.

It was just worldly circumstances that brought a lot of new customers more than we’ve ever seen in one go last season.

Brian: Well, that’s great, and talking more about that, or digging in a little bit deeper.

How else has the whole COVID situation for those of you listening, we’re recording this in March of 2021, we’ve gone through a full year of the covid 19 pandemic. So how else has this affected you and your company?

Julia: Well, it’s been invigorating, because our message is even more important, it’s even more essential that we’re prepared. You know, we don’t really engage too much in like scare tactics and whatnot.

And I try and keep the messages really light because the “doom and gloom” about where we are genetically with our seed supply is precarious, to say the least.

So it has been scary to see such like frantic purchasing, and such grab and go styles because people are feeling it like, yeah, we do need to be prepared.

Okay, how do I start a garden?

What do we need to grow?

And I think it’s a really great time to think about that. It’s a perfect time to engage folks about how we can all contribute a little bit better, to being more sustainable and more prepared.

Brian: No, that’s fabulous. And you had mentioned your newsletter. Tell us a little bit more about what people would find in your newsletter.

Julia: Well, we can give people a heads up if there’s any local events that we’re putting on, or participating in.

Seeds Trust has a wide array of sourcing. So we grow a lot of our own seeds. We have growers in the Rocky Mountain regions and on the western slope. And so we’re always having new varieties come in, and we’re trying to feature more of our local growers.

So we give folks a heads up on what’s new, what’s limited, what’s going on. And we try to give people kind of a slice of life of seeds. Tips on when to plant how to plant.

It’s lighthearted, but it’s pretty information dense.

Brian: All right.

Who would you say is your ideal customer?

Julia: Definitely, backyard gardeners, anyone who is even interested in starting a plant from seed or who has even garden with starts before really, actually, it’s quite fun to start with the seed, grow it out and circle all the way back around to seed.

But it’s fun, it’s like really completing that circle.

We have the skill set to do it, we have tons of information to share about how to do it.

The backyard gardeners who want to jump into a project, they want to know more to like it’s fun to talk to them. They’re curious about how to start from seed, how to save seed.

All in all, it’s a really positive interaction with someone out there in the world who’s attempting something really important. Actually, it’s kind of funny how important seed saving is. It doesn’t seem like it, but it’s essential.

Brian: Absolutely. And you have, it’s funny, you keep going back to this this idea of of getting the information out and educating people.

Do you feel like that’s a whole nother level to what it is that Seeds Trust does?

Julia: Oh, yeah, absolutely.

If we’re going to grow, then we need to be incorporating even more educational outreach to folks. If we’re doing it right, then fewer customers come back to purchase from us.

And more of them save the seeds that they purchase already, because they’re all open pollinated anyway. But seed saving, it takes money, it can get quite complicated.

There are ways to start in really basic manners that are acceptable to most people. But there’s a whole world of seed saving knowledge that, yeah, easier to expand more through seed just because that’s, you know, it’s our backbone.

Brian: What would you say is your top selling product at Seeds Trust?

Julia: Our top selling product is definitely our High Altitude Bucket.

It comes with a seed saving booklet, and 32 different packets of seeds for a basic, productive garden at high altitudes.

So they’re all short season varieties and they have short days to maturity. They are your tried and true. So you can get a really nutritious, well balanced garden.

You wouldn’t have to save your seeds, but the book went inside. So they’re an awesome gift. They’re a great starter garden product. People love those.

Brian: Fabulous.

Commercial: Okay, let’s take a break from that conversation. I wanted to bring up a question for you, during these crazy times, do you feel like your business is indestructible? Most people don’t?

And if not, the real question is why?

And what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, 9 Ways to Amazon-Proof Your Business.

Let me talk about what we discussed in the third chapter.

The third way for you to Amazon proof your business, which is be different.

In the third chapter, I go into, really, how do you put yourself out there and be seen as unique, where you really don’t even have competition. And there’s ways of doing this. In fact, I talk about two specific books that you should go out and get.

And these are difficult books to read.

These are fun books, books that will inspire you and give you creative juices necessary to be able to really stand out and be different, you don’t have to be wacky, you don’t have to be outrageous, but you do have to appear different. And if you can appear different from everyone else out there, not only will you not have the competition of amazon.com, you won’t have any competition.

But I also have eight other ways to Amazon proof your business, basically the idea of making it competition proof to even someone as big as Amazon.com.

So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: That’s really cool.

Here’s an interesting question. If you could change one thing about your business or your industry as a whole what would it be?

Julia: That’s hard because I feel like as a business owner, I am changing things all the time for it to be better.

So it’s funny like this, this question almost seems like if a genie came down, and you know, could grant me a wish, because all the other stuff, I guess I wish that people valued seeds a little bit more than they do.

That would be wonderful.

And I wish that it was more so incorporated into the curriculum of our use. I would love to see that in schools more, more and more. Seed saving, not just growing like all of it.

Brian: Yeah, makes sense.

What would you say you like best about your business, in your industry as a whole?

Julia: Oh, man, I like best that it matters.

Not everyone has that as far as what they do in life, and I’m really, really lucky that I believe in seeds, I believe in their power to change the world for the better. I believe in the capacity to connect human beings.

And I find that really fulfilling in something that I do is my livelihood. So I feel lucky, like really, really lucky. It’s just, it’s a beautiful industry.

And seed people are incredibly friendly and generous, and hardworking.

They’re awesome.

Brian: How about your life previous to Seeds Trust, what took you in this direction?

Did you always see yourself in a position like this, or how did that all come about?

Julia: Oh, absolutely not. I had no idea seed companies even existed as like, way up until I graduated, I was just, I started doing local performance. And when I was doing journalism, and I ended up majoring in linguistics and French, I’ve always felt sort of compelled to engage in my environment in a way that that made a better, I feel like a sort of a crusader in a way, like always having some kind of mission.

And this one, just really stuck, when I looked around.

Now I was living in France, I wasn’t well, it seems to be an inherent value that this culture places on not only more localized items, but like values, the history of how they eat and how they cultivate food and their agricultural systems.

I just, I’ve always been searching for meaning. And I just really got lucky. Like, I don’t know how, I just stumbled upon it.

Brian: Fell in your lap. That’s great. Fabulous.

So if we were to talk again, like a year from now, and we were to look back over what had happened over the last 12 months, what would have had to have happen for you to feel happy with your progress concerning your business and your in your personal life?

Julia: I would want to have kept as many customers as possible, happy and thriving, I would like to have hired more staff to have a collaborative friendly atmosphere of teamwork in the studio.

And then I would like to be spending less time in the studio and more time consulting with customers who have questions about their gardens, and how to plant seeds.

So I’d really like to grow that way in the next 12 months.

Brian: Awesome.

What are the obstacles standing in your way from getting there?

Julia: The obstacle would be balancing all of the day to day responsibilities and the seasonal changes, or the changes that are going to happen in the coming seasons.

You know, because order fulfillment it now and then we’re going to be growing our seeds and then processing our seeds, doing all our inventory stuff.

Yeah. And I can’t get lazy over here. (laughs)

Brian: That’s important.

What advice would you have to other people that are looking into owning a business like Seeds Trust, they’re looking to either either purchase one successful one like you have, or to jump in from scratch?

What advice would you have?

Julia: Oh, my advice would definitely be plugging to your community.

Because there are so many people who do complimentary things that can help everyone’s business grow. And I would also encourage small steps that are solid, because you can’t get from point A to point C without being like, be patient.

Take the steps that are necessary and do them in a sustainable manner. Like each step is a step.

So incremental, sustainable and connect with other people who have similar passions because you’re happy and you’re feeling good and you realize is that what you’re doing?

I think that translates really well to business success.

Brian: That’s really well said. That connection point is so important and especially doing it at a local level, more important now than ever.

Out of all the questions I asked, Is there anything I did not ask you that you’d like to answer?

Julia: Um, yeah, what’s my favorite seed?

Brian: What is your favorite seed?

Julia: I love, Calendula Seed.

So calendula is a flower you can plant in your garden that’s great for it’s a different Kenyan plants will help breeding beneficial insects and ward off non beneficial ones.

So it looks sort of like a marigold. But the crazy thing is the calendula seed actually looks like an octopus tentacle currently, and has little suckers on it is wild. It’s like sci-fi.

It’s awesome.

Brian: So will that grow just about anywhere?

Julia: That’ll grow just about anywhere, Yeah.

Brian: Yeah. Very cool. Very cool.

What can the listener do who’s interested and wants to find out more about seeds trust?

Julia: Well, they can certainly visit our website, which is SeedsTrust.com.

We have a lot of information on the website, like a lot.

And people are always welcome to directly email me.

So I’m at J****@seedstrust.com.

And I love chatting with people and talking about their garden talking about seeds.

Brian: Yeah, I love it that you’re so plugged in with your customer base, and that you’re open to be able to be reached out to a lot.

A lot of owners don’t, they either don’t have that desire, and they don’t have that connection initially with their people. So that’s really fabulous that you’re doing that.

This has been a great conversation Julia, thanks so much for being on the Off The Grid Biz Podcast.

Julia: Thanks for having me. It’s been awesome.

Brian’s Closing Thoughts: Wow, it is really great talking with Julia Coffey.

There was a couple things that I caught from the conversation. These are useful ideas that you can use in your own business.

I love Julia’s attitude of being just straight to the point, no nonsense. She just knows her stuff. She knows what she’s talking about and she doesn’t add a whole lot of fluff to it.

It’s just really straightforward.

She obviously knows enough about her business, you listen to all the different things that she does, that I was reading about in the very beginning of the handling daily order fulfillment and inventory management.

And her talking about spending a lot of time with customers. That’s all huge.

Well, she is definitely running the show there and that’s great.

I love how she mentioned her ideal customers being backyard gardeners.

And a lot of people being very focused on high altitude seeds, then dealing with that region. And her talking about being a regional Seed Company and having a real focus in saving seeds.

This is such a very specific area and at the same time, look at how well she’s done during the covid 19 pandemic.

Because Seeds Trust is such a specific company, and plays to such a specific field of person. That’s really important.

Don’t downplay the power of having a niche. Because when there’s times when people aren’t paying attention to it, yeah, you may have a tougher time. But when people are paying attention, you’re one of the only games in town, not that she’s the only one that’s involved with seed saving, or in offering seeds by mail, or doing all the things she’s discussing.

But the way they do it is different from everybody else. And they’re able to stand out and she’s been able to reap the rewards, which is really great.

Another thing I wanted to point out, is just her overall passion, her passion for this and her belief that it’s bigger than just a nine to five job or just a business that she happens to own.

This is something that is changing lives and making a difference from her perspective. That’s important. That’s so important that you have that if you aren’t involved in something that has that you should search that out.

Because it could make such a big difference in your life.

You could hear it in her voice in what she’s discussing.

And the final thing I wanted to point out is, as I mentioned during the conversation, that focus on education and information, having an information side of your business is so huge. Not only in terms of marketing, because that gives you the ability to have content marketing across the board, online and so forth.

But also being able to have something that you might even possibly be able to produce a product out of the information and the contacts. And knowing that world of seed saving, the reasons why the process of it, and how you go about doing all that.

Just the knowledge that Julia has, can be passed on, and is a product unto itself.

It’s really exciting seeing what Seeds Trust’s has done, and with Julia is a co-owner.

It’s really great. I can’t wait to see what they end up doing.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact. Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas. I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Dyan Twining – Roost & Root

Dyan Twining - Roost & Root
Dyan Twining – Roost & Root
RoostandRoot.com
RoostandRoot.com

Dyan and her husband Montie co-founded Roost & Root to help you, “Find your inner farmer.”

Join us for a fun conversation as Dyan talks about the companies journey from building their first 20 chicken coops to the amazing ride they’ve had serving and building relationships with customers from coast to coast.

Be sure to checkout their quality Cedar Chicken Coops and Gardening products as well!

➡️ Call Today – (877) 741-2667

➡️ https://roostandroot.com/

Transcription

Dyan: Hearing from customers because I do talk to a lot of them after the sale. Like there’s always like a driver who’s like, “I’m gonna get chickens,” and then there’s other spouse a lot of times he’s kind of like, “okay, not super excited about this, but whatever.”

And I hear from the other spouse that’s not super excited and like, had no idea I would love having chickens.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Dyan Twining co-founded Roost and Root in 2013, with her husband Montie, their passion and slogan is, “find your inner farmer.”

At Roost and Root, they manufacture high quality backyard farm and garden lifestyle products that help fulfill that slogan.

She enjoys keeping chickens and gardening as well as deep sea fishing and running.

Dyan, welcome to the Off The Grid Biz Podcast.

Dyan: Hi, thank you for having me.

Brian: Yeah, it’s great having you here.

So why don’t you tell us a little bit more about what it is that you do?

Dyan: So together with my husband, we run Roost and Root, like you said, we are manufacturing company based out of Dripping Springs, Texas.

So we’re a little bit west of downtown Austin, and we have a manufacturing facility where we we started in 2013 manufacturing and selling chicken coops primarily chicken coops.

In 2020, we actually changed our name to Roost and Root. We used to be Urban Coop Company. But we sold our coops through the years and we kept getting a lot of customers saying, you know, “what else you guys going to build?”

They liked our products. They liked the quality, and what goes hand in hand with backyard coops, and its gardening products.

So we changed our name to Roost and Root, to kind of reflect both of our interests.

Brian: Fabulous.

So what led you into the business to begin with?

Dyan: So my husband is a builder and an entrepreneur and we moved to a piece of property in Texas, and I got some chickens, and I could never find a chicken coop that functioned like I wanted it to.

I wanted it to be easy to clean, I wanted it to be easy to take care of the chickens, give them food, give them water.

So Montie being a builder, I said, “you need to build some chicken coops.”

Well, a little bit more to that.

Montie was a builder, had a commercial construction company at the time, and did a big project for a company and we are leaving to go to town for Thanksgiving.

We drive through the drive thru of this Starbucks that he had helped to build. And we were still waiting to get paid for the work that had been done.

And we’re thinking this whole working for someone else is not so much fun.

So as we’re driving, we’re talking and I say, “you really need to build cute chicken coops, I think if you build cute chicken coops people buy them.”

He’s like, “no, that’s kind of a dumb idea.”

But I had chickens, I had friends who would come here and they say, you know, oh, I want to keep chickens.”

I’m like, “well, you should do it.”

And they’re like, “but I don’t even know how to get started, jow do I get a chicken coop?”

And I said, “well, you should have your husband build you one because that’s what I did.”

And they’re like, “my husband can’t build me a chicken coop.”

And so it just kind of sparked the idea that maybe there was something because we are close to Austin, we’re probably a suburb more than our own little town anymore.

More and more neighborhoods are popping up.

We don’t live in a neighborhood, we live on a piece of property.

So you know, when you live on a pretty big piece of property, you can kind of have whatever in your yard, it doesn’t have to look pretty, it can just be functional.

But if you live in a normal suburban or urban setting, and you only have so much space in your yard, and you decide you want to take up some of that space with a chicken coop that you’re going to have to stare at all the time you want it to look nice.

You want it to add to the beauty of your yard not necessarily, you know, take away.

That’s when I said, “you know, you need to build chicken coops and they need to be cute.”

He’s like, well, “that’s kind of a dumb idea.”

But he humored me and I came up with a bunch of drawings, and the first 10 or so were ugly. And I didn’t like them. And I said, “no, keep trying keep trying.”

Finally he hit on what is our backyard coop.

And I said, “okay, people, I think will buy that, we should build some.”

And I said, “well build me one, and I’ll try it.”

And he said, “well, if I’m going to build one, I’m going to build 20.”

I said, “okay,” and so he built 20.

And we just tried it to see what would happen.

We put them on Craigslist, and they sold out within about a week, kind of realize that we had something, we knew that if we wanted to make it a business that supported our family, that it needed to be something beyond Craigslist, it couldn’t be just a local thing or a regional thing.

We needed to be able to build something that we could ship and sell nationally.

So we worked with the shipping companies to come up with box sizes, and, I mean there’s so much to it that we really didn’t know at first what all was involved in it.

But the initial design was something that is within about a quarter of an inch of the max size that you can ship in a box through like a ground shipment company UPS, FedEx.

So that’s kind of how it started.

At first, it was very small. It was Montie and I, are kids, and we had an employee and kind of grown from there.

Brian: Fabulous.

So from the business perspective, you found your first customers on Craigslist. Where did you go from there?

Dyan: When we decided that it was probably going to work and that it needed to be national. You know, really our main source of advertising is Google AdWords pay per click advertising.

It’s a double edged sword, let me tell ya.

We are finding though, as we’ve been in business now eight years, that one thing that we had that was a very gratifying, but very surprising is we have a lot of repeat customers, upwards of 20, 30%.

Like who knew people needed multiple chicken coops, but they do and we’re certainly grateful.

And it was really gratifying to us to the folks that work in the shop, when somebody that we’ve sent something to comes back and, you know, parts with their treasure and get another one.

But our source of advertising initially was Google AdWords, some social media advertising, we’re working really hard to morph it into something that will less corporate, less Google, right?

Brian: Oh, I understand. So that’s great.

Where are you finding most of your newest customers from nowadays?

Dyan: We’ve sold into all 50 states, believe it or not, it’s a really interesting kind of phenomenon to us anyways, that the major group of customers is that upper north east part of the United States.

Think that, from what we could figure out, is that they like cedarwood.

All of our products are made out of cedar, that’s all we build with, which is a really high quality material, it lasts a long time.

It does well and cold climates, warm climates, wet climates, dry climates, that’s kind of our big customer base.

But we also sell a lot to the west coast, pretty good idea who our customers are, but we sell to all kinds of people, but typically suburban urban folks who are interested in turning off the TV and getting out of the house.

You know, we’d like to talk about it in the office and our meetings that we’re trying to sell like an experience and not just a chicken coop or a greenhouse or garden product.

But somebody that gets people outside and gets people starting to think about where you know, the typical person can’t have a cow or whatever it might be, you know, you might not be able to source all of the food on your table.

But you could put a dozen eggs in your refrigerator and some tomatoes and it’s a really gratifying thing that people have responded really well to, you know, put down your phone and go take care of something outside and do double duty, you get some exercise, you get off the TVs get off the couch and you get something for it.

Brian: Absolutely, that’s great stuff.

With all those new customers or they mainly find you through your standard places, your PPC and your social medias or anywhere else that they’re that they’re coming in contact with you for the first time?

Dyan: Certainly a lot of word of mouth.

As our customer base builds, there’s a lot more word of mouth.

If we do a little bit of print advertising First, I think print advertising is going away. But probably a combination of those PPC, and this last year, we really dove deep into trying to create content that’s helpful. Social media content, YouTube content.

I mean, that’s really a focus for us going forward is, you know, obviously, we’re here to support the people that work for us and earn a living.

But we also want people to, you know, it does us no good to sell something to somebody. If they don’t like what they purchased from us. It does us no good. They don’t tell people they worse, say something bad.

And so we really want to have a focus on making sure that before the sale, people know what they’re getting into.

Then after the sale, making sure that they feel supported, that their questions are answered that they feel confident in what it is that they’ve purchased, whether it’s a chicken coop, or greenhouse or garden beds, whatever it might be.

Brian: Tell me more about that. What is your after sale?

What’s the process is you offer some type of, you know, ongoing customer service, right?

Have you guys run that?

Dyan: Okay, so, that’s a really interesting.

When you’re really small, you do like every job that there is, I mean, I’ve packaged coops, I’ve built coops, and there’s this kind of a small group of us.

We’ve done every job as an owner, one of the privileges that you get in addition to some of the headaches that you get from owning your own business, that one of the privileges as you bring people on, you get to choose what jobs you keep, and what jobs you give to other people.

I love talking to customers on the telephone. So my main job is answering the telephone customer support and and we find that it’s really helpful because I get that feedback loop.

I’m sitting really close to my husband who does the majority of the design work and I can tell him I’ve talked to 20 people in the last week that are like I don’t really like whatever it is or I really would like that’s usually how it is I get enough people saying you guys should sell whatever and I mean I could turn and tell him, “hey, we should consider creating this,” or whatever it might be, whatever product it is.

So we try and plaster our phone number everywhere we want people to reach out to us and if it’s not me the answers the phone it’s actually my oldest daughter who answers the telephone part time so she can stay home with her twins.

But it’s just such an important role or job and the company curse I think it’s probably the most important but I’m sure some of the other folks in the company would think differently.

But it’s all works together right but customer support it’s critical before and it’s critical after because again, it doesn’t stop once you sell it to somebody because you want somebody to like what it is that they purchase.

You want them to love it you want it to love it so much that they tell their friends learn to love it so much that they buy another one and when I was training my daughter to answer the telephone, I’m like, “we are not about get the sale at all costs.”

If you are talking to somebody and they’re like, “I just don’t know if this is gonna work for me whatever it might be,” you know talk to them and you might at the end of the conversation be like, “you know what, this is probably not going to work for you.”

I think people appreciate that and I think people value that and so they may not purchase from you but somebody else that they might tell that it is the right product for them might purchase from you as far as after the sale.

So our chicken coop number one, that the very first one that the family came and picked it up from us that purchased it off Craigslist, they still have the chicken coop, I still keep in touch with them.

And they have moved three times with their chicken coop and chicken coop number 20.

So the last of the original batch we actually sold to a military family that they’ve moved with their coop 11 times and every time they set it up!

They send me a picture and they keep in touch.

I have lots of customers that reach out to me after the sale.

You know my chicken looks funny, or ongoing questions because I think that’s part of them enjoying their coop is getting their questions answered.

There’s so much chicken information out there that sometimes it can be overwhelming and a little daunting. I think that there’s a certain segment of the chicken world that don’t try and make it complicated but chickens don’t have to be complicated and they don’t have to be scary.

But you get on Google and you start reading and you’re like, “Oh my gosh, what do they get into?”

And so they call me and I’m like, “okay, let’s talk about your concerns, whatever they might be.”

And they usually end up once we get off the telephone, “oh, thank you. I really appreciate it.” Because I’m not an alarmist, when it comes to chickens, chickens are easy to keep. They really are.

Lots of after sales support lots of after customer support.

Brian: It’s really funny you talk about that. I’ve mentioned it on the show before my wife is in the process.

Actually, it’s been well over a year that she’s been in the process of working her way up to getting chickens, and I completely understand all the confusion over complications of the process.

Dyan: Yeah, you know, I actually had a customer, tell me one time, she says, sort of like, when you are getting ready to have your very first baby, you’re like, “oh, my gosh, I need to get this and I have to get this, and what happens if this happens?”

And she says, and then you realize, by the time you’ve had four kids that really you need like a car seat and some diapers.

That’s a little bit like what chickens are, you know, they need a safe place to sleep, food and water. And beyond that, you can make it extra if you want. But you don’t have to.

Absolutely have her a call me. lol.

Brian: Yeah, I will! lol

So who would you say is the ideal client for Roost and Root?

If you had to describe that person, who would that be?

Dyan: I think there’s a couple of groups that we sell to but like, in our head when we’re designing something, or we’re marketing something, our target customer is 30 to 50 it’s 50/50 males, females it is you know, we used to think oh, chickens are a girl thing and or, oh, chickens are a boy thing.

50/50, that’s kind of proven out over the years, they just probably due to rules and regulations, what have you they live in a single family home, although we do have some chicken coops and some really interesting places.

But you know, so those middle years, usually they have kids, they have pets and other pets. They have nice yards that they want to keep looking nice, but they want to do something different they want to have some chickens get some eggs, use your chickens is sort of natural pest control.

So that I would say that’s kind of the majority.

Now there’s another group that kind of recently retired group that that is a little bit older age demographic, that they’ve got a little bit of time on their hands, you know, they’re kind of interested in puttering around and want to get a few chickens and have good memories of feeding chickens when they were a little kid at their grandma’s farm or what have you.

And so I guess those are kind of our two like target groups.

Brian: Oh, that’s great, perfect way to describe it.

That’s, yeah, really cool that thought pattern that people are going through that’s very interesting.

What are your top selling products right now?

Dyan: Our top selling chicken coop is our Round-Top Stand-Up.

It’s just a great easy to keep clean. The coop it holds six chickens, which is a really good number for people when they’re just starting out, not too few that you’re like, “what am I doing this for, I’m not getting enough eggs.”

But not so many that you’re overwhelmed by the prospect.

So definitely the Stand Up.

And then we recently introduced a greenhouse or Slant Roof Greenhouse. And we suspected that it would be popular, I don’t think we knew that it was going to be as popular as it is.

But people are really responding.

It’s been for sale for like two weeks, but people are buying it and really like it.

Brian: That’s great.

Overall, what do you like best about your business and your industry?

Dyan: This was kind of surprising to us at first when we started it without we don’t want to have employees there just a headache. And let’s see what we could do without having so many employees.

But kind of as we’ve been in business, and as we’ve grown and added employees, I would say that that’s one of the aspects that I really enjoy is having employees and I guess working with them to create a good product that people like.

My husband describes it as chicken coops and gardening products, you know, it’s adding to the world like you’re doing no harm to the world.

With these products like you’re doing, not necessarily good, I mean we’re all here to earn a living for our families but your way out into the world in a positive way.

So I think that that was one of the aspects that was kind of surprising to us is just that it was that it’s enjoyable to have employees and we have incredible employees that really want to put out a quality product.

We have a really generous return policy.

And we do it on purpose, partly because, you know, it’s a little bit weird to buy something that’s pretty expensive, sight unseen.

We do we have this really generous return policy in the eight years we’ve been in business. I bet you we’ve had 10 chicken coops returned.

Brian: Wow.

Dyan: Total, you could probably name the people that have returned chicken coops.

And when those chicken coops come back, it hurts everybody’s feelings.

They’re like, “what in the world, how could they not like it?”

You know, poured our heart and soul in getting this shipped out to them. And so that’s just a gratifying aspect.

And then just hearing from customers, because I do talk to a lot of them after the sale.

A lot of times one spouse is gung ho, there’s always like a driver who’s like, “I’m gonna get chickens!” And then there’s other spouse, a lot of times, he’s kind of like, “okay, not super excited about this, but whatever.”

And I hear from the other spouse that’s not super excited.

And then like, had no idea I would love having chickens, or I enjoy them so much more than I ever thought.

That’s really gratifying to, again, you’re kind of doing something that adds positivity, not negativity.

Brian: Awesome. That’s so cool. So cool to hear.

Commercial Break: Okay, let’s take a break from that conversation. I want to bring up a question for you, during these crazy times, do you feel like your business is indestructible?

Most people don’t and if not, the real question is why?

And what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, 9 Ways to Amazon-Proof Your Business. I’m going to talk about the second way, which is called being consistent.

I covered this all in chapter two. And I’m not talking about being consistent in a very generic way, I’m talking about specifically being consistent in your communications with your customers, not just customers you’re looking to have but customers you’ve already had, and getting them to know like, and trust you. Now, you could be doing this through paid advertising.

But you could also be doing it organically through social media, via videos, via blog posts via podcast like this, getting out there so that people can get to know like, and trust you so that when they do become customers, they don’t just become customers that enjoy and love your products or services they know like and trust you as a person that’s a value they can’t get from big companies.

I also have eight other ways to Amazon proof your business. Basically the idea of making it competition proof to even someone as big as Amazon.com. So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: On the flip side of that, if there was one thing that you could change about either your business specifically or your industry as a whole, what would it be?

Dyan: Wow, the world sort of lives and dies by the internet, gosh, you could have an unhappy customer that, you know, for whatever reason, is unhappy.

And they could do a lot of damage to you.

They could just go multiple places and write bad things about you. That lives forever.

You know, when it’s pre-internet, somebody had a bad experience. You know, they tell their neighbor and a couple of people and it kind of died there.

But somebody has a bad experience with you for whatever reason. It is there forever and you really have to work hard to overcome that.

Certainly, that’s the toughest thing.

And you know, we live and die by reviews and a bad review.

Again, just like I returned chicken coop. They hurt all of our feelings.

Our shop managers like, “I didn’t sleep last night thinking about that guy who left us a four star review.”

Brian: That is it for sure.

Well, it sounds like you’re doing a lot of great preventative measures, having the return policy and everything else to to try and keep that from occurring.

That sounds good in that direction.

If we were to talk again and say like a year from now, and we were to look back over the past 12 months and everything that had happened, what would have had to have happened for you to feel happy with your progress both professionally and in business or personally and in business?

Dyan: That’s a really good question.

Um, 2020 was a crazy year for us.

So we’re in 2021, we launched the greenhouse, and that’s like our major product launch for this year, from kind of conception to getting it to market is about 1,500 hours of design, prototyping, testing, all of that kind of stuff.

So we’re kind of coming off of that in 2021.

And we’ve kind of committed to sort of doubling down on the products that we are currently selling our current product offering.

We’d like to spend the next year really refining our assembly instructions, refining our website, increasing content, the things that we’re proposing for the next year probably aren’t super exciting.

But for us, they add to the whole experience of it all and to customer satisfaction.

So really, the next 12 months for us is just really doing what we do, well, even better.

That is our focus for 2021.

So in 12 months, if we look back, we’re like, you know, we had lots of customers who are happy with us. Obviously, we have to sell things for all of us to put our kids through college and several people have in babies, that kind of thing, you know, that work here, we got to do all of that.

But that’s a given right, every business has to sell stuff to be able to stay in business.

But we really just want to focus on what we’ve been doing, and just get even better take it up a notch.

Again, we were so small for some many years that Montie designed the products wrote the instructions, that kind of thing that now that we’ve got some other heads in it, that we could feel like we could do a better job at giving people a better experience.

Brian: In building on that customer experience over the next year, besides just the everyday things that come along with life and having a good size work family there.

What other obstacles are standing in your way of getting there, would you say?

Dyan: I would say one of the obstacles…and this is not my area really is, How do we tell people, How do we get the word out about our company, that is not pay per click?

It is like, it’s tough for us.

It’s a little bit like crack cocaine is how my husband describes it, got to do it, but then you do it, you got to do more and more and more.

And that is an obstacle because those pay per click costs. We’ve put people in business, and we’ve driven prices up through our success. So that’s definitely one obstacle.

You know, another big obstacle that we’re facing is material availability.

We’re committed to using high quality materials and the costs have gone up like crazy.

We’re hoping they come down, but whoever really lowers their prices, right?

I mean, that’s not really a common thing that you see happen.

And another obstacle is labor availability.

It’s a tight labor market out there. We’re having a tough time hiring.

We have a very competitive wage. We have a good work environment.

We feed everybody on Thursdays, lunch.

I mean, why wouldn’t they want to come work here, but we’re having a tough time finding people.

Yeah, it’s tough. I mean, when we have very little turnover, so we’re trying to add to our staff, and it’s just kind of the economic situation out there is making it tough to find people.

Brian: Absolutely.

And besides the things you already mentioned, how else has the whole COVID-19 thing that’s been happening for the past year?

We’re recording this in March of 2021, so how has that affected your business?

Dyan: So very positively in that we had an incredible 2020.

I think that couple things kind of came together. At the very beginning of the COVID scare people. There were some worry about just food supply chains, kind of in combination with people who were like, wait a minute, I am so dependent on my grocery store for every aspect of my food.

What can I do to maybe be a little less dependent on them, combined with the fact that people aren’t traveling and so they are home and wanting to get outside.

I mean, it just was this really interesting set of circumstances that led us to have a really good year as far as sales, that it was a good year for us.

That now then there’s on the flip side been some of the challenges that I think probably everybody’s experience.

Shipping is a mess.

Sometimes, you know, just the shipping companies are fairly overwhelmed.

We’re all ordering stuff that gets sent to us that, you know, you probably used to be more sort of locally distributed kind of things.

Materials availability has been tough, probably, in part because some shipping issues and other issues going into it.

And like I said that the labor issue, I think that there’s jobs out there, there’s just some disincentives for people to work, unfortunately.

Brian: Yeah, absolutely.

So you’ve been in business for over eight years now. What advice would you have to other business owners that would like to start a business similar to yours?

Dyan: Be prepared to do every job.

I really do think, though, that that has been part of our success is that I am not asking anybody that works out in the shop to do something that I haven’t done.

You know, I’ll tell you one of the toughest parts of our business is putting the parts in either the crate or box the sounds so simple, people look at me, they’re like, “I don’t get why you’re telling me this is hard.”

But making sure that the correct parts are in the box in a way that they’re going to show up, not damaged, so that they’re all the correct parts.

And if you’ve ever bought anything that you had to put together, you got halfway through the project and realize you didn’t have all of the parts, you know that frustration.

But that is a really tough job.

There’s a lot going on, there’s a lot of parts to it.

And so that was my job for a long time. So now I know I have a lot of grace for the person who the people who are out in the shop doing that job.

So I’m having a familiarity with all of the different aspects that go into what it is you’re trying to do, I think really helps that as you grow.

If we had started out with outsourcing, let’s say answering the telephones.

Not that that was even a possibility when we started right like I need, you do what you got to do. But I need, let’s just say, you know, you outsource some part of it, we certainly wouldn’t have had the ideas that we have, some of the products that we’ve come out with that have ended up being really good sellers.

We wouldn’t have an idea of who to market to and who to sell to.

So definitely just being hands on is critical and just valuing a customer.

I know, I put myself in customers position, if I paid this amount of money for something, how would I want it to function?

How would I want it to arrive to me?

How would I want the communication to be?

That kind of thing, so just think it goes beyond sort of the customer’s always right, because I think it’s more that the customer is it?

I mean, without him, you wouldn’t be here.

And then on the flip side, you know, Montie, always, he teases me because, you know I’m talking to customers, and they’re asking me different things.

And I’m like, “sure, we can do that, sure, we could do that.”

And he’s like, “you write the checks that then the production shop has to cash.”

And I’m like, “Yes.”

That’s the other thing to realize, too, when you’re sort of starting a business, that everybody’s integral to getting your product out there.

Without customers, you have nobody to sell stuff to, without our production shop. Or maybe even worse, a production shop that doesn’t care, or doesn’t do a good job.

We would have unhappy customers, without you know, the design team, we’d have nothing to sell them.

No one particular aspect is more important than the other.

Brian: That’s a really important idea to convey.

So yeah, that’s really great.

What could a listener do, who’s interested in finding out more about Roost and Root?

Dyan: Certainly started our website, RoostandRoute.com.

Take a look through there.

We have a extensive blog section that we try and put informative information out there.

And certainly that’s a good place to start but then on every page on the website is our phone number. And call, we encourage people to call and have a human conversation person to person about what it is you’re trying to do what what you kind of want to accomplish, what your budget is, what your worries are.

I would encourage people to call.

Brian: Alright, well, Dyan, I could tell why you’re in charge of customer service there.

Dyan: Lol, because I can talk alot.

Brian: No, it’s great. It’s you’re very clear and you get straight to the point.

It’s a lot of great information.

I know, I’m going to be relisting to this and I encourage all of our listeners to go back over this because there’s a lot of great meat on the bone there.

Dyan Twining of Roost and Root, thanks so much for being on the Off The Grid Biz Podcast.

Brian’s Closing Thoughts: It was really great sitting and talking with Dyan.

Roost and Root, is certainly an interesting concept, because not only…we didn’t even gets to talk that much about the combination between gardening and chickens, which is actually very common.

If you’ve heard some of our earlier episodes where we discussed it, it is a growing trend for people not to just get into chickens that have never had them before.

Same people to also have gardens.

I know that’s the case in my family, there’s a lot of great stuff that Dyan brought up a few of them that I wanted to point out.

One is her discussing without using this actual term, but there’s a term out there by a marketing expert named Dean Jackson and he calls it the before, during and after unit.

What that is, is the customer experience.

And anybody that has a business can break up their business into before, meaning that everything that happens before they’ve done any business with you, it’s a certain aspect of marketing that most of us focus on is is how do you get them to get here.

That’s the before unit.

And then during, is all the people who are current customers or recent customers.

And that’s, what are you doing in communication with them during that period of time?

And then you’ve got the after unit, which are people that were customers previously?

How are you remarketing to them?

How are you communicating with them?

What other options do they have after they’ve been a customer and her discussing that customer experience really brought forth that idea in my mind, and you can hear her talk about each of those pieces, and how they’re looking to enhance each piece, which is really cool.

I love how she talked about real briefly about not making a sale at all cost.

Getting to the point to where you’re confident enough in your products that you can say, “this isn’t necessarily for you.”

That’s really a powerful statement.

And it’s brings up that idea from Miracle on 34th Street.

I don’t know if you’ve ever seen that when Macy’s was directing people to go to Kimball’s and then vice versa. And people started offering their competitors, their so called competitors as a different option for the customer.

And without being corny about it, it actually is a very useful tool.

For one thing, it shows that you’re confident about what you’re selling, and you’re not trying to shove it down their throats.

And that’s a really cool thing that your customer service can provide, or your sales staff can provide. That’s really important.

All in all, Roost and Root is a really cool company, I look forward to seeing more of the content that they put out there.

She talked about their growing content marketing, and in looking for more ways to tell people about their business versus just using PPC, you know, pay per click over and over and over again.

It’s an easy way of doing it but it does tie you in and make you dependent so that was a great point.

And it was really great meeting Dyan, and I can’t wait to see what they’re doing in the future.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact. Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas. I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Norman “The Beard Guy” Farrar – Soap Dot Club

 

Norman "The Beard Guy" Farrar
Norman “The Beard Guy” Farrar
Soap.Club
Soap.Club

Special guest, business coach Norman “The Beard Guy” Farrar brings us a wide range of business thoughts on our latest episode.

Join us as we talk about Norman’s expertise from helping businesses have success with Amazon, to starting various companies (like Soap.Club), to pivoting to upping his podcasting game in result of the changes COVID-19 has brought to all of us.

Norman was a kick to chat with, and we know you’ll love this episode as well!

Norman Farrar’s Website – https://normanfarrar.com/

Soap.Club – https://soap.club/

 

Podcasts

Lunch With Norm Podcast – https://lunchwithnorm.com/

(live on YouTube, LinkedIn, Facebook on Mon, Wed, Fri)

I Know This Guy…Podcast – https://iknowthisguy.com/

Transcription

Brian: Welcome back to the Off The Grid Biz Podcast, today’s show featuring Norman he is something quite different than what we’re used to, when it comes to interviews.

Let me tell you why.

We don’t focus as much on the reason why we picked him out to interview him, particularly for the show, which is his website, Soap.Club, we do hit on it, on how he came about it, and how he really thinks that it was a mistake to start that website. But he goes through all that when we get to it.

The rest of the time, he is really an expert when it comes to e commerce and especially in the area of Amazon.com. This is one of those that’s very business oriented.

So no matter what type of business you have, this would be useful to you. But off the grid business owners really need to hear what Norman has to say.

That’s why I included it on our podcast.

Join me at the end for a quick commentary, where we kind of go over some ideas that he produced really good episode. Stay tuned.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Entrepreneur, businessmen Norman, “The Beard Guy” Farrar stands at the forefront of the economic mega machine known as Amazon Marketplace.

As a leading expert with over 25 years of product sourcing development and branding expertise, Norm is an advisor to many and an inspiration to all throughout his career.

He’s worked with big brands including Mercedes, Coke, Dell, Microsoft target, Hershey 20th Century Fox, Molsons, Cadbury, and a wide variety of emerging businesses that are celebrating sudden escalation and profitability and sales as a result of taking action on his advice and proven methods.

Norm Farrar, Welcome to the Off The Grid Biz Podcast.

Norm: Hey, I’m very happy to be here.

Brian: Well, that’s awesome. So other than what we heard from your bio, why don’t you let everyone know a little bit about what you do on a day to day basis.

Norm: Oh my gosh.

So on a day to day, actually, it starts the night before, I’m one of these old guys, if you can’t see me, I’m an old guy in the business, but I always like to plan my day, the night before.

I always find if I know what I’m doing, things can always change. But if I plan ahead of time, then I know and then what I’ve tried to do for most of my life, is do everything that’s important first.

So my priority my task a gets the very first thing I do, before I look at anything I get into my main priority for the day, I check my emails only a few times a day.

And this is really important for entrepreneurs is that they have to go and clean up their b and c tasks. So I’ll take some time and just clean up those 5, 10, 20 things that I can get done.

The other thing that has been really great for my productivity is hiring somebody to go into my inbox and organize what I have to see and what I don’t have to see.

So it could be a question, it could be booking a meeting, or it could be an urgent response. I’ve gone from hundreds of emails down to a few emails.

So as long as I concentrate tasks, planet advanced, do a task, check your email once in a while. And also 100% you have to cut out other forms of communication.

I do I use a program called fronds to funnel all my communication either to me or an assistant, and also blockout, Skype and every other communication tool that I have, just for an hour at a time or two hours at a time, whatever time I need it.

I hope that answers the question.

Brian: Wow, that’s amazing. That’s gold right off the bat. That’s great stuff.

Just because we’re already into it here. Tell me more about hiring like an inbox manager.

How do you go about finding somebody like that?

Norm: I hire people for any repetitive task.

So you’re an entrepreneur, and you’re finding yourself in this roller coaster where you’re passionate about your product. Then you get to a point where you hire somebody and they’re never good enough.

Then you fire them and then you take it back yourself. You’re in the sales roller coaster.

It’s probably because you’re just not training people properly.

So what I’ve done is I have a camera on my screen, I use snag, it is usually pretty good, or loom, and I create tons of videos every day, especially if you’re starting out.

But what is repetitive?

What can be handed off?

My inbox can definitely be handed off, all communications.

So I have probably, I don’t know, maybe 8 to 10 communication networks, like think of it Slack, Telegram, WeChat, WhatsApp, Skype, there’s a bunch, and I’m probably forgetting a few.

But can you imagine just having everything going into one channel?

That if something comes up new, that you have somebody else logged into your account?

Is it important, or is it just the buddy saying hi, all you’re doing is taking the information that you would do on a regular basis, recorded. And that’s the beginning of training.

But the biggest thing that you need to do when you’re training and I learned this off the E-Myth Academy, Michael Gerber’s, famous book, I went through the E-Myth Academy.

And what it told me to do is, even if you’re a one person operation, one day, you’re going to be multiple people.

They all have to buy in to why you’re doing things, a certain way.

So one of the ways to start this, and that’s called a performance based culture. And that is getting people to do things on your behalf.

But getting them to do it extremely well, kind of like McDonald’s with consistency.

It’s creating an ESOP, or a policy and procedure. It’s defining why that’s important, your why you need that task to be done. It’s defining the key words that people might not know.

So for an Amazon seller, what’s FBA fulfilled by Amazon, what’s fbm?

You know, what Seller Central?

And so you can you can define these keywords for them.

So they understand, and then any prerequisites do they have to log in?

Oh, if you have to log in, here’s how you do it. If you have to set user permissions, this is how you do it a prerequisite before getting in to the SLP.

The most important part of an SLP. And SLP is a standard operating procedure is clearly doing multiple, multiple, multiple, multiple steps.

If you have to take your finger and drag your mouse up to the right hand corner, that’s a step. And then you can give it to somebody, you might have 20 or 30 steps. And then at the very end you have something that’s quantifiable.

How do you quantify, when do you check the reports to make sure when do you revise it.

So the training for this is very simple. Once you do this, and do one a month, it sounds like a lot of work.

But once you get into the role, you’re training your people to do all the slps for you, because they’ll know how to do it.

But you go through and you go through step by step, boom, you know, this is why it’s important. This is the definitions, this is and then you get into the ESOP.

They go you’ve shown them, then they go and do it. We have a sort of a three strike, and I don’t like using strike the first time there’s a mistake.

It’s usually because I made a mistake in the ESOP.

So I always get the VA to go and tell me what’s wrong, and how to fix it.

Oh, if you did this, I would have a better understanding, okay, great.

No yelling, no screaming, it’s on us, 99% of the time.

The second time, there’s a mistake. It’s okay, look at it, come back again.

What was it, Let’s correct it.

The third time, then we have to consider moving on. Because obviously the person doesn’t understand the task.

But that’s how we do it for everything.

We’ve got 400 policies and procedures, including a five page how to make a cup of coffee.

I’m not kidding. It’s five pages, and this is so important.

Like people go that’s just being stupid, right?

Well, no, it’s not because if you can’t make a cup of coffee policy, how you going to follow anything that’s important. And this is about buy in the time there was about 23 people in the office.

So getting 23 people a lot that don’t drink coffee, to buy in and understand why it’s important. Well, we have people coming into the office.

Okay, people coming in and they want coffee.

Well, they don’t want burnt coffee. They don’t want to wait 20 minutes to make coffee. They don’t want to have coffee that’s too watery, they want good coffee.

If we just had it on and it was made perfectly, then we can solve that problem. Who makes the coffee?

Well, first person that came in the morning was 5:30 in the morning.

He was a tea drinker.

But you got to make the coffee because this is now the standard operating procedure. Well, I’m not going to do that. We have to follow the rules and so anyways, it just it laid out why it was important?

Who’s going to do it?

Where is the coffee?

What are how you’re going to purchase it, ad literally where it is?

Here’s the cupboards, this is where you put it. This is, you know, oh, when do we buy new, more coffee, five pages?

Crazy.

Brain: That’s great, that’s fabulous. I mean, that’s just amazing ideas right there.

Anyone out there has never read Michael Gerber’s, E-Myth, or any of the E-Myth books in the series. You definitely got to get your hands on that, if you’re looking at growing your business.

Why don’t you tell us a little bit more about you, Norm. How did you end up at this place to where you’re at right now?

Norm: I am really a mutt when it comes to business, absolutely.

I dropped out of school, I went back. I always had business, like I can remember, other than lemonade stands. But my first business was a rock promotion company that I opened with four buddies back in the 80s, probably early 80s.

But anyways, I’ve always loved just doing things on my own.

My father was an entrepreneur, he had probably anyone given time 10, 20, 30 companies going, and some very large companies.

I always worked for him, since I was probably 10 years old, during the holidays and stuff got 10 cents an hour plus all the soda I could drink. But what this led me to believe that I don’t want to work for anybody.

I worked for a couple of people, I worked for the government, I was in the Army.

So I was an artillery guy for you know, just a short period of time. And then it was just, it was with the reserves.

Then I worked for another company and that did not last long. You know, one of the things about being an entrepreneur is I love moving on a dime, corporations, most corporations, larger corporations have to go through all these committees.

I know what’s right, at least I hate saying that. It sounds kind of arrogant, but I know what I want to do. So if it’s going to take six months to get a decision, I don’t want to take that time. I know what’s going right now.

My research is showing me this, let’s move forward.

I’ve always loved that.

So where things really started to come in for me was getting into the promo industry.

So I was involved with the promo industry, one of my really good friends and I we got together and we started this company. And this is actually a really great learning experience for me.

We decided, okay, we’re gonna go and sell like these coffee mugs, right?

Or pens and key chains.

It was Advertising Specialties. Basically, I’m selling a Bic pen for 25 cents, which 16,000 other companies are selling for, you know, 25 cents?

How can we make more money when the industry was dictating that to people in a company, this is the industry average, averaging was two people making 23% gross profit off of I think was $3,000 a year. That’s not a lot of money.

We sat out and we said how can we do this differently?

I love perceived value.

I talk about perceived value, and this is where I believe in vertical integration and perceived value. So perceived value for me was, okay, let’s take this black gildan 12 ounce tshirt, it’s imprinted.

Now we put our tag in it.

So it was you know, let’s say Angel Fish marketing, then we put it into a polybag. Then you put it into a box that’s white with our name on it, and that it’s got our tape on it with a fragile thing on so if it is thrown around is broken, and you can return the box.

Plus there’s an inspection certificate that says that the box was inspected.

Now people are getting it, and our really…our motto was on time, every time exactly as you ordered it.

Well, people loved it.

So we did all these things that cost us what nothing?

What does it cost for a card that’s it’s been inspected, or a fragile thing on your tape on a box. But what we were able to bring up is our average order for gross profit anyways was 45% rather than 23% gross margins.

Soon as people saw this in fortune five companies, they don’t care.

They only want if they’re going to be at a golf tournament and they have golf shirts.

They want them to arrive on time exactly like you ordered it. They were willing to pay double the price. So that’s where it started.

And then how do you take control over an industry that has no control?

We bought screening facilities.

We bought embroidery houses, we bought a courier, we bought cars back then no email, right.

It was courier all over cities and Toronto where we were at. That was a big, most of the headquarters. Were there for these fortune fives at least in Canada and then we bought storage and warehouses.

So we had it all in house, everything was coming in house.

We were doing catalog programs for companies. So like a Hudson’s Bay was giving us all their work. Oh, well, okay, we do that. So anyways, that was that.

That got me into into ecommerce, one of the Fortune 500 companies said, “hey, can you do you know, a dealer network where you put our dealer onto a mug or keychain?”

“Sure,” I had no idea.

I had no zero idea about the internet, but I took on the job, and we did it.

We actually used the fortune 500 companies, contractors to do it. So it was great.

And then people saw what we were doing. And they said, “oh, well, if you’re doing it with they’re doing it, we want it.”

So we got known for doing web design for fours and fives. Okay, we did that. T

hen it went, I told you it was a month. Then it went on to getting into sourcing we were one of back in the 90s, early 90s going to India, doing sourcing going to China direct doing sourcing, nobody was there.

We were there, and then getting in again to fulfillment and all these other things that are along with that.

At that point, my father saw what was going on and this was a big change.

He saw what was going on with us in China and making just the killing back then.

He said, “well, why don’t we open up a factory in Taiwan.”

And we can do some of what we’re doing over there hit with his business was doing over in Taiwan. We opened up two manufacturing facilities in Taiwan.

Got them going, going to American companies and just saying, “look, we can cut your cost by about 40 50%.”

They were just giving us a ton of work. So that company sold and then got involved with what was it specialty packaging, hand weight, we opened up a company in China.

So hand wipes that we still have it right now.

I’m not too involved with that. It’s mostly my brother and my father. But yeah, it’s there.

And it’s we still got a presence there.

Yeah, then Amazon.

Amazon came and it was like the perfect storm of all of this stuff.

God that was long winded.

Brian: No, that’s okay.

So you got into Amazon about when?

Norm: There was a program that came out called, AMM, back in about 2012, 2013.

I forget but it was Kindle books on Amazon. And I thought, “this sucks, this whole Amazon thing is gonna suck.”

And the buddy I went to to check this out with he said you got to come to Vegas, that AMM thing is now ASM. Amazing Selling Machine.

That was Matt Clark and Jason Katzenback. Both really great guys.

And I looked at it and I thought, “well, we could do this.”

This is where they’re, you know, what you got to take opportunity when it happens at the event.

And I hear those doctor talking. And he’s saying that it’s too much like he can’t understand Facebook ads and this and that.

He says if I could only he was a doctor, he says, “I know what I’m best that if I can only work on my strengths and have somebody else beat the s&p for me.”

I would just give it to them. I overheard it, I went, “I can do that for you.”

And he looked me and two weeks later, he wired me some cash.

He knew nothing, he knew not what the path of the product was.

He had no idea what the design was.

He had nothing. He had no idea.

But we were able to get it from China into Amazon. Get it off Amazon onto ecom, we built an exit strategy for them. We built his slps we basically built a business in a box for him.

And that’s been my business model for Amazon anyways, for the last, you know, four or five years.

Brian: Wow.

Norm: I didn’t even have a product on Amazon at the time. But it couldn’t be that hard.

Brian: Yeah. Well, that’s fabulous.

One of the first places where we found you was Soap.Club. I think our producer Sean E. Douglas tracked you down there. Tell us a little bit about how you fell into that?

Norm: You know what I gotta tell you right off the bat, that was a mistake.

It really should not of happened, if I would have done my Amazon research better.

I would have found out that an entry position into Amazon for basically a 10 to $12 product is not a great price point.

It killed me in Canada because I didn’t research and the Canadian fulfillment fees were 7.95 on an $11 per product.

How do you survive?

Anyways, it was a mistake.

But how do we rectify it?

So first of all, I’m big about brand brand story is everything.

Here’s the story, yeah, we were in Hawaii, my wife and I, we went to a little outlet, like an outdoor market. We checked out this soap, we thought it really was incredible, the soap artists and put together these little bars and went back and we tested it.

And it really did make your skin feel a lot nicer.

I talked to him the next day and said, “you know, this is really cool stuff, what’s the difference?”

And he was he gave me the whole spiel, right about, oh, harmful chemicals, blah, blah, blah, blah, blah.

I thought, well, maybe if I bought some of this, and I’m gonna do my own case study, gave it to all my friends when I got home, they loved it.

They really did love the product.

Okay, well, I’m in the soap business now.

So now what type of products?

Okay, so that was interesting, trying to figure out, there’s so many tools now that I didn’t have back then, like focus groups, Usability Hub, Pickfu is another good one for split testing things.

I didn’t have that.

So all I did is I bought all these scents, you know, packaged them up, and packagings everything.

Because people were paying $3 for a bar soap, why are they gonna pay, you know, 10 to $12, for mine?

The thing I didn’t think of, and this is all changing right now, we’re no longer doing one packs, is in front of my eyes the whole time, some three packs.

If I sell in a three pack, I can bring the price up over $30, then it makes complete sense.

And in fact, if I sell a three pack, it’s actually cheaper for me to send in Canada than a one pack.

I don’t know why, it’s the dimensions. But anyways, what we wanted to do is we wanted to hit just the average person, we wanted people to just feel good about themselves, or you know, relax, we recover, rejuvenate.

And we want to like our motto or tagline is, natural soap for natural people, you know, just everyday people. And it works.

Getting onto Amazon.

They’re like, we’re going through a new branding. We’re phase two on our branding, which is going to be really incredible, by the way, again, talking about perceived value.

But 45 cents worth of packaging, we’re going to be able to probably sell a bar of soap for between 10 to $15 for a bar of soap.

So anyways, I think that it was all done with an incredible brand story.

I think the brand story can live on. I think the gifting market is where we don’t concentrate on the everyday purchase.

But guess what?

It is a perfect stocking stuffer. Anybody listening, go to Soap.Club, stocking stuffers.

No, no plugs. lol

But you know, a three pack or like some of the people that come all the time for the holidays.

I don’t want to give flowers. I don’t want to give chocolates, well give soap, you know, and it could be guest soap, it could be for wife, it could be a husband, men’s grooming is big right now.

So you get the whole men side, and you have gift packs. That’s where Soap.Club is right now.

Brian: Using that as an example, how did you find your first initial customers?

Obviously you said you had tested it with friends and family. But beyond that, where do you find customers for soap?

Norm: Well, I think the initial, it’s completely changed now.

Like right now there’s a completely different approach. Back then it was just getting the organic listing up Amazon kind of put you in the middle of the pack anyways, you had a lot better chance back then.

PPC was a lot cheaper, so we could get organic sales coming from just a really great listing and through PPC and that’s how it started.

But organic like this is so important with any listing is if your list I call it The Brady Bunch effect. If you can take your images or titles or bullet points and put it against your competitors and have a focus group take a look at it or like Pick Foos, one or Usability Hub, and get them to vote if you don’t beat your competitor.

Stop doing what you’re doing and get it to a point where your images are better your titles are more engaging or whatever it is.

Today a whole different ballgame.

When I’m launching a product, I do it on content and with influencers we find our customers are converted into influencers are converted into brand ambassadors.

So we have a perpetual I mean just continuing amount of social proof. So right now, um, social proof is everything. And if we can like with one of the companies I have the one brand is over the last three months, 2,000 images, plus one day just going out to the brand ambassadors saying, “Hey, we need you to target this feature.”

Well, 30 videos came in for Amazon live.

Yeah, but that’s the power of influencers, and also doing things that other people aren’t doing. So I’m talking today now.

So PPC is one thing, you’ve got to drive other forms of external traffic.

So you can do it on Facebook, Amazon, like on Amazon posts, Amazon live. But you’re doing this a lot of the times very inexpensively through influencer networks.

Brian: Very interesting. It’s really, really cool.

Commercial Break: Most people don’t, and if not, the real question is why, and what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, 9 Ways To Amazon-Proof Your Business.

Let me talk about what we discuss in chapter six, the sixth way, which is to offer ongoing, what does that mean?

Well, what it means is don’t just have products that are one time uses, find a way to offer some type of ongoing value to your clients, even if you can’t offer it yourself.

Even if you don’t specifically offer a service that goes on and on, find someone else who does and team up with them. Find a way to turn what you do into some form of subscription or membership and get your stuff out there more often.

Allow them a chance to get to know like and trust you via a product or service. This is a way that you can completely take Amazon’s idea and twist it into something directly for your own Amazon Prime’s a major deal in the success behind amazon.com.

You can get it to work for you, even if you just work on a local level. But I also have eight other ways to Amazon proof your business, basically the idea of making it competition proof to even someone as big as Amazon.com.

So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: You’ve been in the ecommerce game for a while now.

Do you ever use any type of offline marketing to supplement what you’re doing online, or is it basically all online PPC and so forth?

Norm: Okay, so because I believe in this so much, I bought this company, but I bought a press release company.

And the reason I bought a press release company is first of all, this is beautiful. So Amazon announces that their algorithms basically all content driven, right, that’s what they love.

And what’s waited higher news, press releases.

So people abuse press releases in the past, I believe. And I’ve always seen, if you get a cheap press release, you’ll get what you pay for.

But a good quality press release gets you into so much. I can show you like there’s keywords that we’ve used, that I have in a presentation where I can show you the first full page of Amazon.com, Amazon.ca, Chewy, the Four Images, like everything on the first page is us.

And then on the second page, everything is us except for two.

That’s just because we’re hitting it all the time with press release.

And we target the press release. But that’s after the fact.

We load up content onto a website. So we create an ecommerce website. We provide like five ways to xyz, we get a little snippet done.

So usually it’ll be just like a quick video that we can pay for somebody a few bucks to just read. And or if you have Animoto you can do it very inexpensively.

But you put that on YouTube, embed it into your blog article.

Now you’re going to have more on time people love that, you know, just okay, they rather watch something than read. But once it’s published, you go and read a press release about it.

And so you’re talking about maybe like five reasons why elderly dogs need bully sticks, okay, or bully sticks or health benefits. your press release says because it’s different odorless natural bulli sticks. Three keywords, provide healthy nutritional snack for elderly dogs are research shows.

And now you’ve got a newsworthy item that’s linked over to your content, which links back to Amazon. So Amazon loves it, because they want external traffic, they tell you that I want external traffic.

Well, they’re getting 300 to 400, high quality authority links from your press release.

It’s really a bonus. Google’s loving you. Amazon’s loving you.

And you know, I’m loving it, because I’m making money.

Brian: Yeah.

Norm: Oh, and the other thing…is one other thing. So a lot of online sellers forget about this part. And again, this is another reason why I bought this other division that I brought into PR reach public relations.

So public relations is basically earned media, our products, we get on to Rachael Ray, so a knife.

Okay, so Rachael Ray is using it. Or it could be on Dr. Phil, or could be in Dr. Oz, it could be Rachel, or it could be Wendy Williams.

It could be on we just had this two weeks ago, the today’s show, you know, so it’s getting tons of exposure, or getting put into mainstream magazines for free.

That gives you a ton of exposure, which your average Amazon seller will never get in their lifetime.

Brian: Fabulous. That’s great. That’s amazing information there, you do so many things. You have so many businesses, you’re a speaker, you’re a coach out of everything that you’re doing right now.

Would you say there’s there’s any one of them that you like the best what industry or business right now are you most interested in?

Norm: It’s probably the one that has the most potential, like I have a company called the chat agency. And it works primarily with Amazon, but could be any ecommerce company.

It’s a way that you can launch rank and maintain that rank over time, while building influencer and brand ambassadors. So as for me, I feel that it’s the only way as long as you have a 40% profit margin to actually break even, or launch your product profitably.

There’s no other company out there.

This is a patent pending process and I think that it’s brand new, we’re talking about three or four months old, in the past, you would have to give rebates away full purchase product, every time you gave away a product, you’re losing money.

I don’t like to lose, but you’re losing money. This way, I give away a product or the way the system is set up. I’m making money that I’m excited about that.

Also, I’ve got a couple of podcasts, this is all COVID projects.

One is for Amazon, which I love you know, Amazon or online eCommerce.

But the one that really, I’m having a lot of fun with is the I Know This Guy Podcast.

So the little thing behind me…but it’s just about really incredible, don’t have to be successful. They just have to be incredible people.

Some people have no idea who they are. Other people know, like, I can’t believe some of the people that are on.

But these are people that have had incredible backstory that are that have failed miserably. Tell and not worried about telling people that they failed or had these major obstacles, and they’re not sitting in front of a Lamborghini waving their money is that it wasn’t luck, that they lived through hell, this is how they did it. This is how they bounce back.

This is what they learned, and then it goes on to talk about success.

I think that’s where I’m at, I’m just having a blast because I get to talk to these people, you know, and this and I’m learning so much from them.

Brian: We’ll definitely include links to your podcasts and our description. So you guys can go and check that out.

If we were looking at ecommerce or an Amazon specifically, if you could change one thing about that space, what would it be?

Norm: Amazon’s idiotic customer service.

Yeah, I like for people to know that if they are undercapitalized, don’t attempt to get into the business. That is probably the highest percentage and that’s the reason why people fail. You’re gonna have a home run, you’re under capitalized.

Or if you’re, if it’s your last dollar, don’t do it.

Just wait a year do whatever, there’ll be something else, you know Amazon’s gonna not going anywhere or all these other other platforms, they’re not going anywhere, save your money. That’s it.

And also, you can’t know everything, but you should know a little bit.

So always try to constantly learn something I, I know, for my team, we’ve got a program where we buy anything for them.

So you want a training program, we buy it, your responsibility is one hour a day, at the end of the week, you tell us what you’ve learned and how we can apply it to our business. That’s probably what I would talk about.

Brian: Oh, that’s great. If we were to get back together, say, like, in a year, and we were to bring you back on the show, and look back over the past 12 months, and everything that you had done, what would you have need to have done to feel confident and happy with your progress a year from now?

Norm: I’m probably thinking on the podcast side anyways, that we get some of the system’s down better.

So it really is quite an arduous task to go out there. And, you know, either find or be guests, you know, you know, the same, you know, it’s really podcast promotion, there’s so many out there right now, it’s tough to do.

I would love to see where the chat agencies gonna be.

I think that people are going to realize that, and this is a big hurdle if you if you want hurdles, and what we have to overcome. And if we can do it, this is a big one, many chat or these chat flows, people do them wrong.

People do them bad people don’t understand them. So what happens is, you get this really crappy name.

Like if you were really good in social media, SEO, and you’ve got all these people that are giving you 10 year technology are crap or link junk links.

And, you know, it’s the same thing with chatbots, you’ve got all these people that have taken a course that know nothing, you know, nothing about the the Facebook Terms of Service gives everybody a bad name.

So now, that’s what we have to overcome, if I can, or if we can overcome that, then it’s going to be a really great company. And I’d really like to see where that goes. The other thing is, video.

So video and Amazon and video are going to go hand in hand, they’re going to it’s going to be massive, as well as seeing where Amazon goes.

If we can come over the hurdle of posting regularly, building up Amazon live and building that whole brand story to become a real brand or micro brand on Amazon.

That’s what I want to be able to do.

Brian: Oh, that’s great. Can’t wait to see how things go on that. out of everything that I’ve talked with you here today.

What question would you like to answer that, I haven’t asked you?

Norm: How long did it take to grow my beard?

Brian: There you go.

Norm: Yeah, that is it should have been about three years. It’s taken a lot longer because I burnt it off making hamburgers.

Brian: Oh, wow.

Norm: Flame caught it, just yeah, I pulled the Michael Jackson. I mean, it just went up, but and went up stupidly to because it was kind of like Yosemite Sam right up in the middle.

Oh, no.

That was my question. If you want something business wise education, what type of knowledge should you have before going into Amazon or e commerce?

My answer is that there’s so many people that I see that aren’t properly educated, or they try to do it free. They try to just go onto YouTube and watch three or four year old information that is wrong. Also, they watch too many.

So you’ve got all these self proclaimed gurus that are out there giving you different types of information about the same thing that could easily give you the same.

So the same results, but now you got 10 people working out your head. Just follow one or follow to so take a course. You know make sure you take a course is lots out there. Helium 10s freedom ticket they’ve got ASM is a good one.

That’s their amazing, calm now. There’s a bunch out there. But just make sure you take a course invest in your future, constantly learn and probably the most important thing, join a mastermind.

A lot of masterminds are free. Others you pay for you know, it could be 50 bucks, it could be 300 bucks, it could be higher. Again, it’s it’s probably you get what you pay for. S

o if I’m able to go into a mastermind and say, Hey, I got this problem and get it solved within a minute as a good mastermind So those are probably the things just knowledge and education for Amazon is everything. Also, because it’s just so big.

Brian: Fabulous, really great to hear.

We can we can keep going with you, Norman. Really some amazing stuff.

I mean, there’s so much here that I’ve written down personally that I gotta go back and relisten to this, and then hear what you had to say on it, because it’s really great info.

What could listeners do who want to find out more about you, and everything that you provide?

Norm: Well, probably the easiest thing.

Yeah, this is complete narcissism, but it’s I just go to NormFarrar.com. And that has everything there.

It has the podcast, the different companies, and hopefully I bought NormFarrar.com about a month ago. I hopefully it’s gonna point over to NormanFarrar.com, but that’s where you get all the information.

You know, it has all their social media. We are on Kelsey Farrar, my son does a lot of the social media, and he does a great job with repurposing stuff. So we’re all over the place.

Brian: Oh, that’s great.

It’s great that you got your family all involved and everything.

I can tell you, you know, this kind of learning from your father and everything else and kind of building out that, that entrepreneurial spirit, that’s really the coolest thing in the world.

Norm: I’m really happy that I’ve got two of my sons.

I’ve got three boys, but two of them is is a COVID blessing, decided that they weren’t doing what they were doing, and they were coming back.

They stayed here and they ended up, you know, being part of the company, which was completely a surprise because I always thought they thought what I did sucked.

Brian: That’s great. That crazy situations 2020 it pulled everything together for you, that’s awesome.

Well, hey, Norman Farrar, entrepreneur, speaker, coach, mentor. Thanks so much for being on the Off The Grid Biz Podcast.

Norm: It has been my pleasure.

Brian’s Closing Thoughts: That was a really great conversation we had with Norman there.

There’s so many pieces here that I think you’d missed. If you only listen to this. Once I know I mentioned it during the show. You weren’t taking notes the first time you should listen to it again and catch some of this stuff.

Starting right off the bat where he’s discussing controlling communication was a huge piece, all throughout about the importance of packaging, and how that can matter to the overall price and how it can matter to how things get bought or how they get shipped.

That’s huge. That’s makes a huge difference regardless of whether you’re working with Amazon or not.

These are issues that everybody that is working in the world of e commerce needs to be familiar with. Included in that is how to take control over an industry that has no control. I mean, I love when he went into that and and how do you fix a broken product business?

If it’s broken from the bottom up if you went into it with the wrong idea?

Where do you go from there, all the little pieces that he mentioned about e commerce and the power of press releases, at the very end him discussing using a mastermind.

These are all really high quality comments that he’s making and some great resources that he’s pointed us to once again recommend you re listen to this I recommend that you follow through on some of these ideas.

I think it’ll be very useful to your business.

This is honestly one of those conversations that I think should be for sale because there’s so much good information in it and I’m happy you can join me in my conversation with Norman here on the Off The Grid Biz Podcast.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact. Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas. I’m Brian Pombo and until next time, I wish you peace, freedom, and success.

Shannie McCabe – Baker Creek Heirloom Seeds | Rareseeds.com

Shannie McCabe – Rareseeds.com

 

Baker Creek Heirloom Seeds – Rareseeds.com

 

Shannie McCabe joins us to talk about what it’s like to be garden educator and catalog writer for Baker Creek Heirloom Seeds.

See what Baker Creek has to offer today and be sure to pickup a catalog! – https://www.rareseeds.com

Also, checkout Shannie’s terrific videos on YouTube – https://www.youtube.com/channel/UCToFIe32MeC-P8Z4Uptax_w

Transcription

Shannie: I was introduced to Baker Creek, and I thought wow, I love this catalog. This is the most beautiful, fascinating catalog. The stories behind these heirlooms are phenomenal.

As a market farmer I made sure to grow Baker Creek varieties because I wanted something that was like colorful and interesting to engage passers by at the farmers market.

I wanted something more interesting to stand out.

I had subscribed to the email newsletter for Baker Creek, and that’s where I saw a email saying they were hiring. So I responded and I moved to the Missouri Ozarks when I was in my early 20s, to a co-garden manager.

And then I started reading the catalog and the rest is history.

Podcast Intro: If you’re someone who refuses to go along to get along, if you question whether the status quo was good enough for you and your family.

If you want to leave this world better off than you found it and you consider independence a sacred thing.

You may be a prepper, a gardener, a homesteader, a survivalist, or a farmer or rancher, an environmentalist or a rugged outdoorsman.

We are here to celebrate you whether you’re looking to improve your maverick business or to find out more about the latest products and services available to the weekend rebel.

From selling chicken eggs online, to building up your food storage or collecting handmade soap.This show is for those who choose the road less traveled the road to self-reliance for those that are living a daring adventure, life off the grid.

Brian: Shannie McCabe studied environmental horticulture and sustainable agriculture at University of Rhode Island and has worked on farms growing organic veggies and flowers for a decade.

She has been the farm manager for Baker Creek Heirloom Seed Company, and is currently a garden educator and catalog writer for the company.

She has traveled internationally for Baker Creek, searching for rare and unusual heirloom seeds to offer in the award winning Baker Creek catalog.

Shannie McCabe, welcome to the Off The Grid Biz Podcast.

Shannie: Thank you for having me.

Brian: Yeah, why don’t you let everyone know a little bit more about what it is that you do.

Shannie: Sure, yeah.

So basically, I teach gardening skills. I’m really really obsessed with heirloom seeds, and with gardening and market farming, and in all manner of small farming, gardening, permaculture, growing and homesteading, and then how we use those heirlooms in the kitchen and for crafts and such.

So I’m just really obsessed with heirlooms and all the different forms. I was formerly a co garden manager with a couple other people, I helped to write the seed catalog, we’ve got a few different writers on the catalog these days.

But I read the catalog, I helped to write content for our YouTube page.

Our YouTube channel is called, Rareseeds.

Then making Facebook videos and Instagram videos, and basically just getting out into the garden and into the kitchen with various heirloom varieties and educating about them.

Brian: That’s fabulous. So can you tell people who may be new to the gardening scene, especially what what heirloom seeds are and how they’re different from from the typical seeds?

Shannie: Sure, yeah. heirloom seeds are open pollinated varieties.

That means that they have been saved and passed down from generation to generation. They’re not hybrids, they’re not f1 hybrid, they have open pollination, which means their seeds can be reliably saved, year after year.

Typically, heirloom seeds have a history or a story, there’s some significance to how they came about whether they were passed along through generations within a family or they’re notably grown in a specific region, or they were bred for some specific use.

But typically, heirlooms have a story.

Some people define heirlooms as being 50 years or older. Although that definition isn’t consistent across the board at Baker Creek, we don’t really follow the 50 years rule, because there are some really fantastic open pollinated varieties that have been created in the last few years.

And we would really like to highlight and give reverence to that breeding work because it’s really something fantastic.

For all intents and purposes of a seed saver, and it is an heirloom seed, I mean, we can reliably save the seeds year after year, we’re going to get approximately the same crop as long as we prevent cross pollination if there’s a threat of that.

To go on to the biology side just a little bit. Basically, when you have a hybrid variety, that means it was cross bred more recently, and the genes haven’t been stabilized.

So basically, if you have a hybrid tomato and you try to save the seeds of that tomato, what you plant the next season, the fruits may not actually look anything like the fruit that you’ve saved the seed from because the genetics have not been stabilized and it’s a new cross.

Hybrids typically do have something called hybrid vigor, where, because it is a new genetic cross, sometimes the plants will yield higher or they will have more disease resistance and a bit more vigor and strength.

But heirlooms have really incredible depth of flavor.

Because most of the time, what is most often the trait that is selected for an heirloom breeding is flavor. So heirlooms are typically more flavorful.

They’re densely nutritious, they don’t yield as pie. Typically, that’s not always the case. But typically they don’t have as high of yield. And the thing about heirlooms is they’re typically a little more regionally adapted.

So you may find this the most perfect tomato that grows so beautifully, and a certain part of Oregon, but if you try to grow it in Florida might not do so well.

A lot of times heirlooms can also be regionally adapted, then there are also heirlooms out there that are more broadly adapted to growing in a wider range, but typically more regionally adapted.

Brian: Oh, that’s great. That’s great.

What can you tell us about yourself about how you ended up here?

How did you end up working with Baker Creek?

Shannie: I grew up on a three by seven mile island off the coast of Rhode Island called, Block Island and grew up on a farm and I didn’t have the opportunity to travel very much.

When I was young, I was really, really fascinated by the people that came to the island that I lived on for tourism. And to work in the tourism industry out there.

I met a lot of people from all over the world.

I was always really fascinated by cultural exchange, mostly through food, I was just really fascinated by the different kinds of foods that people ate, because I did have a pretty narrow, like small worldview because I was from a small town. I was always as a kid fascinated by other cultures and just thought it was really interesting to like, learn about other people’s languages and their history. And just to take a deep dive into what it’s like to live somewhere, you know, that’s not a three by seven mile island.

That was kind of the first interest in heirloom type stories.

Then I worked on a local historic farm that’s located on Block Island. I used to help pick basil flowers and harvest pumpkins and pick cherry tomatoes when I was a kid.

That was kind of like when I was bit by the farming bug and I was really, really loved that.

I went off to college and I studied environmental horticulture and sustainable agriculture.

Through college, I had some work study jobs, working at the greenhouses, and was really actually still standing is really beautiful, old glass greenhouse that I got to work in.

That was really fun.

And I also had a job at the Agricultural Experiment Station.

So I got to work on the small farm there. After college, I just was doing market farming and working on farms. And I was introduced to Baker Creek.

I thought, wow, I love this catalog. This is the most beautiful, fascinating catalog. The stories behind these heirlooms are phenomenal.

So as a market farmer, I made sure to grow Baker Creek varieties because I wanted something that was like colorful, and interesting to engage passers by at the farmers market.

I wanted something more interesting to stand out.

I had subscribed to the email newsletter for Baker Creek. And that’s where I saw a email saying they were hiring.

So I responded and I moved to the Missouri Ozarks when I was in my early 20s to the co-garden manager. And then I started writing the catalog and the rest is history.

Brian: Wow. That’s fabulous.

That’s really great.

So talk a little more about the catalog. Because I’m not sure if those in the audience if you’ve come across the Baker Creek catalog yet or not, but it really is an amazing thing.

Most catalogs you have out there just whole home but the Baker Creek catalog really is something amazing.

Let’s talk a little bit about that and how you got in a position of writing for it.

Shannie: Right, so the the basic free catalog is, it’s the Rareseed catalog.

And then we have the Whole Seed catalog, we actually offer two catalogs, one is free.

One is more like a coffee table book. It’s like 400 plus pages of articles and recipes and stories.

And it’s really something that doesn’t actually have an expiration date.

You could keep it around for years and years. It’s more like a collector’s item.

So we have a book that you can purchase.

And then of course we always will have the free catalog. You can order those on our website rareseeds.com by the way if you’re interested in getting yourself a catalog this winter.

I’m going to take you back a little bit to explain the catalog because there’s a story behind it. It’s really cool.

The owner and founder of Baker Creek Heirloom Seeds, his name is Jere Gettle. And Jere grew up, his parents were kind of homesteaders they did farming and homesteading, few different states and they lived in Oregon and Montana and also the Missouri Ozarks where the company is located today.

Throughout his childhood, Jere was always fascinated by his family’s seed catalog collection. They had this really comprehensive collection of old antique seed catalogs.

And Jere was really fascinated by this.

He also was kind of catching the tail end of the hay day of the seed catalogs. So he was still getting them old Burpee seed catalog and Gambler’s and there’s a few others that may be Livingston.

He would order all these seed catalogs and he would just revel in the beauty of these heirloom seeds. He thought they were really fascinating.

And he also happened to notice that there was quite a decline in the number of seeds available, the number of varieties available and the the number of seed companies, small seed companies that were out there.

This was no coincidence, Jere was growing up in the 80s. And that was around the time that the seed industry in America was really consolidating to be just a few mega seed corporations and big seed houses.

A lot of the regionally specific small family owned seed companies have fallen by the wayside because they had just kind of lost the battle to the giant companies.

So he had a lot of this selja and love for the 1800s, 1900s seed catalogs, where there was a lot of showmanship, there were really beautiful lithograph plate illustrations, there were really amazing photos, lots of customer testimonials, and just just really fascinating kind of eye catching catalogs, he had noticed that they had become a little bit more bland, and not as exciting.

So he understood that some of the best times that a gardener has in the garden are actually in the winter, when you’re planning your garden for the next season.

That’s a really nice time for us gardeners, it’s cold outside, you can’t quite get out there just yet. But you’re just dreaming up your garden for the next season, you’re circling items and you’re just full of hope and wonderment about what you’re going to grow in this subsequent season.

So Jere really understood how important that part of gardening is, he made a catalog that reflected his love of going through the seed catalog and enjoying that process itself.

He put a lot of time into his seed descriptions and he really made sure to have colorful, engaging photos. And to really just embrace the experience of sitting down with your seat catalog, just kind of having a renaissance of that experience.

People really responded, people were really fascinated by somebody who brought kind of an old timey approach to the seed catalog.

It wasn’t all, you know, cut and dried business, it was more about something that’s beautiful to look at, and enjoyable to read and has a lot more back history and rich information than some of the seed companies have been doing.

So that’s kind of how he started designing his seed catalog. And each year it’s become bigger, and more colorful and more exuberant.

And I’m really grateful to get to contribute to that catalog.

I do help to write stories and to mostly I write descriptions. We have an amazing writer named Michelle Johnson, who’s writing a lot of the stories.

Also, Bevan Cohen has been helping to write the stories and write description.

So we’ve been all working together to make this really beautiful catalog, of course, our amazing photographer, Laura Stilson. She’s been taking fantastic photos for years now and really bringing excitement to the to the photos.

And Jere Gettle takes a lot of the photos and writes a lot of the content as well.

Brian: That’s really cool to hear kind of the background there. Because you could tell there’s, there’s quite a bit of a story he just went leafing through that you have such a broad job description.

Can you give us an idea of what a typical day would be or what the type of things that you would do on a daily basis?

Shannie: I will start my day going out into the garden and getting ideas for what I could teach viewers about in regards to how to garden better or how to use heirloom seeds.

So for instance, I will go out and notice that I have a bunch of beautiful blue butterfly pea flowers in bloom, and I will film myself harvesting them and then I’ll film myself dehydrating them and making them into powder.

And then I’ll say, oh, why don’t I make a recipe that people might want to try out.

And so I’ll maybe think of a recipe and film myself making it and take some photos throughout. Send that along to our editor and she will put it out on our social media pages on our YouTube.

You kinda have to fill in the gaps when you’re working with crops that people are generally not familiar with.

You have to do a lot of educating on the back end to get people to understand how are used. Otherwise, you know, you just don’t know what to do with these things.

So it’s good to put them into practice and to show people how they’re used in a practical sense.

So lots of video creation.

During catalog season, I will be writing descriptions like mad. I also always attend the National Heirloom Expo, which is an annual event that we put on at Baker Creek.

I usually go as a speaker and I helped to set the event up as well.

That is in Santa Rosa, California at the Sonoma County Fairgrounds.

And it’s usually the first week in September.

Brian: Great. Oh, fabulous.

For the average consumer out there that’s interested in heirloom seeds.

What makes Baker Creek different?

Why would they come to Baker creeks website or get a hold of one of their catalogs?

Shannie: There are a lot of reasons.

But I would say the educational side of it, we offer over 1,200 varieties in our catalog.

And you can find a lot of really rare stuff really arcane varieties that you may not find elsewhere, we always try to educate as much as possible as to the the uses of these varieties.

If you want to make homemade paprika, you can find the exact, you know, paprika, pepper, and then we’re probably going to even show you how to make paprika from those peppers.

So I think that we have a lot of comprehensive information on the history of these heirlooms and also how they’re used, it’s super special to get to find a seed company that is going to give you that much information.

And it’s not going to be a one liner description, it’s going to be in depth, and you’re probably going to come away with a lot of inspiration for creative work.

Brian: Awesome.

Commercial: Okay, let’s take a break from that conversation.

I wanted to bring up a question for you, during these crazy times, do you feel like your business is indestructible? Most people don’t?

And if not, the real question is why? And what can you do to make it as indestructible as possible?

Well, that’s the basis of my new book, nine ways to Amazon proof your business. Let me talk about what we discuss in the first chapter, determine focus. So one of the main ways that you can Amazon proof your business is by determining the focus of your business. And the real problem isn’t that you’re not doing enough, the real problem is, is that you may be doing too many things in too many places.

So one of the things I suggest is decide whether your focus is going to be acquisition, ascension, or monetization. And I go into the details of what that means in this chapter. It’s really the only three ways that you can grow your business. And if you just do that one step of determining focus, you can have a huge change in your entire business. But I also have eight other ways to Amazon proof your business, basically the idea of making it competition proof to even someone as big as amazon.com.

So if you’d like to get your hands on a free copy of my book, go to AmazonProofBook.com sign up and you will get a free copy and get the chance to purchase a physical copy of it for a special price. And now let’s get back to our show.

Brian: So what do you like best from your perspective about your business and or your industry as a whole?

Shannie: Oh, good question.

This is from a personal sense, going back to how I grew up on a small farm on a small island, I really liked the idea that we can learn so much about other cultures that we may not get to see in person through exchanging heirloom seeds.

I really do think that heirloom seeds are a great connector and an equalizer. It’s like it’s an excellent way to realize that we may be from different parts of the globe.

But we have similar uses similar gardening practices, similar uses for crops. And I think it’s just an incredible way to educate yourself about a different culture and to share.

It’s also an incredible way to open up your worldview.

So yeah, I just I like the exchange of information and knowledge. I like the opening of one’s worldview. I like the cultural representation, getting a real tangible experience of how someone else grows and cooks and eats.

Brian: Yeah, awesome.

On the flip side of that, if you could change one thing about your business or industry, what would it be?

Shannie: Now let me say this, there are a growing number of really amazing regionally adapted seed companies and we often work with not always but we do like to work with those seed companies to offer varieties if they, you know, come up with a variety and they want to sell it through Baker Creek.

I think one thing that I really love about the industry and I just would love to see more of is basically just working together to promote each other.

Brian: That’s great. That’s something you don’t always see in a lot of industry. So that’s cool.

Shannie: Yeah, we do really well in it, the whole industry…I think the industry as a whole does a good job of working together in a harmonious way. And like a really, like, just boost each other up. But if we could do it even more, that would be even better.

Brian: Great.

If you and I were to talk like, say, a year from now, and we had you back on the show, something like that. And we were to look back over the last 12 months, what would have had to have happen for you to feel happy with your progress in your life in your business?

Shannie: Huh, I’m going to try to really do a lot of work during this time of pandemic. So I really do in 12 months, if I were to check back in, I would hope that I would have gotten just an incredible amount of content created in the next year, connecting more with our customers and really finding out what are people up to in their gardens and what do they want to learn more about.

I would love to just get a good idea of what people want to learn about and make sure I really tailor it to people.

COVID seen so many people, so many brand spanking new gardeners, people that are just getting their fingernails dirty for the first time because they’ve been cooped up at home.

And I love to know that there’s a silver lining to the lockdown thing that people are getting out and starting to garden for the first time.

So in the next 12 months, if Baker Creek and I can help Baker Creek create a bunch more content to help brand spankin new gardeners and veteran gardeners alike to really get out and do more growing and to get to really hone those skills. I think that would be really fantastic.

Brian: All right. What are the obstacles Do you see that are staying in your way of getting there?

Shannie: The biggest obstacle I see for people getting out and gardening is that there’s there can be depending on where you live, a scarcity of available farm and gardening space.

I myself don’t garden, I can’t garden, my house, I don’t have a big enough yard.

So I garden at a community garden, and I think that people are going to have to maybe look outside the box for opportunities to grow their own food.

Because I think that one of the biggest challenges we face is not having enough space for gardening and farming. So community gardens are definitely going to be important for that.

Brian: You had mentioned that you had moved in the past year, and then we’ve gone through this situation.

For those listening, we’re recording this in November of 20.

So we’ve gone through this covid-19 pandemic, and we’ve have all these other things happening at the same time elections and everything else.

A lot of craziness happening this year. How has that affected you and and Baker Creek as a whole?

Shannie: Well, it may be a very politically divisive time. But people have definitely, we’ve seen a massive uptick in interest in gardening. Our pre-orders of our catalogs are the highest, you know they’ve ever been our sales are really, really improving.

And that’s just because more and more people are gardening for the first time. So overall, the pandemic has mostly encouraged more people to garden.

So that’s been good.

But one thing that’s been tricky is that I know that when the pandemic first hit there were shortages of seed just because people hadn’t anticipated how quickly people would buy up seeds.

When you make a seed order for the season, you anticipate a certain percentage of growth. But then COVID was unprecedented.

And a lot of people’s reaction to COVID was to just buy up a ton of heirloom seeds. This happened during y2k as well. It did cause a temporary shortage and seeds.

But I think a lot of farmers just upped the ante and planted more for their seed crops this year. So hopefully we will not be looking at as many shortages this year.

Brian: Well, that’s good. And so but other than that everything has been relatively stable. On your end, you guys have been able to handle the crisis and not to have…I mean, obviously with the uptick in sales. That’s great.

Shannie: Yeah, it’s been it’s tricky, because safety is a number one priority. I don’t work at the flagship where they pick the seeds, but I do know that they’ve been super careful about social distancing and following guidelines and keeping people safe and not sick.

That’s been a top priority.

And I don’t believe they’ve had any outbreaks or anything. Knock on wood.

We’ve had to ask our customers to be patient with us because we have been operating especially when the pandemic first really ramped up and people were in a lot of places we’re really closed down.

We weren’t able to go at full speed ahead, but now things are pretty low. Hold out, we kind of have a system figured out for social distancing. So we don’t expect to be having any issues.

Brian: It’s really good to hear from your perspective from being in this position for a while and understanding it. What advice would you have for someone that be interested in getting into the same field?

Shannie: You have to be obsessed with the topic.

You have to be really, really, really obsessed that I’m obsessed.

I annoy people with how much I want to talk about plants gardening, farming and heirloom seeds. And so if you’re not like annoyingly obsessed, you got to be passionate you really do so that’s my advice is to just like dive in headfirst love it, come at it with all your heart.

That translates, I’ve noticed people are really really receptive to anything that’s just genuine and if you know your stuff, if you know your stuff, you’re giving people good information.

And I guess I’m this is I’m speaking to being an educator, as an educator, doing online, you know, education for gardening, doing informative videos, you’re real, you’re genuine and you’re coming up with really good information that you do know firsthand.

It’s not second and you didn’t Google it, but you know, firsthand, that translates really well. That’s what people really want to see like you can be the goofiest person, you can be totally deadpan and dry, you can actually have any delivery that you want it just as long as you are yourself.

It actually doesn’t…I’ve totally noticed it really doesn’t matter.

There’s someone out there who wants to watch somebody deadpan explain something when be really concise, and curt, there’s other people that want to watch somebody completely go off the walls and ramble.

There are some people like that some people like a rambler, like I can be a rambler, but really, the determining factor is if you’re passionate, and if you’re knowledgeable, and just being real.

Brian: That’s awesome. That’s really good advice.

So what did I not ask you, what question did I not ask you that you’d like to answer?

Shannie: My making a plug for studying horticulture professionally.

I think that being self taught and learning yourself is a fantastic and an a fantastic way to go about becoming a horticulturist or farmer or gardener fine gardener educator.

Personally, I did choose the route of going to college for it and getting a degree. And I really don’t regret it because I learned a lot from a lot of really knowledgeable professionals and I got a really in depth education that did span a lot of different topics.

And so if you whether you choose formal education, or you choose to do it hands on, I really recommend that people make sure to be really comprehensive with the way they educate themselves.

If you’re going to be interested in farming, deep diving deep into the biology, the soil health, the environmental impact, but also the social impact the supply chain, understanding every facet is really important.

If you’re not going to pursue higher education in the field, then make sure to meet people in all different parts of the industry.

People that are doing sales, people that are growing themselves, people that work in with the environment in the after effects of agricultural runoff having first hand perspective or second hand I guess you’d be getting the firsthand perspective on from professionals and all those different fields is going to be tremendously helpful.

So whether you do it go into classes and getting you know sitting through lectures and guest speakers from all those industries, or just pounding the pavement and being outgoing and meeting those people.

But definitely giving yourself a well rounded perspective of what it’s like to work the land and be a farmer or gardener.

Brian: I think is really helpful. Really good.

I think that’s a common question that people would have about that.

What could listeners do if they’re interested in finding out more about Baker Creek Heirloom Seeds?

Shannie: Yeah, check us out on our website, Rareseeds.com.

You can find us on YouTube, our channel name is, Rareseeds.

You can find us on Facebook where we’re Baker Creek Heirloom Seeds.

You can find us on Instagram where we’re Baker Creek Heirloom Seeds.

Yep try the site, try Facebook, try Instagram, try YouTube, we have a Twitter even which I’m sure is probably Baker Creek Heirloom Seeds. I don’t do Twitter but I think that’s what it is.

So yeah, check us out online that’s the best way and our website is, Rareseeds.com.

And you can find our catalog we can get our catalog mailed to you if you check out our site, Rareseeds.com and just click the free catalog tab or go all the way and order the whole seed catalog and you’re going to get them.

The most incredible seed catalog experience of your life.

Brian: That’s great. And thanks so much for spending time with Shannie McCabe, from Baker Creek Heirloom Seeds. Thanks so much for being on the Off The Grid Biz Podcast.

Shannie: Thanks so much for your time, take care.

Brian’s Closing Thoughts: You know I really appreciate the time that Shannie spent with us talking about Baker Creek Heirloom Seeds. It’s an amazing company.

And it’s one of those that you can see how you can stand out in really a crowded marketplace and one of these areas that everybody is talking about heirloom seeds, and is selling this kind of that kind, but they’re able to do it in such a different way that allows them to stand out.

Shannie herself is one of those standout pieces to the puzzle, to have people on your team that have a passion that have a background that want to learn more, that even at a distance, they could be such an asset to your organization.

It’s really good to listen to this interview with that in mind, because I kept going back to in my mind is what an amazing person she is how it’s really great to keep your eyes open for those type of people, the type of people that you know can go on a podcast and represent your company like Shannie has here.

So that’s the big takeaway. I think with this interview and there’s a whole lot of other nuggets in there that she passed along to us really appreciate the time she spent with us on the Off The Grid Biz Podcast.

Outro: Join us again on the next Off The Grid Biz Podcast brought to you by the team at BrianJPombo.com, helping successful but overworked entrepreneurs, transform their companies into dream assets.

That’s BrianJPombo.com.

If you or someone you know would like to be a guest on The Off The Grid Biz Podcast, offthegridbiz.com/contact. Those who appear on the show do not necessarily endorse my beliefs, suggestions, or advice or any of the services provided by our sponsor.

Our theme music is Cold Sun by Dell. Our executive producer and head researcher is Sean E Douglas. I’m Brian Pombo and until next time, I wish you peace, freedom, and success.